Airport Screening Modernized With New Checkpoint at Newark - United Hub
airport

Airport screening modernized with debut of fully redesigned checkpoint at Newark

By The Hub team, March 21, 2017

Today, we are enabling customers to move through the screening process quicker at Newark Liberty International Airport with the opening of a fully redesigned and consolidated security checkpoint in Terminal C. The redesigned checkpoint, which includes dedicated Premier Access and TSA Precheck® security lanes, features 17 state-of-the-art automated screening lanes, making Terminal C the first checkpoint in the country to exclusively feature the new lanes. Last year, we became the first U.S.-based airline to open automated screening lanes at multiple airports and the first to exclusively dedicate automated lanes to a TSA Precheck® security checkpoint.

"At United, we pursue relevant innovation in everything that we do, on the ground and in the air," said Greg Hart, United's executive vice president and chief operations officer. "The opening of our fully redesigned, state-of-the-art checkpoint in Newark – New York's premier trans-Atlantic gateway – continues our commitment to use the latest technology to improve the airport experience for our customers."

The launch of the redesigned security checkpoint and additional automated screening lanes at Newark marks the latest step in our ongoing strategy to leverage the latest technology to ensure customers have a reliable and enjoyable experience during their travels. We recently opened automated screening lanes at our hubs in Newark, Chicago and Los Angeles. Later this summer, we plan to install audio and visual enhancements at security checkpoints at several hubs, utilizing cutting-edge technology to provide customers with more information. We are also constructing a new, state-of-the-art customer check-in area and a consolidated security screening checkpoint in Terminal 7 at Los Angeles International Airport, which we expect to open later this year.

Newark Liberty Terminal C: Terminal for today's connected traveler

In recent years we have introduced multiple enhancements in Terminal C to further meet the needs of our customers. In 2014, we opened a new Global Services reception lobby for our top frequent flyers and collaborated with OTG to unveil an elevated dining and retail experience in the terminal, with cutting edge technology, premier dining options and trendsetting design. Additionally, we launched our "p.s." Premium Service at Newark Liberty in 2015, offering customers on transcontinental flights from the New York area the highest levels of service on the ground and in the air.

Last month, we debuted our all-new United Polaris℠ business class cabin on our all-new Boeing 777-300ER aircraft, which entered service flying out of Newark. The aircraft — and its United Polaris cabin interior — will initially operate between our hubs in Newark and San Francisco. We also plan to open an all-new United Polaris lounge in Terminal C later this year, offering customers chef-designed pre-flight dining, spa-like showers and sleep pods, a U.S. carrier first.


United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

Scroll to top