The New Hotel Top 20 - United Hub

The new hotel top 20

By The Hub team

Story by Nicholas DeRenzo | Hemispheres, May 2018

To compile our annual list of the best new hotels in the world, Hemispheres went everywhere, from the beaches of Tulum to the glaciers of Alaska to the palaces of India. We have a tough job, we know, but we managed to narrow it down to our 20 favorites, and no matter what kind of traveler you are, we're sure you'll find a must-stay destination. Bon voyage.

For the solitude seeker

Sheldon Chalet, Alaska

The Sheldon Chalet is definitively this year's coolest new hotel. The five-bedroom family-run luxury lodge opened this February on a rugged nunatak (an exposed rocky point surrounded by ice) 5,800 feet above sea level, surrounded by the remote, 6 million–acre Denali National Park. That location—in an area appropriately called the Don Sheldon Amphitheater—means views of North America's tallest peak and near-perfect conditions for seeing the aurora borealis. Guests arrive by air on a “flightseeing" helicopter tour over the glacier fields and, perhaps to quell any fears that this place qualifies as “roughing it," are met with a glass of Champagne and a selection of fresh Alaskan seafood, such as halibut and king crab, prepared by the chalet's private chef.

Sheldon Chalet in Alaska

For the military history buff

Alila Fort Bishangarh, India

This architectural icon, a 230-year-old blush-pink fortress atop a granite hill in Rajasthan's Aravalli Range, lay in a state of ruin for decades, taken over by bats, snakes, and monkeys. Now, after nearly a decade of work, the Alila Fort Bishangarh is once again fit for a king, with design touches recalling the Mughal and British eras, such as jali lattice window screens, Thikri mirror mosaics, and petal-shaped arches. The 59-suite hotel makes clever use of the fort's many nooks and crannies: You can sleep in the royal residences or the barracks, relax in the library lounge in the former war room, and drink cognac in the turret cigar bar, where soldiers once poured boiling oil on their enemies through the musket slots in the 10-foot-thick walls. And the spa? It's in the old dungeon.

Alila Fort Bishangarh in India

For the New England nostalgic

Sound View; Greenport, New York

Long Island's North Fork is more casually cool than its glitzy neighbor to the south—home of Montauk and the Hamptons—and last August, the 19th-century whaling village of Greenport got a fittingly laid-back yet luxe lodging. In-demand Brooklyn designers Studio Tack kitted out the appropriately named Sound View—the hotel overlooks Long Island Sound—in a spare Modernist New England style that pairs cedar shiplap walls with cork and rubber floors meant to evoke a sandy beach. At James Beard Award–winning chef Galen Zamarra's on-site restaurant, The Halyard, dig into fresh seafood (fluke tacos, roasted scallops) paired with North Fork wines and beers.

View of the water at Sound View in Greenport, New York

For the eco-friendly skier

Valsana Hotel & Appartements Arosa, Switzerland

Skiing is surprisingly tough on nature, but the Valsana, which opened in December in the resort village of Arosa, has found clever ways to combat environmental degradation. The 40-room, nine-suite hotel is nearly carbon-neutral thanks to fair trade–certified toiletries, sustainable building materials, and a state-of-the-art energy recovery system called an “ice battery" (ask a physicist). Playing off this progressive outlook, the Valsana eschews Alpine clichés for millennial-approved thrift-shop design touches, such as vintage turntables and secondhand books in guest rooms and hammocks on balconies. For an updated take on après-ski, hit the lobby's self-service wine dispensers, which are often stocked with vintages from the surrounding Graubünden region.

Pool at the Valsana Hotel & Appartements Arosa in Switzerland.

