United Ranked No. 1-based U.S. Global Carrier - United Hub
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United ranked No. 1 U.S.-based global carrier

By Ryan Hood, February 28, 2017

The Points Guy, a travel and lifestyle media platform, released its annual "Best and Worst Airlines in the United States" rankings of the 10 largest U.S. domestic carriers, and we finished highest among U.S.-based global carriers — well ahead of American Airlines and Delta Airlines. Overall, we ranked second, right behind Alaska Airlines.

In the article, The Points Guy wrote that United "performed solidly in a number of our criteria, including route network, cabin comfort, baggage and change fees and lounges"

The Points Guy compiles the rankings by assessing airfare, bag and change fees, route network, on-time arrivals, cabin comfort, customer satisfaction, lost baggage, involuntary bumps, frequent flyer program and lounges. We spoke with The Points Guy Analyst Julian Mark Kheel. "What stood out to me about United was consistency," Mr. Kheel said. "United was consistently in the top four in a lot of our criteria and wasn't in the bottom three of any of the categories. Things are definitely improving there."

The Points Guy consists of a team of travel editors. With 3.3 million unique monthly website visitors and more than 2 million followers across social media platforms, The Points Guy is a well-known, go-to source for travel information.

United cargo-only flights transport critical goods

By The Hub team

When the pandemic began, United Cargo knew it would be critical to utilize its fleet, network and industry-leading pharmaceutical handling processes to transport a COVID-19 vaccine when the time came.

Connecting vaccines to the world: United responds to mass distribution effort

December 22, 2020

On November 27, United Airlines became the first commercial airline to safely deliver the first batch of Pfizer and BioNTech's COVID-19 vaccine into the U.S. thanks to a coordinated effort between United's cargo, safety, technical operations, flight operations, regulatory and legal teams.

Now as the entire shipping and logistics industry bands together to widely distribute vaccines, United is leveraging all of its flights, including cargo-only and those carrying passengers, to transport millions of vaccines to destinations throughout our network, including Honolulu, Guam and Saipan – the first of any carrier to do so.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Airline and its customers use crowdsourcing platform - Miles on a Mission - to donate more than 11 million miles for charities like the Thurgood Marshall College Fund, College to Congress and Compass to Care
By United Newsroom, December 01, 2020

CHICAGO, Dec. 1, 2020 /PRNewswire/ -- United is inviting MileagePlus members to give back on Giving Tuesday and throughout the holiday season by donating miles to nearly 40 non-profits through United Airlines' crowdsourcing platform, Miles on a Mission. Non-profits like Thurgood Marshall College Fund, College to Congress and Compass to Care are attempting to raise a total of more than 11 million miles to be used for travel for life-saving health care, continued education, humanitarian aid and more. United will match the first 125,000 miles raised for each of these organizations to help ensure they meet their goals.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Why we fly

By The Hub team, November 27, 2020

In October 2019, we launched a first-of-its-kind airline miles donation platform, Miles on a Mission. In the inaugural year, MileagePlus members donated over 70 million miles, with United matching over 20 million miles, to 51 organizations. These miles have allowed for these organizations to do important, life-changing, life-saving work in the communities we serve around the globe.

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