The Sky Can Be More Than a Dream - United Hub

The sky can be more than a dream

By Ryan Hood

Ask Randall Rochon about his first flight and you'll come away thinking the plane just arrived at its destination.

How old were you?

"Nine."

Where did you go?

"Lafayette, Louisiana to Houston and then to Seattle. My mom and I went to visit my dad, who was looking at potential new homes in Washington.

"We flew on a Continental ATR."

Wait – you even remember the aircraft type?

"Yes – we flew on a Continental ATR to Houston and then an Airbus 300 to Seattle," he explains. "I asked my mom questions the entire time."

How fast was the plane going down the runway? How does it take off? How high does the plane go? How fast are they going when they land? The nine-year-old boy was fascinated by aviation.

That fascination soon became an obsession, and that obsession eventually became a career. Randall Rochon, a Newark-based Boeing 767 and 757 First Officer, has worked at United for six years, achieving a goal that dated back to those very first flights as a nine-year-old: he wanted to work where it all began.

Randall is extremely grateful for his dream having come true, but he's quick to deflect credit in the direction of others who helped him along the way.

"This industry, aviation, you cannot do this alone," Randall says. "I didn't do it alone."

To start, there's Clovis Jones, then-President of OBAP (Organization of Black Aerospace Professionals) who put a high school-aged Randall in touch with Western Michigan University when searching for a scholarship. Then, there's Tony Dennis, who was Western Michigan's Director of Recruitment at the time, who helped Randall and whom he now considers to be a second father. There are Captains Corey Shepard, Leo Sherman, Donald Turner and Assistant Chief Pilot Ray-Sean Silvera who all mentored him at prior steps in his career. There's retired United Captain Roscoe Edwards, who took him under his wing like a little brother once he arrived at United. The list goes on and on.

These are just some of the many influences that got Randall to where he is today and he is eternally grateful for them all. They're also the reasons he is so passionate about helping the next generation of pilots. He is currently the Vice Chair for OBAP, where he's also the director of the collegiate program, helping aspiring aviators achieve their goals.

"The work I do within and outside of OBAP is important to me because many minorities, especially African-American individuals, look to the skies and dream," Randall says. "They dream about being on that plane in the sky. Their minds wonder about what space is like and they think of what it would be like to travel to a different place. This is what drives me to keep doing what I do. Many of these individuals do not know how to find those answers. I want these young minds to know that there is a whole world out there waiting for them."

In addition to his work with OBAP, he has run ACE Camps in Michigan, New York, St. Croix and St. Thomas over the last six years.

ACE Camps are week-long events that connect high school students with the opportunity to explore a wide variety of aviation careers through hands on projects, tours and flight experience.

"Ever since I got that scholarship at Western Michigan, it's been my mission to give back to the community," Randall says. "We need to continue making minorities aware of this opportunity, because if you can help them achieve that dream, then the world is at their fingertips and the sky has no limit.

"I was fortunate. Aviation has been life-changing for me, so I want to change the lives of others as well."

Jessica Kimbrough named Chief Diversity, Equity and Inclusion Officer

By The Hub team, July 10, 2020

Jessica Kimbrough, currently Labor Relations and Legal Strategy Managing Director, will take on the new role of Chief Diversity, Equity and Inclusion Officer Managing Director.

Jessica assumes this new and expanded position to focus on global inclusion and equity as part of our enhanced commitment to ensure best practices across the business to strengthen our culture.

In this role, Jessica will be responsible for helping United redefine our efforts on diversity, equity and inclusion – ensuring that our programs and approach are strategic, integrated and outcome-oriented, while we continue to build a culture that reflects our core values. She will report to Human Resources and Labor Relations EVP Kate Gebo.

"Jessica's appointment to this role is another critical step our executive team is taking to ensure diversity, equity and inclusion remains a top priority at United," said CEO Scott Kirby. "Given her drive, experience and commitment to champion collaboration and allyship among our employee business resource groups, she is uniquely qualified to take on this position and I look forward to working closely with her."

As Labor Relations and Legal Strategy Managing Director, Jessica worked closely with senior management to create and maintain positive labor relations among our unionized workforce, providing counsel on labor litigation, negotiations, contract administration, organizing issues and managing attorneys who represent United in labor relations. Previously, she served as Labor and Employment Counsel in our legal department.

