Support Relief Efforts for Those Impacted by Hurricane Matthew - United Hub
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Support relief efforts for those impacted by Hurricane Matthew

By The Hub team, October 07, 2016

We're partnering with leading disaster relief organizations, including American Red Cross, Americares, Airlink and OperationUSA to help support families and individuals affected by Hurricane Matthew. Starting today, we will provide up to five million bonus miles to MileagePlus® customers who donate to these organizations through the online donations platform, CrowdRise™. In addition, United will give up to a total of $100,000 to match donations to these organizations.

Join United in helping relief efforts for Hurricane Matthew

Since 2013, United and United customers have contributed more than $4 million to disaster relief efforts.

"The thoughts of our entire United family are with the families and individuals affected by this devastating storm," said Brett Hart, United's executive vice president and general counsel. "Our customers and employees have shown their generosity and eagerness to help time and time again in disasters such as Hurricane Matthew. It is our hope that partnering with these organizations will help provide relief to those who need it most."

MileagePlus customers who give to the American Red Cross, Americares, Airlink and OperationUSA can receive up to 1,000 bonus miles by entering their MileagePlus number at the time of their donation. United will award members miles based on the size of their donation:

  • Donate $50-$99 – Earn 250 bonus miles
  • Donate $100-$249 – Earn 500 bonus miles
  • Donate $250 or more – Earn 1,000 bonus miles

Miles will be awarded to customers on a first-come, first-served basis based on contributions made through the airline's fundraising page through Oct. 21, 2016.

For more information and to make a donation, visit https://www.crowdrise.com/UAMatthewRelief.

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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