Our Ongoing Commitment to New York/New Jersey - United Hub

Our ongoing commitment to New York/New Jersey

By Matt Adams

For the last 90 years, we have proudly served the New York/Newark region with the most flights to the most destinations around the world. We have always had a strong presence in the area, and over the years we've demonstrated our commitment to this region through the transformation and development of our hub, Newark's Liberty International Airport, into a global gateway.

Expanding our network

Street view of Naples harbor

Over the past year, we've grown our route network by leaps and bounds, including new year-round service to Rome and Buenos Aires as well as new seasonal service to Naples, Italy and Prague, Czech Republic. Today, we operate over 400 daily flights out of Newark, including more than 30 daily flights to the Caribbean, Mexico and Central and South America, and daily nonstop flights to four cities in Asia. But our New York story isn't only about strengthening our network — it's about connecting with our nearly 15 million customers and over 14,000 employees in the region.

Enhancing our hub

EWR Polaris Lounge

With more than $2 billion invested over the past few years, we partnered with concession management company OTG to turn Newark's Terminal C into a destination unto itself. Home to dozens of specialty dining options, you'll find some of the area's finest cuisine just steps away from your gate. We're also working with our partners to transform New York's LaGuardia Airport Terminal B into a cutting-edge facility with new dining concepts, unique retail shopping options and more. Recently, Terminal B's new parking lot opened with a new indoor pickup area to make ride-sharing and coordinating car service more convenient.

And while New York might be the city that never sleeps, we've taken the opposite approach for our business travelers thanks to our newly opened United Polaris® lounge at Newark Airport. Offering local touches in the design elements of the space and the food we serve, we want you to experience the best of the best. Whether you want to relax, catch up on work, freshen up or enjoy a meal pre-flight, the lounge offers it all; from rainfall shower suites to rest pods with daybeds. Last year, we also announced an enhanced premium transcontinental service that includes deluxe amenities, flat-bed seats and a culinary experience inspired by United Polaris onboard dining. Customers seated in United Economy Plus® will also enjoy a coastal-city-inspired menu from one the four cities served — Boston, San Francisco, Los Angeles and New York.

Grab-and-go food options at the Global Bazar

Investing in the New York/New Jersey area

We have been working closely with local institutions and building meaningful partnerships to ensure they can serve their critical missions. As part of this effort and a larger initiative, we announced a $2 million grant to be split between the Community FoodBank of New Jersey, Urban League of Essex County and Year Up New York. We are partnering with these organizations to help support their local communities' dedication to vital workforce development initiatives.

New Yorkers are well-connected to the rest of the world and don't settle for second-best and neither do we; that's why we're on a mission to be the best airline in the region and your top choice when you fly. We fly places New Yorkers want to go, whether that means connecting them with clients and business partners across the globe, or uniting family and friends all over the world. Closer to more of Manhattan than JFK International Airport, we are well-positioned at Newark and at New York LaGuardia Airport to make that happen. Or as we like to say, "More flights from Newark, less traffic from New York."

United cargo-only flights transport critical goods

By The Hub team

When the pandemic began, United Cargo knew it would be critical to utilize its fleet, network and industry-leading pharmaceutical handling processes to transport a COVID-19 vaccine when the time came.

Connecting vaccines to the world: United responds to mass distribution effort

December 22, 2020

On November 27, United Airlines became the first commercial airline to safely deliver the first batch of Pfizer and BioNTech's COVID-19 vaccine into the U.S. thanks to a coordinated effort between United's cargo, safety, technical operations, flight operations, regulatory and legal teams.

Now as the entire shipping and logistics industry bands together to widely distribute vaccines, United is leveraging all of its flights, including cargo-only and those carrying passengers, to transport millions of vaccines to destinations throughout our network, including Honolulu, Guam and Saipan – the first of any carrier to do so.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Airline and its customers use crowdsourcing platform - Miles on a Mission - to donate more than 11 million miles for charities like the Thurgood Marshall College Fund, College to Congress and Compass to Care
By United Newsroom, December 01, 2020

CHICAGO, Dec. 1, 2020 /PRNewswire/ -- United is inviting MileagePlus members to give back on Giving Tuesday and throughout the holiday season by donating miles to nearly 40 non-profits through United Airlines' crowdsourcing platform, Miles on a Mission. Non-profits like Thurgood Marshall College Fund, College to Congress and Compass to Care are attempting to raise a total of more than 11 million miles to be used for travel for life-saving health care, continued education, humanitarian aid and more. United will match the first 125,000 miles raised for each of these organizations to help ensure they meet their goals.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Why we fly

By The Hub team, November 27, 2020

In October 2019, we launched a first-of-its-kind airline miles donation platform, Miles on a Mission. In the inaugural year, MileagePlus members donated over 70 million miles, with United matching over 20 million miles, to 51 organizations. These miles have allowed for these organizations to do important, life-changing, life-saving work in the communities we serve around the globe.

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