Spending a Week in Singapore - United Hub

Spending a week in Singapore

By The Hub team

Singapore brings to mind images of modernity and stunning architecture — the unmistakable profile of the towering Marina Bay Sands Hotel, the luminescent trunks of Supertree Grove, the dramatic roof of the Esplanade Concert Hall. But beneath that opulent exterior lies a city bustling with energy and a vibrant mix of cultures and traditions. During our recent trip with United Airlines, we traveled along the new route from San Francisco to Singapore and visited some of the Lion City's most popular attractions. If you have the opportunity to visit, check out some of our favorite spots in this metropolis.

Have a bite… or four

One thing's for sure… you'll never go hungry in Singapore. From hawker stalls and wet (food) markets to Michelin-starred fine dining establishments, the city offers food that caters to every visitor's mood. Those with a refined palate should head to Baba Chews in Katong Square or New Ubin Seafood in Hillview. The former offers an all-day selection of modern and traditional cuisine from the Straits of Malacca, while the latter specializes in sumptuous seafood and Singaporean cze char fare. If you prefer something a little more contemporary, head over to Mount Emily and make a reservation at Wild Rocket. There, head chef Willin Low has brought modern Singaporean cuisine to life by creating a fresh twist on the dishes he grew up eating. For a truly unbeatable dining experience, hop in the elevator at the Marina Bay Sands and ride it all the way to the rooftop, where you can enjoy a delicious take on Italian-American cooking at Lavo Kitchen while looking out over the spectacular city unfurled below.

Traditional Singapore food
Traditional Singapore food.


The most exciting dining experiences in the city, however, aren't enjoyed at a restaurant table. You've likely heard of the Maxwell Road Food Center, where you can try world-famous Tian Tian Hainanese Chicken Rice, but the meal doesn't stop there. Singapore offers a vast array of food markets and hawker stalls where curious diners can sample sizzling dishes cooked right in front of them. Also at Maxwell Road, you should indulge in a crispy snack at Fuzhou Oyster Cake or grab a bowl of hot-and-sour soup at Special Shanghai Tim-Sum, otherwise known as the "dumpling stall from Queenstown." And be sure to make your way over to the Chinatown Wet Market, which charms and enchants each and every traveler. There, the sights, sounds, and smells are just as delicious as the edible offerings, which include Chinese herbs and vegetables, live shellfish, and exotic meats such as eels, frogs, and turtles.

Relax and soak up the view

Few cities interweave modernity, architecture, and greenery quite like Singapore. Look, for example, at the stunning Gardens by the Bay, a 250-acre nature park featuring intricately designed, flora-infused structures such as the Cloud Mountain and the Flower Dome. When the giant trunks of the Supertree Grove light up come nightfall, you'll feel overwhelmed by the natural enchantment that pulses through this magical city.

Of course, the superb views don't stop there. Anywhere you go, you'll be treated to spectacular urban vistas that seem to blend into their ecological foundation. For early risers, consider a sunrise excursion and venture to the Marina Barrage, a dam covered in a lush-green lawn, where you can gaze across the water to the majestic figure of the Marina Bay Sands. Throughout the day, duck into Singapore Botanic Gardens. The only tropical botanic garden on the UNESCO World Heritage List, this tranquil paradise offers 180 acres of green space perfect for walking, picnicking, or simply relaxing — all in the heart of the city. Alternately, you can take a stroll along the Henderson Waves, an aptly-named pedestrian bridge that cascades through the forest between Mount Faber Park and Telok Blangah Hill Park.


When night falls, be sure to make your way to the Event Plaza of the Marina Bay Sands for Spectra, a 15-minute dance of water fountains and laser-driven special effects all set to a gorgeous orchestral soundtrack. The performances start at 8 p.m. and 9 p.m., with an additional 10 p.m. showing on the weekends.

