United second quarter 2016 performance - United Hub
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United Airlines Reports Second-Quarter 2016 Performance

July 19, 2016

CHICAGO, July 19, 2016 /PRNewswire/ -- United Airlines (UAL) today reported its second-quarter 2016 financial results.

  • Including special items, UAL reported second-quarter net income of $588 million, earnings per share of $1.78 per diluted share and pre-tax earnings of $931 million.
  • Excluding special items, UAL reported second-quarter net income of $863 million, earnings per share of $2.61 per diluted share and pre-tax earnings of $1.4 billion.
  • During the second quarter of 2016, the company repurchased $694 million of its common stock, representing 4.4 percent of shares outstanding.
  • In July, the company's Board of Directors authorized an additional $2 billion share repurchase program.

 

"We made significant progress in the second quarter as a direct result of the passion and dedication that United's aviation professionals around the world have for running a great airline," said Oscar Munoz, president and chief executive officer of United Airlines. "This progress is exemplified by the best six months of operational performance in our history and we will continue down the path of unlocking United's full potential."

Second-Quarter Revenue

For the second quarter of 2016, total revenue was $9.4 billion, a decrease of 5.2 percent year-over-year. Second-quarter 2016 consolidated passenger revenue per available seat mile (PRASM) decreased 6.6 percent and consolidated yield decreased 6.1 percent compared to the second quarter of 2015. The decline in PRASM continues to be driven by factors including a strong U.S. dollar, lower surcharges, travel reductions from customers impacted by declining oil prices, competitive actions and higher-yielding demand not keeping pace with industry capacity.

Second-Quarter Costs

Total operating expense including special charges was $8.3 billion in the second quarter, down 1.6 percent year-over-year. Excluding special charges, total operating expense was $7.9 billion, a 6.1 percent decrease year-over-year. Consolidated unit cost (CASM) including special charges, third-party business expenses, fuel and profit sharing decreased 1.6 percent compared to the second quarter of 2015 due mainly to lower oil prices. Consolidated CASM, excluding special charges, third-party business expenses, fuel and profit sharing, increased 2.5 percent year-over-year driven largely by the impact of recently ratified labor agreements.

Liquidity and Capital Allocation

In the second quarter, UAL generated $2.5 billion in operating cash flow and ended the quarter with $6.0 billion in unrestricted liquidity, including $1.35 billion of undrawn commitments under its revolving credit facility. The company continued to invest in its business through capital expenditures of $838 million in the second quarter. Including assets acquired through the issuance of debt and airport construction financing and excluding fully reimbursable projects, the company invested $767 million in adjusted capital expenditures during the second quarter. Free cash flow, measured as operating cash flow less adjusted capital expenditures, was $1.8 billion in the second quarter.

For the 12 months ended June 30, 2016, the company's return on invested capital was 20.7 percent.

In the quarter, UAL repurchased $694 million worth of its common stock, representing 4.4 percent of shares outstanding. As of June 30, 2016, the company had $255 million remaining to purchase shares under its existing share repurchase programs.

UAL's Board of Directors authorized an additional $2 billion share repurchase program. This amount represents approximately 13 percent of the company's market capitalization as of the closing stock price on July 18, 2016.

For more information on UAL's third-quarter 2016 guidance, please visit {C}ir.united.com{C} for the company's investor update.

Second-Quarter Highlights

Operations and Employees

  • Reached a tentative joint agreement with flight attendants.
  • IAM-represented employees ratified agreements.
  • Reported best six-month on-time performance and finished first or second in on-time arrivals among the four largest U.S. network carriers each month.
  • Achieved best quarterly mishandled bag rate, keeping more customers connected with their bags than ever before.
  • Employees earned cash-incentive payments of approximately $30 million for achieving operational performance goals.

Finance, Network and Fleet

  • Outlined initiatives the company is implementing to improve financial performance including commercial enhancements, cost structure improvements and operational improvement expected to drive $3.1 billion in incremental value by 2018.
  • Launched new international routes between San Francisco and Singapore and between San Francisco and Xi'an, China.
  • Took delivery of two Boeing 737-800 aircraft, two Boeing 787-9 aircraft and added 12 Embraer 175 aircraft to its United Express fleet.

Customer Experience

  • Achieved the greatest year-over-year customer satisfaction score improvement in the company's history, up 6.7 points compared to the second quarter of 2015.
  • Completed Wi-Fi installations on 100 percent of domestic and international mainline aircraft, making UAL the first U.S. airline to complete Wi-Fi installations on its international fleet.
  • Unveiled a reimagined international travel experience – United Polaris business class.

About United

United Airlines and United Express operate more than 4,500 flights a day to 339 airports across five continents. In 2015, United and United Express operated more than 1.5 million flights carrying more than 140 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates more than 720 mainline aircraft, and this year, the airline anticipates taking delivery of 21 new Boeing aircraft, including 737 NGs, 787s and 777s. The airline is a founding member of Star Alliance, which provides service to 192 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol UAL.

Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995:

Certain statements included in this release are forward-looking and thus reflect our current expectations and beliefs with respect to certain current and future events and financial performance. Such forward-looking statements are and will be subject to many risks and uncertainties relating to our operations and business environment that may cause actual results to differ materially from any future results expressed or implied in such forward-looking statements. Words such as "expects," "will," "plans," "anticipates," "indicates," "believes," "forecast," "guidance," "outlook" and similar expressions are intended to identify forward-looking statements. Additionally, forward-looking statements include statements that do not relate solely to historical facts, such as statements which identify uncertainties or trends, discuss the possible future effects of current known trends or uncertainties or which indicate that the future effects of known trends or uncertainties cannot be predicted, guaranteed or assured. All forward-looking statements in this release are based upon information available to us on the date of this release. We undertake no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events, changed circumstances or otherwise, except as required by applicable law. Our actual results could differ materially from these forward-looking statements due to numerous factors including, without limitation, the following: our ability to comply with the terms of our various financing arrangements; the costs and availability of financing; our ability to maintain adequate liquidity; our ability to execute our operational plans, including optimizing our revenue; our ability to control our costs, including realizing benefits from our resource optimization efforts, cost reduction initiatives and fleet replacement programs; our ability to utilize our net operating losses; our ability to attract and retain customers; demand for transportation in the markets in which we operate; an outbreak of a disease that affects travel demand or travel behavior; demand for travel and the impact that global economic conditions have on customer travel patterns; excessive taxation and the inability to offset future taxable income; general economic conditions (including interest rates, foreign currency exchange rates, investment or credit market conditions, crude oil prices, costs of aircraft fuel and energy refining capacity in relevant markets); our ability to cost-effectively hedge against increases in the price of aircraft fuel; any potential realized or unrealized gains or losses related to fuel or currency hedging programs; the effects of any hostilities, act of war or terrorist attack; the ability of other air carriers with whom we have alliances or partnerships to provide the services contemplated by the respective arrangements with such carriers; the costs and availability of aviation and other insurance; industry consolidation or changes in airline alliances; competitive pressures on pricing and on demand; our capacity decisions and the capacity decisions of our competitors; U.S. or foreign governmental legislation, regulation and other actions (including open skies agreements and environmental regulations); the impact of regulatory, investigative and legal proceedings and legal compliance risks; the impact of any management changes; labor costs; our ability to maintain satisfactory labor relations and the results of the collective bargaining agreement process with our union groups; any disruptions to operations due to any potential actions by our labor groups; weather conditions; and other risks and uncertainties set forth under Item 1A., Risk Factors, of UAL's Annual Report on Form 10-K for the fiscal year ended December 31, 2015, as well as other risks and uncertainties set forth from time to time in the reports we file with the U.S. Securities and Exchange Commission.

