One Fine Day: Denver - United Hub
Hemispheres

One fine day: Denver

By The Hub team

Story by Ellen Carpenter | Rhapsody, October 2016

You're in town for business, but you have the day off. Go.

9 a.m. Start off the morning with a bacon sticky bun and a coffee flight (you'll need all three cups for the day you've got planned) at Mercantile Dining & Provision, a bright and sleek restaurant and market in Union Station. Once caffeinated, explore “Denver's living room," the 102-year-old train station that was meticulously transformed in 2014 to become one of the country's most beautiful public spaces, packed with shops, restaurants, and even shuffleboard tables.

The wood-fired oven at Cart-DriverThe wood-fired oven at Cart-Driver

10:30 a.m. For a bit of culture, head over to the Clyfford Still Museum, which just might be the best single-artist-dedicated museum in the U.S. Unless you're an expert on the Abstract Expressionist visionary, join a tour to gain major insight into Still's life and process. With thousands of paintings to choose from—Still was beyond prolific and kept nearly all his works—the museum is regularly changing exhibitions; go again in three months, and you'll see entirely new work.

12:30 p.m. Hop on a B-cycle, Denver's bike-share program, and ride over to the up-and-coming RiNo (River North) neighborhood for lunch … in a shipping container. The digs may be bare-bones, but Cart-Driver serves up the city's best pizzas, blistered to perfection in a wood-fired oven (go for the mushroom with tarentaise cheese and ash vinaigrette), along with plump oysters, decadent tuna mousse, and prosecco on tap. The staff recommends you top your slices with one of their housemade hot sauces, like the sweet and kicky red chili and pineapple. Listen to them.

The ART hotelThe ART hotel

2 p.m. You're too full to bike. Uber over to Larimer Square, a beautiful historic district right by Coors Field, for some shopping. Former saloons from the 1860s now house boutiques like Blush, which offers a carefully curated collection of women's fashion (Elizabeth and James, Vince), and Gusterman's Silversmiths, where you can get anything from a simple money clip to a custom-made engagement ring

4 p.m. Time to recharge. Head back to your stylish and roomy suite at the ART hotel for a bath in the glorious soaking tub (if only all hotels had them). Don't feel too bad about skipping the Denver Art Museum next door; the hotel boasts pieces by Deborah Butterfield, Tracey Emin, Sol LeWitt, Ed Ruscha, and more. Grab a Warhol Sour (Knob Creek, chili liqueur, cinnamon, lemon) at the Fire Lounge downstairs and explore the hotel like it's a gallery, which it kind of is.

A wall of vintage radios at Ophelia's Electric SoapboxA wall of vintage radios at Ophelia's Electric Soapbox

7 p.m. Ask the ART's house driver to whisk you to Acorn, at the Source, an artisan food market in RiNo, for dinner. Must-orders from the shared-plates menu? Chicken-liver pâté with Colorado apricots and hazelnuts, fried pickles with green-goddess aioli, hamachi crudo, and every dessert on the menu. Deciding between cocktails or beers (both menus are extensive) might be the toughest decision you make all day.

9:30 p.m. Close out your day at Ophelia's Electric Soapbox, a former brothel turned nightclub and restaurant that pulls in a good-looking crowd for live music, DJs, and burlesque. The space is almost as exciting as the shows: The downstairs bar is constructed from hundreds of mini Jägermeister bottles, stacks of vintage radios serve as the backdrop to the stage, and bar tops are made of pinball-machine backboards. Order a Ratio Beerworks Repeater Pale Ale and toast to the Mile High City.

Photographs by Ted Stedman (Clyfford Still Museum); Courtesy of the ART (hotel exterior); Adam Larkey (Ophelia's Electric Soapbox)

United's regional presidents join respective Governor's COVID-19 task force

By Ryan Wilks, May 21, 2020

As a member in the tourism, travel and transportation industries, United offers a unique perspective into the economic and operational effects rippling across the U.S. To advocate United's efforts, and in anticipation of a bright future, New York/New Jersey President Jill Kaplan and California President Janet Lamkin have both been named to their states' respective governor's COVID-19 response task force committees.

A message from Scott Kirby, United’s new CEO

By The Hub team, May 20, 2020


Hello. I'm Scott Kirby, the new CEO of United Airlines. I'm a proud Air Force Academy graduate and have spent my entire career in and around aviation, including the last four years as President of United.

