Mission Space City: Accomplished - United Hub

Mission Space City: Accomplished

By The Hub team, July 23, 2019

"Houston," the first word spoken from the surface of the moon by astronaut Neil Armstrong in 1969. It is also the place nicknamed "Space City" and where we commemorated the 50th anniversary of the Apollo 11 lunar landing.

The festivities began at Newark International Airport early Wednesday morning, where customers on Flight 355, our celebratory Space City flight to Houston, were surprised to walk up to a lively and decorated gate. For customer Rosemary Herron, the surprise was particularly special. Her father was part of the team that assembled Apollo 11's lunar module. "What are the chances that I'd be on this flight?!" Mrs. Herron exclaimed. "I feel like my father is with me today." Customers were also thrilled to learn they'd be flying with two special guests, former NASA astronauts Peggy Whitson and Kevin Ford, who is now a United Boeing 767/757 First Officer in Houston.

"I was nine years old when Apollo 11 landed on the moon, and I remember the first steps they took. I thought, 'Wow, what a cool job! I'd love to be an astronaut,'" said Peggy. "It's really meaningful to me to be here today to commemorate that time. As we celebrate the anniversary, it's important to look back at the impact and the innovations that space has had on our society… it changed the way we live."

The celebrations continued onto the flight where customers found goodie bags on their seats, enjoyed space ice cream and participated in a trivia contest. NASA enthusiasts Flight Dispatcher Courtney Schaaf and Houston-based Ramp Service Employee Michael Caldwell jumped at the opportunity to be on the flight when they learned about United's commemorative event. "As a young kid, I was inspired by watching the moon landing, and I've enjoyed following anything to do with the space program ever since," said Michael. "When I saw that United was putting on this flight, I immediately jumped on it and bought a ticket so that I could be a part of it."Upon landing in Houston, the flight was met with a water cannon salute, which wowed both customers on the flight and ones looking on from the concourse.

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

Scroll to top