Our Ongoing Commitment to New York/New Jersey - United Hub

Our ongoing commitment to New York/New Jersey

By Matt Adams

For the last 90 years, we have proudly served the New York/Newark region with the most flights to the most destinations around the world. We have always had a strong presence in the area, and over the years we've demonstrated our commitment to this region through the transformation and development of our hub, Newark's Liberty International Airport, into a global gateway.

Expanding our network

Street view of Naples harbor

Over the past year, we've grown our route network by leaps and bounds, including new year-round service to Rome and Buenos Aires as well as new seasonal service to Naples, Italy and Prague, Czech Republic. Today, we operate over 400 daily flights out of Newark, including more than 30 daily flights to the Caribbean, Mexico and Central and South America, and daily nonstop flights to four cities in Asia. But our New York story isn't only about strengthening our network — it's about connecting with our nearly 15 million customers and over 14,000 employees in the region.

Enhancing our hub

EWR Polaris Lounge

With more than $2 billion invested over the past few years, we partnered with concession management company OTG to turn Newark's Terminal C into a destination unto itself. Home to dozens of specialty dining options, you'll find some of the area's finest cuisine just steps away from your gate. We're also working with our partners to transform New York's LaGuardia Airport Terminal B into a cutting-edge facility with new dining concepts, unique retail shopping options and more. Recently, Terminal B's new parking lot opened with a new indoor pickup area to make ride-sharing and coordinating car service more convenient.

And while New York might be the city that never sleeps, we've taken the opposite approach for our business travelers thanks to our newly opened United Polaris® lounge at Newark Airport. Offering local touches in the design elements of the space and the food we serve, we want you to experience the best of the best. Whether you want to relax, catch up on work, freshen up or enjoy a meal pre-flight, the lounge offers it all; from rainfall shower suites to rest pods with daybeds. Last year, we also announced an enhanced premium transcontinental service that includes deluxe amenities, flat-bed seats and a culinary experience inspired by United Polaris onboard dining. Customers seated in United Economy Plus® will also enjoy a coastal-city-inspired menu from one the four cities served — Boston, San Francisco, Los Angeles and New York.

Grab-and-go food options at the Global Bazar

Investing in the New York/New Jersey area

We have been working closely with local institutions and building meaningful partnerships to ensure they can serve their critical missions. As part of this effort and a larger initiative, we announced a $2 million grant to be split between the Community FoodBank of New Jersey, Urban League of Essex County and Year Up New York. We are partnering with these organizations to help support their local communities' dedication to vital workforce development initiatives.

New Yorkers are well-connected to the rest of the world and don't settle for second-best and neither do we; that's why we're on a mission to be the best airline in the region and your top choice when you fly. We fly places New Yorkers want to go, whether that means connecting them with clients and business partners across the globe, or uniting family and friends all over the world. Closer to more of Manhattan than JFK International Airport, we are well-positioned at Newark and at New York LaGuardia Airport to make that happen. Or as we like to say, "More flights from Newark, less traffic from New York."

United Airlines Plans to Begin Flights Between Washington, D.C. and Lagos, Nigeria in November

United to operate the first ever nonstop flight between Washington, D.C. and Lagos and offer more flights between D.C. and Africa than any other carrier
By United Newsroom, September 17, 2021

CHICAGO, Sept. 17, 2021 /PRNewswire/ -- United Airlines announced today that new service between Washington, D.C. and Lagos, Nigeria will begin November 29 (subject to government approval). The airline will operate three weekly flights connecting the U.S. capital to Nigeria's largest city, which is also the top Western African destination for U.S-based travelers. Tickets will be available for sale on united.com and the United app this weekend.

"This new flight to Lagos has been highly anticipated by our customers and offers the first ever nonstop service between Washington, D.C. and Nigeria, as well as convenient, one-stop connections to over 80 destinations throughout the Americas including Houston and Chicago," said Patrick Quayle, United's vice president of international network and alliances. "On behalf of all of United we'd like to offer our sincere thanks to the Nigerian Civil Aviation Authority and U.S. Department of Transportation for supporting our plans to provide this service."

"We are honored to work with our partners at United Airlines to welcome their second nonstop connection from Dulles International to the African continent," said Carl Schultz, acting vice president of airline business development at the Metropolitan Washington Airports Authority. "Lagos joins nearly 50 other nonstop international destinations currently served by the National Capital Region's gateway to the world."

United will operate this route with a Boeing 787 Dreamliner featuring 28 United Polaris® business class lie-flat seats, 21 United Premium Plus® premium economy seats, 36 Economy Plus® seats and 158 standard economy seats. This flight is the only service between the U.S. and Nigeria to offer premium economy product. Flights will depart Washington, D.C. on Monday, Thursday and Saturday and return from Lagos on Tuesday, Friday and Sunday.

