Holiday Travel Tips for Four-Legged Family Members - United Hub
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Holiday travel tips for four-legged family members

By The Hub team, December 13, 2017

For many of us, bringing family together is a highlight of the holiday season. This frequently means traveling near or far, and travelers often include four-legged, furry family members. Some families also bring new pets into their homes during the holidays. Since pets are cherished family members, we asked the experts on United's PetSafe Advisory Board for some important tips to make sure pets traveling during the busy winter holiday period enjoy a safe and comfortable journey.

1. Know your pet

While pets are transported in pressurized, ventilated and climate-controlled compartments on our planes, and our staff is trained to handle animals with the utmost care, travel can still be stressful. Your pet will be seeing new people, experiencing different environments and may be confined in a crate for a longer time than ever before. Individual pets react differently to the stress of travel based on their personality, age, breed and behavior patterns. Before you make plans to fly your pet, please evaluate these characteristics and talk with your vet about whether there is any reason your pet may not be fit to fly.

Also, if you are acquiring a new pet that is being sent to you, be sure to ask the breeder or rescue organization about their travel preparations and confirm your new pet is healthy and ready to fly.

2. Plan ahead

Begin to plan your pet's trip at least two to three weeks prior to travel. Planning starts with obtaining the correct type and size of crate approved for airline travel. All crates must comply with IATA and USDA regulations and your pet must be able to freely stand, turn around and lie down without being cramped by the roof or walls. Much more information about selecting the right crate can be found on United.com's Kennel Requirements page.

If your pet isn't used to being in the type of crate needed for airline travel, it is extremely important to get them familiar with their travel environment and accustomed to spending time in it. A pet that feels secure and comfortable in their crate feels much less stress during travel. Ask your vet or trainer for additional tips on how to effectively acclimate your pet.

3. Prepare the paperwork

Now is the time to visit the vet to ensure all your pet's vaccinations are up to date and your pet is in good health for air travel. A health certificate issued by a veterinarian and dated within 10 days of travel is required for both the outbound and return trips. You will need to bring this certificate when you check your pet in for their journey.

Please note that puppies younger than 16 weeks may be more susceptible to illnesses transmitted by pathogens in their environment. These illnesses may not be detected by a brief pre-travel health checkup, so ask your breeder or rescue organization to obtain a more comprehensive veterinary exam to ensure a healthy travel experience.

If your pet is traveling outside the United States, you may need additional paperwork to comply with the requirements of your destination country. The USDA pet travel website provides guidelines for pet travel to and from the U.S. and most countries.

United employee removing a pet safely from the plane

4. Get ready to fly

There are two key things to do before you bring your pet to the airport for their trip: get their crate ready and get your pet ready. Getting the crate ready involves following the rules for what should and shouldn't be included in your pet's crate. To get your pet ready and help them relax on their flight, take them for a long walk before their travel. A "tired" pet does much better on a flight than a "wired" one. To avoid discomfort, do not feed your pet in the two hours prior to its flight – instead give them small amounts of water. Healthy, large breed adult dogs should be fed a smaller meal than usual no later than four hours before their flight. Small breed puppies younger than 16 weeks and less than 10 pounds may be fed a small meal two to three hours before flight.

5. Check in for the journey

Airports are very busy places during the holiday season, so give yourself plenty of time to arrive at the designated airport drop-off area at least two to three hours before the scheduled departure of your pet's flight. The Transportation Security Administration (TSA) requires screening of all pets and crates, so please allow time to complete this process and remember to bring a leash in case you need to remove your pet from the crate during screening.

6. Picking up your pet

When your pet arrives at its destination, you will need to come to the designated airport pick-up area to reunite with your pet. We recommend you bring along some wet wipes to clean the crate, along with your pet's paws and face, at journey's end. Once they are out of their crate, take them for a little walk, treat them to a good meal and enjoy the happy reunion!

7. Learn more about pet travel

Visit United's PetSafe page for more information about flying your pet, including handy checklists to ensure your pet will be ready their trip and details on breeds with country-specific embargoes and requirements. United's PetSafe team of pet travel experts are available 24/7 at 1-800-575-3335 (from the U.S. & Canada), +1-832-235-1541 (from other locations) or by email at petsafe@united.com.

Celebrating immigration perspectives and diverse journeys

By The Hub team, September 25, 2020

From Sept. 15 through Oct. 15, the U.S. celebrates Hispanic Heritage Month, a chance to pay tribute to the history, culture and contributions that generations of Latinxs have paved to enrich U.S. history. It is also a reminder to celebrate our differences and spark difficult, yet important, conversations.

To kick off the month, UNITE, our multicultural business resource group for employees, did just that by hosting a panel discussion about the immigrant experience and what it means to be an immigrant in the U.S.

