The new United Polaris® Lounge at LAX Has Arrived - United Hub

The new United Polaris lounge at LAX has arrived

By The Hub team, January 12, 2019

Today, Los Angeles' International Airport (LAX) welcomed the newest lounge to the United Polaris® family. Similar to its predecessors, the new United Polaris lounge offers elevated comfort and service from lounge to landing, providing our international premium cabin customers with a truly unique experience.

Distinct features and seating to meet all needs

With sweeping views of the airport and its surroundings, including the iconic space-age Theme Building, the new United Polaris lounge lets customers enjoy their preferences of three distinct experiences: an area to relax, an area to recharge and an area to engage. A custom scent, curated music playlist and subtle mood lighting all come together to create a memorable sensory experience.

Dining tables at the United Polaris lounge at LAX

Dining tables at the United Polaris lounge at LAX

Seating at the United Polaris lounge at LAX

Seating at the United Polaris lounge at LAX

The space features a variety of seating areas to meet all needs — whether you want to charge your mobile devices, take advantage of complimentary high-speed Wi-Fi, enjoy a gourmet meal or snack or simply rest before your flight. United Polaris lounge signature seats offer additional privacy for uninterrupted work or relaxation with integrated AC and USB power. The seats are designed with an oversized chair, integrated work or dining table, large privacy dividers and a personal side lamp.

Tucked away from the rest of the lounge, daybeds outfitted with a Saks Fifth Avenue blanket and pillow offer a quiet place to rest and recharge. Visitors also have the option to freshen up in our shower suites or simply indulge in Soho House & Co's Cowshed Spa products, featuring the best in wildcrafted ingredients and essential oils. Customers have ample space to keep their luggage with them in the shower suite so they will have all their personal items at hand. A valet will even steam your clothes upon request.

Freshen up in the shower suite 


Food and drink selections with regional and global influences

Visitors can look forward to a culinary journey with an inventive, seasonal menu that manages to be familiar and far-reaching at once. Food and drink selections include nods to both the local area and the popular destinations we serve from Los Angeles. Behind the menu is Chef Tritia Gestuvo who delivers a culinary experience that is welcoming and familiar with global flair, using her extensive culinary training under L.A. legend Joachim Splichal and more than 10 years of experience in French cuisine to develop these distinctly tailored offerings. This menu is a true reflection of the love and passion Chef Gestuvo has for her hometown. Customers can grab something from the buffet before boarding or settle in for a full meal in the private dining space, which sits up to 16 people. Whether indulging in the street taco trio or sipping on a High Altitude Bloody Mary, travelers have plenty of choices to fuel up for their long flight ahead.

A labor love

The focus behind the United Polaris experience has always been to provide our long-distance travelers with what they've asked for: better sleep in the sky. Hundreds of customers and employees were involved in more than 12,000 hours of research leading to the development of United Polaris. Through many focus groups and hours of on-the-ground and inflight product simulations — including overnight sleep tests for the new United Polaris seats — we explored a wide variety of product and service offerings and received feedback on what worked and what didn't. Only the best features went on to become a part of the United Polaris experience.

Take a look at how the United Polaris lounge at LAX was built:

The United Polaris lounge at Los Angeles' International Airport joins other lounges Houston's George Bush Intercontinental Airport follows closely follows the debut of the United Polaris lounge at San Francisco International Airport in April and the United Polaris lounge at New York/Newark last month. The United Polaris lounge at Los Angeles International Airport will open later this fall.

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