For the art collector

21C Museum Hotel Nashville, Tennessee

Last May saw the opening of the seventh member of the 21c Museum Hotel chain, which together forms one of the nation's largest multivenue contemporary art institutions. The Nashville location occupies the historic Gray & Dudley Building, which opened in 1900 and lends its name to chef Levon Wallace's lobby restaurant, where diners come face to face with Beth Cavener Stichter's evocative stoneware animal sculptures. In addition to the public gallery spaces, the hotel offers three Artist Suites, curated by painter Sebastiaan Bremer, composer Josephine Wiggs, actor Adrian Grenier, and artist Yung Jake. The chain's most famous pieces, however, remain Cracking Art's army of 4-foot-tall plastic penguins, which come in a different color at each location (Nashville's is teal) and which staffers move around the hotel throughout the day. Pick up a miniature ceramic version at the gift shop.

21C Museum Hotel Nashville, Tennessee

For the adventurous oenophile

Mitchelton Hotel and Day Spa, Australia

The Mitchelton Wine Estate, set among apple orchards and horse farms about 80 miles north of Melbourne, has produced award-winning rieslings and shirazes for five decades. It never ascended to the ranks of destination winery, however, until December, when it opened a design hotel and day spa. The warm, masculine space mixes natural materials both hard (blackened steel, copper) and soft (merino wool, buttery Italian leather). Sample the estate's wines while taking in vineyard views from one of the 58 rooms and suites—or, better yet, from the 180-foot-high observation tower.

Mitchelton Hotel and Day Spa, Australia

For the cocktail connoisseur

Henrietta Hotel, London

The Paris-based Experimental Group is shaking up the hospitality scene with its growing roster of slinky bars and buzzy boltholes. The past year saw the opening of both its second lodge in Paris (Hotel des Grands Boulevards) and its first in London, the 18-room Henrietta Hotel, which debuted last May in side-by-side Victorian townhouses in Covent Garden. Dorothée Meilichzon's understated interiors—all brass accents, mirrored surfaces, and soft curves—call to mind an Art Deco bar cart. Confirm the bed-and-beverage's boozy bona fides in chef Ollie Dabbous's French-accented restaurant, where the cocktail menu was put together by a pair of drink historians, or in your room, which is outfitted with a bedside Experimental Cocktail Club recipe book and a minibar arsenal of 50 ml bottles of craft spirits.

Henrietta Hotel, London

For the au courant countess

Verride Palácio Santa Catarina, Lisbon

If the words “palace hotel" conjure oppressive dark woods and heavy fabrics, the Verride Palácio Santa Catarina—opened in October across from Lisbon's Pharmacy Museum—is just what the doctor ordered. Occupying a hilltop 1750 townhouse once owned by a count, the 19-room hotel is studded with historic touches, including blue and white azulejo tiles, Rococo molding, and hand-painted silk wallpaper. The space transcends Baroque weightiness by employing a palette of crisp white tones—from Celso de Lemos organic cotton linens to Carrara marble accents—bathed in the city's greatest asset: the intense Iberian sunshine.

Verride Pal\u00e1cio Santa Catarina, Lisbon

For the introverted island-hopper

Myconian Kyma; Mykonos, Greece

Mykonos is Greece's undisputed party island (Lindsay Lohan celebrated her 30th here), but the 81-room Myconian Kyma provides a welcome respite for guests who would rather spend time under the Aegean sun than nightclub strobe lights. Opened last May on a rocky hilltop less than 10 minutes on foot from the ouzo-fueled downtown, the stark, whitewashed space is replete with shadowy alcoves for midday napping, as well as a double-level infinity pool that overlooks the sea. Many of the suites come with their own plunge pools or hot tubs, but for the best chance at relaxation, head to the Satori Thalasso Spa, which uses mineral-enriched seawater in many of its treatments.

