United Announces New Routes to Exciting Destinations - United Hub
New routes

We announce new and expanded routes to exciting destinations

By The Hub team, August 22, 2019

Today, we unveiled an expanded international schedule from our hubs in Chicago, Denver, New York/Newark and San Francisco. New destinations include service to Curaçao, Nice, France, and Palermo, Italy.

Villefranche-Sur-Mer on the French Riviera 


Exciting new destinations

Just in time to escape the winter weather, we are adding Curaçao to our Caribbean route network, now with access to all of the ABC islands including Aruba and Bonaire. Curaçao is our 21st island destination in the Caribbean and will operate from New York/Newark on Saturdays beginning Dec. 7, 2019 for the winter season. This route will be flown on a Boeing 737-700 aircraft (subject to government approval). Beginning May 2, 2020, we will offer customers daily nonstop service between New York/Newark and Nice, France— the gateway to the French Riviera — on a reconfigured premium Boeing 767-300ER aircraft featuring 46 United Polaris Business® class seats. In addition, beginning May 20, we will be the only airline offering seasonal nonstop daily service between the U.S. and Palermo, Italy the capital city of Sicily and United's fifth Italian destination, the most of any U.S. airline (service to Nice and Palermo is subject to government approval).

More travel options to Europe

We plan to resume seasonal summer service to all of our European destinations, with expanded seasons from Newark to Athens, Naples and Porto and Washington, D.C. to Barcelona. We also will be providing more travel options to Europe with additional flights to Amsterdam, London, Frankfurt and Zurich.

Canal in Amsterdam, Netherlands  Canal in Amsterdam, Netherlands

Amsterdam

Small enough to explore on foot, but large enough to lose yourself, Amsterdam is one of Europe's most attractive and intoxicating cities. From the airport, a 15-minute train ride takes you to Amsterdam Central Station. Once you're in the city center, it's an easy walk to many hotels and all of the city's main attractions. Beginning next year in March, we will add a second daily seasonal flight to Amsterdam from New York/Newark on a Boeing 767-300ER aircraft featuring 30 United Polaris Business class seats. We currently offer nonstop service to Amsterdam from Chicago, Houston, New York/Newark, Washington Dulles and San Francisco.

View of Westminster Parliament, Big Ben and London Eye with Thames and tourist ship in foreground in London View of Westminster Parliament, Big Ben and London Eye with Thames and tourist ship in foreground in London

London

Every city has its intriguing juxtapositions — the trendy cocktail bar overlooking the crumbling palace, the high-end fashion boutique next to the hardware store — and every city works to find a suitable blend of these things. London, however, is a little bit different. There has always been a mix-and-match quality to this place, which is not so much a city as a patchwork of villages. While Londoners do value their traditions and institutions, they are also restless, preoccupied with novelty and change. As a result, the city is constantly sticking new bits onto the old providing visitors with so much to explore. Starting this fall, we'll be expanding to year-round service from Denver to London on a Boeing 787-8 Dreamliner aircraft.

View of the historic city center with famous Fraumunster Church, on the Limmat river in Zurich. View of the historic city center with famous Fraumunster Church, on the Limmat river in Zurich, Switzerland.

Zurich

On the surface, Zurich is known for banking and finance — but those who dig a little deeper discover just how enchanting the city really is. Zurich is a perfectly walkable city, and the beautiful waterfront is also a great location for picnicking and sailing. Shopping for Swiss goods and souvenirs is delightful down the way in Bahnhofstrasse, a thoroughfare that connects Lake Zurich with the city's main railway station. Home to an array of boutiques and department stores, this area presents countless opportunities to soak up the surrounding views. No trip to Switzerland would be complete without sampling the country's sweetest delicacy— chocolate. On March 28, 2020, we will begin daily nonstop year-round service between our hub at Chicago's O'Hare International Airport and Zurich, marking our seventh year-round European destination from Chicago. Offering the most flights of any U.S. airline to Switzerland, we will operate service between Chicago and Zurich on a premium Boeing 767-300ER aircraft with 46 United Polaris Business class seats.