United Litigation and Managing Counsel Elizabeth Lopez, who is a pro bono immigration attorney, moderated the panel, and was joined by Ashley Huebner, Associate Director of Legal Services at the National Immigrant Justice Center (NIJC) and Magdalena Gonzalez, Program Manager, Leadership Development Programs at Hispanic Alliance for Career Enhancement. The three women shared their insights and personal stories, while addressing some misconceptions and highlighting the contributions of immigrants to our company and country.

Participants' headshots from United's Hispanic Heritage Month Panel From left to right, Elizabeth Lopez, Ashely Huebner and Magdalena Gonzalez

"I started to notice that there were things I was scared of doing, that I needed to be cautious," said Magdalena while sharing her personal experience as a DACA (Deferred Action for Childhood Arrivals) recipient. "My friends, who a majority of them are citizens, did not need to worry about that. As I was able to see that, I realized that, 'oh, there's so many things that revolve around not just being a DACA recipient but revolve around being a person with an undocumented status here in the United States.'"

United maintains a close relationship with the NIJC. In May of 2019, United co-hosted an asylum clinic put on by the legal services organization, where several attorneys and legal professionals were trained on representing asylum-seeking applicants. At the end of the clinic, members of our legal department were assigned an asylum case through the NIJC.

Litigation Managing Counsel Elizabeth Lopez, Commercial Transactions Counsel Tiffany Jaspers, Global Compliance and Ethics Counsel Nancy Jacobson and Employment Litigation Senior Manager Dorothy Karpierz were partnered with attorneys from the law firm of McDermott Will & Emery to take on an immigration case of a mother of three from Honduras. Recently, after a years-long court battle, the legal team was victorious, changing the life of the woman and her family.

United is committed to connecting people and uniting the world. Whether you're an immigrant, a child of immigrants or simply want to learn more about the immigrant experience in the U.S., discussions like these, related to this hot-button issue, are important to have in order to understand the human lives behind it.

Make your voice heard

By Brett J. Hart, September 22, 2020

Your voice matters. Voting is one of the most influential civic activities we can engage in as Americans. At United, our mission is to connect people and unite the world — and one of the most important ways to do that is to engage in the democratic process. That's why we've long provided our employees with resources to help them get registered to vote.

This year, we're taking our support a step further as the official airline of the Commission on Presidential Debates (CPD). Since the start of the pandemic, we've overhauled our cleaning measures through a program we call United CleanPlusSM , and the CPD has placed their trust in United to fly Commission production staff to each of the four debates, starting with the first one on September 29, hosted by Cleveland Clinic and Case Western Reserve University.

Today, on National Voter Registration Day, we also want to make sure our customers have access to information about how to participate in the 2020 Election. Over the past several months, you've heard a lot from us about how the COVID-19 pandemic has changed air travel. We've learned that with some planning and extra effort, it's still possible — and safe. That's true of voting, too.

No matter which party you support or how you're planning to vote, we know our democracy will be stronger if you make your voice heard and make a plan to vote.

Best,

Brett J. Hart
President
United Airlines

United named to Year Up Opportunity Hall of Fame

By The Hub team, September 17, 2020

Since its launch 20 years ago, Year Up, one of our critical needs grant recipients, has helped more than 10,000 young adults gain access to corporate business and technical experience at large companies like United while offering the invaluable perspectives they bring with them.

On Wednesday, the nonprofit inducted United into its Opportunity Hall of Fame – a selection that occurs once every five years.

Year Up's mission is to help close the opportunity divide by providing urban young adults with the skills, experience and support that will empower them to reach their potential through professional careers and higher education. Since 2018, our partnership has allowed talented student learners the opportunity to gain corporate business experience and technical skill training at the airline while bringing their unique perspectives to our United family and culture. One of those students is Emily Lopez, who graduated from the Year Up program in January 2019 and was hired to be part of the United family as an analyst in Revenue Management.

"I moved from Venezuela to the United States in July 2016 and being a young immigrant with no resources can be difficult to pursue a career in a new country," said Emily.

After learning about Year Up and ultimately being accepted into the program, Emily landed an internship with United, an opportunity she is very grateful for.

Emily Lopez - Analyst, Pricing & Revenue Management

"Feedback from my mentors, coaches and managers was key during my internship phase and helped me convert my internship at United to a full-time position. I am grateful for the opportunity United has provided me and my Year Up Alumni colleagues to keep building a professional career within the company. I am so excited to continue building a professional career with the company and to see United being inducted to Year Up's Hall of Fame. Let's continue closing the opportunity divide!" said Emily.

Although the coronavirus pandemic has made this year's partnership a bit more difficult, we continue to do our part to support the Year Up student learners. Last month, we surprised 145 graduates of this year's Year Up Chicago program with roundtrip tickets to pursue career and networking opportunities within the United States.

"I've been personally honored and inspired to be an advocate for Year Up since I joined United," said CEO Scott Kirby. "This program gives young people from challenged backgrounds an opportunity to get their foot in the door as interns at United. This year's graduates are entering a challenging job landscape, but we have one thing that can help: a route network that provides easy access to major business markets across the United States."

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