Global Traveler Names MileagePlus® Best Frequent-Flyer Program - United Hub

Global Traveler names MileagePlus best frequent-flyer program

By The Hub team, December 01, 2017

For the 14th consecutive year, frequent business and luxury travelers voted United's MileagePlus® loyalty program the best overall frequent-flyer program in the world.

Customers were surveyed by Global Traveler, a monthly publication written exclusively for frequent business and luxury travelers. We're proud to have been recognized with this distinction every year since the survey launched in 2004.

In the same survey, customers also named MileagePlus best frequent-flyer bonus program for the fifth consecutive year. Our MileagePlus Club Card from Chase was named best credit card and best credit card rewards program, both for the sixth consecutive year, and our MileagePlus Explorer Card from Chase won for best frequent-flyer affinity credit card redemption for the fifth consecutive year.

"What is especially exciting about these honors is that they are awarded by travelers, and therefore a testament to our commitment to providing MileagePlus members and credit card holders with the industry-leading experience," said Loyalty VP Luc Bondar. "It is our goal to provide a loyalty program that recognizes and rewards all of our members while offering a breadth of valuable earning and redemption opportunities."

Additionally this week, the United TravelBank Card from Chase was selected as the 2017 Mega Award winner for Excellence in Co-Brands at Mega Event 2017, a travel industry conference. Launched earlier this year, the United TravelBank Card allows customers to earn United TravelBank cash on every purchase to redeem toward United flights.

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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