United Reports March 2018 Operations Performance - United Hub

United Reports March 2018 Operational Performance

April 09, 2018

CHICAGO, April 9, 2018 /PRNewswire/ -- United Airlines (UAL) today reported March 2018 operational results.

UAL's March 2018 consolidated traffic (revenue passenger miles) increased 6.5 percent and consolidated capacity (available seat miles) increased 3.8 percent versus March 2017. UAL's March 2018 consolidated load factor increased 2.2 points compared to March 2017.

About United

United Airlines and United Express operate approximately 4,600 flights a day to 354 airports across five continents. In 2017, United and United Express operated more than 1.6 million flights carrying more than 148 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, Newark/New York, San Francisco and Washington, D.C. United operates 750 mainline aircraft and the airline's United Express carriers operate 545 regional aircraft. The airline is a founding member of Star Alliance, which provides service to 191 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol "UAL".

Preliminary Operational Results

REVENUE PASSENGER MILES (000) March 2018 March 2017 Change Year to date
2018
Year to date
2017
Change
Revenue Passenger Miles: Domestic 10,740,113 10,313,258 4.1% 28,316,717 27,085,459 4.5%
Revenue Passenger Miles: Mainline 8,716,373 8,408,616 3.7% 22,808,386 21,880,767 4.2%
Revenue Passenger Miles: Regional 2,023,740 1,904,642 6.3% 5,508,331 5,204,692 5.8%
Revenue Passenger Miles: International 8,024,539 7,299,522 9.9% 21,532,116 20,525,521 4.9%
Revenue Passenger Miles: Atlantic 2,831,142 2,382,787 18.8% 7,094,089 6,392,642 11.0%
Revenue Passenger Miles: Pacific 3,003,281 2,820,214 6.5% 8,449,859 8,171,519 3.4%
Revenue Passenger Miles: Latin 2,190,116 2,096,521 4.5% 5,988,168 5,961,360 0.4%
Revenue Passenger Miles: Latin Mainline 2,109,742 2,019,803 4.5% 5,757,450 5,737,878 0.3%
Revenue Passenger Miles: Latin Regional 80,374 76,718 4.8% 230,718 223,482 3.2%
Revenue Passenger Miles: Consolidated 18,764,652 17,612,780 6.5% 49,848,833 47,610,980 4.7%
AVAILABLE SEAT MILES (000)
Available Seat Miles: Domestic 12,571,317 12,042,003 4.4% 34,194,966 32,516,226 5.2%
Available Seat Miles: Mainline 10,130,877 9,763,198 3.8% 27,325,875 26,097,477 4.7%
Available Seat Miles: Regional 2,440,440 2,278,805 7.1% 6,869,091 6,418,749 7.0%
Available Seat Miles: International 9,903,291 9,615,572 3.0% 27,782,198 27,291,906 1.8%
Available Seat Miles: Atlantic 3,519,840 3,357,474 4.8% 9,716,386 9,428,024 3.1%
Available Seat Miles: Pacific 3,789,630 3,694,788 2.6% 10,886,022 10,564,478 3.0%
Available Seat Miles: Latin 2,593,821 2,563,310 1.2% 7,179,790 7,299,404 (1.6%)
Available Seat Miles: Latin Mainline 2,484,431 2,449,770 1.4% 6,869,648 6,963,868 (1.4%)
Available Seat Miles: Latin Regional 109,390 113,540 (3.7%) 310,142 335,536 (7.6%)
Available Seat Miles: Consolidated 22,474,608 21,657,575 3.8% 61,977,164 59,808,132 3.6%
PASSENGER LOAD FACTOR
Passenger Load Factor: Domestic 85.4% 85.6% (0.2) pts 82.8% 83.3% (0.5) pts
Passenger Load Factor: Mainline 86.0% 86.1% (0.1) pts 83.5% 83.8% (0.3) pts
Passenger Load Factor: Regional 82.9% 83.6% (0.7) pts 80.2% 81.1% (0.9) pts
Passenger Load Factor: International 81.0% 75.9% 5.1 pts 77.5% 75.2% 2.3 pts
Passenger Load Factor: Atlantic 80.4% 71.0% 9.4 pts 73.0% 67.8% 5.2 pts
Passenger Load Factor: Pacific 79.2% 76.3% 2.9 pts 77.6% 77.3% 0.3 pts
Passenger Load Factor: Latin 84.4% 81.8% 2.6 pts 83.4% 81.7% 1.7 pts
Passenger Load Factor: Latin Mainline 84.9% 82.4% 2.5 pts 83.8% 82.4% 1.4 pts
Passenger Load Factor: Latin Regional 73.5% 67.6% 5.9 pts 74.4% 66.6% 7.8 pts
Passenger Load Factor: Consolidated 83.5% 81.3% 2.2 pts 80.4% 79.6% 0.8 pts
ONBOARD PASSENGERS (000)
Onboard Passengers: Mainline 9,329 8,994 3.7% 24,602 23,825 3.3%
Onboard Passengers: Regional 3,660 3,420 7.0% 9,893 9,280 6.6%
Onboard Passengers: Consolidated 12,989 12,414 4.6% 34,495 33,105 4.2%
CARGO REVENUE TON MILES (000)
Cargo Revenue Ton Miles: Total 304,482 279,592 8.9% 817,405 748,434 9.2%
OPERATIONAL PERFORMANCE
Operational Performance: Mainline Departure Performance1 70.5% 67.0% 3.5 pts
Operational Performance: Mainline Completion Factor 98.0% 98.7% (0.7) pts
  1. 1Based on mainline scheduled flights departing by or before scheduled departure time
    Note: See Part II, Item 6 Selected Financial Data of the company's Annual Report on Form 10-K for the year ended December 31, 2016 for the definition of these statistics
 

