One Fine Day: Denver - United Hub
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One fine day: Denver

By The Hub team

Story by Ellen Carpenter | Rhapsody, October 2016

You're in town for business, but you have the day off. Go.

9 a.m. Start off the morning with a bacon sticky bun and a coffee flight (you'll need all three cups for the day you've got planned) at Mercantile Dining & Provision, a bright and sleek restaurant and market in Union Station. Once caffeinated, explore “Denver's living room," the 102-year-old train station that was meticulously transformed in 2014 to become one of the country's most beautiful public spaces, packed with shops, restaurants, and even shuffleboard tables.

The wood-fired oven at Cart-DriverThe wood-fired oven at Cart-Driver

10:30 a.m. For a bit of culture, head over to the Clyfford Still Museum, which just might be the best single-artist-dedicated museum in the U.S. Unless you're an expert on the Abstract Expressionist visionary, join a tour to gain major insight into Still's life and process. With thousands of paintings to choose from—Still was beyond prolific and kept nearly all his works—the museum is regularly changing exhibitions; go again in three months, and you'll see entirely new work.

12:30 p.m. Hop on a B-cycle, Denver's bike-share program, and ride over to the up-and-coming RiNo (River North) neighborhood for lunch … in a shipping container. The digs may be bare-bones, but Cart-Driver serves up the city's best pizzas, blistered to perfection in a wood-fired oven (go for the mushroom with tarentaise cheese and ash vinaigrette), along with plump oysters, decadent tuna mousse, and prosecco on tap. The staff recommends you top your slices with one of their housemade hot sauces, like the sweet and kicky red chili and pineapple. Listen to them.

The ART hotelThe ART hotel

2 p.m. You're too full to bike. Uber over to Larimer Square, a beautiful historic district right by Coors Field, for some shopping. Former saloons from the 1860s now house boutiques like Blush, which offers a carefully curated collection of women's fashion (Elizabeth and James, Vince), and Gusterman's Silversmiths, where you can get anything from a simple money clip to a custom-made engagement ring

4 p.m. Time to recharge. Head back to your stylish and roomy suite at the ART hotel for a bath in the glorious soaking tub (if only all hotels had them). Don't feel too bad about skipping the Denver Art Museum next door; the hotel boasts pieces by Deborah Butterfield, Tracey Emin, Sol LeWitt, Ed Ruscha, and more. Grab a Warhol Sour (Knob Creek, chili liqueur, cinnamon, lemon) at the Fire Lounge downstairs and explore the hotel like it's a gallery, which it kind of is.

A wall of vintage radios at Ophelia's Electric SoapboxA wall of vintage radios at Ophelia's Electric Soapbox

7 p.m. Ask the ART's house driver to whisk you to Acorn, at the Source, an artisan food market in RiNo, for dinner. Must-orders from the shared-plates menu? Chicken-liver pâté with Colorado apricots and hazelnuts, fried pickles with green-goddess aioli, hamachi crudo, and every dessert on the menu. Deciding between cocktails or beers (both menus are extensive) might be the toughest decision you make all day.

9:30 p.m. Close out your day at Ophelia's Electric Soapbox, a former brothel turned nightclub and restaurant that pulls in a good-looking crowd for live music, DJs, and burlesque. The space is almost as exciting as the shows: The downstairs bar is constructed from hundreds of mini Jägermeister bottles, stacks of vintage radios serve as the backdrop to the stage, and bar tops are made of pinball-machine backboards. Order a Ratio Beerworks Repeater Pale Ale and toast to the Mile High City.

Photographs by Ted Stedman (Clyfford Still Museum); Courtesy of the ART (hotel exterior); Adam Larkey (Ophelia's Electric Soapbox)

Adjusting to Customer Demand, United Adds New Nonstop Service to Florida

By United Newsroom, August 12, 2020

CHICAGO, Aug. 12, 2020 /PRNewswire/ -- United Airlines today announced plans to add up to 28 daily nonstop flights this winter connecting customers in Boston, Cleveland, Indianapolis, Milwaukee, New York/LaGuardia, Pittsburgh and Columbus, Ohio to four popular Florida destinations. The new, nonstop flights reflect United's continuing strategy to aggressively, and opportunistically manage the impact of COVID-19 by increasing service to destinations where customers most want to fly.