Spend an afternoon on the water

As Singapore is an island city, any exploration of it would be incomplete without spending some time on the river. Luckily, you can do just that on Singapore River Cruises. This line maintains a fleet of modern bumboats — electric, eco-friendly iterations of the rustic vessels once used to ferry supplies to ships anchored off-shore — that will guide you on a tour of the spectacular waterway that cuts through the Lion City. Along the way, you'll marvel at the buzzing markets and unique eateries that line the Boat, Clarke, and Robertson quays. You'll duck under architecturally aesthetic bridges like the Alkaff and the Helix, and you'll spot eye-catching landmarks like the Merlion and the Esplanade. It's an aquatic adventure that you shouldn't miss!

Be still in the city's temples

Though Singapore is a spectacularly modern city, it also houses a rich history. And one of the best ways to immerse yourself is to visit the island's various temples. One of our favorites is the city's oldest Hindu temple, Sri Mariamman. Built in the mid-19th century, the temple remains an ornate monument to the area's Indian influences. It features six colorful tiers decorated with gods, mythological beasts, and soldiers. Nearby, in the heart of Chinatown, you'll also find the Buddha Tooth Relic Temple, a four-story pagoda that includes a bell tower, a sacred stupa made of solid gold, a museum featuring over 300 Buddhist artifacts, and even a tea room on the second floor where you can enjoy a mid-day respite.

If you find yourself in need of someplace quiet to escape the bustle of the city, make your way toward the Thian Hock Keng Temple, Chinatown's oldest Hokkien Temple. Originally a landing point for Chinese soldiers in the 19th century, the grounds act as a haven of quietude in the center of a hectic metropolis. In addition, check out the outside rear wall, where a 145-foot (44-meter) mural traces the stories of the Hokkien immigrants who left China and landed in Singapore. The mural was painted by local artist Yip Yew Chong and covers the hardships, tragedies, and elation faced by those early immigrants.

Additionally, Singapore is a great launching pad to the rest of Southeast Asia — if you're interested in exploring Thailand, Vietnam, and beyond, you can check out United's Excursions Perk.

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Entertainment for all

By The Hub team, August 04, 2020

Our Marketing Inflight Entertainment and Connectivity team and Bridge, our Business Resource Group (BRG) for people with all abilities, partnered together to test and provide feedback on our award-winning seatback inflight entertainment (IFE) system.

Aptly named "Entertainment for all," our new seatback IFE system offers the an extensive suite of accessibility features, allowing for unassisted use by people of all visual, hearing, mobility and language abilities.

"It's nice to know that I can get on a plane and pick my favorite entertainment to enjoy, just like every customer," said Accessibility Senior Analyst and Developer and Bridge Chief of Staff Ray C., who is blind.

"As a deaf employee, the closed captioning availability on board our aircraft is something I value greatly," added Information Technology Analyst Greg O. "The new IFE further cements United's visibility within the deaf community and elsewhere. It makes me proud to be an employee."

Accessibility features of the new IFE include a text-to-speech option, explore by touch, customizable text size, screen magnification, color correction and inversion modes, and alternative navigation options for those unable to swipe or use a handset. For hearing-impaired and non-English-speaking passengers, customization options provide the ability for customers to be served content and receive inflight notifications based on their preferences and settings —with closed captions, with subtitles or in the language of their choice from the 15 languages supported. Our "Entertainment for all" system won the Crystal Cabin Award in 2019, and recently, the Dr. Margaret Pfanstiehl Research and Development Award for Audio Description by the American Council of the Blind.

"This really showed the benefits of partnering with BRGs in helping us improve products and services for our customers and employees," said Inflight Entertainment and Connectivity Senior Manager Corinne S. "Even though we have been recognized with awards for our IFE accessibility features, we are not resting on our laurels but continuing to work towards improving the inflight entertainment experience for all of our customers to ensure entertainment is available for all."

