A Puerto Rico evacuee's reunion with her daughter - United Hub
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A Puerto Rico evacuee's reunion with her daughter

By The Hub team, October 11, 2017

On Wednesday, October 4, we sent a relief flight to deliver more than 300 skilled workers and 35,000 pounds of essential supplies to the people of hard-hit Puerto Rico.

The return flight reunited nearly 250 evacuees with family and loved ones. Among the passengers on that flight was 67-year-old Berta Cuadra, who lives in San Juan, Puerto Rico. Confined to a wheelchair as a result of childhood polio, Berta had been stranded in her 2 nd floor apartment with limited access to electricity and water and unable to communicate with her family back in Chicago. "For days we weren't able to reach her or get in touch with her, " said her daughter, Jessica Hernandez. With tears of gratitude, Jessica greeted her mother upon her arrival at Chicago's O'Hare Airport.

"I'm convinced that my mom has angels looking after her throughout this whole event because it is incredible how people have just really stepped up to help each other. I am so grateful to United for giving our family this opportunity to reconnect and get together," said Jessica.

United Makes it Easier for Customers to Find and Use Travel Credits

The airline offers customers the most transparent and user-friendly options in the industry to encourage and simplify using travel credits
By United Newsroom, September 23, 2021

CHICAGO, Sept. 23, 2021 /PRNewswire/ -- United today announced it is giving customers even more flexibility when they need to rebook their travel by helping them to find and use their travel credits. United is the only airline to make it easy for customers to use their credits by automatically displaying them as a payment option during the checkout process. This functionality will be available for MileagePlus® members first and the airline is working to roll it out to all customers in the near future. Also, beginning next week, United will be the first to let customers use their travel credits for extra legroom seats and to pre-pay for checked baggage.

United Airlines Plans to Begin Flights Between Washington, D.C. and Lagos, Nigeria in November

United to operate the first ever nonstop flight between Washington, D.C. and Lagos and offer more flights between D.C. and Africa than any other carrier
By United Newsroom, September 17, 2021

CHICAGO, Sept. 17, 2021 /PRNewswire/ -- United Airlines announced today that new service between Washington, D.C. and Lagos, Nigeria will begin November 29 (subject to government approval). The airline will operate three weekly flights connecting the U.S. capital to Nigeria's largest city, which is also the top Western African destination for U.S-based travelers. Tickets will be available for sale on united.com and the United app this weekend.

United, Honeywell Invest in New Clean Tech Venture from Alder Fuels, Powering Biggest Sustainable Fuel Agreement in Aviation History

United agrees to purchase 1.5 billion gallons of sustainable aviation fuel (SAF) over 20 years - which is one and a half times the size of the rest of the world's airlines' publicly announced SAF commitments combined
By United Newsroom, September 09, 2021

CHICAGO and DES PLAINES, Ill., Sept. 9, 2021 /PRNewswire/ -- United and Honeywell today announced a joint multimillion-dollar investment in Alder Fuels – a cleantech company that is pioneering first-of-its-kind technologies for producing sustainable aviation fuel (SAF) at scale by converting abundant biomass, such as forest and crop waste, into sustainable low-carbon, drop-in replacement crude oil that can be used to produce aviation fuel. When used together across the fuel lifecycle, the Alder technologies, coupled with Honeywell's Ecofining™ process, could have the ability to produce a carbon-negative fuel at spec with today's jet fuel. The goal of the technologies is to produce fuel that is a 100% drop-in replacement for petroleum jet fuel.

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