Entertainment for all

By The Hub team, August 04, 2020

Our Marketing Inflight Entertainment and Connectivity team and Bridge, our Business Resource Group (BRG) for people with all abilities, partnered together to test and provide feedback on our award-winning seatback inflight entertainment (IFE) system.

Aptly named "Entertainment for all," our new seatback IFE system offers the an extensive suite of accessibility features, allowing for unassisted use by people of all visual, hearing, mobility and language abilities.

"It's nice to know that I can get on a plane and pick my favorite entertainment to enjoy, just like every customer," said Accessibility Senior Analyst and Developer and Bridge Chief of Staff Ray C., who is blind.

"As a deaf employee, the closed captioning availability on board our aircraft is something I value greatly," added Information Technology Analyst Greg O. "The new IFE further cements United's visibility within the deaf community and elsewhere. It makes me proud to be an employee."

Accessibility features of the new IFE include a text-to-speech option, explore by touch, customizable text size, screen magnification, color correction and inversion modes, and alternative navigation options for those unable to swipe or use a handset. For hearing-impaired and non-English-speaking passengers, customization options provide the ability for customers to be served content and receive inflight notifications based on their preferences and settings —with closed captions, with subtitles or in the language of their choice from the 15 languages supported. Our "Entertainment for all" system won the Crystal Cabin Award in 2019, and recently, the Dr. Margaret Pfanstiehl Research and Development Award for Audio Description by the American Council of the Blind.

"This really showed the benefits of partnering with BRGs in helping us improve products and services for our customers and employees," said Inflight Entertainment and Connectivity Senior Manager Corinne S. "Even though we have been recognized with awards for our IFE accessibility features, we are not resting on our laurels but continuing to work towards improving the inflight entertainment experience for all of our customers to ensure entertainment is available for all."

Shaping an inclusive future with Special Olympics

By The Hub team, July 24, 2020

If your travels have taken you through Chicago O'Hare International Airport anytime since October 2019, you may have had a friendly, caring and jovial exchange with Daniel Smrokowski. Daniel is one of four Service Ambassadors thanks to our ongoing partnership with Special Olympics. This inaugural ambassador program aims to provide Special Olympic athletes employment opportunities within our operation, affording them a unique and meaningful career.

Since 2018, our partnership with Special Olympics has become one of United's most cherished relationships, going beyond the events we take part in and volunteer with. While the plane pull competitions, polar plunges, duck derbies and Special Olympics World Games and other events around the world are a big part of our involvement, the heart of this partnership lies with the athletes and individuals supported by Special Olympics. To advocate for their inclusion in every setting is one of our biggest honors, and we take great pride in the role we play in the organization's inclusion revolution.

Aiding in the success of Special Olympics' mission to create continuing opportunities for individuals with intellectual disabilities, throughout the two-year partnership, United has volunteered over 10,500 hours and donated over $1.2 million in travel to the organization. The impact of this partnership is felt at every level, both at Special Olympics and within our own ranks.

"The Inclusion Revolution campaign, led by our athletes, aims to end discrimination against people with intellectual disabilities. United Airlines has joined in our fight for inclusion, empowering our athletes with the skills needed to succeed and opportunities to contribute their abilities as leaders," said Special Olympics International Chairman Tim Shriver. "United Airlines believes that people with intellectual disabilities should be perceived as they really are: independent, world-class athletes, students, employees, neighbors, travelers, and leaders who contribute to make this world a better place."

Our Service Ambassador program is just one of the many ways Special Olympics has impacted not only our employees, but also our customers. "I see every day how our Service Ambassadors connect with our customers the moment they walk into the airport lobby," said Senior Customer Service Supervisor Steve Suchorabski. "They provide a warm, welcoming smile ad assist in any way they can. To see these young adults hold positions that a society once told them they couldn't is truly the most heartwarming part of my job," Steve continued.

"The opportunity to be a part of the United family means everything to me," Daniel said. "I feel so much pride showing up to work in a Special Olympics/United co-branded uniform, working among such a loving and supportive community. The relationship between these two organizations is truly helping to shape my future while letting me use my gifts of communicating and helping others. Hopefully, I can spend my entire career at United," Daniel added.

In honor of Special Olympics' Global Week of Inclusion in July, we're asking our employees, customers and partners to sign a pledge to #ChooseToInclude at jointherevolution.org/pledge.

And be sure to check out Daniel's podcast The Special Chronicles.

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