-tables attached-

 

UNITED CONTINENTAL HOLDINGS, INC.
STATEMENTS OF CONSOLIDATED OPERATIONS (UNAUDITED)
THREE AND SIX MONTHS ENDED June 30, 2016 AND 2015


(In millions, except per share data)

  Three Months Ended
June 30, 2016
Three Months Ended
June 30, 2015
%
Increase/
(Decrease)

Six Months Ended
June 30, 2016
Six Months Ended
June 30, 2015
%
Increase/
(Decrease)

Operating revenue:
Passenger: (A)
Mainline

$6,525 $6,961 (6.3) $12,102 $12,899 (6.2)
Operating revenue: Passenger: (A) Regional 1,578 1,715 (8.0) 2,991 3,197 (6.4)
Operating revenue: Passenger: (A) Total passenger revenue 8,103 8,676 (6.6) 15,093 16,096 (6.2)
Operating revenue: Cargo 208 229 (9.2) 402 471 (14.6)
Operating revenue: Other operating revenue 1,085 1,009 7.5 2,096 1,955 7.2
Operating revenue:Other operating revenue: Total operating revenue 9,396 9,914 (5.2) 17,591 18,522 (5.0)
Operating expense:
Salaries and related costs
2,592 2,454 5.6 5,082 4,755 6.9
Operating expense: Aircraft fuel(B) 1,437 2,106 (31.8) 2,655 3,970 (33.1)
Operating expense: Regional capacity purchase 551 583 (5.5) 1,073 1,153 (6.9)
Operating expense: Landing fees and other rent 541 553 (2.2) 1,066 1,096 (2.7)
Operating expense: Depreciation and amortization 491 445 10.3 970 874 11.0
Operating expense: Aircraft maintenance materials and outside repairs 448 431 3.9 850 828 2.7
Operating expense: Distribution expenses 339 348 (2.6) 642 660 (2.7)
Operating expense: Aircraft rent 175 194 (9.8) 353 395 (10.6)
Operating expense: Special charges (C) 434 55 NM1 624 119 NM1
Operating expense: Other operating expenses 1,328 1,300 2.2 2,567 2,486 3.3
Operating expense: Other Operating Expenses: Total operating expenses 8,336 8,469 (1.6) 15,882 16,336 (2.8)
Operating income 1,060 1,445 (26.6) 1,709 2,186 (21.8)
Nonoperating income (expense):
Interest expense
(157) (167) (6.0) (316) (340) (7.1)
Nonoperating income (expense): Interest capitalized 14 13 7.7 28 25 12.0
Nonoperating income (expense): Interest income 9 6 50.0 17 11 54.5
Nonoperating income (expense): Miscellaneous, net (C) 5 (100) NM1 (13) (174) (92.5)
Nonoperating income (expense): Miscellaneous, net (C): Total nonoperating expense (129) (248) (48.0) (284) (478) (40.6)
Income before income taxes: Income before income taxes 931 1,197 (22.2) 1,425 1,708 (16.6)
Income tax expense: Income tax expense (benefit) (D) 343 4 NM1 524 7 NM1
Net income: Net income $588 $1,193 (50.7) $901 $1,701 (47.0)
Earnings per share: Earnings per share, basic $1.78 $3.14 (43.3) $2.63 $4.46 (41.0)
Earnings per share: Earnings per share, diluted $1.78 $3.14 (43.3) $2.63 $4.45 (40.9)
Weighted average shares: Weighted average shares, basic 331 380 (12.9) 342 381 (10.2)
Weighted average shares: Weighted average shares, diluted 331 380 (12.9) 343 382 (10.2)
  1. NM means Not Meaningful

 

UNITED CONTINENTAL HOLDINGS, INC.
NOTES (UNAUDITED)

(A) Select passenger revenue information is as follows (in millions):


  2Q 2016
Passenger
Revenue
(millions)


Passenger
Revenue
vs.
2Q 2015


PRASM
vs.
2Q 2015

Yield
vs.
2Q 2015

Available
Seat Miles
vs.
2Q 2015


Domestic $3,393 (3.7%) (4.6%) (4.7%) 0.9%
Atlantic 1,506 (7.9%) (10.3%) (4.8%) 2.7%
Pacific 1,013 (8.6%) (7.6%) (8.0%) (1.1%)
Latin America 613 (11.8%) (10.5%) (13.5%) (1.5%)
International 3,132 (8.9%) (9.3%) (7.8%) 0.5%
Mainline 6,525 (6.3%) (6.9%) (6.2%) 0.7%
Regional 1,578 (8.0%) (3.4%) (4.2%) (4.8%)
Consolidated $8,103 (6.6%) (6.6%) (6.1%) 0.1%

 

UNITED CONTINENTAL HOLDINGS, INC.
NOTES (UNAUDITED)

(B) UAL's results of operations include fuel expense for both mainline and regional operations. (In millions, except per gallon)


  Three Months Ended
June 30, 2016
Three Months Ended
June 30, 2015
%
Increase/
(Decrease)

Six Months Ended
June 30, 2016
Six Months Ended
June 30, 2015
%
Increase/
(Decrease)

Mainline fuel expense excluding hedge impacts $1,166 $1,648 (29.2) $2,051 $3,044 (32.6)
Hedge losses reported in fuel expense 2 (35) (118) NM1 (173) (279) NM1
Total mainline fuel expense 1,201 1,766 (32.0) 2,224 3,323 (33.1)
Regional fuel expense 236 340 (30.6) 431 647 (33.4)
Consolidated fuel expense 1,437 2,106 (31.8) 2,655 3,970 (33.1)
Cash paid on settled hedges that did not qualify for hedge accounting 3 (75) NM1 (5) (114) NM1
Fuel expense including all losses from settled hedgesFuel expense including all losses from settled hedges $1,437 $2,181 (34.1) $2,660 $4,084 (34.9)
Mainline fuel consumption (gallons) 834 833 0.1 1,568 1,570 (0.1)
Mainline average aircraft fuel price per gallon $1.44 $2.12 (32.1) $1.42 $2.12 (33.0)
Mainline average aircraft fuel price per gallon excluding hedge losses recorded in fuel expense $1.40 $1.98 (29.3) $1.31 $1.94 (32.5)
Mainline average aircraft fuel price per gallon including cash paid on settled hedges that did not qualify for hedge accounting $1.44 $2.21 (34.8) $1.42 $2.19 (35.2)
Regional fuel consumption (gallons) 161 171 (5.8) 317 330 (3.9)
Regional average aircraft fuel price per gallon $1.47 $1.99 (26.1) $1.36 $1.96 (30.6)
Consolidated fuel consumption (gallons) 995 1,004 (0.9) 1,885 1,900 (0.8)
Consolidated average aircraft fuel price per gallon $1.44 $2.10 (31.4) $1.41 $2.09 (32.5)
Consolidated average aircraft fuel price per gallon excluding hedge losses recorded in fuel expense $1.41 $1.98 (28.8) $1.32 $1.94 (32.0)
Consolidated average aircraft fuel price per gallon including cash paid on settled hedges that did not qualify for hedge accounting $1.44 $2.17 (33.6) $1.41 $2.15 (34.4)
  1. Includes losses from settled hedges that were designated for hedge accounting. UAL allocates 100 percent of hedge accounting gains (losses) to mainline fuel expense.
  2. Includes ineffectiveness losses on settled hedges and losses on settled hedges that were not designated for hedge accounting. Ineffectiveness gains (losses) and gains (losses) on hedges that do not qualify for hedge accounting are recorded in Nonoperating income (expense): Miscellaneous, net.
UNITED CONTINENTAL HOLDINGS, INC.
NOTES (UNAUDITED)

(C) Special items include the following:


  Three Months Ended
June 30, 2016 (In millions)
Three Months Ended
June 30, 2015 (In millions)
Six Months Ended
June 30, 2016 (In millions)
Six Months Ended
June 30, 2015 (In millions)
Operating:
Impairment of intangible asset related to Newark Liberty International Airport (Newark) slots
$412 $ — $412 $ —
Operating:
Labor agreement costs
10 110
Operating:Severance and benefit costs 6 25 14 75
Operating:Cleveland airport lease restructuring 74
Operating:(Gains) losses on sale of assets and other special charges 6 30 14 44
Operating: (Gains) losses on sale of assets and other special charges:Special charges 434 55 624 119
Nonoperating and income taxes:
(Gain) Loss on extinguishment of debt and other
(9) 128 (1) 134
Nonoperating and income taxes:Income tax benefit related to special charges (153) (225)
Nonoperating and income taxes:Total operating and nonoperating special charges, net of income taxes 272 183 398 253
Nonoperating and income taxes:Mark-to-market (MTM) losses from fuel derivative contracts settling in future periods (26) (7)
Nonoperating and income taxes:Prior period gains (losses) on fuel derivative contracts settled in the current period 3 (90) (1) (105)
Nonoperating and income taxes:Total special items, net of income taxes $275 $67 $397 $141

 

 
   
 

2016 - Special items

   
 

Labor agreement costs: The fleet service, passenger service, storekeeper and other employees represented by the Int'l Association of Machinists and Aerospace Workers (IAM) ratified seven new contracts with the company which extended the contracts through 2021. The company also reached a tentative agreement with the Int'l Brotherhood of Teamsters (IBT). During the three and Six months ended June 30, 2016, the company recorded $61 million ($39 million net of taxes) and $171 million ($109 million net of taxes), respectively, of special charges primarily for payments to be made in conjunction with the IAM and IBT agreements described above. Also, as part of the recently ratified contract with the Association of Flight Attendants, the company amended two of its flight attendant postretirement medical plans. The amendments triggered curtailment accounting, resulting in the recognition of a one-time $47 million gain ($30 million net of taxes) for accelerated recognition of a prior service credit.

