United's CEO, Oscar Munoz, on Q2 Performance - United Hub

Watch: CEO, Oscar Munoz, on United's Q2 performance

By United Airlines, July 16, 2019

Today, we released our second-quarter 2019 earnings. In a message to employees, our CEO, Oscar Munoz, said, "Thanks again to your incredible work this quarter, we delivered on the promises we made to our customers, investors and ourselves, proving once again that, here at United, we consistently deliver on our commitments. We promised a 'no excuses' mentality on cost, and that's how we weathered the issues around the 737 MAX grounding, while still delivering another great quarter of solid pre-tax margin expansion."

Oscar went on to say, "We want to keep that trendline going up over the rest of the year and beyond by doing the three things we've been doing: First, continue to deliver strong operations while executing on our multi-year growth strategy. Secondly, stay laser-focused on efficiency and cost management. And lastly, keep winning over customers by delivering the most caring service possible. By the way, a great example of that is the new ConnectionSaver innovation, which is yet another way we're putting our customers at the center of everything we do."

Watch the video below to hear more from Oscar.

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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