This new flight builds on United's expansion into Africa and solidifies United's leadership position to Africa from the D.C. metro area, with more flights to the continent than any other airline. Just this year, United launched new service between New York/Newark and Johannesburg, South Africa and between Washington, D.C. and Accra, Ghana. And this December and January, United will increase its service to Accra from three weekly flights to daily* as customers travel home for the winter holidays. United is also returning its popular service between New York/Newark and Cape Town, South Africa on December 1.

United's new flights comply with each country's COVID-19 protocols and customers should check destination requirements before traveling.

Making International Travel Easier

United is the only U.S. airline to offer its own one-stop-shop where customers can conveniently get "travel-ready" by finding a location to schedule a COVID-19 test as well as upload and store their test results and vaccination records directly through the airline's website and award-winning mobile app with the Travel-Ready Center. The airline's easy-to-use travel tool available on United's mobile app enables customers to reduce stress and save valuable time at the airport right from the palm of their hand. United also announced a collaboration with Abbott and became the first U.S. carrier to set up an easy way for international travelers to bring a CDC-approved test with them, self-administer while abroad, and return home.

United Next

United is more focused than ever on its commitment to customers and employees. In addition to today's announcement, United has recently:

  • Launched an ambitious plan to transform the United customer experience by adding and upgrading hundreds of aircraft as well as investing in features like larger overhead bins, seatback entertainment in every seat and the industry's fastest available Wi-Fi.
  • Announced a goal to create 25,000 unionized jobs by 2026 that includes careers as pilots, flight attendants, agents, technicians, and dispatchers.
  • Announced that United will train at least 5,000 pilots by 2030 through the United Aviate Academy, with the plan of at least half being women and people of color.
  • Required all U.S. employees to receive a COVID-19 vaccination.
  • Became the first airline to offer customers the ability to check their destination's travel requirements, schedule COVID-19 tests and more on its mobile app and website. 
  • Invested in emerging technologies that are designed to decarbonize air travel, like an agreement to work with urban air mobility company Archer, an investment in aircraft startup Heart Aerospace and a purchase agreement with Boom Supersonic.
  • Committed to going 100% green by 2050 by reducing 100% of our greenhouse gas emissions without relying on traditional carbon offsets, including a recent agreement to  purchase one and a half times the amount of all of the rest of the world's airlines' publicly announced Sustainable Aviation Fuel commitments combined.
  • Eliminated change fees for all economy and premium cabin tickets for travel within the U.S.

About United

United's shared purpose is "Connecting People. Uniting the World." In 2019, United and United Express® carriers operated more than 1.7 million flights carrying more than 162 million customers. United has the most comprehensive route network among North American carriers, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C.  For more about how to join the United team, please visit united.com/careers and more information about the company is at united.com. United Airlines Holdings, Inc. is traded on the Nasdaq under the symbol "UAL".

*daily flights to Accra this winter are subject to government approval

 

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United, Honeywell Invest in New Clean Tech Venture from Alder Fuels, Powering Biggest Sustainable Fuel Agreement in Aviation History

United agrees to purchase 1.5 billion gallons of sustainable aviation fuel (SAF) over 20 years - which is one and a half times the size of the rest of the world's airlines' publicly announced SAF commitments combined
By United Newsroom, September 09, 2021

CHICAGO and DES PLAINES, Ill., Sept. 9, 2021 /PRNewswire/ -- United and Honeywell today announced a joint multimillion-dollar investment in Alder Fuels – a cleantech company that is pioneering first-of-its-kind technologies for producing sustainable aviation fuel (SAF) at scale by converting abundant biomass, such as forest and crop waste, into sustainable low-carbon, drop-in replacement crude oil that can be used to produce aviation fuel. When used together across the fuel lifecycle, the Alder technologies, coupled with Honeywell's Ecofining™ process, could have the ability to produce a carbon-negative fuel at spec with today's jet fuel. The goal of the technologies is to produce fuel that is a 100% drop-in replacement for petroleum jet fuel.

United Airlines to Present at the 14th Annual Cowen Global Transportation & Sustainable Mobility Conference

By United Newsroom, September 01, 2021

CHICAGO, Sept. 1, 2021 /PRNewswire/ -- United (NASDAQ:UAL) will present at the 14th Annual Cowen Global Transportation & Sustainable Mobility Conference on Thursday, September 9. The presentation will begin at 10:30 a.m. CT / 11:30 a.m. ET.

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