United Announces New Routes to Exciting Destinations - United Hub
New routes

We announce new and expanded routes to exciting destinations

By The Hub team, August 22, 2019

Today, we unveiled an expanded international schedule from our hubs in Chicago, Denver, New York/Newark and San Francisco. New destinations include service to Curaçao, Nice, France, and Palermo, Italy.

Villefranche-Sur-Mer on the French Riviera 


Exciting new destinations

Just in time to escape the winter weather, we are adding Curaçao to our Caribbean route network, now with access to all of the ABC islands including Aruba and Bonaire. Curaçao is our 21st island destination in the Caribbean and will operate from New York/Newark on Saturdays beginning Dec. 7, 2019 for the winter season. This route will be flown on a Boeing 737-700 aircraft (subject to government approval). Beginning May 2, 2020, we will offer customers daily nonstop service between New York/Newark and Nice, France— the gateway to the French Riviera — on a reconfigured premium Boeing 767-300ER aircraft featuring 46 United Polaris Business® class seats. In addition, beginning May 20, we will be the only airline offering seasonal nonstop daily service between the U.S. and Palermo, Italy the capital city of Sicily and United's fifth Italian destination, the most of any U.S. airline (service to Nice and Palermo is subject to government approval).

More travel options to Europe

We plan to resume seasonal summer service to all of our European destinations, with expanded seasons from Newark to Athens, Naples and Porto and Washington, D.C. to Barcelona. We also will be providing more travel options to Europe with additional flights to Amsterdam, London, Frankfurt and Zurich.

Canal in Amsterdam, Netherlands  Canal in Amsterdam, Netherlands

Amsterdam

Small enough to explore on foot, but large enough to lose yourself, Amsterdam is one of Europe's most attractive and intoxicating cities. From the airport, a 15-minute train ride takes you to Amsterdam Central Station. Once you're in the city center, it's an easy walk to many hotels and all of the city's main attractions. Beginning next year in March, we will add a second daily seasonal flight to Amsterdam from New York/Newark on a Boeing 767-300ER aircraft featuring 30 United Polaris Business class seats. We currently offer nonstop service to Amsterdam from Chicago, Houston, New York/Newark, Washington Dulles and San Francisco.

View of Westminster Parliament, Big Ben and London Eye with Thames and tourist ship in foreground in London View of Westminster Parliament, Big Ben and London Eye with Thames and tourist ship in foreground in London

London

Every city has its intriguing juxtapositions — the trendy cocktail bar overlooking the crumbling palace, the high-end fashion boutique next to the hardware store — and every city works to find a suitable blend of these things. London, however, is a little bit different. There has always been a mix-and-match quality to this place, which is not so much a city as a patchwork of villages. While Londoners do value their traditions and institutions, they are also restless, preoccupied with novelty and change. As a result, the city is constantly sticking new bits onto the old providing visitors with so much to explore. Starting this fall, we'll be expanding to year-round service from Denver to London on a Boeing 787-8 Dreamliner aircraft.

View of the historic city center with famous Fraumunster Church, on the Limmat river in Zurich. View of the historic city center with famous Fraumunster Church, on the Limmat river in Zurich, Switzerland.

Zurich

On the surface, Zurich is known for banking and finance — but those who dig a little deeper discover just how enchanting the city really is. Zurich is a perfectly walkable city, and the beautiful waterfront is also a great location for picnicking and sailing. Shopping for Swiss goods and souvenirs is delightful down the way in Bahnhofstrasse, a thoroughfare that connects Lake Zurich with the city's main railway station. Home to an array of boutiques and department stores, this area presents countless opportunities to soak up the surrounding views. No trip to Switzerland would be complete without sampling the country's sweetest delicacy— chocolate. On March 28, 2020, we will begin daily nonstop year-round service between our hub at Chicago's O'Hare International Airport and Zurich, marking our seventh year-round European destination from Chicago. Offering the most flights of any U.S. airline to Switzerland, we will operate service between Chicago and Zurich on a premium Boeing 767-300ER aircraft with 46 United Polaris Business class seats.

Old Town skyline in Frankfurt, Germany Old Town skyline in Frankfurt, Germany

Frankfurt

Germany has soared onto the traveler's radar in recent years with its incredible mix of dramatic landscapes, vibrant cities and historic landmarks. Frankfurt, a central city in Germany on the river Main is known as a high-powered conglomerate of steel and concrete skyscrapers and the city is also the financial capital, but at its heart lies the Germany of your imagination. Head for Altstadt — Frankfurt's old town — and you'll find yourself in the Römerberg, the city's most picturesque square. Home to Römer, the city hall since the 15th century, it was here that President John F. Kennedy addressed the crowd during his historic visit in 1963. With their stepped gable facades, the buildings here transport you back in time to what feels like a film set. It's a lifetime away from the hustle and bustle of the modern city that surrounds it. Beginning March 28, 2020 we'll be adding a second daily flight between New York/Newark and Frankfurt.

