One Fine Day: Nashville - United Hub
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One fine day: Nashville

By The Hub team, May 16, 2017

Story by Justin Goldman | Rhapsody April 2017

You're in town for business, but you have the day off. Go!

8 a.m. “Mind your own biscuits, and life will be gravy," sang Kacey Musgraves, and you can't start a day in the South better than with those two ingredients. There's always a line at Biscuit Love, in the trendy Gulch neighborhood, but the wait is worth it for the Southern Benny, a flaky biscuit topped with eggs, smoky ham, and gooey sausage gravy.

9:30 a.m. “Nashville Skyline" was the title of Bob Dylan's 1969 country album, and the best place to take in that cityscape is through the panoramic window of your suite at the Thompson Nashville. The hotel, which opened across the street from Biscuit Love in October, is a 12-story swoosh of glass with an industrial-by-way-of-Deco feel and an über-hip rooftop bar.

Whiskey bottles from Corsair Distillery

11 a.m.“I got them ol' South Nashville blues again," Steve Earle sang about his vagrant days—except now the Gulch and the adjacent 12 South neighborhood are more SoHo than Skid Row. Buy LPs cut on-site at Third Man Records, the store and studio Jack White opened in 2009, and then dig through the racks of clothes and knickknacks at Savant Vintage. (Pass on those snakeskin boots and you'll regret it.)

12:30 p.m. “I'm an Indian outlaw," sang Tim McGraw, and although he wasn't talking about the subcontinent, Maneet Chauhan can probably relate. The Food Network star and chef/co-owner of Chauhan Ale & Masala House, tucked among warehouses and train tracks just across Broadway from the Gulch, turns the classic Southern meat-and-three lunch on its ear with a thali platter featuring an Indian-style meat and three sides, such as raita, daal, and chutney.

2 p.m. “No letter in the mail today," sang Bill Monroe. There actually is still a small branch office in the old Art Deco post office building on Broadway, but the draw here is the Frist Center for the Visual Arts. The former sorting rooms are now gallery spaces that host rotating shows—recent exhibitions have included works by Harmony Korine, Irving Penn, and Michelangelo.

The Frist Center for the Visual Arts

5 p.m. “You're as smooth as Tennessee whiskey," sang George Jones, and for the smoothest of the Volunteer State's brown ambrosia, take a tour of the Corsair Distillery, which opened in the Wedgewood-Houston neighborhood in 2008 and has since won a barrel full of awards for its creations, including a quinoa whiskey and a pumpkin spice moonshine. Be careful during your tasting—the tour guides are generous with their pours.

7 p.m. “There'll be guitars and fiddles and banjo pickin' too … At the Grand Ole Opry ev'ry Saturday night," sang Jimmy Martin. Even if you're not in town on Opry night, catch a show at the concert series' traditional home, the Ryman Auditorium. The church-pew-seated venue, which celebrates its 125th birthday this year, has hosted everyone from the Carter Family to Ke$ha.

9:30 p.m. “Those Carolina stars are shining bright," sang Tony Rice, and you'll surely agree if you eat at Husk. James Beard Award winner Sean Brock expanded here from Charleston in 2013, and his locally driven cooking—the menu changes daily based on available ingredients—is still the talk of the town. It's impossible to go wrong here, but you really can't go wrong with grilled White Stone oysters, Cheerwine-glazed pork sliders, and blackened catfish with rock shrimp étouffée.

11 p.m. “Drink a round to Nashville before they tear it down," sang Gillian Welch, and you should do so at Patterson House. The cocktail lounge is in an old Craftsman house, but with its tin ceiling, dim lights, and inventive drinks it feels like a place you'd find behind an unmarked door on Manhattan's Lower East Side. Tilt back a barrel-aged Whiskey Smash and toast to Music City.

Making our app more accessible for people with disabilities

By The Hub team, October 28, 2020

We're proud to launch a redesigned version of our United app to make it easier for customers with visual disabilities to manage all aspects of day-of travel, including check-in, viewing reservation details and flight status, bag tracking and more.

This latest version of our app is now available to both Android and iOS users, and it offers increased color contrast and more space between graphics. Furthermore, we have reorganized how information is displayed and announced to better integrate with screen reader technologies like VoiceOver and TalkBack, which are built into most handheld devices. By restructuring the way the information is organized on the app, screen readers are better able to convert text to audio in the proper, logical sequence, allowing customers to better understand and navigate the app.

United Zoom backgrounds for AvGeeks

By The Hub team, October 27, 2020

Calling all AvGeeks and travelers! Take your next video call from a United Polaris® seat, the cockpit or cruising altitude with United-themed backgrounds for use on Zoom and Microsoft Teams.

Newly added to our collection is a background encouraging our employees and customers to vote. Our mission is to connect people and unite the world — and one of the most important ways to do that is to engage in the democratic process. No matter which party you support, we know our democracy will be stronger if you make your voice heard and vote.

So for your next meeting or catch up with friends and family, download the app to either your computer or mobile device to get started.

Looking back at a landmark year with Special Olympics

By Ryan Wilks, October 19, 2020

Earlier this summer, we shone a light on our flagship partnership with Special Olympics and our commitment to the Inclusion Revolution. In that same story, we introduced you to our four Special Olympics Service Ambassadors, Daniel, Kyle, Lauren and Zinyra (Z), who, this month, celebrate one year working at Chicago O'Hare International Airport as part of the United family.

This groundbreaking, inclusive employment program took off as a part of our ongoing partnership with Special Olympics, a community relationship that employees across the company hold close to heart. The original 'UA4' (as they call themselves) have become an integral part of the United team serving customers at O'Hare Airport. Even from behind their masks, their wide smiles and effervescent spirit exude and bring life to the service culture of excellence we strive towards every day.

"The UA4 are more than just customer service ambassadors. They are shining examples of how inclusion, accessibility and equity can have monumental impacts on the culture and service of a business and community," said Customer Service Managing Director Jonna McGrath. "They have forever changed who we are as a company. While they often talk about how United and this opportunity has changed their lives, they have changed ours in more ways than we can count."

In the two years of partnership with Special Olympics, United employees have volunteered over 10,500 hours of service at events around the world and donated over $1.2 million worth of travel to the organization.

"This inclusive employment program is what community partnerships, like ours with Special Olympics, are all about: collaborating to identify areas where the needs of the community intersect with the cultural and business opportunity, then creating the infrastructure and programming to bring the two together," said Global Community Engagement Managing Director Suzi Cabo. "Through this program, our goal is to show other companies that when you put a committed effort and focus towards inclusion and breaking down barriers, you transform lives. I challenge other business around the world to follow our lead in joining the Inclusion Revolution."

Check out the video below to hear from our Special Olympics Service Ambassadors firsthand.

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