1Based on mainline scheduled flights departing by or before scheduled departure time

Note: See Part II, Item 6, Selected Financial Data, of the company's Annual Report on Form 10-K for the fiscal year ended December 31, 2017 for the definitions of these statistics

Safe Harbor Statement

Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995: Certain statements included in this release are forward-looking and thus reflect our current expectations and beliefs with respect to certain current and future events and anticipated financial and operating performance. Such forward-looking statements are and will be subject to many risks and uncertainties relating to our operations and business environment that may cause actual results to differ materially from any future results expressed or implied in such forward-looking statements. Words such as "expects," "will," "plans," "anticipates," "indicates," "believes," "estimates," "forecast," "guidance," "outlook," "goals" and similar expressions are intended to identify forward-looking statements. Additionally, forward-looking statements include statements that do not relate solely to historical facts, such as statements which identify uncertainties or trends, discuss the possible future effects of current known trends or uncertainties, or which indicate that the future effects of known trends or uncertainties cannot be predicted, guaranteed or assured. All forward-looking statements in this release are based upon information available to us on the date of this release. We undertake no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events, changed circumstances or otherwise, except as required by applicable law. Our actual results could differ materially from these forward-looking statements due to numerous factors including, without limitation, the following: general economic conditions (including interest rates, foreign currency exchange rates, investment or credit market conditions, crude oil prices, costs of aircraft fuel and energy refining capacity in relevant markets); economic and political instability and other risks of doing business globally; demand for travel and the impact that global economic and political conditions have on customer travel patterns; competitive pressures on pricing and on demand; demand for transportation in the markets in which we operate; our capacity decisions and the capacity decisions of our competitors; the effects of any hostilities, act of war or terrorist attack; the effects of any technology failures or cybersecurity breaches; the impact of regulatory, investigative and legal proceedings and legal compliance risks; disruptions to our regional network; the ability of other air carriers with whom we have alliances or partnerships to provide the services contemplated by the respective arrangements with such carriers; costs associated with any modification or termination of our aircraft orders; potential reputational or other impact from adverse events in our operations, the operations of our regional carriers or the operations of our code share partners; our ability to attract and retain customers; our ability to execute our operational plans and revenue-generating initiatives, including optimizing our revenue; our ability to control our costs, including realizing benefits from our resource optimization efforts, cost reduction initiatives and fleet replacement programs; the impact of any management changes; our ability to cost-effectively hedge against increases in the price of aircraft fuel if we decide to do so; any potential realized or unrealized gains or losses related to any fuel or currency hedging programs; labor costs; our ability to maintain satisfactory labor relations and the results of any collective bargaining agreement process with our union groups; any disruptions to operations due to any potential actions by our labor groups; an outbreak of a disease that affects travel demand or travel behavior; U.S. or foreign governmental legislation, regulation and other actions (including Open Skies agreements and environmental regulations); industry consolidation or changes in airline alliances; our ability to comply with the terms of our various financing arrangements; the costs and availability of financing; our ability to maintain adequate liquidity; the costs and availability of aviation and other insurance; weather conditions; our ability to utilize our net operating losses to offset future taxable income; the impact of changes in tax laws; the success of our investments in airlines in other parts of the world; and other risks and uncertainties set forth under Part I, Item 1A., "Risk Factors," of our Annual Report on Form 10-K for the fiscal year ended December 31, 2017, as well as other risks and uncertainties set forth from time to time in the reports we file with the U.S. Securities and Exchange Commission.

