New Space Redefines LGA Terminal Experience - United Hub

New space redefines LGA terminal experience

By The Hub team, May 30, 2019

Part of a $4 billion plan to redevelop the airport's central terminal and roadways, the redevelopment work on New York's LaGuardia Airport (LGA) officially kicked off this year. When completed, the terminal refresh will completely redefine the travel experience at LGA. The new terminal will offer ample space, lighting, free unlimited high-speed Wi-Fi throughout the airport plus best-in-class retail, food and beverage, and amenities that will more than double the current number of offerings. In addition, there will be new gates for United travelers and a brand-new United ClubSM.

Photos courtesy of LaGuardia Gateway Partners

State-of-the-art architecture and curated food and retail options

The new terminal will include plenty of sunlight with 55' high ceilings, a pedestrian bridge connecting the main part of the terminal to island concourses (a first of its kind) and a park area inside the terminal that will include greenery and benches, inspired by NYC's own parks, for travelers to sit and relax before their flight. New food and beverage options were carefully selected and include the best of what New York has to offer.

Among the new food and beverage offerings:

  • Global phenomenon and New York-based, burger joint Shake Shack
  • Chef Julian Medina's "quick serve" Mexican eatery, La Chula Bar and Taqueria
  • From acclaimed restaurateur Chef Scott Conant comes Osteria Fusco serving up house-made pastas and soulful Italian cooking
  • Founded at the Viceroy Central Park, Kingside will be the first airport collaboration from hospitality firm, Gerber Group. Kingside will feature American classics with fresh, locally sourced ingredients
  • A Gramercy Park staple, Irving Farm Coffee Roasters, has been a staple in the New York coffee scene
  • A custom designed concept for Terminal B, 5 Boroughs Food and Emporium will offer a modern marketplace with a great selection of sandwiches, snacks, treats and drinks from local purveyors

Along with new food and beverage offerings, new retail offerings will include District Market, FAO Schwartz, McNally Jackson, MAC Cosmetics, Hudson, an LGA Duty Free Shop and SpaHere. There will also be an airport themed children's play area with additional family restrooms and a mother's nursing area.

The entrance to the new United Club at LGA


Amongst the additions will be a brand-new 10,500 square foot United Club that will be 30% larger than the current club at LGA. With the new location after security, it will be much easier for travelers to get to their gate just steps away in Terminal B. The new club will feature 219 seats including two phone booths and a mother's wellness room. The club will also feature a full-service bar area, food and beverage options, plenty of power outlets and high speed Wi-Fi. We recommend adding 10-15 minutes to your commute time when walking from the check-in desk to the new gate/club area.

Providing New York-based travelers with options

LGA is the closest airport to the East side of Manhattan, convenient for those traveling from Queens, Brooklyn and the Bronx. And with the most flights and seats between key business cities including Chicago, Denver and Houston, LGA gives New York-based business travelers more options. Additionally, we offer the only service from LGA to Washington-Dulles and the Northern Virginia business corridor.


LGA Airport milestones:

June 1, 2019: United moves to new gate area, security shifts; check-in remains in the current location while the baggage claim location will now be on level 1 after you leave the secured area of the terminal

June 2, 2019: 5 new gates open in addition to the new United Club

Q1 2020: Terminal refresh complete for United customers; Check-in, security and baggage claim will shift to new, permanent location

United Makes it Easier for Customers to Find and Use Travel Credits

The airline offers customers the most transparent and user-friendly options in the industry to encourage and simplify using travel credits
By United Newsroom, September 23, 2021

CHICAGO, Sept. 23, 2021 /PRNewswire/ -- United today announced it is giving customers even more flexibility when they need to rebook their travel by helping them to find and use their travel credits. United is the only airline to make it easy for customers to use their credits by automatically displaying them as a payment option during the checkout process. This functionality will be available for MileagePlus® members first and the airline is working to roll it out to all customers in the near future. Also, beginning next week, United will be the first to let customers use their travel credits for extra legroom seats and to pre-pay for checked baggage.

United Airlines Plans to Begin Flights Between Washington, D.C. and Lagos, Nigeria in November

United to operate the first ever nonstop flight between Washington, D.C. and Lagos and offer more flights between D.C. and Africa than any other carrier
By United Newsroom, September 17, 2021

CHICAGO, Sept. 17, 2021 /PRNewswire/ -- United Airlines announced today that new service between Washington, D.C. and Lagos, Nigeria will begin November 29 (subject to government approval). The airline will operate three weekly flights connecting the U.S. capital to Nigeria's largest city, which is also the top Western African destination for U.S-based travelers. Tickets will be available for sale on united.com and the United app this weekend.

United, Honeywell Invest in New Clean Tech Venture from Alder Fuels, Powering Biggest Sustainable Fuel Agreement in Aviation History

United agrees to purchase 1.5 billion gallons of sustainable aviation fuel (SAF) over 20 years - which is one and a half times the size of the rest of the world's airlines' publicly announced SAF commitments combined
By United Newsroom, September 09, 2021

CHICAGO and DES PLAINES, Ill., Sept. 9, 2021 /PRNewswire/ -- United and Honeywell today announced a joint multimillion-dollar investment in Alder Fuels – a cleantech company that is pioneering first-of-its-kind technologies for producing sustainable aviation fuel (SAF) at scale by converting abundant biomass, such as forest and crop waste, into sustainable low-carbon, drop-in replacement crude oil that can be used to produce aviation fuel. When used together across the fuel lifecycle, the Alder technologies, coupled with Honeywell's Ecofining™ process, could have the ability to produce a carbon-negative fuel at spec with today's jet fuel. The goal of the technologies is to produce fuel that is a 100% drop-in replacement for petroleum jet fuel.

Scroll to top