United Joins Governor's "Stay Home. Save Lives. Check In." Initiative - United Hub

United Airlines Joins Governor's "Stay Home. Save Lives. Check In." Initiative to Ensure the Well-being of Older Californians

April 24, 2020

SAN FRANCISCO, April 24, 2020 /PRNewswire/ -- United Airlines is teaming up with Listos California – a campaign by the Governor's Office of Emergency Services that helps vulnerable Californians prepare for disasters – to help address the significant health risks faced by older state residents isolated during the COVID-19 pandemic.

Approximately 300 of the company's employees in Los Angeles, San Francisco and San Jose will dedicate their time to make tens of thousands of wellness calls to vulnerable Californians each week, checking in on them while providing a much-needed personal connection during this time of crisis.

"Listos California is delighted to connect United Airlines employees, highly trained in customer service, with isolated older adults in need of a calm and friendly voice, and competent direction to programs and services. The 'California For All' spirit, exemplified by the United workers' compassionate service, truly elevates the culture of community that this pandemic has inspired," said Karen Baker, Co-chair of Listos California Emergency Preparedness Campaign.

United is a founding partner of this innovative Social Bridging Project, which is being launched in partnership with Community Emergency Response Teams (CERT) trained volunteers affiliated with local public safety agencies, and gerontology students at California State University, Sacramento. Governor Gavin Newsom recently called for support connecting with older residents through his "Stay Home. Save Lives. Check In." initiative, led by the California Department of Aging.

"United Airlines reached out to us [and said] we have a workforce that would be perfectly positioned to be able to make wellness calls … so we want to thank United Airlines. We love the idea that the folks that we usually check in with for our travel arrangements will be checking in with our seniors and older Californians [as part of this initiative]," said Governor Gavin Newsom.

Today's announcement is an extension of a broader partnership between United and the state of California, including efforts to provide free, round-trip flights for doctors, nurses and other medical professionals from across the country to help treat patients in this time of unprecedented need. United has flown more than 100 healthcare volunteers into and out of California to areas most impacted by COVID-19 since the partnership was launched two weeks ago.

"Our shared purpose at United is connecting people and uniting the world, and during these unprecedented times that has never been more important. United employees make caring connections with travelers across the globe every day, and while there are fewer people in the skies, that commitment to our customers, and their well-being, has never been stronger. We are profoundly grateful to all of our compassionate employees who will be using their experience and training to bring some much-needed comfort to our state's most vulnerable residents during these difficult times," said Janet Lamkin, United Airlines President, California.

Beyond the free medical flights and its involvement in the Social Bridging Project, the airline's employees have been actively involved in finding other ways to support communities in need, including:

  • Volunteering with Second Harvest of Silicon Valley, at the emergency distribution site at College of San Mateo.
  • Donating more than 2,400 dental kits, ear plugs, eye shades, hygiene items, socks and tissues to Samaritan House San Mateo, Larkin Street Youth Services, and USO.
  • Donating 300 amenity kits to frontline medical personnel at the University of California – San Francisco.
  • Donating 59lbs of food from the United Club and Sodexo to the Health Care Foundation for Ventura County.
  • Donating more than 2,000 pillows from its Economy Class cabins to Bay Area nonprofits.
  • Operating more than 500 cargo charter flights that have moved over 18.7M lbs of cargo (including PPE, medical equipment, mail and other general cargo).
  • Operating nearly 100 repatriation flights returning nearly 17,000 people home who were stranded abroad due to the COVID-19 pandemic.

For more information on United's efforts to assist during the COVID crisis, visit: https://hub.united.com/united-together/.

About United

United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

For further information: United Airlines Worldwide Media Relations, 872-825-8640, media.relations@united.com

United Airlines Announces Eight New Routes and Increases Flights to 19 Destinations in the Caribbean, Central America and Mexico for Winter Sun-Seekers

October 16, 2020

CHICAGO, Oct. 16, 2020 /PRNewswire/ -- United Airlines today announced a significant expansion of its winter international schedule, introducing eight new routes and adding flights to 19 destinations in Mexico, the Caribbean and Latin America. Starting in December, United will begin new nonstop service between Los Angeles and San Jose, Costa Rica and San Pedro Sula, Honduras; between Denver and Belize City, Belize and San Jose, Costa Rica; between Washington D.C. and Santo Domingo, Dominican Republic, and returning service between Cleveland and Cancun, Mexico. In January, United will begin new nonstop service between Liberia, Costa Rica and both Los Angeles and San Francisco. The new flights are subject to government approval.

United Airlines Starts Customer COVID-19 Testing Program at San Francisco International Airport

October 15, 2020

SAN FRANCISCO, Oct. 15, 2020 /PRNewswire/ -- Today, customers traveling on United from San Francisco International Airport to Hawaii were the first to experience the airline's COVID-19 pilot testing program, allowing customers who return a negative result to bypass the state's mandatory quarantine requirements and enjoy their time on the islands sooner. In collaboration with San Francisco International Airport, customers now have the option to take a same-day, pre-flight rapid test at the airport or a conveniently-located drive-through test at United's San Francisco Maintenance Center ahead of their trip. United has been approved by the Hawaii Department of Health as a trusted testing and travel partner and was the first U.S. carrier to announce its plans to make COVID-19 tests available to customers.