 

 

 

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Adds Antimicrobial Spray to Already Extensive Cabin-Cleaning Measures

September 16, 2020

CHICAGO, Sept. 16, 2020 /PRNewswire/ -- United Airlines today announced that it is adding Zoono Microbe Shield, an EPA registered antimicrobial coating that forms a long-lasting bond with surfaces and inhibits the growth of microbes, to the airline's already rigorous safety and cleaning procedures. United is currently applying the coating each week on more than 30 aircraft to seats, tray tables, armrests, overhead bins, lavatories and crew stations and expects to add this latest measure to its entire mainline and express fleet before the end of the year.

United Airlines Strengthens Global Network, Adding New Nonstops to Africa, India and Hawaii

September 09, 2020

CHICAGO, Sept. 9, 2020 /PRNewswire/ -- United Airlines today announced plans to expand its global route network with new nonstop service to Africa, India and Hawaii. With these new routes, United will offer more nonstop service to India and South Africa than any other U.S. carrier and remains the largest carrier between the U.S. mainland and Hawaii.

Starting this December, United will fly daily between Chicago and New Delhi and, starting in spring 2021, United will become the only airline to operate between San Francisco and Bangalore, India and between Newark/New York and Johannesburg. United will also introduce new service between Washington, D.C., and Accra, Ghana and Lagos, Nigeria in late spring of 2021. In the summer of 2021, United will fly nonstops four times weekly between Chicago and Kona and between Newark/New York and Maui. And starting this week, United, the airline offering more nonstop service to Israel than any other U.S. carrier, begins new nonstop service between Chicago and Tel Aviv, the only carrier to offer this service.

United's newly announced international routes are subject to government approval and tickets will be available for purchase on united.com and the United app in the coming weeks.

"Now is the right time to take a bold step in evolving our global network to help our customers reconnect with friends, family and colleagues around the world," said Patrick Quayle, United's vice president of International Network and Alliances. "These new nonstop routes provide shorter travel times and convenient one-stop connections from across the United States, demonstrating United's continued innovative and forward-looking approach to rebuilding our network to meet the travel needs of our customers."

Offering nonstop service to three new destinations in Africa

United will become the only U.S. carrier serving Accra nonstop from Washington, D.C. and the only airline to serve Lagos nonstop from Washington, D.C., with three weekly flights to each destination beginning in late spring 2021. The Washington metropolitan area has the second-largest population of Ghanaians in the United States, and Lagos is the largest Western African destination from the United States. Now, with 65 different U.S. cities connecting through Washington Dulles, United will offer convenient one-stop connections to Western Africa.

United already provides seasonal, three-times-weekly service between Newark/New York and Cape Town. By adding new daily nonstop flights between Newark/New York and Johannesburg in spring 2021, the airline will operate more flights to South Africa than any other U.S. carrier, and will offer the only roundtrip, nonstop service from the United States to Johannesburg by a U.S carrier. These routes also offer easy connections for customers traveling to South Africa from more than 50 U.S. cities.

New nonstops to India from two U.S. cities

United has served India with nonstop service for 15 years and now builds on its existing service to New Delhi and Mumbai with two new routes. Beginning December 2020, United will introduce new nonstop service between Chicago and New Delhi and, for the first time ever, United customers will be able to travel nonstop between San Francisco and Bangalore starting spring 2021. Chicago has the second highest population of Indian-Americans in the United States, and customers from more than 130 U.S. cities can connect on United through O'Hare International Airport. Service from San Francisco to Bangalore connects two international technology hubs, broadening United's west coast service to India, which also includes San Francisco to New Delhi.