Old Town skyline in Frankfurt, Germany Old Town skyline in Frankfurt, Germany

Frankfurt

Germany has soared onto the traveler's radar in recent years with its incredible mix of dramatic landscapes, vibrant cities and historic landmarks. Frankfurt, a central city in Germany on the river Main is known as a high-powered conglomerate of steel and concrete skyscrapers and the city is also the financial capital, but at its heart lies the Germany of your imagination. Head for Altstadt — Frankfurt's old town — and you'll find yourself in the Römerberg, the city's most picturesque square. Home to Römer, the city hall since the 15th century, it was here that President John F. Kennedy addressed the crowd during his historic visit in 1963. With their stepped gable facades, the buildings here transport you back in time to what feels like a film set. It's a lifetime away from the hustle and bustle of the modern city that surrounds it. Beginning March 28, 2020 we'll be adding a second daily flight between New York/Newark and Frankfurt.

Humayun's Tomb in Delhi, India, UNESCO World Heritage Site Humayun's Tomb in Delhi, India, a UNESCO World Heritage Site

Fly year-round to Delhi

A land of extraordinary beauty, history and diversity, India should be on every traveler's bucket list. With more than a million square miles to cover, one visit just wouldn't be enough. The temptation for many international travelers is to land in Delhi and head straight to Agra to see the majestic Taj Mahal or to visit the many ancient fortresses in Jaipur. To overlook India's capital is a crime — the city is a historic heavyweight and symbol of the old and the new. From a tourist's perspective, the city can be split between New and Old Delhi. The latter is a frenetic maze full of backstreet bazaars and home to the mighty Red Fort and the Jama Masjid, India's most imposing mosque. Founded in 1648, Old Delhi was built as a walled city within Delhi that was home to elegant mansions where nobles and members of the royal court lived. To the south, the British-built New Delhi is a district of wide, tree-lined boulevards, museums and the impressive Rajpath, a ceremonial boulevard whose name translates as 'King's Way.' Now, New Delhi serves as the capital of India with all three seats of India's government residing there.

Originally announced as seasonal service between San Francisco and New Delhi, we are expanding the route to year-round service. This new route starts on December 5, 2019 on a Boeing 787-9 Dreamliner aircraft.

For more details on these new and expanded routes visit the United Newsroom, and to book your travel to one of these exciting destinations by visiting united.com or use the United mobile app.

Jessica Kimbrough named Chief Diversity, Equity and Inclusion Officer

By The Hub team, July 10, 2020

Jessica Kimbrough, currently Labor Relations and Legal Strategy Managing Director, will take on the new role of Chief Diversity, Equity and Inclusion Officer Managing Director.

Jessica assumes this new and expanded position to focus on global inclusion and equity as part of our enhanced commitment to ensure best practices across the business to strengthen our culture.

In this role, Jessica will be responsible for helping United redefine our efforts on diversity, equity and inclusion – ensuring that our programs and approach are strategic, integrated and outcome-oriented, while we continue to build a culture that reflects our core values. She will report to Human Resources and Labor Relations EVP Kate Gebo.

"Jessica's appointment to this role is another critical step our executive team is taking to ensure diversity, equity and inclusion remains a top priority at United," said CEO Scott Kirby. "Given her drive, experience and commitment to champion collaboration and allyship among our employee business resource groups, she is uniquely qualified to take on this position and I look forward to working closely with her."

As Labor Relations and Legal Strategy Managing Director, Jessica worked closely with senior management to create and maintain positive labor relations among our unionized workforce, providing counsel on labor litigation, negotiations, contract administration, organizing issues and managing attorneys who represent United in labor relations. Previously, she served as Labor and Employment Counsel in our legal department.

Jessica has a passion for creating a pipeline of diverse lawyers and leaders, and was honored as one of Chicago Defender's "Women of Excellence" for excellence in her career and civic engagement in 2017. She currently serves as President of uIMPACT, our women's employee business resource group.

Jessica's new role is effective immediately.

