Linda Jojo earns Chicago CIO of the Year honors - United Hub

Linda Jojo earns Chicago CIO of the Year honors

By Ryan Hood, March 31, 2017

Our Chief Information Officer (CIO) and EVP Linda Jojo was named Chicago CIO of the Year by the Chicago CIO Leadership Association this morning.

Linda won the Super Global category, besting the competition from McDonalds and Motorola, among others.

"Linda has put a high premium on modernizing technology to make sure our employees have the absolute state-of-the-art tools to serve our customers. Her philosophy is simple: Our employees ought to have the same level of innovation and sophistication that our customers would choose for themselves," Oscar said. "Linda has created a spirit of entrepreneurship and innovation among her team; a zeal to continue to improve our service and achieve a higher level of excellence. That speaks not only to the depth of her expertise, but also to her skills as a manager, team builder, leader and friend."

Since she joined the company in 2014, she's led a paradigm shift in the way we think about our airline. Linda's leadership has helped put a technology mindset into action by putting our employees and customers in greater control of the travel experience.

We are a mobile operation. To that end, Linda and her team are in the process of rolling out more than 50,000 mobile devices to customer service representatives, pilots, flight attendants, ramp service employees and others. They've also worked on improving the stability and security of our systems.

"I'm humbled to accept the award on behalf of United's IT team around the world. Every day we strive to deliver the tools and technology to allow all of us to connect people and unite the world," Linda said. "And the best part? We are just getting started!"

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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