An Insiders' Tour of Fishtown, Philadelphia - United Hub

An insiders’ tour of Fishtown, Philadelphia

By The Hub team

Story by Lauren Itzkowitz | Illustrations by Francesco Zorzi | Hemispheres, May 2019

Named for the shad fisheries that once lined the Delaware River, this working-class Irish, German, and Polish neighborhood has drawn creative types for years. New restaurants and lodging options may be raising Fishtown's profile, but it's still a tight-knit community—as evinced by these six locals, who showed us the area's hot spots.

Cheu Fishtown chef and co-owner Ben Puchowitz recommends…

Suraya has great healthy lunch options that don't drag you down the rest of the day. It's a beautiful space, and the food is ambitious."

Suraya executive chef and co-owner Nick Kennedy recommends…

Riverwards Produce is a go-to when my family is planning dinner. I love their produce and cheese—they have what I find myself needing."

Riverwards Produce owner Vincent Finazzo recommends…

“I send people to Vestige to experience a boutique that feels like it's from the desert in California. With jewelry, candles, and a curated body-care section, Vestige transports you to a better place."

Vestige owner Ashley Gleason recommends…

“I like La Colombe [the coffee brand's flagship café] for people-watching and spending a few hours staring into my laptop. They also have the best bread in the city."

La Colombe president and cofounder JP Iberti recommends…

Wm. Mulherin's Sons is a great place to grab a drink, mostly because a drink always turns into dinner, and Mulherin's offers one of the best meals in Philly. Their hotel is always booked, much like the restaurant."

Wm. Mulherin's Sons co-owner Randall Cook recommends…

Cheu is great when I'm in the mood for a midday treat. A counter seat at the bar lets you see all the action, the ramen is killer, and the draft beer is ice cold."

United Zoom backgrounds for AvGeeks

By The Hub team , April 02, 2020

Calling all AvGeeks and travelers! Here's a fun way to take your next video call….from a United Polaris seat, the cockpit or cruising altitude. We're introducing United-themed backgrounds for use on Zoom, a video conferencing tool that many people are using to stay connected.

So for your next meeting or catch up with friends and family, download the app to either your computer or mobile device to get started. If you've already downloaded Zoom you can skip ahead to updating your background image (see instructions below).

  1. Start here by downloading your favorite United image to your computer or mobile device. Just click "download" in the bottom left corner of the image.
  2. Next go to your Zoom app (you'll need to download the app to access backgrounds) and click on the arrow to the right of your video camera icon in the bottom of the screen.
  3. From here select, "choose virtual background" to upload your uniquely United photo.







Working to bring people home – repatriation flights underway

By The Hub team , April 02, 2020

When and where possible, we are working to repatriate travelers who are stranded abroad in the wake of the COVID-19 crisis. Our teams are working closely with government officials here in the U.S. as well as in other countries where flying has been restricted to gain the necessary approvals to operate service. In regions where government actions have barred international flying, we have coordinated with the the U.S. State Department and local government officials to re-instate some flights. Additionally, we have been operating several extra flights to countries in Central America and South America as we continue to play a role in connecting people and uniting the world.

We have operated more than 56 repatriation flights from Panama City, Guatemala City, Quito, Lima, San Pedro Sula, Tegucigalpa and Roatan, bringing nearly 8,000 people home. We will continue working with government officials to operate extra flights to Houston from Quito, San Pedro Sula, Tegucigalpa and from Lima to Washington Dulles and beginning April 5, we will begin operating multiple charter flights between Delhi and San Francisco. We continue to review more opportunities for flights between the United States and other countries to bring citizens home.

Video provided by the U.S. Embassy Ecuador of Americans returning home on United.

Additionally, our Customer Solutions and Recovery team is working with customers in the following markets to rebook them on flights back to the United States as capacity allows, either on our aircraft or on one of our airline partners' planes:

  • Quito, Ecuador
  • Managua, Nicaragua
  • Roatan, Honduras
  • San Pedro Sula, Honduras
  • Amsterdam
  • Brussels
  • Munich
  • Singapore
  • Tokyo-Haneda
  • Seoul, South Korea
  • Melbourne, Australia

We also recently reinstated several international flights back into our schedule to support customers and essential businesses which depend on these routes. As a result, we will be the only airline to offer service between Newark/New York and London, San Francisco and Sydney, as well as Houston and São Paulo, Brazil.

We fly crucial medical equipment for COVID-19 testing

By The Hub team , March 31, 2020

In the midst of mobilizing our cargo operations, our teams at New York/Newark (EWR) and Jacksonville (JAX) stepped in to assist Roche Diagnostics with transporting a vital component for an instrument being used for COVID-19 testing.

The component was stuck at EWR en route to the Mayo Clinic in Florida after another airline's flights were cancelled. A Roche employee contacted us asking for help and, within a few hours, our teams had the piece loaded onto a Jacksonville-bound aircraft, with arrangements in place to deliver it to the Mayo Clinic.

The item we shipped will allow the Mayo Clinic in Florida to process hundreds of COVID-19 tests per day. Mayo Clinic Laboratories has been on the front lines of increasing testing capacity to expedite caring for patients at this critical time and working to ease the burden being felt at test processing laboratories in a growing number of areas.

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