Meet the Team - United Hub

See Team USA in “One Journey. Two Teams.”

By The Hub team, May 23, 2016
We're Team United. We're Team USA. And we're all united for the Rio 2016 Olympic Games. We've been proud to fly Team USA for the past 35 years, and here's a little bit about this year's all-star athletes we're beyond proud to support.

Gymnast, Simone Biles

Meet Simone Biles, Olympic Artistic Gymnast, Hunger Games Expert

Hometown: Spring, TX
Sport: Gymnastics
Medal Record:
Ten-time World Championships Gold Medalist, Antwerp 2013, Nanning 2014,
Glasgow 2015
Two-time World Championships Silver Medalist, Antwerp 2013, Nanning 2014
Two-time World Championships Bronze Medalist, Antwerp 2013, Glasgow 2015
Two-time Pacific Rim Championships Gold Medalist, Everett 2016
American Cup Gold Medalist, Arlington 2015
American Cup Silver Medalist, Worcester 2013
Seven-time National Championships Gold Medalist, Hartford 2013, Pittsburgh 2014, Indianapolis 2015
Six-time National Championships Silver Medalist, Hartford 2013, Pittsburgh 2014, Indianapolis 2015
Fun Facts:
She wants to be a nurse one day.
Can't get enough of the Hunger Games movies.
A complex flip is named after her.

Paralympic Judo Athlete, Dartanyon Crockett

Meet Dartanyon Crockett, Paralympic Judo Athlete, Future Social Worker

Hometown: Cleveland, OH
Sport: Paralympic Judo
Medal Record:
Paralympic Bronze Medalist, London 2012 Paralympic Games
Five-time USA Judo National Championships for the Blind and Visually
Impaired Gold Medalist, 2010, 2011, 2012, 2014, 2015
German Open for Blind & Visually Impaired Silver Medalist, Heidelberg 2015
IBSA World Championships Gold Medalist, Colorado Springs, 2014
International Grand Prix Infraero Bronze Medalist, San Paulo 2014
Pajulahti Games Gold Medalist, Nastola 2012
Fun Facts:
Aside from Judo, Dartanyon has run track, competed in high jump, played high school football, is a two-time Senate Wrestling League Champion, and he set an Ohio state record as a high school power lifter.
He's studying social work to serve under-represented individuals.
And he prefers slip-ons to lace-ups.

Olympic Decathlet, Ashton Eaton

Meet Ashton Eaton, Olympic Decathlete, Video Game Aficionado

Hometown: Bend, OR
Sport: Decathlon & Indoor Heptathlon
Medal Record:
Olympic Gold Medalist, London 2012 Olympic Games
Two-time World Championship Gold Medalist, 2013, 2015
World Championship Silver Medalist, 2011
Three-time World Indoor Championship Gold Medalist, 2012, 2014, 2016
Fun Facts:
Ashton's pre-competition ritual is playing video games and eating Fettuccine Alfredo with shrimp.
His childhood hero was Donatello, the Teenage Mutant Ninja Turtle.
He hadn't heard of the Decathlon before 2006.

Swimmer, Missy Franklin

Meet Missy Franklin, Olympic swimmer, possible future Psychologist

Hometown: Centennial, CO
Sport: Swimming
Medal Record:
Four-time Olympic Gold Medalist, London 2012 Olympic Games
Olympic Bronze Medalist, London 2012 Olympic Games
11-time LCM World Championship Gold Medalist, 2015, 2013, 2011
Two-time World Championship Silver Medalist, 2015, 2011
Three-time World Champion Bronze Medalist, 2015, 2011
Pan Pacific Championships Gold Medalist, 2014
Two-time Pan Pacific Championships Silver Medalist, 2014
Pan Pacific Championships, Bronze Medalist, 2014
Fun Facts:
This Olympic swimmer has swam with dolphins twice, but gets seasick on cruises.
Country music is her go-to meet jam.
Her fave meal is still her mom's mac 'n' cheese.

