- United Hub

By United Airlines, October 24, 2018

Rhapsody Remastered (the "Program") TERMS AND CONDITIONS OPEN ONLY TO LEGAL RESIDENTS OF THE 50 UNITED STATES AND DISTRICT OF COLUMBIA, 18 YEARS OF AGE OR OVER. INTERNET ACCESS IS REQUIRED FOR PARTICIPATION. There are no prizes awarded in the Program.

The Program begins at 12:01 am Eastern Time ("ET") on October 24th, 2018 and ends 11:59 pm ET on November 30, 2018 (the "Program Period").

During the Program Period, visit hub.united.com (the "Site"), complete all required registration information and accept these terms and conditions to obtain a copy of the "Rhapsody in Blue" sheet music composed by George Gershwin (the "Sheet Music"). You will submit a recording of the performance of your arrangement and/or cover version of the original composition based on the Sheet Music in audio and/or video format (the "Submission"). You may post the Submission on any social media platform so long as you tag the @united social handle and use the hashtag #RhapsodyRemastered. You shall not add lyrics to the Submission. Except as set forth in the foregoing, you may not release or use any portion of the Submission for any purpose on any medium or platform, digital or otherwise, and you may not distribute or use the Sheet Music for any purpose apart from creating the Submission.. For the avoidance of doubt, you may share access to the Sheet Music to those who may participate in the creation of the Submission. Select Submissions (based on originality and brand appropriateness), as solely determined by United Airlines, Inc., their respective affiliates, parents, subsidiaries, divisions, suppliers, distributors, retailers of airline products; and advertising, promotional and judging agencies and/or its agencies ("Sponsor") may be used in advertising material or in-flight video content. There is no retail value associated with your Submission being selected. You will not receive compensation if your Submission is used. By sharing a Submission, you are agreeing to these Terms and Conditions and that anyone depicted in your Submission is 18 years of age or older and agrees to the Submission.

You agree the Submission shall be considered a work specially made for Sponsor as a work made for hire under copyright law. If for any reason the work is held not to be work for hire under copyright law, you hereby sell, assign and transfer all right, title, interest and ownership in and to the Work in Sponsor's name and for Sponsor's benefit and the exclusive, unrestricted rights to use your Submission. All rights associated with the Submission will be assigned to the Sponsor and you have no rights of usage therein. For the avoidance of doubt, all so-called publisher's and writer's share(s) will also be assigned to the Sponsor. By participating, you agree to waive any moral and intellectual property rights you may have to the Submission and agree that you will not receive any compensation or notification or attribution. By participating and submitting a Submission, you are also agreeing that Sponsor shall be deemed the author of the Work for all purposes. The Sponsor may use the Submission in any form or format and modify and create derivative works from the same. You acknowledge and agree that if Sponsor does use the Submission you shall not be entitled to any credit, consideration, notice or payments of any kind. You further grant the Sponsor permission to use your name and likeness(in Sponsor's sole discretion) to be posted online for consumers to view on Instagram, Facebook, Tumblr, Twitter and other Sponsor-selected sites, in their sole discretion. Sponsor reserves the right to remove any posted Submissions at any time, in its sole discretion, even if the Submission has already been made available to the public. By participating, you agree to waive any rights you may have to the Submission. The Submission, or portion thereof, must not contain obscene, profane, lewd, defamatory or inappropriate content, or be disparaging to Sponsor, as determined in Sponsor's sole discretion. Submissions must be in keeping with Sponsor's image and may not be offensive, as determined by Sponsor in its sole discretion, nor can it defame or invade publicity rights or privacy rights of any person, living or deceased, or otherwise infringe upon any person's personal or proprietary rights. Participants may not copy or otherwise plagiarize the Submission from any source. All submissions must be the sole, original work of the participant. Any Submission or portion thereof that is, in the Sponsor's or its agencies' sole discretion, obscene, profane, lewd, defamatory, inappropriate, disparaging, offensive or contains proprietary right of any person living or deceased (including but not limited to rights of privacy or publicity or portrayal in a false light) or entity, or is otherwise objectionable, will not be considered accepted. Submissions should not contain any third-party materials or otherwise violate or infringe (or possibly infringe) any copyright, trademark, logo, mark that identifies a brand (other than United Airlines). Sponsor and its agencies may blur or black out the infringing material, in their sole discretion, for consideration to be posted. Participants acknowledge and agree that Sponsor and its agencies may use participant's name, likeness and Submission in their sole discretion and Sponsor and its agencies have the right to edit, adapt, modify, reproduce, promote and otherwise use Submissions in any way it sees fit.

