The 'Queen's' Last Hurrah - United Hub
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The 'Queen's' last hurrah

By Matt Adams, November 08, 2017

Plaid polyester, platform go-go boots, sideburns and big hair all made a comeback on Tuesday as customers and employees said goodbye to the "Queen of the Skies" with a raucous celebration at San Francisco International Airport's Gate 86 before taking off for Honolulu on United's final Boeing 747 flight.

Many of the passengers came decked out in their best '70s garb and a complement of flight attendants from around the U.S. chosen by base leaders for recognition were there to sport the original uniforms worn on the first 747 "Friend Ship" routes; the flight was operated with a regular, Honolulu-based crew.

Flight attendants and a customer in retro 70's outfits

The gate area took on the feel of a family reunion, with generations of loyal United flyers swapping memories about their cherished 747. Managed Care Program Manager, Terry Werber's father was a United mechanic at CLE when she was growing up, and she took her first 747 flight on a family trip to Honolulu in 1971. On Tuesday, Terry wore the same floral print dress that her mother had worn on that flight 46 years earlier.

Terry and her husband Fred love the aircraft so much that when their son Zachary was born at 7:47 p.m., they gave him the middle name "Boeing."

"I know, it's crazy," Terry said, laughing. "Airplane people are crazy – just look around us!"

Retired flight attendant Peggy Daughtry, who flew on the 747 out of Honolulu during parts of her 35-year career, was there courtesy of her son Donovan, a 1K Premier customer who purchased a seat for her as a surprise.

"I started to cry," she said, describing how she felt when Donovan told her the news. "He knew how much this means to me. This is where [we flight attendants] grew up. We were the 'girls next door' and this plane was our home. And when you were on board, we welcomed you and said, 'Now let us make it special for you.'"

Flight attendant on the final 747 flight with Hawaiian themed 70's drinks

Peggy's favorite memories are of the lengths they went to in order to make the trips to and from Honolulu fun, such as decorating serving carts to look like homecoming floats, playing trivia games and taking time to get to know the passengers.

"My rule was, if you didn't know five people's stories by the time we landed, then you weren't doing your job," she said.

Customer Thomas Lee, who was on the first-ever commercial 747 flight – a Pan Am trip from New York to London – was there, too, saying the chance to fly it one last time was too good to pass up. So was Neyssan Rassesh, a customer with nearly 5 million miles flown on United. He began flying on the 747 years ago when his family lived in Senegal. "That was the only aircraft that flew to the U.S.," he said. "We'd fly from Senegal to New York six times a year."

With tattoos of his passport immigration stamps inked on his forearm, it was hard not to notice customer Nick Calle taking photos. "It's one of my favorite planes," he said, talking of his love for all things aviation-related.

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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