Holiday Travel Tips for Four-Legged Family Members - United Hub
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Holiday travel tips for four-legged family members

By The Hub team, December 13, 2017

For many of us, bringing family together is a highlight of the holiday season. This frequently means traveling near or far, and travelers often include four-legged, furry family members. Some families also bring new pets into their homes during the holidays. Since pets are cherished family members, we asked the experts on United's PetSafe Advisory Board for some important tips to make sure pets traveling during the busy winter holiday period enjoy a safe and comfortable journey.

1. Know your pet

While pets are transported in pressurized, ventilated and climate-controlled compartments on our planes, and our staff is trained to handle animals with the utmost care, travel can still be stressful. Your pet will be seeing new people, experiencing different environments and may be confined in a crate for a longer time than ever before. Individual pets react differently to the stress of travel based on their personality, age, breed and behavior patterns. Before you make plans to fly your pet, please evaluate these characteristics and talk with your vet about whether there is any reason your pet may not be fit to fly.

Also, if you are acquiring a new pet that is being sent to you, be sure to ask the breeder or rescue organization about their travel preparations and confirm your new pet is healthy and ready to fly.

2. Plan ahead

Begin to plan your pet's trip at least two to three weeks prior to travel. Planning starts with obtaining the correct type and size of crate approved for airline travel. All crates must comply with IATA and USDA regulations and your pet must be able to freely stand, turn around and lie down without being cramped by the roof or walls. Much more information about selecting the right crate can be found on United.com's Kennel Requirements page.

If your pet isn't used to being in the type of crate needed for airline travel, it is extremely important to get them familiar with their travel environment and accustomed to spending time in it. A pet that feels secure and comfortable in their crate feels much less stress during travel. Ask your vet or trainer for additional tips on how to effectively acclimate your pet.

3. Prepare the paperwork

Now is the time to visit the vet to ensure all your pet's vaccinations are up to date and your pet is in good health for air travel. A health certificate issued by a veterinarian and dated within 10 days of travel is required for both the outbound and return trips. You will need to bring this certificate when you check your pet in for their journey.

Please note that puppies younger than 16 weeks may be more susceptible to illnesses transmitted by pathogens in their environment. These illnesses may not be detected by a brief pre-travel health checkup, so ask your breeder or rescue organization to obtain a more comprehensive veterinary exam to ensure a healthy travel experience.

If your pet is traveling outside the United States, you may need additional paperwork to comply with the requirements of your destination country. The USDA pet travel website provides guidelines for pet travel to and from the U.S. and most countries.

United employee removing a pet safely from the plane

4. Get ready to fly

There are two key things to do before you bring your pet to the airport for their trip: get their crate ready and get your pet ready. Getting the crate ready involves following the rules for what should and shouldn't be included in your pet's crate. To get your pet ready and help them relax on their flight, take them for a long walk before their travel. A "tired" pet does much better on a flight than a "wired" one. To avoid discomfort, do not feed your pet in the two hours prior to its flight – instead give them small amounts of water. Healthy, large breed adult dogs should be fed a smaller meal than usual no later than four hours before their flight. Small breed puppies younger than 16 weeks and less than 10 pounds may be fed a small meal two to three hours before flight.

5. Check in for the journey

Airports are very busy places during the holiday season, so give yourself plenty of time to arrive at the designated airport drop-off area at least two to three hours before the scheduled departure of your pet's flight. The Transportation Security Administration (TSA) requires screening of all pets and crates, so please allow time to complete this process and remember to bring a leash in case you need to remove your pet from the crate during screening.

6. Picking up your pet

When your pet arrives at its destination, you will need to come to the designated airport pick-up area to reunite with your pet. We recommend you bring along some wet wipes to clean the crate, along with your pet's paws and face, at journey's end. Once they are out of their crate, take them for a little walk, treat them to a good meal and enjoy the happy reunion!

7. Learn more about pet travel

Visit United's PetSafe page for more information about flying your pet, including handy checklists to ensure your pet will be ready their trip and details on breeds with country-specific embargoes and requirements. United's PetSafe team of pet travel experts are available 24/7 at 1-800-575-3335 (from the U.S. & Canada), +1-832-235-1541 (from other locations) or by email at petsafe@united.com.

Jessica Kimbrough named Chief Diversity, Equity and Inclusion Officer

By The Hub team, July 10, 2020

Jessica Kimbrough, currently Labor Relations and Legal Strategy Managing Director, will take on the new role of Chief Diversity, Equity and Inclusion Officer Managing Director.

Jessica assumes this new and expanded position to focus on global inclusion and equity as part of our enhanced commitment to ensure best practices across the business to strengthen our culture.

In this role, Jessica will be responsible for helping United redefine our efforts on diversity, equity and inclusion – ensuring that our programs and approach are strategic, integrated and outcome-oriented, while we continue to build a culture that reflects our core values. She will report to Human Resources and Labor Relations EVP Kate Gebo.