Myconian Kyma; Mykonos, Greece

For the midwestern modernist

Ace Hotel Chicago, Illinois

The ultra-hip Pacific Northwest–born Ace brand made its Third Coast debut in August in a former cheese factory—très Midwestern—in Chicago's burgeoning West Loop district. The building's aesthetic draws on the sleek industrial style of architect László Moholy-Nagy, who founded the New Bauhaus school here in 1937, with visual references to luminaries like Frank Lloyd Wright, Ludwig Mies van der Rohe, and Josef and Anni Albers. Rooms feature a host of Midwestern-made goods, including blankets from Iowa's Amana Woolen Mill, football-inspired details from Chicago's Horween Leather, and original works by students at the prestigious School of the Art Institute of Chicago. Don't miss the rooftop bar, Waydown, which takes its name from a song by John Prine, the bard of Maywood, Illinois.

Ace Hotel Chicago, Illinois

For the stuffed-to-the-gills gourmand

Hotel Akelarre; San Sebastián, Spain

San Sebastián's culinary reputation precedes it: Basque Country boasts the highest concentration of Michelin stars per capita on the planet. One of the city's trio of three-starred restaurants, Pedro Subijana's Akelarre, opened a 22-room inn this March—the perfect spot for foodies to tuck in after a marathon eight-course tasting menu (with dishes like this squid risotto with butter flower) and a few too many glasses of wine from the 650-label cellar. Done up in a crisp minimalist palette of cream, gray stone, and warm oak slats, the hotel features floor-to-ceiling windows overlooking the Bay of Biscay. Enjoy that view over a room-service breakfast of tortilla española, chorizo, and local charcuterie from the world-class kitchen.

For the hollywood elite

NoMad Los Angeles, California

New York's NoMad Hotel and its Michelin-starred restaurant brought a touch of European elegance to an unloved stretch of Broadway, and now the brand is hoping to recreate that magic in Downtown LA. The Sydell Group filled the 1923 Neoclassical former Bank of Italy headquarters—the lobby bathroom is inside the old vault—with lush, tactile details that would fit right in at the estate of an Old Hollywood mogul: jewel-toned velvet, coffered ceilings, potted palms, even the odd stuffed peacock. Naturally, the on-site restaurants are from chef Daniel Humm and restaurateur Will Guidara, the team behind the original NoMad and Eleven Madison Park, which was named the World's Best Restaurant in 2017.

NoMad Los Angeles, California

For the boho beach bum

Habitas Tulum, Mexico

Guests checking in at Habitas Tulum are asked to burn a bit of copal, a tree resin known as much for its spiritual cleansing properties as for its (perhaps more useful) ability to ward off mosquitoes. Tucked away on a secluded beach not far from Mayan ruins, this off-the-grid retreat contains 32 air-conditioned canvas tents complete with palapa roofs, king-size beds, kilim rugs, and outdoor rain showers. You can follow the property's jungle walking trails, join an Ashtanga yoga class, or borrow a complimentary bike, but this place was really designed for doing nothing, artfully: You're never more than a few feet from hammocks hanging in palm thickets, poolfront beds, or the rope swings swaying in front of the bar.

Habitas Tulum, Mexico

For the bargain hunter

The Hoxton, Paris

The lodging scene in Paris is booming. Reopenings of historic grandes dames like the Hôtel de Crillon and the Hôtel Lutetia have grabbed all the headlines, but for our money the most exciting recent debut is The Hoxton, which burst onto the scene last summer in the startup-filled Second Arrondissement (sometimes called “Silicon Sentier"). Nightly rates start at a cool $120 (less than one-tenth of the Crillon's), but don't expect a no-frills hostel. After all, the 172-room hotel occupies the High Rococo 18th-century townhouse of Louis XV's diplomatic adviser. Even the self-effacingly named Shoebox rooms are decked out in sumptuous detailing, such as decorative molding and herringbone parquet floors. Use all those Euros you've saved at the Rivié all-day brasserie or the Moroccan-themed Jacques' Bar.

