Introducing the all-new 777-300ER - United Hub

Introducing the all-new 777-300ER

By The Hub team, March 14, 2017

Debuting in February 2017, the new Boeing 777-300ER aircraft – with its sleek interior, superior range, remarkable fuel efficiency and traveler-preferred comfort – took to the skies with service from New York/Newark to San Francisco. The new aircraft, equipped with a host of redesigned interior features, includes elegant architecture, dynamic LED colored lighting and spacious overhead bins throughout the cabin. The aircraft is one of 14 new Boeing 777-300ER that we will add to our fleet over the coming years.

Advanced technology meets comfort and style

Designed for efficiency, the new Boeing 777-300ER boasts the world's most powerful jet engines and has a high aspect wing ratio that paves the way for higher performing aerodynamics. Additionally, the environmentally progressive Boeing 777-300ER aircraft meets stringent international standards and creates less noise for the communities we serve, leading to a cleaner eco-footprint.

Moving from the exterior to the interior of the aircraft, customers will enjoy more space due to the new cabin design. High ceilings allow for the overhead storage bins to almost disappear, giving travelers a broader view of the aircraft interior. Thanks to the aircraft's nearly vertical sidewalls, those who choose to sit by the window will benefit from additional headspace. The LED mood lighting throughout the cabin creates an ambient environment that reflects the various phases of flight — work, leisure or rest. The new Boeing 777-300ER was designed with comfort in mind with thoughtful features that can be seen throughout the cabin and enjoyed by those on board.

Outfitting the fleet

The inaugural flight of our Boeing 777-300ER aircraft took place on February 16, 2017, from New York/Newark to San Francisco. This aircraft now operates six flights per week on this route, traveling westbound in the morning and eastbound in the afternoon. Next, we plan to use the aircraft for long-haul international service from San Francisco to Hong Kong. The service, set to begin on March 25, 2017, will be the first international flight with the new United PolarisSM business class seats.

United Polaris takes off

In December 2016, we took delivery of our first Boeing 777-300ER, the first aircraft with the new United Polaris business class seats. The aircraft unveiled a new cabin design and the United Polaris direct-aisle access seating concept. All United Polaris seats are forward-facing in a 1-2-1 configuration, offering our customers plenty of comfort and privacy. This reinvention of our international premium cabin travel experience offers elevated service and comfort from lounge to landing for a restful night's sleep while on board. The cabin also features a new, custom-designed hospitality area where United Polaris business class customers can grab a snack.

For more information on the new Boeing 777-300ER or to book a flight on United, please visit united.com or use the United mobile app.

Making our app more accessible for people with disabilities

By The Hub team, October 28, 2020

We're proud to launch a redesigned version of our United app to make it easier for customers with visual disabilities to manage all aspects of day-of travel, including check-in, viewing reservation details and flight status, bag tracking and more.

This latest version of our app is now available to both Android and iOS users, and it offers increased color contrast and more space between graphics. Furthermore, we have reorganized how information is displayed and announced to better integrate with screen reader technologies like VoiceOver and TalkBack, which are built into most handheld devices. By restructuring the way the information is organized on the app, screen readers are better able to convert text to audio in the proper, logical sequence, allowing customers to better understand and navigate the app.

United Zoom backgrounds for AvGeeks

By The Hub team, October 27, 2020

Calling all AvGeeks and travelers! Take your next video call from a United Polaris® seat, the cockpit or cruising altitude with United-themed backgrounds for use on Zoom and Microsoft Teams.

Newly added to our collection is a background encouraging our employees and customers to vote. Our mission is to connect people and unite the world — and one of the most important ways to do that is to engage in the democratic process. No matter which party you support, we know our democracy will be stronger if you make your voice heard and vote.

So for your next meeting or catch up with friends and family, download the app to either your computer or mobile device to get started.

Looking back at a landmark year with Special Olympics

By Ryan Wilks, October 19, 2020

Earlier this summer, we shone a light on our flagship partnership with Special Olympics and our commitment to the Inclusion Revolution. In that same story, we introduced you to our four Special Olympics Service Ambassadors, Daniel, Kyle, Lauren and Zinyra (Z), who, this month, celebrate one year working at Chicago O'Hare International Airport as part of the United family.

This groundbreaking, inclusive employment program took off as a part of our ongoing partnership with Special Olympics, a community relationship that employees across the company hold close to heart. The original 'UA4' (as they call themselves) have become an integral part of the United team serving customers at O'Hare Airport. Even from behind their masks, their wide smiles and effervescent spirit exude and bring life to the service culture of excellence we strive towards every day.

"The UA4 are more than just customer service ambassadors. They are shining examples of how inclusion, accessibility and equity can have monumental impacts on the culture and service of a business and community," said Customer Service Managing Director Jonna McGrath. "They have forever changed who we are as a company. While they often talk about how United and this opportunity has changed their lives, they have changed ours in more ways than we can count."

In the two years of partnership with Special Olympics, United employees have volunteered over 10,500 hours of service at events around the world and donated over $1.2 million worth of travel to the organization.

"This inclusive employment program is what community partnerships, like ours with Special Olympics, are all about: collaborating to identify areas where the needs of the community intersect with the cultural and business opportunity, then creating the infrastructure and programming to bring the two together," said Global Community Engagement Managing Director Suzi Cabo. "Through this program, our goal is to show other companies that when you put a committed effort and focus towards inclusion and breaking down barriers, you transform lives. I challenge other business around the world to follow our lead in joining the Inclusion Revolution."

Check out the video below to hear from our Special Olympics Service Ambassadors firsthand.

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