   
 

Severance and benefit costs: During the three and Six months ended June 30, 2016, the company recorded $13 million ($8 million net of taxes) and $27 million ($17 million net of taxes), respectively, of severance and benefit costs related to a voluntary early-out program for the company's flight attendants and other severance agreements. In 2014, more than 2,500 flight attendants elected to voluntarily separate from the company for a severance payment, with a maximum value of $100,000 per participant, based on years of service, with retirement dates through the end of 2016.

   
 

Impairment of intangible asset related to Newark slots: In April 2016, the Federal Aviation Administration (FAA) announced that it will designate Newark as a Level 2 schedule-facilitated airport under the International Air Transport Association Worldwide Slot Guidelines effective October 30, 2016. The designation was associated with an updated demand and capacity analysis of Newark by the FAA. In the second quarter of 2016, the company determined that the FAA's action impaired the entire value of its Newark slots because the slots will no longer be the mechanism that governs take-off and landing rights. Accordingly, the company recorded a $412 million special charge ($264 million net of taxes) to write off the intangible asset. The Newark slots served as part of the collateral for the term loans under the company's Credit Agreement and under the Second Amended and Restated Co-Branded Card Marketing Services Agreement with Chase Bank USA, N.A. (the Chase Agreement). The Credit Agreement and the Chase Agreement have been amended to remove the Newark slots as collateral with no replacement collateral required.

   
 

Cleveland airport lease restructuring: During the Six months ended June 30, 2016, the City of Cleveland agreed to amend the lease, which runs through 2029, associated with certain excess airport terminal space (principally Terminal D) and related facilities at Hopkins International Airport. The company recorded an accrual for remaining payments under the lease for facilities that the company no longer uses and will continue to incur costs under the lease without economic benefit to the company. This liability was measured and recorded at its fair value when the company ceased its right to use such facilities leased to it pursuant to the lease. The company recorded a net charge of $74 million ($47 million net of taxes) related to the amended lease.

   
 

(Gains) losses on sale of assets and other special charges: During the three and Six months ended June 30, 2016, the company recorded gains and losses on sale of assets and other special charges of $18 million ($12 million net of taxes) and $32 million ($20 million net of taxes), respectively.

   
 

Nonoperating losses on extinguishment of debt and other: During the Six months ended June 30, 2016, the company recorded $8 million ($5 million net of taxes) of losses due to exchange rate changes in Venezuela applicable to funds held in local currency and recorded a $9 million ($6 million net of taxes) gain on the sale of an affiliate.

   
 

MTM losses from fuel derivative contracts settling in future periods and prior period gains on fuel derivative contracts settled in the current period: The company uses certain combinations of derivative contracts that are economic hedges but do not qualify for hedge accounting under U.S. generally accepted accounting principles. Additionally, the company may enter into contracts at different times and later combine those contracts into structures designated for hedge accounting. As with derivatives that qualify for hedge accounting, the economic hedges and individual contracts are part of the company's program to mitigate the adverse financial impact of potential increases in the price of fuel. The company records changes in the fair value of these various contracts that are not designated for hedge accounting to Nonoperating income (expense): Miscellaneous, net in the statements of consolidated operations. During the three and Six months ended June 30, 2016, the company did not record any MTM gains or losses on fuel derivative contracts that will settle in future periods. For fuel derivative contracts that settled in the three and Six months ended June 30, 2016, the company recorded MTM gains of $3 million and $2 million, respectively, in prior periods.

   
 

2015 - Special items

   
 

Severance and benefit costs: During the three and Six months ended June 30, 2015, the company recorded $28 million and $103 million, respectively, of severance and benefit costs primarily related to a voluntary early-out program for its flight attendants. In 2014, more than 2,500 flight attendants elected to voluntarily separate from the company for a severance payment, with a maximum value of $100,000 per participant, based on years of service, with retirement dates through the end of 2016.

   
 

(Gains) losses on sale of assets and other special charges: During the three and Six months ended June 30, 2015, the company recorded $48 million and $92 million, respectively, for integration costs, impairment of assets and other special gains and losses.

   
 

Nonoperating loss on extinguishment of debt and other: During the third quarter of 2015, the company recorded $61 million of losses due to exchange rate changes in Venezuela applicable to funds held in local currency. During the Six months ended June 30, 2015, the company recorded a charge of $134 million due to the write-off of the unamortized non-cash debt discount related to the extinguishment of the 6% Notes due 2026 and 6% Notes due 2028. Both of the charges were recorded as part of Nonoperating income (expense): Miscellaneous, net.

   
 

MTM losses from fuel derivative contracts settling in future periods and prior period losses on fuel derivative contracts settled in the current period: The company uses certain combinations of derivative contracts that are economic hedges but do not qualify for hedge accounting under U.S. generally accepted accounting principles. Additionally, the company may enter into contracts at different times and later combine those contracts into structures designated for hedge accounting. As with derivatives that qualify for hedge accounting, the economic hedges and individual contracts are part of the company's program to mitigate the adverse financial impact of potential increases in the price of fuel. The company records changes in the fair value of these various contracts that are not designated for hedge accounting to Nonoperating income (expense): Miscellaneous, net in the statements of consolidated operations. During the three and Six months ended June 30, 2015, the company recorded $36 million and $28 million, respectively, in MTM losses on fuel derivative contracts that will settle in future periods. For fuel derivative contracts that settled in the three and Six months ended June 30, 2015, the company recorded MTM losses of $69 million and $173 million, respectively, in prior periods.

   

(D)  

The company's effective tax rate for the three and Six months ended June 30, 2016 was 36% which represented a blend of federal, state and foreign taxes and the impact of certain nondeductible items. During 2015, after considering all positive and negative evidence, the company concluded that its deferred income taxes would more likely than not be realized. The company released substantially all of its valuation allowance in the third quarter of 2015, which resulted in a $3.2 billion benefit in its provision for income taxes.

 

UNITED CONTINENTAL HOLDINGS, INC.
STATISTICS
  Three Months Ended
June 30, 2016
Three Months Ended
June 30, 2015
%
Increase/
(Decrease)

Six Months Ended
June 30, 2016
Six Months Ended
June 30, 2015
%
Increase/
(Decrease)

