Oscar Speaks at U.S. Aviation Summit - United Hub
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Oscar talks innovation, ATC modernization and a level playing field at U.S. aviation summit

By The Hub team, March 02, 2017

Our CEO, Oscar Munoz, participated in a keynote discussion at the U.S. Chamber of Commerce Aviation Summit today with Carol Hallett, counselor to the U.S. Chamber and former president and CEO of the Air Transport Association of America (now known as Airlines for America). He joined more than 800 experts and leaders from all sectors of the aviation community in discussing critical issues facing the industry.

Of the opportunities for jobs in aviation, he said he was "cautiously bullish" and "optimistic," noting the creation of tens of thousands of aviation-related jobs in a healthy and competitive global industry. During the conversation, Oscar compared the current state of air traffic control to "having a gravel road when we need a highway. You would never drive your Ferrari on a gravel road. We're very supportive as a company" of ATC reform.

He also highlighted United's approach to innovation, which he called "relevant innovation — what is relevant to us today that we can actively move forward." From providing tools that link employees above and below the wing to the information they need to better serve our customers, Oscar said, "Innovation is the key. It doesn't have to be something new and shiny and opulent, it has to be constantly forward thinking. We should march forward with technology, but create technology that is relevant today."

Of the planned launch this month of Emirates Airline's service from Athens, Greece to Newark, Oscar noted his fact-based approach to examining the evidence around massive government subsidization of the three state-owned Gulf carriers — Qatar Airways, Etihad Airways and Emirates — and the harm this would cause to U.S. airlines and U.S. jobs. "Facts tend to overcome a lot of emotion and a lot of bias," Oscar said. "There are hundreds of thousands of employees who have been through hell and back in the history of the airline industry here in America, and all of a sudden in the last couple of years they're enjoying the benefits of an industry that's doing so well. To start edging away from that, and the potential for an un-level playing field and its competitive impact on their roles, you're going to have a huge uproar from Americans. If there's any question about where United stands, we are in the camp of supporting our people."

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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