Linda Jojo earns Chicago CIO of the Year honors - United Hub

Linda Jojo earns Chicago CIO of the Year honors

By Ryan Hood, March 31, 2017

Our Chief Information Officer (CIO) and EVP Linda Jojo was named Chicago CIO of the Year by the Chicago CIO Leadership Association this morning.

Linda won the Super Global category, besting the competition from McDonalds and Motorola, among others.

"Linda has put a high premium on modernizing technology to make sure our employees have the absolute state-of-the-art tools to serve our customers. Her philosophy is simple: Our employees ought to have the same level of innovation and sophistication that our customers would choose for themselves," Oscar said. "Linda has created a spirit of entrepreneurship and innovation among her team; a zeal to continue to improve our service and achieve a higher level of excellence. That speaks not only to the depth of her expertise, but also to her skills as a manager, team builder, leader and friend."

Since she joined the company in 2014, she's led a paradigm shift in the way we think about our airline. Linda's leadership has helped put a technology mindset into action by putting our employees and customers in greater control of the travel experience.

We are a mobile operation. To that end, Linda and her team are in the process of rolling out more than 50,000 mobile devices to customer service representatives, pilots, flight attendants, ramp service employees and others. They've also worked on improving the stability and security of our systems.

"I'm humbled to accept the award on behalf of United's IT team around the world. Every day we strive to deliver the tools and technology to allow all of us to connect people and unite the world," Linda said. "And the best part? We are just getting started!"

United Makes it Easier for Customers to Find and Use Travel Credits

The airline offers customers the most transparent and user-friendly options in the industry to encourage and simplify using travel credits
By United Newsroom, September 23, 2021

CHICAGO, Sept. 23, 2021 /PRNewswire/ -- United today announced it is giving customers even more flexibility when they need to rebook their travel by helping them to find and use their travel credits. United is the only airline to make it easy for customers to use their credits by automatically displaying them as a payment option during the checkout process. This functionality will be available for MileagePlus® members first and the airline is working to roll it out to all customers in the near future. Also, beginning next week, United will be the first to let customers use their travel credits for extra legroom seats and to pre-pay for checked baggage.

United Airlines Plans to Begin Flights Between Washington, D.C. and Lagos, Nigeria in November

United to operate the first ever nonstop flight between Washington, D.C. and Lagos and offer more flights between D.C. and Africa than any other carrier
By United Newsroom, September 17, 2021

CHICAGO, Sept. 17, 2021 /PRNewswire/ -- United Airlines announced today that new service between Washington, D.C. and Lagos, Nigeria will begin November 29 (subject to government approval). The airline will operate three weekly flights connecting the U.S. capital to Nigeria's largest city, which is also the top Western African destination for U.S-based travelers. Tickets will be available for sale on and the United app this weekend.

United, Honeywell Invest in New Clean Tech Venture from Alder Fuels, Powering Biggest Sustainable Fuel Agreement in Aviation History

United agrees to purchase 1.5 billion gallons of sustainable aviation fuel (SAF) over 20 years - which is one and a half times the size of the rest of the world's airlines' publicly announced SAF commitments combined
By United Newsroom, September 09, 2021

CHICAGO and DES PLAINES, Ill., Sept. 9, 2021 /PRNewswire/ -- United and Honeywell today announced a joint multimillion-dollar investment in Alder Fuels – a cleantech company that is pioneering first-of-its-kind technologies for producing sustainable aviation fuel (SAF) at scale by converting abundant biomass, such as forest and crop waste, into sustainable low-carbon, drop-in replacement crude oil that can be used to produce aviation fuel. When used together across the fuel lifecycle, the Alder technologies, coupled with Honeywell's Ecofining™ process, could have the ability to produce a carbon-negative fuel at spec with today's jet fuel. The goal of the technologies is to produce fuel that is a 100% drop-in replacement for petroleum jet fuel.

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