Rising Tide of Special Olympics Lifts Employee's Daughter - United Hub
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Rising tide of Special Olympics lifts employee's daughter

By Matt Adams, July 10, 2018

A dark green wave rises and crests, spilling over into a froth of white foam as it picks up steam and propels Alissa DiDomenico toward the shores of Fernandina Beach, north of Jacksonville, Florida. With her arms outstretched, Alissa kneels on her surfboard, eyes focused in concentration, and shifts her weight with the momentum, settling in for the ride as the water flattens over the hot sand.

Alissa's father, United's Jacksonville International Airport General Manager Paul DiDomenico, watches from nearby as she comes to a stop. Hopping to her feet, Alissa flashes a wide grin at her dad then turns, her board under one arm, and paddles back out to do it again.

It's late June, and Alissa, 18, is in the thick of competition season as she seeks to represent Nassau County at the Special Olympics Florida State Surfing Championship in Cocoa Beach this September. If she's successful, it will be her fourth consecutive state finals appearance, where she was a gold medalist in 2016 (the contest was cancelled in 2017 because of Hurricane Irma). Paul, a native Midwesterner more comfortable in the snow than in the sand, is nevertheless a fixture at all of Alissa's events and weekend practices, joined by his wife, Marta, in the cheering section.

The water is Alissa's sanctuary, the place where she feels most at home, like "a little mermaid," Paul says. Pool therapy helped her build her strength when she was young, and by the time she began riding waves in 2014 she was already an accomplished swimmer. When Nassau County Special Olympics introduced surfing, Paul encouraged her to give it a try and Alissa was immediately hooked, drawn to the speed and grace inherent to the sport.

Alissa and her dad at one of the surf competitions.

Apart from bringing her enjoyment, swimming and surfing have also had a transformative effect on Alissa as a person, helping to draw her out of her shell. She's on the autism spectrum and has difficulties speaking, but the look on her face when she's in the water says more than words ever could. Without Special Olympics, Alissa – and countless other children – wouldn't have these kinds of experiences, which is why Paul is so glad to see United expand its partnership with the organization, which includes flying nearly 700 athletes to the 2018 Special Olympics USA Games in Seattle and sponsoring the Special Olympics 50th Anniversary Celebration in Chicago.

I see it as an opportunity for her to step out and do something that's out of the ordinary, but also ordinary at the same time, because every kid plays sports, says Paul. "This is her opportunity to play and socialize."

As the morning session draws to an end, Alissa bobs in the water on her surfboard. A line of waves swell as they near the shoreline and she readies herself in a crouch. Before she can find her balance, though, her feet are swept out from under her, sending Alissa splashing into the Atlantic.

In an instant she's back on her board, waiting for the next set of waves to roll in, and with them, her next chance. Before long, she's gliding toward the beach once more, exhausted but happy, in a way that looks effortless. Competitions and medals are the farthest thing from Alissa's mind as Paul meets her with open arms, her smile matched only by his. In that moment, she's already won all there is to win.

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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