Humayun's Tomb in Delhi, India, UNESCO World Heritage Site Humayun's Tomb in Delhi, India, a UNESCO World Heritage Site

Fly year-round to Delhi

A land of extraordinary beauty, history and diversity, India should be on every traveler's bucket list. With more than a million square miles to cover, one visit just wouldn't be enough. The temptation for many international travelers is to land in Delhi and head straight to Agra to see the majestic Taj Mahal or to visit the many ancient fortresses in Jaipur. To overlook India's capital is a crime — the city is a historic heavyweight and symbol of the old and the new. From a tourist's perspective, the city can be split between New and Old Delhi. The latter is a frenetic maze full of backstreet bazaars and home to the mighty Red Fort and the Jama Masjid, India's most imposing mosque. Founded in 1648, Old Delhi was built as a walled city within Delhi that was home to elegant mansions where nobles and members of the royal court lived. To the south, the British-built New Delhi is a district of wide, tree-lined boulevards, museums and the impressive Rajpath, a ceremonial boulevard whose name translates as 'King's Way.' Now, New Delhi serves as the capital of India with all three seats of India's government residing there.

Originally announced as seasonal service between San Francisco and New Delhi, we are expanding the route to year-round service. This new route starts on December 5, 2019 on a Boeing 787-9 Dreamliner aircraft.

For more details on these new and expanded routes visit the United Newsroom, and to book your travel to one of these exciting destinations by visiting united.com or use the United mobile app.

Making our app more accessible for people with disabilities

By The Hub team, October 28, 2020

We're proud to launch a redesigned version of our United app to make it easier for customers with visual disabilities to manage all aspects of day-of travel, including check-in, viewing reservation details and flight status, bag tracking and more.

This latest version of our app is now available to both Android and iOS users, and it offers increased color contrast and more space between graphics. Furthermore, we have reorganized how information is displayed and announced to better integrate with screen reader technologies like VoiceOver and TalkBack, which are built into most handheld devices. By restructuring the way the information is organized on the app, screen readers are better able to convert text to audio in the proper, logical sequence, allowing customers to better understand and navigate the app.

United Zoom backgrounds for AvGeeks

By The Hub team, October 27, 2020

Calling all AvGeeks and travelers! Take your next video call from a United Polaris® seat, the cockpit or cruising altitude with United-themed backgrounds for use on Zoom and Microsoft Teams.

Newly added to our collection is a background encouraging our employees and customers to vote. Our mission is to connect people and unite the world — and one of the most important ways to do that is to engage in the democratic process. No matter which party you support, we know our democracy will be stronger if you make your voice heard and vote.

So for your next meeting or catch up with friends and family, download the app to either your computer or mobile device to get started.

Looking back at a landmark year with Special Olympics

By Ryan Wilks, October 19, 2020

Earlier this summer, we shone a light on our flagship partnership with Special Olympics and our commitment to the Inclusion Revolution. In that same story, we introduced you to our four Special Olympics Service Ambassadors, Daniel, Kyle, Lauren and Zinyra (Z), who, this month, celebrate one year working at Chicago O'Hare International Airport as part of the United family.

This groundbreaking, inclusive employment program took off as a part of our ongoing partnership with Special Olympics, a community relationship that employees across the company hold close to heart. The original 'UA4' (as they call themselves) have become an integral part of the United team serving customers at O'Hare Airport. Even from behind their masks, their wide smiles and effervescent spirit exude and bring life to the service culture of excellence we strive towards every day.

"The UA4 are more than just customer service ambassadors. They are shining examples of how inclusion, accessibility and equity can have monumental impacts on the culture and service of a business and community," said Customer Service Managing Director Jonna McGrath. "They have forever changed who we are as a company. While they often talk about how United and this opportunity has changed their lives, they have changed ours in more ways than we can count."

In the two years of partnership with Special Olympics, United employees have volunteered over 10,500 hours of service at events around the world and donated over $1.2 million worth of travel to the organization.

"This inclusive employment program is what community partnerships, like ours with Special Olympics, are all about: collaborating to identify areas where the needs of the community intersect with the cultural and business opportunity, then creating the infrastructure and programming to bring the two together," said Global Community Engagement Managing Director Suzi Cabo. "Through this program, our goal is to show other companies that when you put a committed effort and focus towards inclusion and breaking down barriers, you transform lives. I challenge other business around the world to follow our lead in joining the Inclusion Revolution."

Check out the video below to hear from our Special Olympics Service Ambassadors firsthand.

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