Chicago O'Hare is Modernizing and Expanding - United Hub

Chicago O'Hare is modernizing and expanding

By The Hub team, March 01, 2018

After over a year of negotiations, we, along with other airlines, have reached an agreement with the City of Chicago to dramatically expand O'Hare International Airport (ORD). This expansion will help bring O'Hare into the 21st century with the latest amenities, which will provide a better experience for our customers and employees.

"As Chicago's hometown airline, we are looking forward to continuing our investment in O'Hare and building our largest hub into the world-class airport this world-class city deserves," said CEO Oscar Munoz. "The improvements in our new agreement will help ensure we provide a superior travel experience for the more than 36 million United customers who fly through O'Hare each year."

The $6 billion capital project will generate more terminal space and growth opportunities for our airline and others. The project will be funded through terminal rental fees charged to us and other airlines using O'Hare, as well as rents from concessionaires.

graphic view of the new additions to O'Hare International Airport

The improvements will add 25 percent more gates, and, as part of the agreement, we will be able to compete to expand our number of gates. Construction will begin next year, and is scheduled to end by 2026. The total space at O'Hare's terminals will go from 5.5 million square feet to 8.9 million square feet.

Additionally, the new plan will add two satellite concourses that will be built to the south and southwest of Terminal 1, and connected to the main terminals via tunnels with moving walkways. Terminal 2 will be demolished and replaced by an expanded "Global Terminal" with Customs and Border Protection (CBP) facilities. Once opened, our international flights will arrive in this terminal rather than Terminal 5, which will allow customers faster and more convenient access to connecting flights.

The gates we currently operate from in Terminal 2 will be transferred to the two satellite concourses of the new layout. Our employee lounges and break rooms in Terminal 2 will also be relocated. We will be working with city officials to determine where our new facilities will be located within the new buildings.

We will also be adding new club spaces. The United Clubs team will be working over the coming months to determine the location, number and size of clubs in the new facilities.

As the project moves forward, we will work with the city of Chicago, the Transportation Security Administration (TSA) and CBP to provide proper staffing levels associated with the expansion.

United cargo-only flights transport critical goods

By The Hub team

When the pandemic began, United Cargo knew it would be critical to utilize its fleet, network and industry-leading pharmaceutical handling processes to transport a COVID-19 vaccine when the time came.

Connecting vaccines to the world: United responds to mass distribution effort

December 22, 2020

On November 27, United Airlines became the first commercial airline to safely deliver the first batch of Pfizer and BioNTech's COVID-19 vaccine into the U.S. thanks to a coordinated effort between United's cargo, safety, technical operations, flight operations, regulatory and legal teams.

Now as the entire shipping and logistics industry bands together to widely distribute vaccines, United is leveraging all of its flights, including cargo-only and those carrying passengers, to transport millions of vaccines to destinations throughout our network, including Honolulu, Guam and Saipan – the first of any carrier to do so.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Airline and its customers use crowdsourcing platform - Miles on a Mission - to donate more than 11 million miles for charities like the Thurgood Marshall College Fund, College to Congress and Compass to Care
By United Newsroom, December 01, 2020

CHICAGO, Dec. 1, 2020 /PRNewswire/ -- United is inviting MileagePlus members to give back on Giving Tuesday and throughout the holiday season by donating miles to nearly 40 non-profits through United Airlines' crowdsourcing platform, Miles on a Mission. Non-profits like Thurgood Marshall College Fund, College to Congress and Compass to Care are attempting to raise a total of more than 11 million miles to be used for travel for life-saving health care, continued education, humanitarian aid and more. United will match the first 125,000 miles raised for each of these organizations to help ensure they meet their goals.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Why we fly

By The Hub team, November 27, 2020

In October 2019, we launched a first-of-its-kind airline miles donation platform, Miles on a Mission. In the inaugural year, MileagePlus members donated over 70 million miles, with United matching over 20 million miles, to 51 organizations. These miles have allowed for these organizations to do important, life-changing, life-saving work in the communities we serve around the globe.

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