In her own words...
Amelia Earhart said,
"My ambition is to have this wonderful gift produce practical results for the future of commercial flying and for the women who may want to fly tomorrow's planes."
Earhart's words and actions have been an inspiration for generations of women hoping to fly. However, the aviation industry is still a male-dominated field so we asked some of United's women in charge to share their inspiration and the secrets to success in their own words.
Hi! My name is Jill Kaplan.
I live in New York and my favorite part about working/playing here is everything!
I am the New York/New Jersey President at United Airlines.
I am most proud of raising two young women who, while not perfect, are smart, hardworking and ambitious as well as kindhearted, thoughtful and open-minded and have supported me taking risks in order to build my career and in turn support my family.
My great grandma was an entrepreneur in the auto industry and leader before her time. She was 4'10" and inspired me because she was fearless, tough, smart, hardworking, socially intuitive while also being kind, generous and cared deeply about her employees and customers.
The world needs more female leaders so that younger generations can be inspired to go out of their comfort zone and realize that there are no roadblocks in achieving your desired goal.
As a woman working in the aviation industry, time has been the greatest challenge for me because there is no shortage of opportunities to explore, issues to tackle, customers and employees to speak with, new initiatives to launch, community events to participate in and the list goes on and on …
My best advice for other women in aviation is to speak up, ask for what you want, be bold and never be afraid to question something you don't understand, don't agree with or [that] makes you uncomfortable.
Hi! My name is Janet Lamkin.
I live in San Francisco, and my favorite part about working/playing here is the beauty of this remarkable city and the ability to walk through the neighborhoods.
I am the California President at United Airlines.
I am most proud of the fact that I didn't follow the advice of many and instead listened to my inner voice and took a different course than many of my friends after college. My husband and I traveled and lived abroad, and then we put one another through graduate school while the norm was to buy a house and start a family.
There are several famous women who have inspired me over the years, but my true inspiration comes from my local group of women leaders/friends who work hard every day determined to navigate their lives with grace, fairness, and compassion and to feel good about what they have done at the end of the day. There is a small group of us that connects on a regular basis to check in on jobs/family/life and we support one another in everything we do. Our tag name is Artemis. A Greek goddess who was very powerful and healing!
The world needs more female leaders so that different leadership styles can be highlighted and modeled.
As woman working in the aviation industry, I am excited to be in the world of travel. When I was 16 I traveled to Guadalajara and it changed by life. I was excited to explore different thoughts, cultures, etc. and it served as a strong motivation through school. Our industry has so many opportunities to bring the joy and value of travel to so many.
Hello! My name is Sharon T. Grant.
I live in Chicago, IL (USA), and my favorite part about working here is learning something brand new about the aviation industry every day.
My favorite part about playing here is it never gets old just hanging at the airport gazing at our planes taking off and landing.
I am the Vice-President, Chief Community Engagement Officer at United Airlines.
I am most proud of seeing the many colleagues I have managed take on new roles and leadership positions across the company.
Dr. Condoleezza Rice is a leader who inspires me because she was the first female African-American Secretary of State commanding the highest position of leadership responsible for guiding the relations of the US with the world. She embodies the utmost of power, dignity and grace.
The world needs more female leaders so that we can advance the pace of creativity and innovation. Until we close the gap of diversity in thought and action, we will not realize our fullest potential.
As a woman working in the aviation industry, balancing work and family has been the greatest challenge for me. Rising to this challenge has sharpened my strengths and I am grateful to have raised four children during my 26 years in the industry.
My best advice for other women in aviation is to take risks by pursuing various careers throughout your service in the industry. The aviation industry provides a rich and diverse spectrum of challenging fields, in many of which women are still largely underrepresented. The future of our growth and success is dependent on women owning a seat at every table of the organization. The future generation of women leaders is looking to you to keep paving the way.
Right now, around the world, brave members of America's armed forces are on duty, defending our freedom and upholding our values.
When not laser-focused on the mission at hand, they're looking forward to the day when their service to our nation is fulfilled and they can reunite with their families.
They are also imagining how they can use their hard-earned skills to build an exciting, rewarding and important career when they return home.
I want them to look no further than United Airlines.
That's why we are focused on recruiting, developing and championing veterans across our company, demonstrating to our returning women and men in uniform that United is the best possible place for them to put their training, knowledge, discipline and character to the noblest use.
They've developed their knowledge and skills in some of the worst of times. We hope they will use those skills to keep United performing at our best, all of the time.
That's why we are accelerating our efforts to onboard the best and the brightest, and substantially increasing our overall recruitment numbers each year.
We recently launched a new sponsorship program to support onboarding veterans into United and a new care package program to support deployed employees. It's one more reason why United continues to rank high - and rise higher - as a top workplace for veterans. In fact, we jumped 21 spots this year on Indeed.com's list of the top U.S workplaces for veterans. This is a testament to our increased recruiting efforts, as well as our efforts to create a culture where veterans feel valued and supported.
We use the special reach and resources of our global operations to partner with outstanding organizations. This is our way of stepping up and going the extra mile for all those who've stepped forward to answer our nation's call.
We do this year-round, and the month of November is no exception; however, it is exceptional, especially as we mark Veterans Day.
As we pay tribute to all Americans who have served in uniform and carried our flag into battle throughout our history, let's also keep our thoughts with the women and men who are serving around the world, now. They belong to a generation of post-9/11 veterans who've taken part in the longest sustained period of conflict in our history.