The Hoxton, Paris

For the aspiring lumberjack

The Douglas Vancouver, British Columbia

You could see why the Parq Vancouver might have made locals nervous: With its 72,000 square feet of casino space, the $500 million urban resort had the makings of a Vegas-style intrusion. But the developers were savvy enough to build not just a sleek JW Marriott but also an eco-friendly Autograph Collection hotel, the Douglas. The property opened in October as an ode to its namesake, the Pacific Northwest's favorite conifer, which appears throughout public spaces (the check-in area has a 25-foot replica Douglas fir encased in glass) and in the rooms and suites (each of which contains a bottle of Douglas Fir gin from the nearby Yaletown Distillery). The best part is the 30,000-square-foot park that's perched on the resort's sixth floor and is home to 200 native pines and 15,000 local plants.

The Douglas Vancouver, British Columbia

For the antiques collector

Amanyangyun, China

When the construction of a reservoir threatened a collection of Ming and Qing Dynasty structures in the eastern Chinese province of Jiangxi, native son Ma Dadong sprang into action. Over the course of 16 years, the entrepreneur rescued and reassembled historic villas and replanted more than 10,000 camphor trees about an hour southwest of Shanghai, creating the backbone of Aman's fourth Chinese property, Amanyangyun, which opened in January. Guest villas are decorated with centuries-old calligraphic carvings and reliefs, and the 30,500-square-foot spa employs traditional Chinese medicine in its treatments.

Amanyangyun, China

For the urban pioneer

Hotel 50 Bowery, New York City

The Bowery in Lower Manhattan was synonymous with crime and urban decay for more than a century, but two decades of revitalization have made the neighborhood ripe for stylish visitors—and a boutique hotel to serve them. Joie de Vivre's newest New York City outpost, 50 Bowery, opened last May in a 22-story glass tower designed by Hong Kong–born architect Peter Poon. The property, located just across the street from the ornate entrance to the Manhattan Bridge, fully embraces its Chinatown location in everything from its robes (emblazoned with red dragons) to its color scheme (blue and white, à la Chinese porcelain) to its pan-Asian restaurant, Rice & Gold, from Top Chef contestant Dale Talde. In fact, the designers literally mined the area for influences: The Museum of Chinese in America curated an on-site exhibit of the artifacts that were found while excavating the building plot, which was once home to vaudeville theaters, gaming dens, and a German beer hall.

Hotel 50 Bowery, New York City

For the Instagram influencer

The Drifter, New Orleans

Tulane Avenue, at the southern end of Route 61 (the Blues Highway), is home to some seedy motels, one of which has now been revived as the Big Easy's trendiest hotel. Set around a courtyard pool, the 20-room Drifter occupies a '50s motor lodge built in the Googie style, a mid-century look that borrowed shapes from car culture and the Space Race. Expect interiors decked out in Instagram-ready pinks, mint greens, and teals, with eye-catching design touches such as Oaxacan tiles, retro Formica tables, and a wall-size installation by Carlton Scott Sturgill that's covered in roses made from upcycled Ralph Lauren dress shirts. Happy filtering!

The Drifter, New Orleans

For the eager upcycler

Trunk (Hotel), Tokyo

Tokyo's lodging scene skews toward the glossy and corporate, but when the 15-room Trunk (Hotel) opened last May in the Harajuku/Jingumae district (a part of trendy Shibuya), it brought a refreshing dose of local craftiness. The space is filled with creatively eco-conscious details: Rooms are clad in reclaimed wood, staff aprons are made from salvaged deadstock denim, cushions on the terrace were once boat sails, and even the coat hangers are repurposed factory iron remnants. Speaking to its fast-paced, youth-oriented neighborhood, the Trunk also houses a kushiyaki grilled-meat stand and an elevated take on a konbini (convenience store) that sells grab-and-go snacks and gifts, including locally sourced honey.

