Our relief efforts go further, thanks to the Humane Society - United Hub
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Our disaster relief efforts go further, thanks to the Humane Society

By The Hub team, November 28, 2017

With a historic tropical storm, two major hurricanes, an unprecedented earthquake and blazing wildfires, August and September dealt us many catastrophic natural disasters, one after the other. Hundreds of thousands of people, including many United employees and their friends and families, were impacted by these events. Though people weren't the only victims, many animals also faced extraordinary hardships in the aftermath of the devastations.

Rescuers saving animals from the flooding in Houston due to Harvey

Through our fundraising efforts and thanks to the generous donations we received from our customers and employees, we have raised more than $3 million to support our many charitable partners, who continue to provide humanitarian aid and participate in disaster relief efforts to those impacted by all of these natural disasters. One of the many beneficiaries of United's disaster relief support was the Humane Society of the United States (HSUS), including its international affiliate, Humane Society International (HSI).

We donated $25,000 directly to HSUS and our online fundraising campaign raised more than $65,000 for HSI, thanks again to the donations from our customers and employees. The donated funds, totaling more than $90,000, helped provide crucial aid to thousands of suffering animals impacted by Tropical Storm Harvey, Hurricanes Irma and Maria, as well as the earthquake in Mexico City on Sept. 19.

Our fundraising efforts were just one of the many ways we were providing aid to those impacted by the multiple natural disasters. We flew multiple relief flights to deliver food, water, amenities and medical supplies to those affected by Hurricane Irma and Tropical Storm Harvey. Additionally our relief efforts included transporting people and animals from areas affected to safer locations.

Rescued an owl after Hurricane Irma

Through these efforts, so far, more than 15,000 animals have been assisted, 4,000 transported to safety, and more than 250,000 pounds of humanitarian and animal supplies have been provided to areas in need.

"We are truly grateful for United's support!" said HSUS Senior Manager of Corporate Giving Hillary Hutchens. "It's been a crazy time for us, and we could not do all that we were able to do without the generosity of supporters like you."

There are many animals still in need, and HSUS and HSI continue to partner with their Emergency Placement Partners to find new homes for rescued animals. To find out more or to help support their efforts, please visit The Humane Society's website.

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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