United and Special Olympics - United Hub

United and Special Olympics

By The Hub team, June 26, 2018

United's shared purpose is to connect people and unite the world - and no organization better embodies that principle than Special Olympics. Their mission to embrace differences and end discrimination against people with intellectual disabilities to create a fully inclusive world remains as important today as it was when the movement was founded in 1968.

United has a long history with Special Olympics, beginning with United's Charity Miles program and continuing with employees supporting the spirit of inclusion in their local communities by volunteering and fundraising for local plane pulls.

Special Olympics serves over 5 million athletes in more than 170 countries. With the support of more than 1 million coaches and volunteers, Special Olympics delivers over 108,000 games and competitions throughout the year. Adding to employee volunteer and fundraising opportunities, our newly expanded partnership includes support of Special Olympics 50th Anniversary celebration in Chicago and the 2018 Special Olympics USA Games in Seattle.

The revolution is inclusion. Working to break down barriers and achieve full inclusion begins with treating all people with dignity and respect. With Special Olympics input, we have built employee training modules that include real-life scenarios for serving our customers with intellectual disabilities. More changes to training will be introduced to employees across the company and will be fully rolled out by the end of 2018.

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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