United Premium Transcontinental Service Debuts - United Hub

Cross country comfort: United Premium Transcontinental service debuts

By The Hub team, July 01, 2017

World-class cities inspire our premium transcontinental service

Today we announced an enhanced premium transcontinental service that includes deluxe amenities and a culinary experience inspired by the four cities served — Boston, San Francisco, Los Angeles and New York — including a new route between Boston and San Francisco. Offering many of the same amenities found on our international routes, premium transcontinental service debuted today. The United Business experience will include flat-bed seats, food and beverage offerings inspired by United PolarisSM onboard dining, and deluxe amenities. Customers seated in United Economy Plus® will also enjoy a coastal-city-inspired menu at no additional charge.

"We routinely see high demand for travel between our coasts and we want to provide the same level of quality typically reserved for international routes — this includes all flat-bed seating in business class as well as an industry-leading dining experience for customers in Economy Plus," said Mark Krolick, United's vice president of marketing. "Our updated premium transcontinental service not only connects travelers between four of the nation's largest markets, it connects customers to the best food, drinks and amenities from these world-class cities."

United Business class customers will now enjoy relaxing and sleep focused seating on all premium transcontinental flights

The Trotter Project chefs add local flair to premium transcontinental dining

Customers will enjoy new food and beverage offerings refreshed seasonally from local partners and dining menus by critically acclaimed Trotter Project chefs from the premium transcontinental markets, including:

  • David LeFevre, Chef Partner, Manhattan Beach Post, California
  • Mitchell Nordby, Sous Chef, Parallel 37 at the Ritz Carlton Hotel, San Francisco
  • Michael Armstrong, Executive Chef, Dream Downtown and Bodega Negra, New York

Enjoy world-class cuisine inspired by our one of the four markets served

Customers in United Business on premium transcontinental routes can also enjoy a refreshing Moscow Mule featured cocktail with candied ginger and fresh lime and Sam Adams Summer Ale on select flights, in addition to our signature dessert cart featuring small dessert bites, fresh fruit and a selection of cheeses.

The featured cocktail is a refreshing Moscow Mule with candied ginger and fresh lime

Starting this month,, Economy Plus customers traveling on premium transcontinental routes will enjoy a coastal-city-inspired menu along with alcoholic beverages — including the featured cocktail if they choose. Additionally, Economy Plus customers will receive a complimentary hot fresh entrée, dessert and fruit, a pre-arrival snack and their choice of alcoholic beverages. Sample menu selections include savory roasted chicken with a smoked barbecue sauce and butternut squash tortellini with sage cream sauce. Dessert options will include New York's favorite sweet treat, cheesecake, as well as a chocolate brownie and fresh seasonal fruit.

"Customers traveling in Economy Plus will receive the industry's best economy cabin dining experience," noted Krolick. "Flying between Boston or the New York area and the west coast can be akin to flying from the east coast to Europe, and we want to provide a satisfying and unparalleled meal in our Economy cabin. This enhancement to Economy Plus is our first step toward a premium Economy offering for our customers."

Enjoy all the comforts and luxuries at 35,000 feet

Customers traveling in United Business will enjoy 180-degree flat-bed seats along with improved amenities including a custom-designed duvet and pillow from New York's Saks Fifth Avenue and a newly designed Saks amenity kit. Customers will also receive hot towel service both before the main meal service and prior to arrival. Additionally, United Business customers will continue to enjoy United Club access to freshen up, relax and enjoy complimentary food and beverages prior to departure or upon arrival, as well as Premier Access® priority check-in and boarding.

Welcoming Boston as a premium transcontinental market

Founded in 1630, Boston is one of the oldest cities in the U.S. and it's now the newest city to receive flat-bed seating for flights between Boston and San Francisco. From renowned restaurants to historical sites, the city of Boston has much to explore. Take a stroll back in time on Boston's 2.5-mile Freedom Trail where you'll visit sites that tell visitors the story of the nation's founding. With this new schedule, customers will have the option of choosing an early morning departure from both San Francisco and Boston, an 8:30 p.m. departure from Boston and multiple overnight flights from San Francisco. The San Francisco-Boston route will operate in both directions and feature up to 28 flat-bed seats on each flight.

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CHICAGO, Sept. 23, 2021 /PRNewswire/ -- United today announced it is giving customers even more flexibility when they need to rebook their travel by helping them to find and use their travel credits. United is the only airline to make it easy for customers to use their credits by automatically displaying them as a payment option during the checkout process. This functionality will be available for MileagePlus® members first and the airline is working to roll it out to all customers in the near future. Also, beginning next week, United will be the first to let customers use their travel credits for extra legroom seats and to pre-pay for checked baggage.

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By United Newsroom, September 17, 2021

CHICAGO, Sept. 17, 2021 /PRNewswire/ -- United Airlines announced today that new service between Washington, D.C. and Lagos, Nigeria will begin November 29 (subject to government approval). The airline will operate three weekly flights connecting the U.S. capital to Nigeria's largest city, which is also the top Western African destination for U.S-based travelers. Tickets will be available for sale on united.com and the United app this weekend.

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By United Newsroom, September 09, 2021

CHICAGO and DES PLAINES, Ill., Sept. 9, 2021 /PRNewswire/ -- United and Honeywell today announced a joint multimillion-dollar investment in Alder Fuels – a cleantech company that is pioneering first-of-its-kind technologies for producing sustainable aviation fuel (SAF) at scale by converting abundant biomass, such as forest and crop waste, into sustainable low-carbon, drop-in replacement crude oil that can be used to produce aviation fuel. When used together across the fuel lifecycle, the Alder technologies, coupled with Honeywell's Ecofining™ process, could have the ability to produce a carbon-negative fuel at spec with today's jet fuel. The goal of the technologies is to produce fuel that is a 100% drop-in replacement for petroleum jet fuel.

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