Mainline:
Passengers (thousands)
25,639 24,858 3.1 47,916 46,236 3.6
Mainline:Revenue passenger miles (millions) 47,842 47,859 88,698 88,519 0.2
Mainline:Available seat miles (millions) 57,452 57,048 0.7 108,617 107,173 1.3
Mainline:Cargo ton miles (millions) 679 633 7.3 1,301 1,295 0.5
Mainline:Passenger load factor:
Mainline
83.3% 83.9% (0.6) pts. 81.7% 82.6% (0.9) pts.
Mainline:Domestic 86.8% 86.6% 0.2 pts. 85.2% 85.6% (0.4) pts.
Mainline:International 79.9% 81.3% (1.4) pts. 78.3% 79.8% (1.5) pts.
Mainline:Passenger revenue per available seat mile (cents) 11.36 12.20 (6.9) 11.14 12.04 (7.5)
Mainline:Average yield per revenue passenger mile (cents) 13.64 14.54 (6.2) 13.64 14.57 (6.4)
Mainline:Aircraft in fleet at end of period 720 708 1.7 720 708 1.7
Mainline:Average stage length (miles) 1,890 1,939 (2.5) 1,875 1,928 (2.7)
Mainline:Average daily utilization of each aircraft (hours) 10:38 10:54 (2.4) 10:07 10:25 (2.9)
Regional:
Passengers (thousands)
10,777 11,373 (5.2) 20,587 21,517 (4.3)
Regional:Revenue passenger miles (millions) 6,175 6,430 (4.0) 11,901 12,214 (2.6)
Regional:Available seat miles (millions) 7,273 7,637 (4.8) 14,381 14,781 (2.7)
Regional:Passenger load factor 84.9% 84.2% 0.7 pts. 82.8% 82.6% 0.2 pts.
Regional:Passenger revenue per available seat mile (cents) 21.70 22.46 (3.4) 20.80 21.63 (3.8)
Regional:Average yield per revenue passenger mile (cents) 25.55 26.67 (4.2) 25.13 26.17 (4.0)
Regional:Aircraft in fleet at end of period 494 522 (5.4) 494 522 (5.4)
Regional:Average stage length (miles) 565 558 1.3 570 560 1.8
Consolidated (Mainline and Regional):
Passengers (thousands)
36,416 36,231 0.5 68,503 67,753 1.1
Consolidated (Mainline and Regional)Revenue passenger miles (millions) 54,017 54,289 (0.5) 100,599 100,733 (0.1)
Consolidated (Mainline and Regional)Available seat miles (millions) 64,725 64,685 0.1 122,998 121,954 0.9
Consolidated (Mainline and Regional)Passenger load factor 83.5% 83.9% (0.4) pts. 81.8% 82.6% (0.8) pts.
Consolidated (Mainline and Regional)Passenger revenue per available seat mile (cents) 12.52 13.41 (6.6) 12.27 13.20 (7.0)
Consolidated (Mainline and Regional)Total revenue per available seat mile (cents) 14.52 15.33 (5.3) 14.30 15.19 (5.9)
Consolidated (Mainline and Regional)Average yield per revenue passenger mile (cents) 15.00 15.98 (6.1) 15.00 15.98 (6.1)
Consolidated (Mainline and Regional)Aircraft in fleet at end of period 1,214 1,230 (1.3) 1,214 1,230 (1.3)
Consolidated (Mainline and Regional)Average stage length (miles) 1,496 1,500 (0.3) 1,479 1,488 (0.6)
Consolidated (Mainline and Regional)Average full-time equivalent employees (thousands) 83.2 82.3 1.1 82.8 82.0 1.0
Note:See Part II, Item 6 Selected Financial Data of the company's annual report on Form 10-K for the year ended December 31, 2015 for the definition of these statistics.

 

UNITED CONTINENTAL HOLDINGS, INC.
NON-GAAP FINANCIAL RECONCILIATION

UAL evaluates its financial performance utilizing various accounting principles generally accepted in the United States of America (GAAP) and Non-GAAP financial measures, including income (loss) before income taxes excluding special items, net income (loss) excluding special items, net earnings (loss) per share excluding special items, and CASM, as adjusted, among others. CASM is a common metric used in the airline industry to measure an airline's cost structure and efficiency. UAL reports CASM excluding profit sharing, third-party business expenses, fuel and special charges. Pursuant to SEC Regulation G, UAL has included the following reconciliation of reported Non-GAAP financial measures to comparable financial measures reported on a GAAP basis. UAL believes that adjusting for special charges is useful to investors because special charges are non-recurring charges not indicative of UAL's ongoing performance. In addition, the company believes that adjusting for MTM gains and losses from fuel derivative contracts settling in future periods and prior period gains and losses on fuel derivative contracts settled in the current period is useful because the adjustments allow investors to better understand the cash impact of settled fuel derivative contracts in a given period. UAL also believes that excluding third-party business expenses, such as maintenance, ground handling and catering services for third parties, fuel sales and non-air mileage redemptions, provides more meaningful disclosure because these expenses are not directly related to UAL's core business. UAL also believes that excluding fuel costs from certain measures is useful to investors because it provides an additional measure of management's performance excluding the effects of a significant cost item over which management has limited influence. UAL excludes profit sharing because this exclusion allows investors to better understand and analyze our recurring cost performance and provides a more meaningful comparison of our core operating costs to the airline industry. UAL also believes that adjusting capital expenditures for assets acquired through the issuance of debt, airport construction financing and excluding fully reimbursable projects is useful to investors in order to appropriately reflect the non-reimbursable funds spent on capital expenditures.

 

UNITED CONTINENTAL HOLDINGS, INC.
NON-GAAP FINANCIAL RECONCILIATION (Continued)
  Three Months Ended
June 30, 2016 (In millions)
Three Months Ended
June 30, 2015 (In millions)
$
Increase/
(Decrease)

%
Increase/
(Decrease)

Six Months Ended
June 30, 2016 (In millions)
Six Months Ended
June 30, 2015 (In millions)
$
Increase/
(Decrease)

%
Increase/
(Decrease)

Operating expenses $8,336 $8,469 $(133) (1.6) $15,882 $16,336 $(454) (2.8)
Operating expenses:Less: Special charges (C) 434 55 379 NM1 624 119 505 NM1
Operating expenses, excluding special charges 7,902 8,414 (512) (6.1) 15,258 16,217 (959) (5.9)
Operating expenses, excluding special charges:Less: Third-party business expenses 60 69 (9) (13.0) 127 135 (8) (5.9)
Operating expenses, excluding special charges:Less: Fuel expense 1,437 2,106 (669) (31.8) 2,655 3,970 (1,315) (33.1)
Operating expenses, excluding special charges:Less: Profit sharing, including taxes 209 198 11 5.6 302 268 34 12.7
Operating expensesOperating expenses, excluding fuel, profit sharing, special charges and third-party business expenses $6,196 $6,041 $155 2.6 $12,174 $11,844 $330 2.8
Operating incomeIncome before income taxes $931 $1,197 $(266) (22.2) $1,425 $1,708 $(283) (16.6)
Operating incomeLess: special items before income taxes (C) 428 67 361 NM1 622 141 481 NM1
Operating incomeIncome before income taxes and excluding special items $1,359 $1,264 $95 7.5 $2,047 $1,849 $198 10.7
Operating incomeNet income $588 $1,193 $(605) (50.7) $901 $1,701 $(800) (47.0)
Operating incomeLess: special items, net of tax (C) 275 67 208 NM1 397 141 256 NM1
Operating incomeNet income, excluding special items $863 $1,260 $(397) (31.5) $1,298 $1,842 $(544) (29.5)
Diluted earnings per shareDiluted earnings per share $1.78 $3.14 $(1.36) (43.3) $2.63 $4.45 $(1.82) (40.9)
Diluted earnings per shareAdd back: special items 1.29 0.17 1.12 NM1 1.82 0.37 1.45 NM1
Diluted earnings per shareTax effect related to special items (0.46) (0.46) NM1 (0.66) (0.66) NM1
Diluted earnings per shareDiluted earnings per share, excluding special items $2.61 $3.31 $(0.70) (21.1) $3.79 $4.82 $(1.03) (21.4)

 

UNITED CONTINENTAL HOLDINGS, INC.
NON-GAAP FINANCIAL RECONCILIATION (Continued)
  Three Months Ended
June 30, 2016 in cents
Three Months Ended
June 30, 2015 in cents
%
Increase/
(Decrease)

Six Months Ended
June 30, 2016 in cents
Six Months Ended
June 30, 2015 in cents
%
Increase/
(Decrease)

CASM Mainline Operations (cents)
Cost per available seat mile (CASM)
12.39 12.42 (0.2) 12.43 12.69 (2.0)
CASM Mainline Operations (cents): Cost per available seat mile (CASM)Less: Special charges (C) 0.76 0.10 NM1 0.58 0.12 NM1
CASM Mainline Operations (cents): Cost per available seat mile (CASM)CASM, excluding special charges 11.63 12.32 (5.6) 11.85 12.57 (5.7)
CASM Mainline Operations (cents): CASM, excluding special chargesLess: Third-party business expenses 0.10 0.12 (16.7) 0.11 0.12 (8.3)
CASM Mainline Operations (cents): CASM Mainline OperationsCASM, excluding special charges and third-party business expenses 11.53 12.20 (5.5) 11.74 12.45 (5.7)
CASM Mainline Operations (cents): CASM, excluding special charges and third-party business expensesLess: Fuel expense 2.09 3.10 (32.6) 2.05 3.10 (33.9)
CASM Mainline Operations (cents): CASM Mainline OperationsCASM, excluding special charges, third-party business expenses and fuel 9.44 9.10 3.7 9.69 9.35 3.6
CASM Mainline Operations (cents): CASM, excluding special charges, third-party business expenses and fuelLess: Profit sharing per available seat mile 0.36 0.34 5.9 0.28 0.25 12.0
CASM Mainline Operations (cents): CASM Mainline OperationsCASM, excluding special charges, third-party business expenses, fuel, and profit sharing 9.08 8.76 3.7 9.41 9.10 3.4
CASM Consolidated Operations (cents)
Cost per available seat mile (CASM)
12.88 13.09 (1.6) 12.91 13.40 (3.7)
CASM Consolidated Operations (cents): Cost per available seat mile (CASM)Less: Special charges (C) 0.67 0.08 NM1 0.50 0.10 NM1
CASM Consolidated Operations (cents): CASM, excluding special charges 12.21 13.01 (6.1) 12.41 13.30 (6.7)
CASM Consolidated Operations (cents): CASM, excluding special chargesLess: Third-party business expenses 0.09 0.11 (18.2) 0.11 0.11
CASM Consolidated Operations (cents): CASM, excluding special charges and third-party business expenses 12.12 12.90 (6.0) 12.30 13.19 (6.7)
CASM Consolidated Operations (cents): CASM, excluding special charges and third-party business expensesLess: Fuel expense 2.22 3.25 (31.7) 2.16 3.26 (33.7)
CASM Consolidated Operations (cents): CASM, excluding special charges, third-party business expenses and fuel 9.90 9.65 2.6 10.14 9.93 2.1
CASM Consolidated Operations (cents): CASM, excluding special charges, third-party business expenses and fuelLess: Profit sharing per available seat mile 0.33 0.31 6.5 0.24 0.22 9.1
CASM Consolidated Operations (cents): CASM, excluding special charges, third-party business expenses, fuel, and profit sharing 9.57 9.34 2.5 9.90 9.71 2.0