United Cargo and logistics partners keep critical medical shipments moving

By The Hub team, July 02, 2020

By working together and strengthening partnerships during these unprecedented times, our global community has overcome challenges and created solutions to keep the global supply chain moving. As COVID-19 continues to disrupt the shipping landscape, United and our industry partners have increasingly demonstrated our commitment to the mission of delivering critical medical supplies across the world.

United Cargo has partnered with DSV Air and Sea, a leading global logistics company, to transport important pharmaceutical materials to places all over the world. One of the items most critical during the current crisis is blood plasma.

Plasma is a fragile product that requires very careful handling. Frozen blood plasma must be kept at a very low, stable temperature of negative 20 degrees Celsius or less – no easy task considering it must be transported between trucks, warehouses and airplanes, all while moving through the climates of different countries. Fortunately, along with our well-developed operational procedures and oversight, temperature-controlled shipping containers from partners like va-Q-tec can help protect these sensitive blood plasma shipments from temperature changes.

A single TWINx shipping container from va-Q-tec can accommodate over 1,750 pounds of temperature-sensitive cargo. Every week, DSV delivers 20 TWINx containers, each one filled to capacity with human blood plasma, for loading onto a Boeing 787-9 for transport. The joint effort to move thousands of pounds of blood plasma demonstrates that despite the distance, challenges in moving temperature-sensitive cargo and COVID-19 obstacles, we continue to find creative solutions with the help of our strong partnerships.

United Cargo is proud to keep the commercial air bridges open between the U.S. and the rest of the world. Since March 19, we have operated over 3,200 cargo-only flights between six U.S. hubs and over 20 cities in Asia, Australia, Europe, South America, India, the Caribbean and the Middle East.

Celebrating Juneteenth

By United Airlines, June 18, 2020

A message from UNITE, United Airlines Multicultural Business Resource Group

Fellow United team members –

Hello from the UNITE leadership team. While we communicate frequently with our 3,500 UNITE members, our platform doesn't typically extend to the entire United family, and we are grateful for the opportunity to share some of our thoughts with all of you.

Tomorrow is June 19. On this day in 1865, shortened long ago to "Juneteenth," Union soldiers arrived in Galveston, Texas, to announce that the Civil War had ended and all enslaved individuals were free. For many in the African-American community, particularly in the South, it is recognized as the official date slavery ended in the United States.

Still, despite the end of slavery, the Constitutional promise that "All men are created equal" would overlook the nation's Black citizens for decades to come. It wasn't until nearly a century later that the Civil Rights Act (1964) ended legal segregation and the Voting Rights Act (1965) protected voting rights for Black Americans. But while the nation has made progress, the killings of Ahmaud Arbery, Breonna Taylor and George Floyd have made it undeniably clear that we still have a lot of work to do to achieve racial parity and inclusion.

Two weeks ago, Scott and Brett hosted a virtual town hall and set an important example by taking a minute, as Brett said, "to lower my guard, take off my armor, and just talk to you. And talk to you straight from the heart."

Difficult conversations about race and equity are easy to avoid. But everyone needs to have these conversations – speaking honestly, listening patiently and understanding that others' experiences may be different from your own while still a valid reflection of some part of the American experience.

To support you as you consider these conversations, we wanted to share some resources from one of United's partners, The National Museum of African American History and Culture. The museum will host an all-day Virtual Juneteenth Celebration to recognize Juneteenth through presentations, stories, photographs and recipes. The museum also has a portal that United employees can access called Talking About Race, which provides tools and guidance for everyone to navigate conversations about race.

Our mission at UNITE is to foster an inclusive working environment for all of our employees. While we are hopeful and even encouraged by the widespread and diverse show of support for African Americans around the country – and at United - we encourage everyone to spend some time on Juneteenth reflecting on racial disparities that remain in our society and dedicating ourselves to the work that still must be done to fight systemic racism. By honoring how far we've come and honestly acknowledging how far we still must go, we believe United – and the incredible people who are the heart and soul of this airline - can play an important role in building a more fair and just world.

Thank you,

UNITE (United Airlines Multicultural Business Resource Group)

Leadership Team

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