"Jessica's appointment to this role is another critical step our executive team is taking to ensure diversity, equity and inclusion remains a top priority at United," said CEO Scott Kirby. "Given her drive, experience and commitment to champion collaboration and allyship among our employee business resource groups, she is uniquely qualified to take on this position and I look forward to working closely with her."

As Labor Relations and Legal Strategy Managing Director, Jessica worked closely with senior management to create and maintain positive labor relations among our unionized workforce, providing counsel on labor litigation, negotiations, contract administration, organizing issues and managing attorneys who represent United in labor relations. Previously, she served as Labor and Employment Counsel in our legal department.

Jessica has a passion for creating a pipeline of diverse lawyers and leaders, and was honored as one of Chicago Defender's "Women of Excellence" for excellence in her career and civic engagement in 2017. She currently serves as President of uIMPACT, our women's employee business resource group.

Jessica's new role is effective immediately.

United Cargo and logistics partners keep critical medical shipments moving

By The Hub team, July 02, 2020

By working together and strengthening partnerships during these unprecedented times, our global community has overcome challenges and created solutions to keep the global supply chain moving. As COVID-19 continues to disrupt the shipping landscape, United and our industry partners have increasingly demonstrated our commitment to the mission of delivering critical medical supplies across the world.

United Cargo has partnered with DSV Air and Sea, a leading global logistics company, to transport important pharmaceutical materials to places all over the world. One of the items most critical during the current crisis is blood plasma.

Plasma is a fragile product that requires very careful handling. Frozen blood plasma must be kept at a very low, stable temperature of negative 20 degrees Celsius or less – no easy task considering it must be transported between trucks, warehouses and airplanes, all while moving through the climates of different countries. Fortunately, along with our well-developed operational procedures and oversight, temperature-controlled shipping containers from partners like va-Q-tec can help protect these sensitive blood plasma shipments from temperature changes.

A single TWINx shipping container from va-Q-tec can accommodate over 1,750 pounds of temperature-sensitive cargo. Every week, DSV delivers 20 TWINx containers, each one filled to capacity with human blood plasma, for loading onto a Boeing 787-9 for transport. The joint effort to move thousands of pounds of blood plasma demonstrates that despite the distance, challenges in moving temperature-sensitive cargo and COVID-19 obstacles, we continue to find creative solutions with the help of our strong partnerships.

United Cargo is proud to keep the commercial air bridges open between the U.S. and the rest of the world. Since March 19, we have operated over 3,200 cargo-only flights between six U.S. hubs and over 20 cities in Asia, Australia, Europe, South America, India, the Caribbean and the Middle East.

Celebrating Juneteenth

By United Airlines, June 18, 2020

A message from UNITE, United Airlines Multicultural Business Resource Group

Fellow United team members –

Hello from the UNITE leadership team. While we communicate frequently with our 3,500 UNITE members, our platform doesn't typically extend to the entire United family, and we are grateful for the opportunity to share some of our thoughts with all of you.

Tomorrow is June 19. On this day in 1865, shortened long ago to "Juneteenth," Union soldiers arrived in Galveston, Texas, to announce that the Civil War had ended and all enslaved individuals were free. For many in the African-American community, particularly in the South, it is recognized as the official date slavery ended in the United States.

Still, despite the end of slavery, the Constitutional promise that "All men are created equal" would overlook the nation's Black citizens for decades to come. It wasn't until nearly a century later that the Civil Rights Act (1964) ended legal segregation and the Voting Rights Act (1965) protected voting rights for Black Americans. But while the nation has made progress, the killings of Ahmaud Arbery, Breonna Taylor and George Floyd have made it undeniably clear that we still have a lot of work to do to achieve racial parity and inclusion.

Two weeks ago, Scott and Brett hosted a virtual town hall and set an important example by taking a minute, as Brett said, "to lower my guard, take off my armor, and just talk to you. And talk to you straight from the heart."

Difficult conversations about race and equity are easy to avoid. But everyone needs to have these conversations – speaking honestly, listening patiently and understanding that others' experiences may be different from your own while still a valid reflection of some part of the American experience.

To support you as you consider these conversations, we wanted to share some resources from one of United's partners, The National Museum of African American History and Culture. The museum will host an all-day Virtual Juneteenth Celebration to recognize Juneteenth through presentations, stories, photographs and recipes. The museum also has a portal that United employees can access called Talking About Race, which provides tools and guidance for everyone to navigate conversations about race.

Our mission at UNITE is to foster an inclusive working environment for all of our employees. While we are hopeful and even encouraged by the widespread and diverse show of support for African Americans around the country – and at United - we encourage everyone to spend some time on Juneteenth reflecting on racial disparities that remain in our society and dedicating ourselves to the work that still must be done to fight systemic racism. By honoring how far we've come and honestly acknowledging how far we still must go, we believe United – and the incredible people who are the heart and soul of this airline - can play an important role in building a more fair and just world.

Thank you,

UNITE (United Airlines Multicultural Business Resource Group)

Leadership Team

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