- United Hub

By United Airlines, October 24, 2018

Rhapsody Remastered (the "Program") TERMS AND CONDITIONS OPEN ONLY TO LEGAL RESIDENTS OF THE 50 UNITED STATES AND DISTRICT OF COLUMBIA, 18 YEARS OF AGE OR OVER. INTERNET ACCESS IS REQUIRED FOR PARTICIPATION. There are no prizes awarded in the Program.

The Program begins at 12:01 am Eastern Time ("ET") on October 24th, 2018 and ends 11:59 pm ET on November 30, 2018 (the "Program Period").

During the Program Period, visit hub.united.com (the "Site"), complete all required registration information and accept these terms and conditions to obtain a copy of the "Rhapsody in Blue" sheet music composed by George Gershwin (the "Sheet Music"). You will submit a recording of the performance of your arrangement and/or cover version of the original composition based on the Sheet Music in audio and/or video format (the "Submission"). You may post the Submission on any social media platform so long as you tag the @united social handle and use the hashtag #RhapsodyRemastered. You shall not add lyrics to the Submission. Except as set forth in the foregoing, you may not release or use any portion of the Submission for any purpose on any medium or platform, digital or otherwise, and you may not distribute or use the Sheet Music for any purpose apart from creating the Submission.. For the avoidance of doubt, you may share access to the Sheet Music to those who may participate in the creation of the Submission. Select Submissions (based on originality and brand appropriateness), as solely determined by United Airlines, Inc., their respective affiliates, parents, subsidiaries, divisions, suppliers, distributors, retailers of airline products; and advertising, promotional and judging agencies and/or its agencies ("Sponsor") may be used in advertising material or in-flight video content. There is no retail value associated with your Submission being selected. You will not receive compensation if your Submission is used. By sharing a Submission, you are agreeing to these Terms and Conditions and that anyone depicted in your Submission is 18 years of age or older and agrees to the Submission.

You agree the Submission shall be considered a work specially made for Sponsor as a work made for hire under copyright law. If for any reason the work is held not to be work for hire under copyright law, you hereby sell, assign and transfer all right, title, interest and ownership in and to the Work in Sponsor's name and for Sponsor's benefit and the exclusive, unrestricted rights to use your Submission. All rights associated with the Submission will be assigned to the Sponsor and you have no rights of usage therein. For the avoidance of doubt, all so-called publisher's and writer's share(s) will also be assigned to the Sponsor. By participating, you agree to waive any moral and intellectual property rights you may have to the Submission and agree that you will not receive any compensation or notification or attribution. By participating and submitting a Submission, you are also agreeing that Sponsor shall be deemed the author of the Work for all purposes. The Sponsor may use the Submission in any form or format and modify and create derivative works from the same. You acknowledge and agree that if Sponsor does use the Submission you shall not be entitled to any credit, consideration, notice or payments of any kind. You further grant the Sponsor permission to use your name and likeness(in Sponsor's sole discretion) to be posted online for consumers to view on Instagram, Facebook, Tumblr, Twitter and other Sponsor-selected sites, in their sole discretion. Sponsor reserves the right to remove any posted Submissions at any time, in its sole discretion, even if the Submission has already been made available to the public. By participating, you agree to waive any rights you may have to the Submission. The Submission, or portion thereof, must not contain obscene, profane, lewd, defamatory or inappropriate content, or be disparaging to Sponsor, as determined in Sponsor's sole discretion. Submissions must be in keeping with Sponsor's image and may not be offensive, as determined by Sponsor in its sole discretion, nor can it defame or invade publicity rights or privacy rights of any person, living or deceased, or otherwise infringe upon any person's personal or proprietary rights. Participants may not copy or otherwise plagiarize the Submission from any source. All submissions must be the sole, original work of the participant. Any Submission or portion thereof that is, in the Sponsor's or its agencies' sole discretion, obscene, profane, lewd, defamatory, inappropriate, disparaging, offensive or contains proprietary right of any person living or deceased (including but not limited to rights of privacy or publicity or portrayal in a false light) or entity, or is otherwise objectionable, will not be considered accepted. Submissions should not contain any third-party materials or otherwise violate or infringe (or possibly infringe) any copyright, trademark, logo, mark that identifies a brand (other than United Airlines). Sponsor and its agencies may blur or black out the infringing material, in their sole discretion, for consideration to be posted. Participants acknowledge and agree that Sponsor and its agencies may use participant's name, likeness and Submission in their sole discretion and Sponsor and its agencies have the right to edit, adapt, modify, reproduce, promote and otherwise use Submissions in any way it sees fit.