Shaping an inclusive future with Special Olympics

By The Hub team, July 24, 2020

If your travels have taken you through Chicago O'Hare International Airport anytime since October 2019, you may have had a friendly, caring and jovial exchange with Daniel Smrokowski. Daniel is one of four Service Ambassadors thanks to our ongoing partnership with Special Olympics. This inaugural ambassador program aims to provide Special Olympic athletes employment opportunities within our operation, affording them a unique and meaningful career.

Since 2018, our partnership with Special Olympics has become one of United's most cherished relationships, going beyond the events we take part in and volunteer with. While the plane pull competitions, polar plunges, duck derbies and Special Olympics World Games and other events around the world are a big part of our involvement, the heart of this partnership lies with the athletes and individuals supported by Special Olympics. To advocate for their inclusion in every setting is one of our biggest honors, and we take great pride in the role we play in the organization's inclusion revolution.

Aiding in the success of Special Olympics' mission to create continuing opportunities for individuals with intellectual disabilities, throughout the two-year partnership, United has volunteered over 10,500 hours and donated over $1.2 million in travel to the organization. The impact of this partnership is felt at every level, both at Special Olympics and within our own ranks.

"The Inclusion Revolution campaign, led by our athletes, aims to end discrimination against people with intellectual disabilities. United Airlines has joined in our fight for inclusion, empowering our athletes with the skills needed to succeed and opportunities to contribute their abilities as leaders," said Special Olympics International Chairman Tim Shriver. "United Airlines believes that people with intellectual disabilities should be perceived as they really are: independent, world-class athletes, students, employees, neighbors, travelers, and leaders who contribute to make this world a better place."

Our Service Ambassador program is just one of the many ways Special Olympics has impacted not only our employees, but also our customers. "I see every day how our Service Ambassadors connect with our customers the moment they walk into the airport lobby," said Senior Customer Service Supervisor Steve Suchorabski. "They provide a warm, welcoming smile ad assist in any way they can. To see these young adults hold positions that a society once told them they couldn't is truly the most heartwarming part of my job," Steve continued.

"The opportunity to be a part of the United family means everything to me," Daniel said. "I feel so much pride showing up to work in a Special Olympics/United co-branded uniform, working among such a loving and supportive community. The relationship between these two organizations is truly helping to shape my future while letting me use my gifts of communicating and helping others. Hopefully, I can spend my entire career at United," Daniel added.

In honor of Special Olympics' Global Week of Inclusion in July, we're asking our employees, customers and partners to sign a pledge to #ChooseToInclude at jointherevolution.org/pledge.

And be sure to check out Daniel's podcast The Special Chronicles.

United works with partners to send food to USDA food bank

By The Hub team, July 23, 2020

In collaboration with food-logistics company Commodity Forwarders Inc. (CFI), United moved nearly 190,000 pounds of fresh produce to Guam for the U.S. Department of Agriculture's Coronavirus Farm Assistance Program. This new program was created to provide critical support to consumers impacted by the COVID-19 global pandemic.

A variety of fresh fruits were transported from Los Angeles (LAX) to Guam (GUM) on United's newly introduced, non-stop cargo-only flight – a route added to meet cargo demand during the COVID-19 crisis. The fresh food was repacked in 10-pound cases in Los Angeles, prepared for departure at CFI's LAX location, and flown to GUM by the United team. Through this beneficial partnership between United and CFI, the perishable goods were kept cool during every step of the process and distributed as part of the food bank program in Guam.

"Everyone on our team has worked relentlessly during the pandemic to get critical goods to where they are needed most. Establishing a comprehensive network of cargo-only flights have allowed us to keep the supply chain moving even while passenger flight capacity has been reduced," said Regional Senior Manager of Cargo Sales, Marco Vezjak. "Knowing that we are able to help during these difficult times – in this case the Guam community – is our biggest reward and greatest motivation to keep moving forward."

United is proud to play a role in maintaining the global food supply chain and helping people access the supplies they need. Since March 19, United has operated over 4,000 cargo-only flights, moving over 130 million pounds of cargo.

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