Any Submission not in compliance with the above and which does not meet the requirements of these Terms and Conditions will not be considered. Void where prohibited or restricted by law. Sponsor reserves the right to cancel the Program at any time at its sole discretion. Each eligible participant agrees to release and hold harmless the Sponsor and its agencies, of their respective parent, subsidiary and affiliate companies and their respected employees, officers, directors, agents and assigns from any liability arising out of participation in the Program or the recreation of their Submissions, if applicable. By participating, participants agree to be bound by these Terms and Conditions. Information collected by Sponsor in connection with the Program may be used by Sponsor and shared with third parties involved in administration of the Program in accordance with the online Privacy Policy and applicable data protection laws. The Sponsor and its agencies, in their sole discretion, reserve the right to disqualify any person tampering with the Program or are otherwise in violation of these Terms and Conditions. Sponsor and its agencies are not responsible for late, misdirected, or incomplete activities; or computer system, phone line, hardware, software or program malfunctions; or other errors, failures or delays in computer transmissions or network connections that are human or technical in nature. Sponsor and its agencies assume no responsibility or liability for damages, losses or injury resulting from the Program. If any part of these Terms and Conditions is deemed to be invalid or otherwise unenforceable or illegal, the balance of the Terms and Conditions shall remain in effect and shall be construed in accordance with its terms as if the invalid or illegal provision were not contained herein.

The Sponsor of the Program is United Airlines, Inc. 233 S. Wacker Drive

Chicago, IL 60606 United States

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

2. Check out the Travel-Ready Center

Our Travel-Ready Center makes it easy to get a personalized overview of everything you need to do in preparation for your flight. Just enter your confirmation number or MileagePlus® number and you'll find detailed information on all the documents, tests and more that you'll need for your trip.

3. Read and sign the Ready-to-Fly checklist

Before completing check-in, all United travelers will need to read our Ready-to-Fly checklist and confirm that they understand and agree to our policies. These include:

Acknowledging that you haven't had any symptoms of COVID-19 in the last 14 days

Agreeing that you will not fly if you have tested positive for COVID-19 within the last 21 days

Confirming that you will follow all policies regarding face masks, social distancing and other health and safety measures we've adopted

4. Arrive early; avoid the stress

Airports can be busy, especially during peak travel periods like spring break season. The TSA advises arriving at the airport two hours before your flight for domestic travel and three hours for international travel in anticipation of long security lines. This can help ease the stress when navigating busy check-in areas, security lines and crowded boarding gates.

5. Get familiar with CleanPlus

United CleanPlus℠ is our commitment to delivering industry-leading cleanliness as we put health and safety at the forefront of your experience. We've teamed up with Clorox to redefine our cleaning and disinfection procedures and Cleveland Clinic to advise us on enhancing our cleaning and disinfection protocols, like:

Disinfecting high-touch areas on board and in the terminal

Using electrostatic spraying, Ultraviolet C lighting wands and more advanced measures to clean aircraft cabins before boarding

Redesigning our mobile app to allow for touchless check-in and contactless payment, along with enhanced travel assistance features

Implementing high-efficiency (HEPA) filters on our aircraft that completely recirculate cabin air every 2-3 minutes and remove 99.97% of airborne particles, including viruses and bacteria

Studies show COVID-19 exposure risk is minimal when air filtration systems and masks are in use, so you can rest assured that the steps we've taken to keep you safe truly make a difference.

6. Wear your mask

Federal law requires all travelers to wear a face mask in the airport, including customer service counters, airport lounges, gates and baggage claim, and on board during their entire flight. Make sure you review the requirements for face masks, including what an acceptable face mask looks like.

7. Get ready for a safer boarding process

To make boarding even safer, we now have travelers board their aircraft from back to front. At the gate, just listen for your row number to be called – we'll ask a few rows at a time to board, starting with the last row of the plane. This helps everyone maintain a safe distance from each other during boarding without slowing things down. As you step onto the plane, flight attendants will hand each passenger a sanitizing towelette, which you can use to wipe down your seat to ensure it's extra clean.

8. Pack smart

Before packing your bags, check to see what exactly you can carry on and what you should plan to check. You can also copy your confirmation number into our Baggage Calculator tool to learn about the bag allowance included with your reservation, as well as the cost of checking any additional bags.

9. Check your flight status, important notices and weather

Check the United app regularly for the latest updates on weather conditions, flight status, gate numbers and seat assignments. You can also visit our Important Notices page to find essential information and updates about travel waivers, international travel, TSA and security, airports and United Club locations.

10. Relax and enjoy your flight

Once you're on board, it's time to sit back and enjoy your flight. Our flight attendants will be happy to help you with anything else you need.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

United cargo-only flights transport critical goods

By The Hub team

When the pandemic began, United Cargo knew it would be critical to utilize its fleet, network and industry-leading pharmaceutical handling processes to transport a COVID-19 vaccine when the time came.

Connecting vaccines to the world: United responds to mass distribution effort

December 22, 2020

On November 27, United Airlines became the first commercial airline to safely deliver the first batch of Pfizer and BioNTech's COVID-19 vaccine into the U.S. thanks to a coordinated effort between United's cargo, safety, technical operations, flight operations, regulatory and legal teams.

Now as the entire shipping and logistics industry bands together to widely distribute vaccines, United is leveraging all of its flights, including cargo-only and those carrying passengers, to transport millions of vaccines to destinations throughout our network, including Honolulu, Guam and Saipan – the first of any carrier to do so.

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