Oscar Speaks at U.S. Aviation Summit - United Hub

Oscar talks innovation, ATC modernization and a level playing field at U.S. aviation summit

By The Hub team, March 02, 2017

Our CEO, Oscar Munoz, participated in a keynote discussion at the U.S. Chamber of Commerce Aviation Summit today with Carol Hallett, counselor to the U.S. Chamber and former president and CEO of the Air Transport Association of America (now known as Airlines for America). He joined more than 800 experts and leaders from all sectors of the aviation community in discussing critical issues facing the industry.

Of the opportunities for jobs in aviation, he said he was "cautiously bullish" and "optimistic," noting the creation of tens of thousands of aviation-related jobs in a healthy and competitive global industry. During the conversation, Oscar compared the current state of air traffic control to "having a gravel road when we need a highway. You would never drive your Ferrari on a gravel road. We're very supportive as a company" of ATC reform.

He also highlighted United's approach to innovation, which he called "relevant innovation — what is relevant to us today that we can actively move forward." From providing tools that link employees above and below the wing to the information they need to better serve our customers, Oscar said, "Innovation is the key. It doesn't have to be something new and shiny and opulent, it has to be constantly forward thinking. We should march forward with technology, but create technology that is relevant today."

Of the planned launch this month of Emirates Airline's service from Athens, Greece to Newark, Oscar noted his fact-based approach to examining the evidence around massive government subsidization of the three state-owned Gulf carriers — Qatar Airways, Etihad Airways and Emirates — and the harm this would cause to U.S. airlines and U.S. jobs. "Facts tend to overcome a lot of emotion and a lot of bias," Oscar said. "There are hundreds of thousands of employees who have been through hell and back in the history of the airline industry here in America, and all of a sudden in the last couple of years they're enjoying the benefits of an industry that's doing so well. To start edging away from that, and the potential for an un-level playing field and its competitive impact on their roles, you're going to have a huge uproar from Americans. If there's any question about where United stands, we are in the camp of supporting our people."

United Makes it Easier for Customers to Find and Use Travel Credits

The airline offers customers the most transparent and user-friendly options in the industry to encourage and simplify using travel credits
By United Newsroom, September 23, 2021

CHICAGO, Sept. 23, 2021 /PRNewswire/ -- United today announced it is giving customers even more flexibility when they need to rebook their travel by helping them to find and use their travel credits. United is the only airline to make it easy for customers to use their credits by automatically displaying them as a payment option during the checkout process. This functionality will be available for MileagePlus® members first and the airline is working to roll it out to all customers in the near future. Also, beginning next week, United will be the first to let customers use their travel credits for extra legroom seats and to pre-pay for checked baggage.

United Airlines Plans to Begin Flights Between Washington, D.C. and Lagos, Nigeria in November

United to operate the first ever nonstop flight between Washington, D.C. and Lagos and offer more flights between D.C. and Africa than any other carrier
By United Newsroom, September 17, 2021

CHICAGO, Sept. 17, 2021 /PRNewswire/ -- United Airlines announced today that new service between Washington, D.C. and Lagos, Nigeria will begin November 29 (subject to government approval). The airline will operate three weekly flights connecting the U.S. capital to Nigeria's largest city, which is also the top Western African destination for U.S-based travelers. Tickets will be available for sale on united.com and the United app this weekend.

United, Honeywell Invest in New Clean Tech Venture from Alder Fuels, Powering Biggest Sustainable Fuel Agreement in Aviation History

United agrees to purchase 1.5 billion gallons of sustainable aviation fuel (SAF) over 20 years - which is one and a half times the size of the rest of the world's airlines' publicly announced SAF commitments combined
By United Newsroom, September 09, 2021

CHICAGO and DES PLAINES, Ill., Sept. 9, 2021 /PRNewswire/ -- United and Honeywell today announced a joint multimillion-dollar investment in Alder Fuels – a cleantech company that is pioneering first-of-its-kind technologies for producing sustainable aviation fuel (SAF) at scale by converting abundant biomass, such as forest and crop waste, into sustainable low-carbon, drop-in replacement crude oil that can be used to produce aviation fuel. When used together across the fuel lifecycle, the Alder technologies, coupled with Honeywell's Ecofining™ process, could have the ability to produce a carbon-negative fuel at spec with today's jet fuel. The goal of the technologies is to produce fuel that is a 100% drop-in replacement for petroleum jet fuel.

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