Any Submission not in compliance with the above and which does not meet the requirements of these Terms and Conditions will not be considered. Void where prohibited or restricted by law. Sponsor reserves the right to cancel the Program at any time at its sole discretion. Each eligible participant agrees to release and hold harmless the Sponsor and its agencies, of their respective parent, subsidiary and affiliate companies and their respected employees, officers, directors, agents and assigns from any liability arising out of participation in the Program or the recreation of their Submissions, if applicable. By participating, participants agree to be bound by these Terms and Conditions. Information collected by Sponsor in connection with the Program may be used by Sponsor and shared with third parties involved in administration of the Program in accordance with the online Privacy Policy and applicable data protection laws. The Sponsor and its agencies, in their sole discretion, reserve the right to disqualify any person tampering with the Program or are otherwise in violation of these Terms and Conditions. Sponsor and its agencies are not responsible for late, misdirected, or incomplete activities; or computer system, phone line, hardware, software or program malfunctions; or other errors, failures or delays in computer transmissions or network connections that are human or technical in nature. Sponsor and its agencies assume no responsibility or liability for damages, losses or injury resulting from the Program. If any part of these Terms and Conditions is deemed to be invalid or otherwise unenforceable or illegal, the balance of the Terms and Conditions shall remain in effect and shall be construed in accordance with its terms as if the invalid or illegal provision were not contained herein.

The Sponsor of the Program is United Airlines, Inc. 233 S. Wacker Drive

Chicago, IL 60606 United States

United Cargo and logistics partners keep critical medical shipments moving

By The Hub team, July 02, 2020

By working together and strengthening partnerships during these unprecedented times, our global community has overcome challenges and created solutions to keep the global supply chain moving. As COVID-19 continues to disrupt the shipping landscape, United and our industry partners have increasingly demonstrated our commitment to the mission of delivering critical medical supplies across the world.

United Cargo has partnered with DSV Air and Sea, a leading global logistics company, to transport important pharmaceutical materials to places all over the world. One of the items most critical during the current crisis is blood plasma.

Plasma is a fragile product that requires very careful handling. Frozen blood plasma must be kept at a very low, stable temperature of negative 20 degrees Celsius or less – no easy task considering it must be transported between trucks, warehouses and airplanes, all while moving through the climates of different countries. Fortunately, along with our well-developed operational procedures and oversight, temperature-controlled shipping containers from partners like va-Q-tec can help protect these sensitive blood plasma shipments from temperature changes.

A single TWINx shipping container from va-Q-tec can accommodate over 1,750 pounds of temperature-sensitive cargo. Every week, DSV delivers 20 TWINx containers, each one filled to capacity with human blood plasma, for loading onto a Boeing 787-9 for transport. The joint effort to move thousands of pounds of blood plasma demonstrates that despite the distance, challenges in moving temperature-sensitive cargo and COVID-19 obstacles, we continue to find creative solutions with the help of our strong partnerships.

United Cargo is proud to keep the commercial air bridges open between the U.S. and the rest of the world. Since March 19, we have operated over 3,200 cargo-only flights between six U.S. hubs and over 20 cities in Asia, Australia, Europe, South America, India, the Caribbean and the Middle East.

Celebrating Juneteenth

By United Airlines, June 18, 2020

A message from UNITE, United Airlines Multicultural Business Resource Group

Fellow United team members –

Hello from the UNITE leadership team. While we communicate frequently with our 3,500 UNITE members, our platform doesn't typically extend to the entire United family, and we are grateful for the opportunity to share some of our thoughts with all of you.

Tomorrow is June 19. On this day in 1865, shortened long ago to "Juneteenth," Union soldiers arrived in Galveston, Texas, to announce that the Civil War had ended and all enslaved individuals were free. For many in the African-American community, particularly in the South, it is recognized as the official date slavery ended in the United States.