New nonstop service between Chicago and Tel Aviv

Beginning, Thursday, Sept. 10, United will start brand-new three-times-weekly nonstop service between Chicago and Tel Aviv. In addition to Chicago, United currently operates nonstop service between Tel Aviv and its hubs in Newark/New York and San Francisco and will resume service between Washington and Tel Aviv in October. The airline operates more nonstop service between the United States and Israel than any U.S. airline.

United expanding Hawaii service to the Midwest and East Coast

As customers look to resume leisure travel options, United will make it easier than ever to travel nonstop to Maui and Kona for the 2021 summer season. With the addition of new flights between both Newark/New York and Maui and Chicago and Kona, United will provide customers in the Midwest and U.S. East Coast with even faster and more convenient service to the Hawaiian Islands than any other airline.

United's New Flights



Destination

United Hub

Service

Season Start

Africa

Accra, Ghana

IAD

3x/week, 787-8

Spring 2021

Lagos, Nigeria

IAD

3x/week, 787-8

Spring 2021

Johannesburg, South Africa

EWR

Daily, 787-9

Spring 2021






India

Bangalore, India

SFO

Daily, 787-9

Spring 2021

New Delhi, India

ORD

Daily, 787-9

Winter 2020






Hawaii

Kahului, Maui

EWR

4x/week, 767-300ER

Summer 2021

Kona, Hawaii

ORD

4x/week, 787-8

Summer 2021


The United Travel Experience

United's new trans-Atlantic flights will operate with Boeing 787 Dreamliner aircraft featuring United Polaris® business class, a premium travel experience that prioritizes relaxation and comfort with features that include everything from custom, luxury bedding from Saks Fifth Avenue and restaurant-quality, multi-course inflight dining to premium amenity kits and full flat-bed seats.

United's new service between Chicago and Kona will operate with Boeing 787-8 Dreamliner aircraft and service between New York/Newark and Maui will operate with Boeing 767-300ER aircraft.

Committed to Ensuring a Safe Journey

United is committed to putting health and safety at the forefront of every customer's journey, with the goal of delivering an industry-leading standard of cleanliness through its United CleanPlusSM program. United has teamed up with Clorox and Cleveland Clinic to redefine cleaning and health safety procedures from check-in to landing and has implemented more than a dozen new policies, protocols and innovations designed with the safety of customers and employees in mind, including:

  • Requiring all travelers – including crew members – to wear face coverings.
  • Using HEPA filters – in the air and during the entire boarding and deplaning process - to circulate air and remove up to 99.97% of airborne particles.
  • Using electrostatic spraying before departure for enhanced cabin sanitation.
  • Using ultraviolet lighting technology on pilot flight decks to further disinfect the aircraft interior.
  • During check-in, requiring customers to acknowledge they do not have COVID-19 symptoms.
  • Offering customers a touchless baggage check-in experience.
  • Boarding fewer customers at a time, from the back of the plane to the front, to allow for more social distancing.

About United

United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines Holdings Extends Leading Commitment To Diversity In The Board Room

September 09, 2020

CHICAGO, Sept. 9, 2020 /PRNewswire/ -- United Airlines Holdings, Inc. (UAL) today announced that as part of its overall commitment to recruit and develop more diverse talent to better serve customers, its Board of Directors expects to add a second Black board member. The Board of Directors collectively agreed last December to further diversify the board, conduct a search and recruit an additional Black board member.

"As the first Latino to lead a major airline, I know from experience that a company can only truly thrive if those at the top are as diverse as the customers, communities and employees they serve - starting with the boardroom," said Oscar Munoz, Executive Chairman "It's a matter of competitiveness as well as conscience. That's why I am proud we are continuing our long-standing efforts to further diversify our board leadership to help lead United into the future."

In addition to this commitment, United today also signed on to The Board Challenge, a movement among companies looking to accelerate change. United, like other Charter Pledge Partners, currently has a diverse board including one Black board member and is encouraging other corporations to do the same. The company and its Board of Directors believe that diverse leadership improves its ability to serve the millions of customers who choose to fly United across the globe.

"Change comes from the top, and by making this commitment, we will expand and diversify the leaders that are helping to guide United forward during some of the toughest challenges we have faced," said Scott Kirby, CEO. "As our search progresses, I am reminded of the wealth of untapped diverse talent that is out there and the ongoing responsibility that we, as corporate leaders, have to confront systemic racism head-on and actively recruit this talent at all levels of our organizations."

