We Take a United Stand Against Human Trafficking - United Hub
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We take a united stand against human trafficking

By United Airlines, September 05, 2018

Every year, millions of people around the world, including men, women and children, are coerced or forced into a situation with no way out, often brought across borders from one country to another. Believed to be the third-largest criminal activity in the world as cited by the FBI, human trafficking is a modern form of slavery which can include forced labor, domestic servitude and commercial sex trafficking.

At United, we support the elimination of all forms of forced, bonded or compulsory labor and specifically condemn all forms of exploitation. To play a more active role in the fight against human trafficking, we trained all of our flight attendants on how to identify and report suspected instances of human trafficking in 2017. Moving forward, we will continue to train flight attendants annually and to provide more education on human trafficking. Beyond our Flight Attendants, we are also training our pilots and other customer facing employees to ensure all employees have the proper tools to combat trafficking. By the end of 2018, we expect to begin training the remainder of our 54,000 customer-facing employees, including Airport Operations and Customer Contact Centers agents.

We also support this vital initiative through our partnership with international organizations including the International Civil Aviation Organization Cabin Safety group. In this group, we are helping to shape forthcoming guidance for training on how to identify human trafficking that will have an international impact. We are also the only major U.S. carrier to participate in the UN Global Compact, which strives to align strategies and operations with universal principles on human rights, labor, environment and anti-corruption, and we take actions that advance these goals.

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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