Jessica has a passion for creating a pipeline of diverse lawyers and leaders, and was honored as one of Chicago Defender's "Women of Excellence" for excellence in her career and civic engagement in 2017. She currently serves as President of uIMPACT, our women's employee business resource group.

Jessica's new role is effective immediately.

United Cargo and logistics partners keep critical medical shipments moving

By The Hub team, July 02, 2020

By working together and strengthening partnerships during these unprecedented times, our global community has overcome challenges and created solutions to keep the global supply chain moving. As COVID-19 continues to disrupt the shipping landscape, United and our industry partners have increasingly demonstrated our commitment to the mission of delivering critical medical supplies across the world.

United Cargo has partnered with DSV Air and Sea, a leading global logistics company, to transport important pharmaceutical materials to places all over the world. One of the items most critical during the current crisis is blood plasma.

Plasma is a fragile product that requires very careful handling. Frozen blood plasma must be kept at a very low, stable temperature of negative 20 degrees Celsius or less – no easy task considering it must be transported between trucks, warehouses and airplanes, all while moving through the climates of different countries. Fortunately, along with our well-developed operational procedures and oversight, temperature-controlled shipping containers from partners like va-Q-tec can help protect these sensitive blood plasma shipments from temperature changes.

A single TWINx shipping container from va-Q-tec can accommodate over 1,750 pounds of temperature-sensitive cargo. Every week, DSV delivers 20 TWINx containers, each one filled to capacity with human blood plasma, for loading onto a Boeing 787-9 for transport. The joint effort to move thousands of pounds of blood plasma demonstrates that despite the distance, challenges in moving temperature-sensitive cargo and COVID-19 obstacles, we continue to find creative solutions with the help of our strong partnerships.

United Cargo is proud to keep the commercial air bridges open between the U.S. and the rest of the world. Since March 19, we have operated over 3,200 cargo-only flights between six U.S. hubs and over 20 cities in Asia, Australia, Europe, South America, India, the Caribbean and the Middle East.

Celebrating Juneteenth

By United Airlines, June 18, 2020

A message from UNITE, United Airlines Multicultural Business Resource Group

Fellow United team members –

Hello from the UNITE leadership team. While we communicate frequently with our 3,500 UNITE members, our platform doesn't typically extend to the entire United family, and we are grateful for the opportunity to share some of our thoughts with all of you.

Tomorrow is June 19. On this day in 1865, shortened long ago to "Juneteenth," Union soldiers arrived in Galveston, Texas, to announce that the Civil War had ended and all enslaved individuals were free. For many in the African-American community, particularly in the South, it is recognized as the official date slavery ended in the United States.

Still, despite the end of slavery, the Constitutional promise that "All men are created equal" would overlook the nation's Black citizens for decades to come. It wasn't until nearly a century later that the Civil Rights Act (1964) ended legal segregation and the Voting Rights Act (1965) protected voting rights for Black Americans. But while the nation has made progress, the killings of Ahmaud Arbery, Breonna Taylor and George Floyd have made it undeniably clear that we still have a lot of work to do to achieve racial parity and inclusion.

Two weeks ago, Scott and Brett hosted a virtual town hall and set an important example by taking a minute, as Brett said, "to lower my guard, take off my armor, and just talk to you. And talk to you straight from the heart."

Difficult conversations about race and equity are easy to avoid. But everyone needs to have these conversations – speaking honestly, listening patiently and understanding that others' experiences may be different from your own while still a valid reflection of some part of the American experience.

To support you as you consider these conversations, we wanted to share some resources from one of United's partners, The National Museum of African American History and Culture. The museum will host an all-day Virtual Juneteenth Celebration to recognize Juneteenth through presentations, stories, photographs and recipes. The museum also has a portal that United employees can access called Talking About Race, which provides tools and guidance for everyone to navigate conversations about race.

Our mission at UNITE is to foster an inclusive working environment for all of our employees. While we are hopeful and even encouraged by the widespread and diverse show of support for African Americans around the country – and at United - we encourage everyone to spend some time on Juneteenth reflecting on racial disparities that remain in our society and dedicating ourselves to the work that still must be done to fight systemic racism. By honoring how far we've come and honestly acknowledging how far we still must go, we believe United – and the incredible people who are the heart and soul of this airline - can play an important role in building a more fair and just world.

Thank you,

UNITE (United Airlines Multicultural Business Resource Group)

Leadership Team

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