Trunk (Hotel), Tokyo

For the contemporary kosher-keeper

Alvear Icon Hotel & Residences, Buenos Aires

Since 1932, the Alvear Palace Hotel has stood as one of the most luxurious grandes dames in the New World. The brand added a second property, the Alvear Art Hotel, in 2013, and now it has a third, with the debut last June of the Alvear Icon Hotel & Residences. Set in a jagged glass tower on the banks of the Río de la Plata in the upscale Puerto Madero neighborhood, the hotel features 159 rooms and suites with arabescato marble wall accents and French and Italian fabrics, as well as South America's first fine-dining glatt kosher restaurant, Glitter, and a kosher dairy bar, Milk & Co.

Alvear Icon Hotel & Residences, Buenos Aires

Reflecting on Veterans Day: a message from our CEO Oscar Munoz

By Oscar Munoz, CEO, United Airlines , November 11, 2019

Right now, around the world, brave members of America's armed forces are on duty, defending our freedom and upholding our values.

When not laser-focused on the mission at hand, they're looking forward to the day when their service to our nation is fulfilled and they can reunite with their families.

They are also imagining how they can use their hard-earned skills to build an exciting, rewarding and important career when they return home.

I want them to look no further than United Airlines.

That's why we are focused on recruiting, developing and championing veterans across our company, demonstrating to our returning women and men in uniform that United is the best possible place for them to put their training, knowledge, discipline and character to the noblest use.

They've developed their knowledge and skills in some of the worst of times. We hope they will use those skills to keep United performing at our best, all of the time.

That's why we are accelerating our efforts to onboard the best and the brightest, and substantially increasing our overall recruitment numbers each year.

We recently launched a new sponsorship program to support onboarding veterans into United and a new care package program to support deployed employees. It's one more reason why United continues to rank high - and rise higher - as a top workplace for veterans. In fact, we jumped 21 spots this year on Indeed.com's list of the top U.S workplaces for veterans. This is a testament to our increased recruiting efforts, as well as our efforts to create a culture where veterans feel valued and supported.

We use the special reach and resources of our global operations to partner with outstanding organizations. This is our way of stepping up and going the extra mile for all those who've stepped forward to answer our nation's call.

We do this year-round, and the month of November is no exception; however, it is exceptional, especially as we mark Veterans Day.

As we pay tribute to all Americans who have served in uniform and carried our flag into battle throughout our history, let's also keep our thoughts with the women and men who are serving around the world, now. They belong to a generation of post-9/11 veterans who've taken part in the longest sustained period of conflict in our history.

Never has so much been asked by so many of so few.... for so long. These heroes represent every color and creed. They are drawn from across the country and many immigrated to our shores.

They then freely choose to serve in the most distant and dangerous regions of the world, to protect democracy in its moments of maximum danger.

Wherever they serve - however they serve - whether they put on a uniform each day, or serve in ways which may never be fully known, these Americans wake up each morning willing to offer the "last full measure of devotion" on our behalf.

Every time they do so, they provide a stunning rebuke to the kinds of voices around the world who doubt freedom and democracy's ability to defend itself.

Unfortunately, we know there are those who seem to not understand – or say they do not - what it is that inspires a free people to step forward, willing to lay down their lives so that their country and fellow citizens might live.

But, we – who are both the wards and stewards of the democracy which has been preserved and handed down to us by veterans throughout our history – do understand.

We know that inciting fear and hatred of others is a source of weakness, not strength. And such divisive rhetoric can never inspire solidarity or sacrifice like love for others and love of country can.

It is this quality of devotion that we most honor in our veterans - those who have served, do serve and will serve.

On behalf of a grateful family of 96,000, thank you for your service.

Humbly,

Oscar

United named a top workplace for veterans

By The Hub team , November 10, 2019

Each year around Veterans Day, Indeed, one of the world's largest job search engines, rates companies based on actual employee reviews to identify which ones offer the best opportunities and benefits for current and former U.S. military members. Our dramatic improvement in the rankings this year reflects a stronger commitment than ever before to actively recruiting, developing and nurturing veteran talent.

"We've spent a lot of time over the past 12 months looking for ways to better connect with our employees who served and attract new employees from the military ranks," said Global Catering Operations and Logistics Managing Director Ryan Melby, a U.S. Army veteran and the president of our United for Veterans business resource group.