 

UNITED CONTINENTAL HOLDINGS, INC.
CAPITAL EXPENDITURES AND FREE CASH FLOW
Capital Expenditures (in millions) Three Months Ended
June 30, 2016
Six Months Ended
June 30, 2016
Capital Expenditures:Capital expenditures – GAAP $838 $1,654
Capital Expenditures: Capital expenditures – GAAP:Property and equipment acquired through the issuance of debt 59
Capital Expenditures: Capital expenditures – GAAP:Airport construction financing 26 35
Capital Expenditures: Capital expenditures – GAAP:Fully reimbursable projects (97) (158)
Capital Expenditures:Adjusted capital expenditures – Non-GAAP $767 $1,590
Free Cash Flow (in millions) Three Months Ended
June 30, 2016
Six Months Ended
June 30, 2016
Free Cash Flow (in millions):Net cash provided by operating activities $2,547 $3,746
Free Cash Flow (in millions): Net cash provided by operating activities:Less adjusted capital expenditures – Non-GAAP 767 1,590
Free Cash Flow (in millions):Free cash flow - Non-GAAP $1,780 $2,156

 

UNITED CONTINENTAL HOLDINGS, INC.
RETURN ON INVESTED CAPITAL (ROIC)

ROIC is a Non-GAAP financial measure that we believe provides useful supplemental information for management and investors by measuring the effectiveness of our operations' use of invested capital to generate profits.


  Twelve Months Ended
June 30, 2016
Return On Invested CapitalNet Operating Profit After Tax (NOPAT)
Pre-tax income excluding special items 4
$4,696
Return On Invested CapitalNOPAT adjustments 5 1,056
Return On Invested CapitalNOPAT $5,752
Return On Invested CapitalEffective cash tax rate 6 0.3%
Return On Invested CapitalInvested Capital (five-quarter average)
Total assets
$40,394
Return On Invested CapitalInvested capital adjustments 7 12,581
Return On Invested CapitalAverage Invested Capital $27,813
Return On Invested CapitalReturn on Invested Capital 20.7%
  1. Non-GAAP Financial Reconciliation
  2. NOPAT adjustments include: adding back (net of tax shield) interest expense, the interest component of capitalized aircraft rent and net interest on pension.
  3. Effective cash tax rate is calculated by dividing cash taxes paid by adjusted pre-tax income.
  4. Invested capital adjustments include: adding back capital aircraft rent (at 7.0X) and deferred income taxes, less advance ticket sales, frequent flyer deferred revenue, tax valuation allowance and other non-interest bearing liabilities.
Notes: Twelve Months Ended
June 30, 2016
Pre-tax income $3,936
Return On Invested CapitalAdd: Special items 760
Return On Invested CapitalPre-tax income excluding special items $4,696

 

Photo - http://photos.prnewswire.com/prnh/20161016/429327-INFO

Logo - http://photos.prnewswire.com/prnh/20130404/MM89155LOGO

 

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines Announces Headquarters to Remain at Iconic Willis Tower

March 13, 2019

CHICAGO, March 13, 2019 /PRNewswire/ -- United Airlines announced today it will keep its headquarters at the iconic Willis Tower in the airline's hometown of Chicago, while partnering with the building's owner, Blackstone, in making major investments to completely transform the current workspace and experience.

The new deal to remain at Willis Tower provides the airline with a tremendous opportunity to completely reimagine the workspace from the bottom up. Over the coming months and years, United will be embarking on a process to redesign workspaces to allow employees to better collaborate, use the latest technology and interact with each other with the end goal of providing unmatched service to front-line employees and customers. By making these investments, it also enables United to better recruit and retain top talent from the Chicagoland area and beyond who have come to expect modern and more efficient places of work.

"As one of the city's largest private employers and its hometown airline, we are excited to deepen our roots here in Chicago while making the investments needed to reimagine the headquarters for our employees," said Oscar Munoz, United's chief executive officer. "The investments we are making will help our employees provide unparalleled service to our front-line colleagues and to our customers as we continue to improve and realize our airline's full potential."

The new agreement extends United's existing lease to March 31, 2033. Additionally, Blackstone is already investing more than $500 million into Willis Tower for all tenants, which will transform the building from the inside out.

"We are thrilled with United's decision to remain at Willis Tower in a reimagined headquarters," said Jon Gray, Blackstone's president. "This is terrific news for Chicago and a testament to our exciting $500 million revitalization program underway at the property. We look forward to partnering with United in this effort. Willis Tower will continue its role as an iconic business, retail and tourist destination in the heart of the city."

As one of the most ideally situated buildings in the city, with easy access to all CTA train lines, Union and Ogilvie Stations, as well as nearby bus stops, Willis Tower already provides distinct advantages and will remain attractive to future job seekers throughout the metropolitan region. Commercial real estate services firm JLL represented United in the deal.

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers' best interests at the heart of its service. In addition to today's announcement, United recently released a re-imagined version of the most downloaded app in the airline industry and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats. The multimillion-dollar investment in improving inflight entertainment options will benefit the more than 29 million people expected to fly United's DIRECTV-enabled planes this year.

About United

United's shared purpose is "Connecting People. Uniting the World." We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United Airlines and United Express operate approximately 4,800 flights a day to 353 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 770 mainline aircraft and the airline's United Express carriers operate 559 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

Meet United Airlines' New Meetings Portal, Available on United Jetstream

March 11, 2019

CHICAGO, March 11, 2019 /PRNewswire/ -- United Airlines is improving the way customers plan travel for meetings, conferences, conventions and more with the launch of its new state-of-the-art United Meetings product, available on the airline's business portal, United Jetstream. The new product makes managing travel and redeeming rewards for meetings and events quicker and more streamlined with enhancements that include discounts accessible in one business day, instant amenity redemption and personalized reports accessible at the click of a mouse.

"At United, our mission is to connect people and unite the world. This new Meetings portal on Jetstream allows us to do just that by making it easier and more rewarding to bring people together for meetings, events, conferences and more," said Jake Cefolia, senior vice president of worldwide sales at United. "We're listening to our customers and making changes that they ask for as we continue to make traveling and working with United better every day."

United Meetings handles the work of getting attendees to events around the world in comfort and with a discount. The new portal makes it easy for meeting planners to make a request and receive flexible discounts for participants within one business day, and quickly turn travel funds into rewards such as beverage coupons, travel certificates, United Club passes and memberships and more. The site also provides planners with a personalized dashboard to track the number of tickets booked, flights flown, amenities funds earned and the number of tickets needed for the next amenity award, helping users stay up-to-date on rewards and meetings attendance.

United Meetings is available to organizations around the world who are interested in hosting a meeting of 10 or more participants. Discounts are extended to travel on United's Star Alliance and joint venture partners, making traveling and connecting on partner airlines seamless.

United is continuing to add value to its Meetings product to deliver an experience and tool that meets and exceeds the needs of its customers. To get started with hosting a meeting, or to become a United Meetings customer visit http://www.united.business/meetings.