Olympic Soccer Player, Carli Lloyd

Meet Carli Lloyd, Olympic Soccer Player, Daredevil At-Heart

Hometown: Delran Township, NJ
Sport: Soccer
Medal Record:
Two-time Olympic Gold Medalist, Beijing 2008, London 2012
FIFA World Cup Gold Medalist, 2015, Canada
FIFA World Cup Silver Medalist, 2011, Germany
FIFA World Cup Bronze Medalist, 2007, China
Fun Facts:
Her inner adventurer goes four-wheeling, ziplining, and snow skiing, but Carli plays it safe for now because of soccer.
She didn't used to be comfortable speaking in front of people until her first public speaking class, in college.
She's engaged to her high school sweetheart and they're getting married shortly after the Rio 2016 Olympic Games.

Olympic Beach Volleyball Player, Kerri Walsh Jennings

Meet Kerri Walsh Jennings, Olympic Beach Volleyball Player, Bikini Advocate

Hometown: San Jose, CA
Sport: Beach Volleyball
Medal Record:
Three-time Olympic Gold Medalist, Athens 2004, Beijing 2008, London 2012
Three-time World Championships Gold Medalist, Rio de Janeiro 2003, Berlin 2005, Gstaad 2007
World Championships Silver Medalist, Rome 2011
Fun Facts:
Nickname: Six Feet of Sunshine
She's 40-60% sure she doesn't want to be on Dancing With The Stars.
She's not ditching the two-piece — more movement, less chafing, more empowering.

Look out for more Team USA fun coming your way this summer. And get ready to cheer on the team at the 2016 Olympic Games in Rio.


Making our app more accessible for people with disabilities

By The Hub team, October 28, 2020

We're proud to launch a redesigned version of our United app to make it easier for customers with visual disabilities to manage all aspects of day-of travel, including check-in, viewing reservation details and flight status, bag tracking and more.

This latest version of our app is now available to both Android and iOS users, and it offers increased color contrast and more space between graphics. Furthermore, we have reorganized how information is displayed and announced to better integrate with screen reader technologies like VoiceOver and TalkBack, which are built into most handheld devices. By restructuring the way the information is organized on the app, screen readers are better able to convert text to audio in the proper, logical sequence, allowing customers to better understand and navigate the app.

United Zoom backgrounds for AvGeeks

By The Hub team, October 27, 2020

Calling all AvGeeks and travelers! Take your next video call from a United Polaris® seat, the cockpit or cruising altitude with United-themed backgrounds for use on Zoom and Microsoft Teams.

Newly added to our collection is a background encouraging our employees and customers to vote. Our mission is to connect people and unite the world — and one of the most important ways to do that is to engage in the democratic process. No matter which party you support, we know our democracy will be stronger if you make your voice heard and vote.

So for your next meeting or catch up with friends and family, download the app to either your computer or mobile device to get started.

Looking back at a landmark year with Special Olympics

By Ryan Wilks, October 19, 2020

Earlier this summer, we shone a light on our flagship partnership with Special Olympics and our commitment to the Inclusion Revolution. In that same story, we introduced you to our four Special Olympics Service Ambassadors, Daniel, Kyle, Lauren and Zinyra (Z), who, this month, celebrate one year working at Chicago O'Hare International Airport as part of the United family.

This groundbreaking, inclusive employment program took off as a part of our ongoing partnership with Special Olympics, a community relationship that employees across the company hold close to heart. The original 'UA4' (as they call themselves) have become an integral part of the United team serving customers at O'Hare Airport. Even from behind their masks, their wide smiles and effervescent spirit exude and bring life to the service culture of excellence we strive towards every day.

"The UA4 are more than just customer service ambassadors. They are shining examples of how inclusion, accessibility and equity can have monumental impacts on the culture and service of a business and community," said Customer Service Managing Director Jonna McGrath. "They have forever changed who we are as a company. While they often talk about how United and this opportunity has changed their lives, they have changed ours in more ways than we can count."

In the two years of partnership with Special Olympics, United employees have volunteered over 10,500 hours of service at events around the world and donated over $1.2 million worth of travel to the organization.

"This inclusive employment program is what community partnerships, like ours with Special Olympics, are all about: collaborating to identify areas where the needs of the community intersect with the cultural and business opportunity, then creating the infrastructure and programming to bring the two together," said Global Community Engagement Managing Director Suzi Cabo. "Through this program, our goal is to show other companies that when you put a committed effort and focus towards inclusion and breaking down barriers, you transform lives. I challenge other business around the world to follow our lead in joining the Inclusion Revolution."

Check out the video below to hear from our Special Olympics Service Ambassadors firsthand.

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