A World, United - United Hub

A world, United

By Oscar Munoz, Executive Chairman, United Airlines Holdings, Inc., June 04, 2019

With every customer we serve and each connection we make, we play an important role in helping knit the world closer together, bringing people and cultures into deeper conversation, and making our societies a more united place to live.

And, in many ways, the very nature of our service demands that we model a spirit of welcoming and courtesy, a commitment to understanding and caring for others. It's a spirit we hope to see become more the expectation in our society, rather than the exception.

Every year, more than 160 million passengers board United aircraft, representing the rich diversity of our inter-connected world. We strive to make sure each person is greeted by our United family with the same courtesy and kindness. And we believe that every person has a right to expect the very highest levels of service, regardless of belief or background, color or creed. Everyone should feel they belong on a United aircraft, bound by a universal respect for the dignity of all people, and we endeavor to find new, more meaningful ways to make sure our service reflects that ethical commitment.

For example, recently, United customers became the first of any U.S. airline to be able to book flights using gender options that are genuinely inclusive. But that's just a small snapshot of our overall efforts. In every corner of our company, from our pilots to our flight attendants, our airport workers to our corporate support staff (as well as the countless other departments and functions), United employees are dedicated to making sure we continue to fly higher for our customers and one another.

Having employees that bring their whole selves and talents to the workplace and feel welcome to be who they truly are creates a stronger, better company — one that you can be proud flying with. That ironclad commitment is the reason why United was once again recognized with a 100 percent score on the Human Rights Campaign's Corporate Equality Index. As we march with our United colleagues in Pride parades across the country this June, we should celebrate all that's changed for the better, while continuing to find new allies in the cause of equality and inclusivity.

Celebrating diversity.

Bringing people together. Forging new connections and fostering deeper respect across continents and cultures. In a time when we're of ten reminded of what divides us, these are the values that make us proud of what we do in serving our customers.

On behalf of the entire United family, thank you for choosing to fly with us. When you do so, you also express your belief in our core mission as a company: to connect people and help unite the world.

Sincerely,

Oscar

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

United cargo-only flights transport critical goods

By The Hub team

When the pandemic began, United Cargo knew it would be critical to utilize its fleet, network and industry-leading pharmaceutical handling processes to transport a COVID-19 vaccine when the time came.

Connecting vaccines to the world: United responds to mass distribution effort

December 22, 2020

On November 27, United Airlines became the first commercial airline to safely deliver the first batch of Pfizer and BioNTech's COVID-19 vaccine into the U.S. thanks to a coordinated effort between United's cargo, safety, technical operations, flight operations, regulatory and legal teams.

Now as the entire shipping and logistics industry bands together to widely distribute vaccines, United is leveraging all of its flights, including cargo-only and those carrying passengers, to transport millions of vaccines to destinations throughout our network, including Honolulu, Guam and Saipan – the first of any carrier to do so.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Airline and its customers use crowdsourcing platform - Miles on a Mission - to donate more than 11 million miles for charities like the Thurgood Marshall College Fund, College to Congress and Compass to Care
By United Newsroom, December 01, 2020

CHICAGO, Dec. 1, 2020 /PRNewswire/ -- United is inviting MileagePlus members to give back on Giving Tuesday and throughout the holiday season by donating miles to nearly 40 non-profits through United Airlines' crowdsourcing platform, Miles on a Mission. Non-profits like Thurgood Marshall College Fund, College to Congress and Compass to Care are attempting to raise a total of more than 11 million miles to be used for travel for life-saving health care, continued education, humanitarian aid and more. United will match the first 125,000 miles raised for each of these organizations to help ensure they meet their goals.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

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