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers' best interests at the heart of its service. United recently announced the addition of more than 1,600 new premium seats to international, domestic and regional aircraft, creating more comfort for more customers in the skies. Additionally, United recently released a re-imagined version of the most downloaded app in the airline industry and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats. The multimillion-dollar investment in improving inflight entertainment options will benefit the more than 29 million people expected to fly United's DIRECTV-enabled planes this year.

About United

United's shared purpose is "Connecting People. Uniting the World." We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United Airlines and United Express operate approximately 4,800 flights a day to 353 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 770 mainline aircraft and the airline's United Express carriers operate 559 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines Springs Forward with New Routes Starting this Month

March 08, 2019

CHICAGO, March 8, 2019 /PRNewswire/ -- United Airlines is expanding its route network this month by launching service this weekend from Cleveland, Denver and Los Angeles to eight cities in California, Florida and Texas. The new service, announced last year, offers customers even more options when traveling over spring break and to warmer destinations this summer.

"These new routes demonstrate our continued commitment to offer our customers more choices than any other airline while making the travel experience more convenient," said Ankit Gupta, United's vice president of domestic network planning.

New routes starting this weekend:

Depart

Arrive

Start Day

Los Angeles (LAX)

Redding, CA (RDD)

March 8, 2019

Denver (DEN)

Santa Rosa, CA (STS)

March 8, 2019

Denver (DEN)

Brownsville, TX (BRO)

March 9, 2019

Denver (DEN)

West Palm Beach, FL (PBI)

March 9, 2019

Denver (DEN)

Pensacola, FL (PNS)

March 9, 2019

Denver (DEN)

Sarasota, FL (SRQ)

March 9, 2019

Denver (DEN)

Destin/Fl. Walton Beach, FL (VPS)

March 9, 2019

Cleveland (CLE)

Tampa, FL (TPA)

March 9, 2019

Later this month, United customers can look forward to 10 more cities from Denver, Los Angeles, New York/Newark, San Francisco and Washington, D.C., including inaugural service from Paine Field in Everett, Washington to Denver and San Francisco. Paine Field airport, is located north of Seattle and is among the fasting growing areas in the nation. By connecting Paine Field to two of the airline's largest hubs, United customers will now have more convenient access to United's worldwide network.

New domestic routes include:

Depart

Arrive

Start Day

Los Angeles (LAX)

Eugene, OR (EUG)

March 30, 2019

Denver (DEN)

Everett, WA (PAE)

March 31, 2019

Denver (DEN)

Flagstaff, AZ (FLG)

March 31, 2019

Newark (EWR)

Hilton Head Island, SC (HHH)

March 31, 2019

Dulles (IAD)

Elmira, NY (ELM)

March 31, 2019

Dulles (IAD)

Manchester, NH (MHT)

March 31, 2019

Dulles (IAD)

Hilton Head Island, SC (HHH)

March 31, 2019

Los Angeles (LAX)

Madison, WI (MSN)

March 31, 2019

Los Angeles (LAX)

Pasco, WA (PSC)

March 31, 2019

San Francisco (SFO)

Everett, WA (PAE)

March 31, 2019

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers' best interests at the heart of its service. United recently announced the addition of more than 1,600 new premium seats to international, domestic and regional aircraft, creating more comfort for more customers in the skies. Additionally, United recently released a re-imagined version of the most downloaded app in the airline industry and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats. The multimillion-dollar investment in improving inflight entertainment options will benefit the more than 29 million people expected to fly United's DIRECTV-enabled planes this year.

About United

United's shared purpose is "Connecting People. Uniting the World." We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United Airlines and United Express operate approximately 4,800 flights a day to 353 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 770 mainline aircraft and the airline's United Express carriers operate 559 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

New Maintenance Complex Deepens United Airlines' Commitment to Los Angeles, with Nearly $1 Billion Recent Investment at LAX

February 28, 2019

LOS ANGELES, Feb. 28, 2019 /PRNewswire/ -- Today, United Airlines and Los Angeles World Airports (LAWA) broke ground on a state-of-the-art Technical Operations Center (TOC) at Los Angeles International Airport (LAX) that will enable the airline to provide exceptional service for all of its aircraft fleets. The new facility will include two connected buildings – a ground service equipment and facilities maintenance building and a line maintenance hangar, including an engine support shop that will focus on the aircraft's Dreamliner fleet. The commencement of this $352 million TOC pushes the airline's investments at its Los Angeles hub to nearly $1 billion in recent years.

The new TOC will consolidate two facilities that United currently operates at LAX that are located a mile and a half apart, improving efficiency with not only moving aircraft around the airport but with transporting employees, parts, tools and other supplies – ultimately leading to a more efficient operation for customers. The TOC will be located near the airline's terminal and stand at 407,408 square feet. The facility's hangar will be able to accommodate up to six narrow-body or two widebody aircraft at a time, supporting United's 150 flights that depart from LAX every day. The TOC will help United's growing operation in Los Angeles by continuing to deliver an on time, safe and reliable operation.

"Our continued investments emphasize our commitment to our customers in Los Angeles as California's global airline. This modern, world-class facility will create more than 800 jobs in L.A. during the construction process, and will be home to more than 500 United employees once it is completed," said Greg Hart, chief operations officer at United. "This builds on our recently completed nearly $600 million renovation to our terminal at LAX, including opening a brand-new United Polaris lounge earlier this year."

"Los Angeles World Airports and United Airlines have a shared vision for modern and efficient facilities," said Deborah Flint, CEO, LAWA. "United Airlines' new LAX Technical Operations Center integrates state-of-the-art technology and a modern design that complements the transformation that is taking place across LAX. This project will create hundreds of local jobs and bring us one step closer to the Gold-Standard airport that Los Angeles deserves."

United tapped AECOM Hunt to be the prime contractor for the project, and selected FSB as lead architect for the facility. The airline is also partnering with AvAirPros, which is providing project management services during construction of the TOC.

United is also investing in additional maintenance facilities at key airports around the country. Tampa airport authorities recently approved a ground lease for a new hangar that will have room for two Boeing 737MAX aircraft. The airline is also continuing construction on an expansive new technical operations center at Houston's George Bush Intercontinental Airport, which consolidates the airline's maintenance operations in a complex that provides greater efficiency and flexibility. United is also moving into a new hangar in Portland, Oregon and working with the City of Chicago to create a new hangar as part of the O'Hare Modernization Program.

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers' best interests at the heart of its service. United recently announced the addition of more than 1,600 new premium seats to international, domestic and regional aircraft, creating more comfort for more customers in the skies. Additionally, United recently released a re-imagined version of the most downloaded app in the airline industry and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats. The multimillion-dollar investment in improving inflight entertainment options will benefit the more than 29 million people expected to fly United's DIRECTV-enabled planes this year.

About United

United's shared purpose is "Connecting People. Uniting the World." We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United Airlines and United Express operate approximately 4,800 flights a day to 353 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 770 mainline aircraft and the airline's United Express carriers operate 559 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the Nasdaq under the symbol "UAL"

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines Giving Women Artists A Larger Than Life Canvas: An Aircraft

February 28, 2019

CHICAGO, Feb. 28, 2019 /PRNewswire/ -- In advance of Women's History Month beginning on Friday, United Airlines is launching a first-of-its-kind contest designed to find and uplift underrepresented women artists by providing a chance to paint a canvas like no other — a United Airlines aircraft. While 51% of today's artists are women, less than 13% of art on display in museums is by women artists according to The National Museum of Women in the Arts. Painting a Boeing 757 provides artists with a traveling canvas that flies on average 1.6 million miles a year and 476 cross-country trips. The aircraft is roughly 3,666 times larger than the typical 18" x 24" canvas.

"As a company, we believe in the importance of equality of women in what has historically been a male dominated field," said Jill Kaplan, United's president for New York and New Jersey. "When we heard the statistics about how underrepresented women are when it comes to displaying their art, we thought what better way to contribute to changing this narrative than by offering the biggest canvas we have access to – an aircraft."

United has long been committed to being a leader in advancing women in the aviation industry. Today the carrier has more women who are pilots than any other airline in the world, including Bebe O'Neil, United's System Chief Pilot, who manages the carrier's 12,600 pilots. The airline has worked with Women in Aviation, a nonprofit organization which provides networking, education, mentoring, and scholarship opportunities, for more than 25 years and Girls in Aviation Day to ensure a growing number of female pilots.

