We View New Jersey's Success and Ours Inextricably Linked - United Hub

We view New Jersey's success and ours inextricably linked

By Jill Kaplan, September 17, 2018

As a proud resident of the New Jersey and New York area for the past thirty years, I know firsthand how vitally important Newark Liberty International Airport is to the success of the communities and families throughout the state – the jobs it creates, the economic activity it generates and the businesses and people it connects to markets around the globe.

We are one of the top ten employers in the state, with 14,000 employees as part of the United family and are Newark Airport's largest airline, together with our Star Alliance partners, account for more than two-thirds of both total flights and passengers. It's obvious that keeping Newark competitive requires a competitive United Airlines.

That's why we've invested more in Newark Airport than any other airline, making both our service and the airport better. We've committed $2 billion in unsubsidized airport investments since 2000 and nearly $400 million over the past two years alone.

Not only are we giving back at the airport, but we are also supporting the communities we call home. This July, we announced two new partnership grants totaling $1 million for the cities of Newark and Elizabeth supporting the Community Foodbank of New Jersey and Urban League of Essex County. These grants will greatly expand opportunities in each city, helping hundreds of young people and adults on the path to meaningful carriers and economic mobility. This commitment complements our longstanding support across New Jersey, from schools to local shelters, to vital community anchors such as the Newark Museum, the Liberty Science Center and New Jersey Performing Arts Center.

We view New Jersey's success and United's as inextricably linked, which is why the negative tone that's been adopted recently has been extremely disappointing. I am determined to get us back on the right track.

Case in point: the discussion regarding our recent decision to transition some of our operations from ABM Aviation to United Ground Express (UGE) has been unfair. Let me clarify a few things.

The current contract held by ABM was up for renewal and we began a competitive bidding process in order to improve our customers' experience at Newark Airport. After our review, we determined that UGE was the right vendor to achieve this for United's passengers and in turn, our overall operation at Newark airport.

To date, we've hosted seven job fairs and received hundreds of applications, many from current talented ABM employees and, we expect our employment figures to remain where they were before the transition to UGE. These newly created jobs will be represented by IAM, one of our union partners.

As a company we believe it's appropriate for the state to determine the minimum wage and as a good corporate citizen we continue to observe and comply with all applicable federal, state and local laws and regulations. We remain committed to treating all of our employees fairly, providing them with competitive compensation and benefit packages which feature a progression wage scale, paid time off (PTO), double-time holiday pay and company subsidized health care plan for full-time employees. Under UGE, employees also receive United flight benefits, which is a notable and unique addition to our employees' overall compensation.

United is important to the region. Without United's continuing investment in the airport, not only would jobs be lost, but also it would be a major blow to the state's economy and to the New Jersey taxpayer. We pay local taxes; the Corporate Business Tax (which was increased earlier this session); and the jet fuel tax and in addition, we pay more than $400 million a year in rates, charges and fees to the Port Authority to fund operations and infrastructure development at Newark airport. All told, United pays our fair share and creates nearly $16 billion in economic output in New Jersey and we're very proud to be doing our part to drive the New Jersey economy.

The stakes are too high for this issue to be turned into a political football and subject to overheated, misleading rhetoric.

We care deeply about our employees, our customers and our state and take our responsibilities as a good corporate citizen very seriously. We're determined to remain competitive so we can continue offering the service and standards our customers and this community deserve. United is proud to call Newark home, I hope you'll support our efforts to continue investing and growing in the great state of New Jersey.

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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