While I had planned for my first communication with you to be about the meaningful investments we were making to the travel experience and our continued growth across the U.S. and expansion to exciting new destinations around the world, today, the situation rendered to us by the COVID-19 pandemic leads me to a different type of message.

First, I graciously and humbly thank you for your business. Now, more than ever, our customers' loyalty is so deeply appreciated by every member of the United family.

As essential workers, the men and women of our airline have been hard at work over the past two months to transport vital medical supplies and critical goods to places that need them most, to provide free travel to healthcare professionals and to help thousands of individuals repatriate to their home countries.

Safety has always been our top priority, and right now in the midst of an unprecedented crisis, it's our singular customer focus. We recognize that COVID-19 has brought cleanliness and hygiene standards to the front of your mind when making travel decisions. We're not leaving a single stone unturned in our pursuit to protect our customers and employees.

We are installing plexiglass in lobby and gate areas, we're using the same equipment used to clean hospitals to disinfect the interiors of our aircraft, all crew and customers on board are required to wear face mask coverings and we're taking the temperature of our employees before they start work.

But at United, we're not stopping there. We're teaming up with experts from Clorox and the Cleveland Clinic to set a new standard for cleanliness and healthy flying that we are calling United CleanPlus℠.

Clorox is working closely with us to improve how we disinfect common surfaces and provide our customers with amenities that support a healthy and safe environment.

Physicians and scientists at the Cleveland Clinic, will advise us on new technologies and approaches, assist in training development and create a rigorous quality assurance program. And, as scientists learn more about how to fight COVID-19, Cleveland Clinic experts will help us use those discoveries to quickly implement new ways to keep our customers safe.

While we may not know when this pandemic will subside, what we do know is that travel is so deeply woven into the fabric of our global culture. We all desire to visit family, dance at a friend's wedding, hug parents…and see the wonders of this beautiful world. No matter how sharp the picture quality – or how strong the WiFi signal – there's simply no substitute for being there – in person – to collaborate, celebrate, explore. We are confident that travel will return. And when it does, United Airlines will be ready to serve you again in the friendly skies.

Thank you. Be well. And I look forward to seeing you on board.

Making every step of the travel journey safer for you

By United Airlines, April 22, 2020
United Clean Plus | Clorox

We remain passionate about connecting the world safely

United CleanPlus SM is our commitment to putting health and safety at the forefront of your journey, with the goal of delivering an industry-leading standard of cleanliness. We're teaming up with Clorox to redefine our cleaning and disinfection procedures, and over the coming months, we'll roll out Clorox products across our U.S. airports, starting in select locations, to help support a healthy and safe environment throughout your travel experience.

At the airport

  • At check-in:

  • 1
    Implementing temperature checks for employees and flight attendants working at hub airports
  • 2
    Installing sneeze guards at check-in and gate podiums
  • 3
    Encouraging use of the United app for contactless travel assistance and more
  • 4
    Promoting social distancing with floor decals to help customers stand 6 feet apart
  • 5
    Introducing touchless check-in for customers with bags
  • At the gate:

  • 6
    Disinfecting high-touch areas such as door handles, handrails, elevator buttons, telephones and computers
  • 7
    Providing hand sanitizer and
    disinfectant wipes
  • 8
    Allowing customers to self-scan boarding passes
  • 9
    Boarding fewer customers at a time and, after pre-boarding, boarding from the back of the plane to the front to promote social distancing

On our aircraft

  • 1
    Providing individual hand sanitizer wipes for customers
  • 2
    Requiring all customers and employees to wear a face covering and providing disposable face coverings for customers who need them
  • 3
    Temporarily removing onboard items like pillows, blankets and inflight magazines
  • 4
    Disinfecting high-touch areas, like tray tables and armrests, before boarding
  • 5
    Reducing contact between flight attendants and customers during snack and beverage service
  • 6
    Ensuring aircraft cleaning standards meet or exceed CDC guidelines
  • 7
    Applying social distancing to seating procedures when possible, including:
    • Limiting middle seat selection
    • Moving customers seated closely together
    • De-planing in groups of five rows at a time to reduce crowding
  • 8
    Using electrostatic spraying to disinfect aircraft, to be completed on all flights by mid-June
  • 9
    Using state-of-the-art, hospital-grade, high-efficiency (HEPA) filters to circulate air and remove up to 99.7% of airborne particles

Cleveland Clinic We're working closely with the experts at Cleveland Clinic to advise us on enhancing our cleaning and disinfection protocols for the safety of our employees and customers. Visit Cleveland Clinic's website to learn more about COVID-19.

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