"As a global company with inclusion at our core, we constantly seek unique opportunities to celebrate and showcase diverse talents," United's California President Janet Lamkin commented. "We are thrilled to have the opportunity through this unique contest to bring visibility to the work of these exceptional female artists. We take pride in leveraging our global presence to showcase their great work to millions of people who see our planes on the ground and in the sky."

To enter, individuals must identify as a woman, including cisgender, transgender, woman-aligned or non-binary, and reside in the United States, who can visually represent either New York/New Jersey or California, two key markets for the airline, in their own style, while combining the company's mission and what the communities in each region mean to the artist. Two winners, one representing each region, will be chosen and given a chance to work alongside renowned artist Shantell Martin to finalize a design for their respective region's plane. Shantell brings to the contest her talents and work, from the New York City Ballet to a collaboration with Pulitzer Prize-winning artist Kendrick Lamar, which are full of whimsical drawings and storytelling, that are dedicated to making sure other women artists are seen.

To enter, individuals are encouraged to visit united.com/HerArtHere and submit a design idea, examples of their work portfolio along with a short video by March 24, 2019. Submissions will be judged and narrowed down to three finalists by a panel of judges from each region, led by each region's president, Janet Lamkin in California and Jill Kaplan in New York/New Jersey from March 25 – April 9, 2019, followed by a public vote from April 10 – April 19, 2019 to determine the winning artists from each region. Finalists and winners will also receive their own open gallery show, have their art work on display inside United Airlines terminals through 2019 with their works available to purchase and they will also be awarded 100,000 MileagePlus award miles. The final designs will take flight this fall.

Customers in Los Angeles and New York have an opportunity to visit murals by Shantell Martin as part of this contest. Each mural showcases interactive airplane windows that lead to videos with more information. The murals will be on display from now until March 18 at 799 West 8th Street, Los Angeles, CA and at 38 Norman Ave, Brooklyn, NY.

For additional information and complete rules visit: united.com/HerArtHere

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers' best interests at the heart of its service. In addition to today's announcement, United recently released a re-imagined version of the most downloaded app in the airline industry and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats. The multimillion-dollar investment in improving inflight entertainment options will benefit the more than 29 million people expected to fly United's DIRECTV-enabled planes this year.

About United

United's shared purpose is "Connecting People. Uniting the World." We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United Airlines and United Express operate approximately 4,800 flights a day to 353 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 770 mainline aircraft and the airline's United Express carriers operate 559 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines to Present at 2019 J.P. Morgan Aviation, Transportation and Industrials Conference

February 27, 2019

CHICAGO, Feb. 27, 2019 /PRNewswire/ -- United Airlines (UAL) will present at the 2019 J.P. Morgan Aviation, Transportation and Industrials Conference on Tuesday, March 5. Scott Kirby, president of United Airlines, will present at the conference beginning at 9:30 a.m. ET / 8:30 a.m. CT.

The live webcast and accompanying presentation will be available on the investor relations section of United's website at ir.united.com. The company will archive the audio webcast on the website within 24 hours of the presentation and the webcast will be available for a limited time.

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers' best interests at the heart of its service. In addition to today's announcement, United recently released a re-imagined version of the most downloaded app in the airline industry and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats. The multimillion-dollar investment in improving inflight entertainment options will benefit the more than 29 million people expected to fly United's DIRECTV-enabled planes this year.

About United

United's shared purpose is "Connecting People. Uniting the World." We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United Airlines and United Express operate approximately 4,800 flights a day to 353 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 770 mainline aircraft and the airline's United Express carriers operate 559 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines Taps Industry Veteran for Senior Role; Robert Rivkin Named SVP and General Counsel

February 22, 2019

CHICAGO, Feb. 22, 2019 /PRNewswire/ -- United Airlines today named transportation industry veteran Robert S. Rivkin senior vice president and general counsel. For the last three decades, Rivkin has drawn on his exceptional legal skills while serving in leadership positions in the airline industry, the U.S. Department of Transportation (DOT) and local government. Rivkin brings this unique background and extraordinary skill set to a top role at one of the world's leading airlines. At United, he will be responsible for all legal matters, as well as ethics, compliance, government contracting and security. Rivkin will report to Executive Vice President and Chief Administrative Officer Brett Hart.

"Bob's distinguished career in public service, the legal community and the airline industry make him an ideal fit for this critical role on our United team. He's a proven leader who will make an immediate impact as we work to fulfill United's incredible potential," said United Airlines Chief Executive Officer Oscar Munoz.

Rivkin is no stranger to the commercial aviation industry, having served as deputy general counsel for Delta Air Lines from 2013 to 2016. Prior to joining Delta, he served as general counsel for the DOT from 2009 to 2013, where he was sworn in following a unanimous confirmation by the U.S. Senate. Currently, Rivkin serves as the deputy mayor of the City of Chicago. He has also worked in private law practice and as a federal prosecutor.

Rivkin graduated magna cum laude from Harvard College, and received a juris doctorate degree from Stanford Law School, where he was an associate editor of the Stanford Law Review. Rivkin and his wife of more than 30 years have three children. Rivkin's last day as Chicago's deputy mayor will be February 28, and he will start his new role at United the week of March 18.

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers' best interests at the heart of its service. In addition to today's announcement, United recently released a re-imagined version of the most downloaded app in the airline industry and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats. The multimillion-dollar investment in improving inflight entertainment options will benefit the more than 29 million people expected to fly United's DIRECTV-enabled planes this year.

About United

United's shared purpose is "Connecting People. Uniting the World." We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United Airlines and United Express operate approximately 4,800 flights a day to 353 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 770 mainline aircraft and the airline's United Express carriers operate 559 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Applies to Serve Tokyo Haneda from Six Leading U.S. Hubs

February 21, 2019

CHICAGO, Feb. 21, 2019 /PRNewswire/ -- United Airlines announced today it has filed an application with the U.S. Department of Transportation (DOT) for a total of six daily nonstop flights to Tokyo Haneda Airport (HND) from Newark Liberty International Airport (EWR), Chicago O'Hare International Airport (ORD), Washington Dulles International Airport (IAD), Los Angeles International Airport (LAX), Houston George Bush Intercontinental Airport (IAH) and Guam's A.B. Won Pat International Airport (GUM). Pending completion of an aviation agreement between the U.S. and Japanese governments later this year, and slots awarded by DOT, the flights are expected to begin service by the summer of 2020.

United has presented a proposal maximized to meet consumer demand and benefit U.S. travelers. Together, the flights from five U.S. mainland hub cities and Guam will connect Tokyo Haneda with 112 U.S. airports, representing approximately two thirds of U.S.-Tokyo demand, or more than three million annual Tokyo bookings. With United's proposed routes representing five of the six largest metropolitan areas in the U.S. mainland and a combined population of nearly 56 million, the new flights requested in this proceeding will provide consumers with more choices and more convenient options when selecting Tokyo Haneda for their travel plans.

"If awarded by the DOT, these new nonstop flights would expand United's best-in-class Japan route network to better meet demand from U.S. consumers and businesses," said United Airlines President Scott Kirby. "Tokyo is a hub of 21st century global commerce and innovation and one of the world's most popular tourist destinations. Today's filing demonstrates United's unparalleled commitment to helping more Americans travel between our nation and Japan's capital city. Our proposed flights to Tokyo Haneda will offer an unrivaled experience and maximize choice and convenience for our customers traveling between the United States and Tokyo for the Olympic Games Tokyo 2020 and beyond."

United's proposed daily flights from Newark/New York, Los Angeles and Guam would supplement the airline's existing daily flights between those hubs and Tokyo's Narita International Airport (NRT), while United would shift existing daily nonstop Chicago, Washington D.C. and Houston flights from Tokyo Narita to Tokyo Haneda.

United's application will also support American businesses and help grow the U.S. economy by offering direct flights from key business, government and cultural hubs where demand for flights to Haneda, the closest airport to central Tokyo, is the highest. With these new flights in place, United would provide Haneda service from:

  • The largest market for travel demand between the U.S. mainland and Tokyo (Los Angeles);
  • The two largest markets for travel demand between the East Coast and Tokyo (Newark/New York and Washington, D.C.);
  • The two largest markets for travel demand between the central U.S. and Tokyo (Chicago and Houston); and
  • Guam, a market with significant travel demand from a Japanese tourist base that is critical to the island's tourism industry, economy and job market.