"Our group is launching a mentorship program, for instance, where we'll assign existing employee-veterans to work with new hires who come to us from the armed forces. Having a friend and an ally like that, someone who can help you translate the skills you picked up in the military to what we do as a civilian company, is invaluable. That initiative is still in its infancy, but I'm really optimistic about what it can do for United and for our veteran population here."

Impressively, we were the only one of our industry peers to move up on the list, further evidence that we're on a good track as a company.

Mission Accomplished

By Matt Adams , November 06, 2019

The question of where David Ferrari was had haunted retired U.S. Army Sergeant Major Vincent Salceto for the better part of 66 years.

Rarely did a week go by that Salceto didn't think about his old friend. Often, he relived their last moments together in a recurring nightmare. In it, it's once again 1953 and Salceto and Ferrari are patrolling a valley in what is now North Korea. Suddenly, explosions shatter the silence and flares light up the night sky.

Crouching under a barrage of bullets, Salceto, the squad's leader, drags two of his men to safety, then he sees Ferrari lying face down on the ground. He runs out to help him, but he's too late. And that's when he always wakes up.

Italian Americans from opposite coasts – Salceto from Philadelphia, Ferrari from San Francisco – the two became close, almost like brothers, after being assigned to the same unit during the Korean War. When Ferrari died, it hit Salceto hard.

"After that, I never let anyone get close to me like I did with Dave," he says. "I couldn't; I didn't want to go through that again."

When the war ended, Salceto wanted to tell Ferrari's family how brave their son and brother had been in battle. Most of all, he wanted to salute his friend at his gravesite and give him a proper farewell.

For decades, though, Salceto had no luck finding his final resting place or locating any of his relatives. Then, in June of this year, he uncovered a clue that led him to the Italian Cemetary in Colma, California, where Ferrari is buried.

Within days, Salceto, who lives in Franklinville, New Jersey, was packed and sitting aboard United Flight 731 from Philadelphia to San Francisco with his wife, Amy, and daughter, Donna Decker, on his way to Colma. For such a meaningful trip, he even wore his Army dress uniform.

That's how San Francisco-based flight attendant Noreen Baldwin spotted him as he walked down the jet bridge to get on the plane.

"I saw him and said to the other crew members, 'Oh my goodness, look at this guy,'" she says. "I knew there had to be a story."

The two struck up a conversation and Salceto told Baldwin why he was traveling. She got emotional listening to him talk and made a point of fussing over him, making sure he and his family had everything they needed.

About halfway through the flight, Baldwin had an idea. She and her fellow crew members would write messages of encouragement to Salceto and invite his fellow passengers to do the same.

"We did it discreetly," says Baldwin. "I asked the customers if they saw the man in uniform, which most had, and asked them if they wanted to write a few words for him on a cocktail napkin. A lot of people did; families did it together, parents got their kids to write something. After the first few rows, I was so choked up that I could barely talk."

When Baldwin surprised Salceto with dozens of hand-written notes, he, too, was speechless. He laid the stack on his lap and read each one. At the same time, the pilots made an announcement about the veteran over the loud speaker, after which the customers on board burst into applause.

"It seems contrived, and I hate using the word organic, but that's what it was; it just happened," Baldwin says. "Mr. Salceto was so loveable and humble, and what he was doing was so incredible, it felt like the right thing to do. And you could tell he was touched."

On June 27, Salceto finally stood before Ferrari's grave and said that long-awaited goodbye. As a trumpeter played "Taps," he unpinned a medal from his jacket and laid it reverently on the headstone.

"I had gotten a Bronze Star for my actions [the night Ferrari died] with a 'V' for valor, and that was the medal I put on Dave's grave," says Salceto, pausing to fight back tears. "I thought he was more deserving of it than I was."

For the first time in years, Salceto felt at peace. His mission was accomplished.

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