United's new routes to the West Coast, Rocky Mountains and Caribbean - United Hub
New routes

Beach or mountains? Take your pick with newly announced routes

By Matt Adams, November 21, 2019

We will continue building out our already expansive route network next year, adding flights to some attractive leisure destinations in the United States and the Caribbean. Our hometown hub, Chicago O'Hare International Airport, will be the beneficiary of three of those new routes, which include Santa Barbara, California; Pasco, Washington; and Vail, Colorado. Rounding it out, United will add service from Denver to Nassau, Bahamas, and from Houston to Spokane, Washington. Tickets for all of these destinations are on sale now.

Rocky Mountains in Vail, Colorado

The Denver-Nassau route will begin on March 7, 2020, followed by Chicago-Santa Barbara, Chicago-Pasco, Chicago-Vail and Houston-Spokane on June 4. When that time comes, United will be the only airline offering nonstop service between Denver and Nassau and Chicago and Pasco.

All of these routes will open up a world of connection possibilities for customers living in each market. They'll also be scheduled to give flyers optimal arrival and departure time options. For instance, a passenger going from Chicago to Santa Barbara will have a flight option that departs O'Hare at 7:45 p.m. local time, arriving at Santa Barbara Airport at 10:30 p.m. That's ideal for business travelers.

"We want to offer customers the very best schedule, the best network and the most flight options in the industry," said Ankit Gupta, United's vice president of Domestic Network Planning.

The Boeing 737-800 aircraft will serve the Denver-Nassau route. Passengers going from Chicago to Santa Barbara and from Chicago to Vail will fly on the 737-700. United's 76-seat Embraer 175 aircraft, equipped with United First, Economy Plus and United Economy class seats, will operate on the Chicago-Pasco and Houston-Spokane routes.

You'll find flight times and additional details in the grid below. For more information and to book your tickets, visit united.com or download the United mobile app.

Depart

Arrive

Frequency

Duration

Chicago (ORD)

7:45 p.m.

Santa Barbara (SBA)

10:30 p.m.

Daily

Year-round

SBA

11:20 p.m.

ORD

5:20 a.m.

Daily

Year-round

ORD

8:00 p.m.

Pasco (PSC)

10:24 p.m.

Daily

Year-round

PSC

11:38 p.m.

ORD

5:20 a.m.

Daily

Year-round

ORD

4:00 p.m.

Vail/Eagle (EGE)

5:54 p.m.

Daily

Summer seasonal

(June 4 through September 6, 2020)

EGE

9:00 a.m.


ORD

12:45 p.m.

Daily

Summer seasonal

(June 4 through September 7, 2020)

Denver (DEN)

9:56 a.m.

Nassau (NAS)

4:00 p.m.

Once a week on Saturdays

Year-round

(with a break from mid-August through late-October)

NAS

11:37 a.m.

DEN

2:43 p.m.

Once a week on Saturdays

Year-round

(with a break from mid-August through late-October)

Houston (IAH)

9:32 p.m.

Spokane (GEG)

11:32 p.m.

Daily

Summer seasonal

(June 4 through August 17, 2020)

GEG

11:55 p.m.

IAH

6:17 a.m.

Daily

Summer seasonal

(June 4 through August 17, 2020)

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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