United's proposal would help realize the full potential of these new routes for U.S. consumers and businesses by expanding United's broad-based and end-to-end network between the United States and Japan. United's proposed flights to Haneda would allow U.S. consumers to make connections to 37 points in Japan via United's joint venture partner All Nippon Airways (ANA), strengthening United's existing comprehensive network when combined with nonstop or single-connection service from 112 U.S. airports.

United has proven its long-term commitment to Tokyo as a key gateway in Asia, serving Tokyo from 100 percent of its U.S. hubs. United also serves 31 markets in the Asia/Pacific region, more than any other U.S. carrier, and has successfully launched 11 new nonstop flights from the U.S. mainland to destinations throughout the Asia/Pacific region since 2014.

United's application is in response to the U.S. DOT instituting a competitive route proceeding to allocate slot pairs, with today's application filed under DOT proceeding # DOT-OST-2019-0014. For more information about United's bid, please visit UnitedToHaneda.com.

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers' best interests at the heart of its service. In addition to today's announcement, United recently released a re-imagined version of the most downloaded app in the airline industry and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats. The multimillion-dollar investment in improving inflight entertainment options will benefit the more than 29 million people expected to fly United's DIRECTV-enabled planes this year.

About United

United's shared purpose is "Connecting People. Uniting the World." We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United Airlines and United Express operate approximately 4,800 flights a day to 353 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 770 mainline aircraft and the airline's United Express carriers operate 559 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, 872.825.8640, media.relations@united.com

United Airlines to Present at Barclays Industrial Select Conference 2019

February 18, 2019

CHICAGO, Feb. 18, 2019 /PRNewswire/ -- United Airlines will present at Barclays Industrial Select Conference on Wednesday, February 20. United Airlines' Vice President of Pricing and Revenue Management Dave Bartels and Vice President of Finance and CFO of Commercial Jonathan Ireland will present at the conference beginning at 1:15 p.m. ET / 12:15 p.m. CT.

The live webcast will be available on the investor relations section of United's website at ir.united.com. The company will archive the audio webcast on the website within 24 hours of the presentation, and the webcast will be available for a limited time.

About United

United's shared purpose is "Connecting People. Uniting the World." We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United Airlines and United Express operate approximately 4,800 flights a day to 353 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 770 mainline aircraft and the airline's United Express carriers operate 559 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Adds More Than 1,600 New Premium Seats to International, Domestic and Regional Aircraft; More Comfort for More Customers in the Skies

February 06, 2019

CHICAGO, Feb. 6, 2019 /PRNewswire/ -- United Airlines today announced the next step in its commitment to making more customers more comfortable by adding more than 1,600 United Polaris® business class and United First seats to nearly 250 international and domestic aircraft. Additionally, United will revolutionize the regional flying experience by introducing the two-cabin, 50-seat Bombardier CRJ 550 aircraft to its fleet, offering customers on key regional routes more legroom, storage and amenities than any other 50-seat regional aircraft operating today.

Click here to view an infographic on United's newly reconfigured aircraft

"In an era where many airlines are adding seats to their aircraft to crowd more passengers onto the plane, we're re-configuring more than 100 of our aircraft and doing exactly the opposite – for the benefit of our customers," said Andrew Nocella, United's executive vice president and chief commercial officer. "From adding more premium seats on aircraft that serve some of our most traveled routes, introducing a revolutionary, best-in-class 50-seat experience or simply offering free DIRECTV on more than 200 aircraft, we are committed to making United the airline that our customers choose to fly."

More United Polaris business seats on Boeing 767-300ER aircraft

In the next several weeks, United will introduce to its fleet the first of 21 reconfigured Boeing 767-300ER aircraft featuring 16 additional United Polaris business seats in the premium cabin – a more than 50 percent increase in all-aisle-access seating – bringing the total premium cabin seat count to 46. The newly reconfigured aircraft will also feature 22 United® Premium Plus seats (becoming the first 767-300ER to offer this seat type); 47 Economy Plus® seats and 52 Economy seats. United will first operate the reconfigured 767 – which will feature the highest proportion of premium seats on any widebody operated by any U.S. carrier – between Newark/New York and London, offering 50 percent more premium seats in the largest premium route in the world. The airline expects to introduce all the reconfigured aircraft to its fleet by the end of next year.

More United First seats on Airbus A319 and A320 aircraft

United is also adding more United First® seats to its fleet of Airbus aircraft, offering customers greater opportunities to upgrade and enjoy a premium flying experience. Beginning this fall, the carrier will add four United First seats on its fleet of Airbus A319s, increasing the total count from eight to 12. The reconfigured aircraft will also feature 36 Economy Plus and 78 Economy seats.

Beginning early next year, United will add four United First seats on its fleet of nearly 100 Airbus A320 aircraft, increasing the total count from 12 to 16. The reconfigured aircraft will also feature 39 Economy Plus seats and 95 Economy seats. United expects to complete the reconfiguration of the Airbus A320 and A319s by the middle of next year.

Introducing the first-of-its-kind Bombardier CRJ 550

By the end of this year, United will revolutionize the regional flying experience with the planned introduction of 50 spacious, 50-seat Bombardier CRJ 550 aircraft to its regional fleet, subject to government certification. In addition to becoming the only 50-seat aircraft in the world to offer true first-class seating, the innovative new aircraft will provide customers with a truly exceptional flying experience, including a state-of-the-art interior featuring LED lighting, a self-serve beverage and snack station for customers seated in the premium cabin, Wi-Fi and more overall legroom per seat than any other 50-seat aircraft flown by any U.S. carrier. Additionally, the CRJ 550 will feature four storage closets, providing customers ample room to store their carryon bags and making the CRJ 550 the only regional jet in the skies where customers will not need to routinely gate check their bags.

The two-cabin CRJ 550 will feature 10 United First seats; 20 Economy Plus seats and 20 Economy seats. The CRJ 550 aircraft will eventually replace existing single-cabin 50-seat aircraft and will bring a higher percentage of two-cabin departures to smaller cities across the carrier's network. Additionally, the innovative aircraft will enable United to offer premium seats on more connecting flights from smaller cities to the airline's overall global network, further strengthening its competitive position and emphasizing its role as an industry innovator.

United expects that its regional partner GoJet will begin operating the CRJ 550 in the second half of this year – subject to agreement on final terms and conditions – on select routes from Chicago, O'Hare followed by Newark/New York, offering customers connecting through the hub the opportunity to enjoy a premium cabin experience at every step of their journey.

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers' best interests at the heart of its service. In addition to today's announcement, United recently released a re-imagined version of the most downloaded app in the airline industry and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats. The multimillion-dollar investment in improving inflight entertainment options will benefit the more than 29 million people expected to fly United's DIRECTV-enabled planes this year.

About United

United Airlines and United Express operate approximately 4,800 flights a day to 353 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, Newark/New York, San Francisco and Washington, D.C. United operates 770 mainline aircraft and the airline's United Express carriers operate 559 regional aircraft. The airline is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines Announces Four New Domestic United Club Locations for 2019

February 04, 2019

CHICAGO, Feb. 4, 2019 /PRNewswire/ -- United Airlines today welcomed the newest addition to its network of more than 50 United Club locations around the world with the opening of a brand-new 5,000 square foot United Club at Fort Lauderdale-Hollywood International Airport. Located near Gate C1, this new United Club is the first of four new United Club locations set to open in 2019.

"United Clubs are the perfect spot for our customers to relax and recharge and we are excited to open the first of four new United Clubs this year," said United's Chief Customer Officer Toby Enqvist. "Our multimillion-dollar investment in the United Clubs is one of many ways we are working to improve every aspect of our customers' experience."

In addition to the Fort Lauderdale renovation, the airline is expanding its United Club network by introducing new locations in popular destinations. This summer, United plans to open a new United Club in New Orleans in conjunction with the opening of the new terminal at Louis Armstrong New Orleans International Airport. United will also open a brand-new United Club location in New York's La Guardia Airport to coincide with the relocation of its operations to the airport's Terminal B. Additionally, United will introduce its first-ever United Club location in Raleigh-Durham International Airport.

Designed with today's customers in mind, each United Club location is created to serve the distinct needs of customers traveling to and from that destination and feature complimentary high-speed Wi-Fi, wellness rooms and specially curated local food and beverage offerings. United Club members enjoy access to more than 50 United Club locations and participating Star Alliance partner lounges around the world.

About United

United Airlines and United Express operate approximately 4,800 flights a day to 353 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, Newark/New York, San Francisco and Washington, D.C. United operates 770 mainline aircraft and the airline's United Express carriers operate 559 regional aircraft. The airline is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

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