As Q3 Ends, United Airlines Shifts from Surviving the COVID-19 Crisis to Positioning to Lead the Rebound

October 14, 2020

CHICAGO, Oct. 14, 2020 /PRNewswire/ -- United Airlines (UAL) today announced third-quarter 2020 financial results. Since the beginning of the crisis, the company has been at the forefront of the industry in delivering on its three-pillar strategy of building and maintaining liquidity, minimizing cash burn and variabilizing its cost structure. Achieving these objectives has supported the airline's ability to manage the crisis as well as or better than its competitors and positions United to lead the industry when demand for air travel returns.

​Peerspace Teams with United to Bundle Flights with Work and Meeting Spaces for Remotely-Distributed Companies

October 06, 2020

SAN FRANCISCO, Oct. 6, 2020 Peerspace – the leading marketplace for booking meeting, production and event spaces – today announced it is collaborating with United Airlines to bundle flights with meeting space rentals for companies adopting flexible, remote work policies.

United Airlines Resumes Nonstop Service Between San Francisco and Shanghai

October 04, 2020

CHICAGO, Oct. 4, 2020 /PRNewswire/ -- United Airlines today announced it will start nonstop service to China four-times weekly between San Francisco and Shanghai's Pudong International Airport. Beginning Oct. 21, 2020, United will operate four weekly nonstop flights with Boeing 777-300ER aircraft from San Francisco to Shanghai on Wednesdays, Fridays, Saturdays and Sundays. Customers traveling from Shanghai will return to San Francisco on Mondays, Tuesdays, Fridays and Sundays. Tickets are available for purchase on united.com and the United mobile app.

United Airlines to Hold Webcast of Third-Quarter 2020 Financial Results

October 02, 2020

CHICAGO, Oct. 2, 2020 /PRNewswire/ -- United Airlines will hold a conference call to discuss third-quarter 2020 financial results on Thursday, October 15, at 9:30 a.m. CT/10:30 a.m. ET. A live, listen-only webcast of the conference call will be available at ir.united.com. The company will issue its third-quarter earnings release after market close on Wednesday, October 14.

United Airlines Plans to Increase Service on More than 40 Caribbean and Mexican Beach Routes in November

October 02, 2020

CHICAGO, Oct. 2, 2020 /PRNewswire/ -- United Airlines today announced it plans to resume service on nearly 30 international routes in November, including flights to cities in Asia, Europe, and South America. Additionally, the airline continues to strategically rebuild its domestic and international network by offering customers service to popular leisure destinations in the Caribbean, Hawaii, Central America and Mexico. Even with these additions, United's November schedule is still less than half of what it was this time last year. The airline plans to fly 44% of its schedule in November compared to 2019, and a 4-point increase compared to October 2020.

United Airlines Becomes First U.S. Carrier to Make COVID-19 Tests Available to Customers

September 24, 2020

SAN FRANCISCO, Sept. 24, 2020 /PRNewswire/ -- United Airlines today became the first U.S. airline to launch a COVID-19 pilot testing program for travelers that could make it easier for them to manage quarantine requirements and entry conditions of popular destinations around the world. Starting on October 15, customers traveling on United from San Francisco International Airport (SFO) to Hawaii will have the option to take a rapid test at the airport or a self-collected, mail-in test ahead of their trip.

United Launches Online 'Map Search' Feature, A First Among U.S. Airlines

September 23, 2020

CHICAGO, Sept. 23, 2020 /PRNewswire/ -- Let's say you live in Chicago, have $250 to spend on a flight and are looking to go somewhere warm for the holidays. Or you're on the east coast and want to head west for a last-minute getaway to visit a national park. Now, instead of doing multiple, time-consuming searches online, United Airlines has launched a quick and easy way to see all your travel options in one place.

United Airlines Selected to be Official Airline of the Commission on Presidential Debates

September 22, 2020

CHICAGO, Sept. 22, 2020 /PRNewswire/ -- The Commission on Presidential Debates (CPD) has selected United Airlines as the official airline for the 2020 Presidential and Vice Presidential Debates. United will fly 65 CPD staff and crew to each of the four debates being sponsored and produced by the Commission, starting with the first Presidential debate on Sept. 29 at the Samson Pavilion at Case Western Reserve University, on the main campus of Cleveland Clinic. Cleveland Clinic is serving as Health Security Advisor to the Commission on Presidential Debates, and earlier this year, United partnered with Cleveland Clinic to guide the airline's health and safety protocols. In addition to the Commission production staff, United will be flying medical professionals from Cleveland Clinic who will be onsite for the debates.

United Adds Antimicrobial Spray to Already Extensive Cabin-Cleaning Measures

September 16, 2020

CHICAGO, Sept. 16, 2020 /PRNewswire/ -- United Airlines today announced that it is adding Zoono Microbe Shield, an EPA registered antimicrobial coating that forms a long-lasting bond with surfaces and inhibits the growth of microbes, to the airline's already rigorous safety and cleaning procedures. United is currently applying the coating each week on more than 30 aircraft to seats, tray tables, armrests, overhead bins, lavatories and crew stations and expects to add this latest measure to its entire mainline and express fleet before the end of the year.

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