Still, despite the end of slavery, the Constitutional promise that "All men are created equal" would overlook the nation's Black citizens for decades to come. It wasn't until nearly a century later that the Civil Rights Act (1964) ended legal segregation and the Voting Rights Act (1965) protected voting rights for Black Americans. But while the nation has made progress, the killings of Ahmaud Arbery, Breonna Taylor and George Floyd have made it undeniably clear that we still have a lot of work to do to achieve racial parity and inclusion.

Two weeks ago, Scott and Brett hosted a virtual town hall and set an important example by taking a minute, as Brett said, "to lower my guard, take off my armor, and just talk to you. And talk to you straight from the heart."

Difficult conversations about race and equity are easy to avoid. But everyone needs to have these conversations – speaking honestly, listening patiently and understanding that others' experiences may be different from your own while still a valid reflection of some part of the American experience.

To support you as you consider these conversations, we wanted to share some resources from one of United's partners, The National Museum of African American History and Culture. The museum will host an all-day Virtual Juneteenth Celebration to recognize Juneteenth through presentations, stories, photographs and recipes. The museum also has a portal that United employees can access called Talking About Race, which provides tools and guidance for everyone to navigate conversations about race.

Our mission at UNITE is to foster an inclusive working environment for all of our employees. While we are hopeful and even encouraged by the widespread and diverse show of support for African Americans around the country – and at United - we encourage everyone to spend some time on Juneteenth reflecting on racial disparities that remain in our society and dedicating ourselves to the work that still must be done to fight systemic racism. By honoring how far we've come and honestly acknowledging how far we still must go, we believe United – and the incredible people who are the heart and soul of this airline - can play an important role in building a more fair and just world.

Thank you,

UNITE (United Airlines Multicultural Business Resource Group)

Leadership Team

Making every step of the travel journey safer for you

By United Airlines, May 20, 2020
United Clean Plus | Clorox

We remain passionate about connecting the world safely

United CleanPlus SM is our commitment to putting health and safety at the forefront of your journey, with the goal of delivering an industry-leading standard of cleanliness. We're teaming up with Clorox to redefine our cleaning and disinfection procedures, and over the coming months, we'll roll out Clorox products across our U.S. airports, starting in select locations, to help support a healthy and safe environment, and to provide transparency and choice throughout the travel journey.

At the airport

  • At check-in:

  • 1
    Implementing temperature checks for employees and flight attendants working at hub airports
  • 2
    Installing sneeze guards at check-in and gate podiums
  • 3
    Encouraging use of the United app for contactless travel assistance and more
  • 4
    Promoting social distancing with floor decals to help customers stand 6 feet apart
  • 5
    Rolling out touchless check-in for customers with bags
  • At the gate:

  • 6
    Disinfecting high-touch areas such as door handles, handrails, elevator buttons, telephones and computers
  • 7
    Providing hand sanitizer and
    disinfectant wipes
  • 8
    Allowing customers to self-scan boarding passes
  • 9
    Boarding fewer customers at a time and, after pre-boarding, boarding from the back of the plane to the front to promote social distancing
  • 10
    Rolling out Clorox Total 360 Electrostatic Sprayers to disinfect in the airport

On our aircraft

  • 1
    Providing individual hand sanitizer wipes for customers
  • 2
    Requiring all customers and employees to wear a face covering and providing disposable face coverings for customers who need them
  • 3
    Providing onboard items like pillows and blankets upon request
  • 4
    Disinfecting high-touch areas, like tray tables and armrests, before boarding
  • 5
    Reducing contact between flight attendants and customers during snack and beverage service
  • 6
    Ensuring aircraft cleaning standards meet or exceed CDC guidelines
  • 7
    Using electrostatic spraying to disinfect aircraft
  • 8
    Using state-of-the-art, hospital-grade, high-efficiency (HEPA) filters to circulate air and remove 99.97% of airborne particles
    • The cabin recirculated air is exchanged every 2-3 minutes

Cleveland Clinic We're working closely with the experts at Cleveland Clinic to advise us on enhancing our cleaning and disinfection protocols for the safety of our employees and customers. Visit Cleveland Clinic's website to learn more about COVID-19.

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