We Expand our Commitment in San Francisco - United Hub

We expand our commitment in San Francisco

By Matt Adams

For more than 90 years we have proudly served the San Francisco Bay Area, one of our oldest and most important markets. Over the years, we've demonstrated an unwavering commitment to the region, one that has been particularly evident in recent years as we've developed our hub at San Francisco into our prime Asia-Pacific gateway.

Expanding our network

Today, we serve 79 domestic and 29 international destinations from San Francisco and boast the second longest route of any U.S. airline with our direct flight from San Francisco to Singapore. But our San Francisco story isn't only about strengthening our extensive network — it's about connecting with our nearly 12 million customers and over 13,000 employees in the Bay Area.

Throughout 2017 and 2018, we announced multiple new international routes from San Francisco, including service to Amsterdam, beginning this month - making us the first U.S. carrier to fly between California and Amsterdam. Another exciting international route we announced last year, was to Tahiti – making us the only U.S. carrier to offer nonstop service to the islands of French Polynesia from the mainland United States. We continue to offer nonstop service to an important technology center – Tel Aviv, Israel – in an effort to keep this region accessible and a seamless travel option from Silicon Valley. Additionally, we have also enhanced our domestic route offerings from San Francisco by adding direct flights to New Orleans, Detroit and Madison, Wisconsin, in the past year. We also added new service to Santa Rosa, California, and Monterey, California, which helps to further solidify our presence surrounding the Bay Area.

The new United Polaris\u00ae lounge at SFO The new United Polaris® lounge at SFO

Enhancing our hub

In April of this year, we opened the United Polaris® lounge at San Francisco, part of the United Polaris lounge network that helps to further elevate the business class travel experience for our customers. The two-story, 28,000-square-foot lounge, located in the International Terminal, was designed with sweeping views of the airport and bay. The lounge offers customers three distinct experiences: an area to relax, an area to recharge and an area to engage. A custom scent, curated music playlist and subtle mood lighting also come together to create a memorable sensory experience. Food and drink selections include nods to both the local area and the popular destinations we serve from San Francisco.

Additionally, we renovated the Terminal 3 East Concourse and built an all-new United Club℠ location.

Investing in the Bay Area community

As announced in October of 2016, we became the official airline of the Golden State Warriors and continue to partner with them on co-sponsored events in the Bay Area. Including hosting players at the airport to understand and experience a day in the life of our employees. This year, we also partnered with the team and the Players Tribune to fly a young teenage athlete, who had his leg amputated, to San Francisco to attend a Warriors game as the special guest of point guard Shaun Livingston, a man who knows something about what the young athlete had gone through.

This past Earth Day, employees teamed up with the California State Parks Foundation (CSPF) for its 20th Annual Earth Day Restoration and Cleanup. They took part in conservation efforts that aid state parks in the face of natural disasters, as well as help with their overall preservation and upkeep.

Earlier this year, as part of a larger initiative, we announced a $1 million grant to the San Francisco Immigrant Legal & Education Network (SFILEN) to increase its advocacy and community engagement endeavors in the immigrant community. Our goal is to reaffirm our commitment to invest in and lift up the communities where many of our customers and employees live and work.

San Francisco and its neighbors have played an integral part in our history and evolution, and they will help propel us into the future. The Bay Area is home to some of the most beautiful, vibrant and innovative communities in the world, and we couldn't be prouder to be a part of them.

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