Love Flies the Friendly Skies - United Hub

Love flies the friendly skies

By The Hub team, July 19, 2016

When customer Patrick Marsden decided to propose to his girlfriend, Molly, he knew that it needed to be a memorable event. Taking her out for a candlelight dinner and getting down on one knee wasn't going to cut it. So when they booked a trip from Washington D.C. to Sao Paulo, Brazil, he had a flash of brilliance: why not hatch a plan with United to give her the surprise of a lifetime?

Patrick contacted United and asked for help pulling off his plan. Managing Director of Food and Beverage Planning and Design Todd Traynor-Corey coordinated with the local kitchen crew at Dulles International Airport, as well as with the purser and flight attendants who were scheduled to be on Patrick's flight, to celebrate the occasion.

Newly engaged couple in Brazil

"We made sure that we had a nice bottle of champagne to give them onboard, and the flight attendants always do a wonderful job of making these experiences memorable for the customer," Said Todd.

Dulles Airport Operations Supervisor Chris Woods helped plan everything at departure and inflight. "When Patrick came to us, his idea really was fully formed," said Chris. "We just made sure that everything went off without a hitch. It was a great idea and a cool proposal."

Without Molly knowing it, Patrick positioned a GoPro camera in their BusinessFirst seats to capture the moment. He then handed Molly an iPad, leading her to believe that she was going to watch a brief promo video about the upcoming inflight experience. Molly saw footage of Chef Gerry discussing United's new premium cabin entrees, but Patrick had spliced in footage of himself popping the question at the end of the food presentation.

Molly was clearly (and hilariously) caught off-guard but, fortunately for Patrick, she accepted as the inflight crew broke into applause. Things continue to go well for the couple and they're currently planning the big event.

United cargo-only flights transport critical goods

By The Hub team

When the pandemic began, United Cargo knew it would be critical to utilize its fleet, network and industry-leading pharmaceutical handling processes to transport a COVID-19 vaccine when the time came.

Connecting vaccines to the world: United responds to mass distribution effort

December 22, 2020

On November 27, United Airlines became the first commercial airline to safely deliver the first batch of Pfizer and BioNTech's COVID-19 vaccine into the U.S. thanks to a coordinated effort between United's cargo, safety, technical operations, flight operations, regulatory and legal teams.

Now as the entire shipping and logistics industry bands together to widely distribute vaccines, United is leveraging all of its flights, including cargo-only and those carrying passengers, to transport millions of vaccines to destinations throughout our network, including Honolulu, Guam and Saipan – the first of any carrier to do so.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Airline and its customers use crowdsourcing platform - Miles on a Mission - to donate more than 11 million miles for charities like the Thurgood Marshall College Fund, College to Congress and Compass to Care
By United Newsroom, December 01, 2020

CHICAGO, Dec. 1, 2020 /PRNewswire/ -- United is inviting MileagePlus members to give back on Giving Tuesday and throughout the holiday season by donating miles to nearly 40 non-profits through United Airlines' crowdsourcing platform, Miles on a Mission. Non-profits like Thurgood Marshall College Fund, College to Congress and Compass to Care are attempting to raise a total of more than 11 million miles to be used for travel for life-saving health care, continued education, humanitarian aid and more. United will match the first 125,000 miles raised for each of these organizations to help ensure they meet their goals.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Why we fly

By The Hub team, November 27, 2020

In October 2019, we launched a first-of-its-kind airline miles donation platform, Miles on a Mission. In the inaugural year, MileagePlus members donated over 70 million miles, with United matching over 20 million miles, to 51 organizations. These miles have allowed for these organizations to do important, life-changing, life-saving work in the communities we serve around the globe.

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