New United Explorer Card: Rewards in the Air and on the Ground - United Hub
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New United explorer card: Rewards in the air and on the ground

By The Hub team, June 01, 2018

Today, with Chase Card Services, the leading co-brand credit card issuer in the U.S., we introduced the new UnitedSM Explorer Card. The card will now offer an expanded 2 miles per $1 on hotel stays and restaurant purchases in addition to 2 miles per $1 on purchases with United, valuable travel credits and in-flight benefits and discounts. Additionally, to celebrate the enhanced benefits, this summer along with Chase, we will be giving away up to 20 million miles to a select number of our travelers.

New Benefits:

  • 2 miles per $1 spent on hotel stays
  • 2 miles per $1 spent on restaurants purchases
  • Up to $100 Global Entry or TSA Pre-Check statement credit
  • 25 percent back on United in-flight purchases when using the card (includes Wi-Fi, food and beverages)

Existing Benefits:

  • 2 miles per $1 spent with United Airlines
  • 1 mile per $1 spent on all other purchases
  • Free checked bag when you pay with the card (for primary and one other person)
  • Priority boarding
  • 2 United ClubSM passes per year
  • Miles don't expire as long as you have the card
  • No blackout dates
  • Last seat availability
  • No foreign transaction fees
  • Inside Access from Chase program offers more than 30 unique event experiences per year in entertainment, food, sports and fashion
  • All for $0 intro annual fee for the first year, and $95 annually every year after

In addition to the enhanced card benefits, for a limited time new United Explorer Cardmembers can earn 40,000 bonus miles after spending $2,000 on purchases in the first three months after account opening. Plus, a $100 statement credit after the first purchase is made on the card and a zero introductory annual fee for the first year, and $95 thereafter.

"We're excited to introduce an upgraded United Explorer Card and celebrate our customers all summer long. We listened to customer feedback and worked with Chase to provide enhanced rewards that deliver on what our customers value most," said Luc Bondar, United's Vice President of Loyalty, "By offering additional benefits such as up to $100 Global Entry or TSA Pre-Check statement credit, and 25 percent back on United in-flight purchases, the new United Explorer Card rewards customers for their everyday purchases and throughout their travel journey."

"We know travel extends far beyond the airport, so we are providing opportunities for cardmembers to enjoy more value and earn more rewards before, during and after their travel experiences," said Leslie Gillin, Chase Co-Brand Cards President. "No matter if you are taking a flight, trying a new restaurant or booking a hotel, with the new United Explorer card we are rewarding you for your travel and providing benefits and perks along the way."

A rewarded summer

To reinforce the increased value cardmembers will receive with the new United Explorer Card, this summer alongside Chase, we will introduce the new Rewarded marketing campaign featuring award-winning actress Tracee Ellis Ross. Tracee will showcase how cardmembers will be rewarded at every point in their travel experience.

Additionally, customers will have the opportunity to feel rewarded all summer long with activities including:

  • Rewarded Flights: In select gate areas at three surprise locations within our hubs, customers will be greeted with fanfare and a sweepstakes giving away prizes such as hotel stays or restaurant vouchers and inflight perks. The ultimate surprise will be on three "rewarded" flights where customers can win a portion of up to 20 million United MileagePlus miles. No purchase necessary, see the Official Rules for the sweepstakes here: Rewarded.ChaseOnlineSweepstakes.com
  • Twice in a Lifetime Rewarded: Starting later this month, PopSugar.com will be hosting a promotion for our cardmembers and MileagePlus members. Stay tuned for more information.
  • United Explorer Card Food Truck: Together with Visa, the United Explorer Card food truck will roam New York City throughout July, rewarding consumers with a sampling of treats from some of the popular restaurants at the airline's New York area hub at Newark Liberty International Airport.

The refreshed United Explorer Card is part of a credit card program that also includes the UnitedSM TravelBank, United MileagePlus® Explorer Business and United MileagePlus® Club Cards. For more information about the new United Explorer Card, visit www.theexplorercard.com or visit United Newsroom.

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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