About United
United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Strategically Adds Limited Capacity to October Schedule

September 04, 2020

CHICAGO, Sept. 4, 2020 /PRNewswire/ -- United Airlines today announced it plans to fly 40% of its full schedule in October 2020 compared to October of last year. In September, United expects to fly 34% of its full schedule.

United Names Mike Hanna Senior Vice President of Airport Operations

September 04, 2020

CHICAGO, Sept. 4, 2020 /PRNewswire/ -- United Airlines announced today Mike Hanna as its new senior vice president of Airport Operations. In this new role, Hanna will oversee the carrier's worldwide airport operations, including United Ground Express, a wholly owned subsidiary of United. This change is effective immediately.

United Helps Customers Navigate Travel Restrictions with New Online, Interactive Map

September 03, 2020

CHICAGO, Sept. 3, 2020 /PRNewswire/ -- United Airlines today introduces a new interactive map tool on united.com and the United mobile app that allows customers to filter and view destinations' COVID-19 related travel restrictions. The Destination Travel Guide, a first among U.S. airlines, provides an interactive, color coded map to highlight if a destination is closed, partially open or fully open for travel, and will also note if any tests or self-quarantining is required for travel. Customers can easily filter destinations to view local regulations, such as social distancing and mask enforcement, as well as to see if hotels, restaurants and other leisure outlets are open to the public.

United Airlines Permanently Eliminates Change Fees

August 30, 2020

CHICAGO, Aug. 30, 2020 /PRNewswire/ -- The only thing constant is change and at United Airlines, some of the fees associated with changes related to flying are gone for good. The carrier announced today that it is permanently getting rid of change fees on all standard Economy and Premium cabin tickets for travel within the U.S., effective immediately. And starting on January 1, 2021, any United customer can fly standby for free on a flight departing the day of their travel regardless of the type of ticket or class of service, a first among U.S. carriers, while MileagePlus Premier members can confirm a seat on a different flight on the same day with the same departure and arrival cities as their original ticket if a seat in the same ticket fare class is available.

United Airlines Doubles Service Between San Francisco and Shanghai

August 18, 2020

CHICAGO, Aug. 18, 2020 /PRNewswire/ -- United Airlines today announced it will increase service to China from two to four weekly flights between San Francisco and Shanghai's Pudong International Airport via Seoul's Incheon International Airport. Beginning Sept.4, 2020, United will operate four weekly flights with Boeing 777-300ER aircraft from San Francisco to Shanghai on Wednesdays, Fridays, Saturdays and Sundays. Customers traveling from Shanghai will return to San Francisco on Mondays, Thursdays, Saturdays and Sundays. Tickets will be available for purchase beginning Wednesday, Aug.19 on united.com and the United mobile app.

Adjusting to Customer Demand, United Adds New Nonstop Service to Florida

August 12, 2020

CHICAGO, Aug. 12, 2020 /PRNewswire/ -- United Airlines today announced plans to add up to 28 daily nonstop flights this winter connecting customers in Boston, Cleveland, Indianapolis, Milwaukee, New York/LaGuardia, Pittsburgh and Columbus, Ohio to four popular Florida destinations. The new, nonstop flights reflect United's continuing strategy to aggressively, and opportunistically manage the impact of COVID-19 by increasing service to destinations where customers most want to fly.

United Now Cleaning Flight Decks with UVC Lighting

August 06, 2020

CHICAGO, Aug. 6, 2020 /PRNewswire/ -- United Airlines is now cleaning pilot flight decks with Ultraviolet C (UVC) lighting technology on most aircraft at its hub airports to disinfect the flight deck interior and continue providing pilots with a sanitary work environment. The airline is using handheld, AUVCo blades from the American Ultraviolet company to kill any viruses that may reside on sensitive switches and touch screen displays within the flight deck.

United Airlines Plans to Resume Service on More Than 25 International Routes in September

July 31, 2020

CHICAGO, July 31, 2020 /PRNewswire/ -- United Airlines today announced it plans to resume service on nearly 30 international routes in September, including flights to Asia, India, Australia, Israel and Latin America and to continue to add ways to visit popular vacation destinations in the Caribbean, Hawaii and Mexico. The airline intends to fly 37% of its overall schedule in September as compared to the same period last year and is a 4% increase in capacity compared to what is planned for August 2020. United is also extending its waiver of change fees and award redeposit fees for reservations through August 31.

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