United Polaris Lounges Create an Experience Like No Other - United Hub
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United Polaris lounges create an experience like no other

By The Hub team, October 26, 2016

Updated January 30, 2017

December marked the opening of our first United Polaris℠ lounge at Chicago's O'Hare International Airport, bringing an entirely new type of lounge experience for the ultimate in pre-flight relaxation.

Private seating stations at Chicago O'Hare's United Polaris lounge

Dine, relax and unwind

Your international premium cabin travel is no longer just about the flight… It begins in the new United Polaris lounge. Whether you need to get some work done or want to relax and unwind before your flight, this exclusive new lounge offers those options and more. Fit in some quality work time at one of our private seating stations with pull-out desks and integrated power. If you're looking to recharge before your flight takes off, relax in a tucked-away chaise in our relaxation area, where white noise and dim lighting create a peaceful atmosphere.

The bar area at Chicago O'Hares United Polaris lounge

You'll also have the option to enjoy a full restaurant-style meal prior to your flight, so you can spend more time sleeping or resting in the air. The United Polaris lounge menu, featuring a selection of Chef Art Smith's famous dishes, is seasonally and globally influenced and sourced from local suppliers. In addition to a new menu, enjoy aviation-inspired or classic crafted cocktails from mixologist Adam Seger, or choose from our extensive wine and beer menu.

With the idea of providing a one-of-a-kind experience in each United Polaris lounge, artist Wolfgang Buttress will be designing a site-specific light sculpture for each location that has symbolism for the city the lounge resides in. The first sculpture, for our Chicago O'Hare lounge location, is referred to as "North Star Chicago." The figure, a grid taken directly from a map of Chicago, with the stars in the Northern Hemisphere hovering over it, is designed to inspire a sense of wonder.

More to come

A total of nine lounges are slated to open in airports worldwide: Chicago, Houston, Los Angeles, New York/Newark, San Francisco, Washington Dulles, Hong Kong, London Heathrow and Tokyo Narita. The U.S. locations will open in 2017, with international locations becoming available starting in 2018.

United cargo-only flights transport critical goods

By The Hub team

When the pandemic began, United Cargo knew it would be critical to utilize its fleet, network and industry-leading pharmaceutical handling processes to transport a COVID-19 vaccine when the time came.

Connecting vaccines to the world: United responds to mass distribution effort

December 22, 2020

On November 27, United Airlines became the first commercial airline to safely deliver the first batch of Pfizer and BioNTech's COVID-19 vaccine into the U.S. thanks to a coordinated effort between United's cargo, safety, technical operations, flight operations, regulatory and legal teams.

Now as the entire shipping and logistics industry bands together to widely distribute vaccines, United is leveraging all of its flights, including cargo-only and those carrying passengers, to transport millions of vaccines to destinations throughout our network, including Honolulu, Guam and Saipan – the first of any carrier to do so.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Airline and its customers use crowdsourcing platform - Miles on a Mission - to donate more than 11 million miles for charities like the Thurgood Marshall College Fund, College to Congress and Compass to Care
By United Newsroom, December 01, 2020

CHICAGO, Dec. 1, 2020 /PRNewswire/ -- United is inviting MileagePlus members to give back on Giving Tuesday and throughout the holiday season by donating miles to nearly 40 non-profits through United Airlines' crowdsourcing platform, Miles on a Mission. Non-profits like Thurgood Marshall College Fund, College to Congress and Compass to Care are attempting to raise a total of more than 11 million miles to be used for travel for life-saving health care, continued education, humanitarian aid and more. United will match the first 125,000 miles raised for each of these organizations to help ensure they meet their goals.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Why we fly

By The Hub team, November 27, 2020

In October 2019, we launched a first-of-its-kind airline miles donation platform, Miles on a Mission. In the inaugural year, MileagePlus members donated over 70 million miles, with United matching over 20 million miles, to 51 organizations. These miles have allowed for these organizations to do important, life-changing, life-saving work in the communities we serve around the globe.

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