Never has so much been asked by so many of so few.... for so long. These heroes represent every color and creed. They are drawn from across the country and many immigrated to our shores.
They then freely choose to serve in the most distant and dangerous regions of the world, to protect democracy in its moments of maximum danger.
Wherever they serve - however they serve - whether they put on a uniform each day, or serve in ways which may never be fully known, these Americans wake up each morning willing to offer the "last full measure of devotion" on our behalf.
Every time they do so, they provide a stunning rebuke to the kinds of voices around the world who doubt freedom and democracy's ability to defend itself.
Unfortunately, we know there are those who seem to not understand – or say they do not - what it is that inspires a free people to step forward, willing to lay down their lives so that their country and fellow citizens might live.
But, we – who are both the wards and stewards of the democracy which has been preserved and handed down to us by veterans throughout our history – do understand.
We know that inciting fear and hatred of others is a source of weakness, not strength. And such divisive rhetoric can never inspire solidarity or sacrifice like love for others and love of country can.
It is this quality of devotion that we most honor in our veterans - those who have served, do serve and will serve.
On behalf of a grateful family of 96,000, thank you for your service.
Each year around Veterans Day, Indeed, one of the world's largest job search engines, rates companies based on actual employee reviews to identify which ones offer the best opportunities and benefits for current and former U.S. military members. Our dramatic improvement in the rankings this year reflects a stronger commitment than ever before to actively recruiting, developing and nurturing veteran talent.
"We've spent a lot of time over the past 12 months looking for ways to better connect with our employees who served and attract new employees from the military ranks," said Global Catering Operations and Logistics Managing Director Ryan Melby, a U.S. Army veteran and the president of our United for Veterans business resource group.
"Our group is launching a mentorship program, for instance, where we'll assign existing employee-veterans to work with new hires who come to us from the armed forces. Having a friend and an ally like that, someone who can help you translate the skills you picked up in the military to what we do as a civilian company, is invaluable. That initiative is still in its infancy, but I'm really optimistic about what it can do for United and for our veteran population here."
Impressively, we were the only one of our industry peers to move up on the list, further evidence that we're on a good track as a company.
The question of where David Ferrari was had haunted retired U.S. Army Sergeant Major Vincent Salceto for the better part of 66 years.
Rarely did a week go by that Salceto didn't think about his old friend. Often, he relived their last moments together in a recurring nightmare. In it, it's once again 1953 and Salceto and Ferrari are patrolling a valley in what is now North Korea. Suddenly, explosions shatter the silence and flares light up the night sky.
Crouching under a barrage of bullets, Salceto, the squad's leader, drags two of his men to safety, then he sees Ferrari lying face down on the ground. He runs out to help him, but he's too late. And that's when he always wakes up.
Italian Americans from opposite coasts – Salceto from Philadelphia, Ferrari from San Francisco – the two became close, almost like brothers, after being assigned to the same unit during the Korean War. When Ferrari died, it hit Salceto hard.
"After that, I never let anyone get close to me like I did with Dave," he says. "I couldn't; I didn't want to go through that again."
When the war ended, Salceto wanted to tell Ferrari's family how brave their son and brother had been in battle. Most of all, he wanted to salute his friend at his gravesite and give him a proper farewell.
For decades, though, Salceto had no luck finding his final resting place or locating any of his relatives. Then, in June of this year, he uncovered a clue that led him to the Italian Cemetary in Colma, California, where Ferrari is buried.
Within days, Salceto, who lives in Franklinville, New Jersey, was packed and sitting aboard United Flight 731 from Philadelphia to San Francisco with his wife, Amy, and daughter, Donna Decker, on his way to Colma. For such a meaningful trip, he even wore his Army dress uniform.
That's how San Francisco-based flight attendant Noreen Baldwin spotted him as he walked down the jet bridge to get on the plane.
"I saw him and said to the other crew members, 'Oh my goodness, look at this guy,'" she says. "I knew there had to be a story."
The two struck up a conversation and Salceto told Baldwin why he was traveling. She got emotional listening to him talk and made a point of fussing over him, making sure he and his family had everything they needed.
About halfway through the flight, Baldwin had an idea. She and her fellow crew members would write messages of encouragement to Salceto and invite his fellow passengers to do the same.
"We did it discreetly," says Baldwin. "I asked the customers if they saw the man in uniform, which most had, and asked them if they wanted to write a few words for him on a cocktail napkin. A lot of people did; families did it together, parents got their kids to write something. After the first few rows, I was so choked up that I could barely talk."
When Baldwin surprised Salceto with dozens of hand-written notes, he, too, was speechless. He laid the stack on his lap and read each one. At the same time, the pilots made an announcement about the veteran over the loud speaker, after which the customers on board burst into applause.
"It seems contrived, and I hate using the word organic, but that's what it was; it just happened," Baldwin says. "Mr. Salceto was so loveable and humble, and what he was doing was so incredible, it felt like the right thing to do. And you could tell he was touched."
On June 27, Salceto finally stood before Ferrari's grave and said that long-awaited goodbye. As a trumpeter played "Taps," he unpinned a medal from his jacket and laid it reverently on the headstone.
"I had gotten a Bronze Star for my actions [the night Ferrari died] with a 'V' for valor, and that was the medal I put on Dave's grave," says Salceto, pausing to fight back tears. "I thought he was more deserving of it than I was."
For the first time in years, Salceto felt at peace. His mission was accomplished.