Recognizing our commitment to LGBTQ+ with Stonewall Induction - United Hub

Recognizing our commitment to LGBTQ+ with Stonewall Ambassador Program induction

By The Hub team

On June 28, we became the first public company to be inducted into Pride Live's Stonewall Ambassador program in recognition of our commitment to LGBTQ+ equality. From being the first U.S. airline to fully recognize domestic partnerships in 1999, to becoming the first U.S. airline to offer non-binary gender options throughout all booking channels earlier this year, we continue to thrive in our efforts toward equality and inclusivity.

The honor took place in New York at Pride Live's Stonewall Day on World Pride, a celebration for the 50thanniversary of the 1969 Stonewall Riots that served as a catalyst for the gay rights movement. We served as one of the presenting sponsors of the day that included a live outdoor concert produced by iHeartMedia NewYork.

"We recognize, embrace and celebrate the individualism that makes our customers and employees unique," said Jill Kaplan, President of New York/New Jersey. "We have long believed it's important to support the LGBTQ+ community by upholding inclusive policies and practices and are honored to be the first public company recognized as a Stonewall Ambassador from Pride Live along with an extraordinary group of trailblazers."

Kaplan represented United at the induction ceremony along with members of EQUAL, our business resource group for LGBTQ+ and ally colleagues. Fellow new inductees this year are Hillary Rodham Clinton; Donatella Versace, Chief Artistic Director of Versace; Bozoma Saint John, Chief Marketing Officer of William Morris Endeavor; Conchita WURST, global LGBTQ+ activist and recording artist; Stuart Vevers Executive Creative Director of Coach and Samira Wiley, activist and actor. The new ambassadors join current members such as Chelsea Clinton; Laverene Cox, actress and advocate; Anna Wintour, Editor-in-Chief of Vogue and more.

United employees pose in front of the United Airlines banner at the Stonewall induction ceremony in New York

"I cried on stage when Jill was speaking," said Newark Liberty International Airport Flight Attendant Kayleigh Scott. "To be standing up there with my colleagues and looking out to the crowd where thousands of people from all different backgrounds came together to celebrate love was an overwhelming feeling."

"I never thought 20 years ago I would ever be comfortable being out, let alone at work," said United Safety Management and Systems Programs Senior Manager and Stonewall Day attendee Keith Ellis. "To be at a company who is at the forefront of our community — of being a leader of change and acceptance not just through our words, but our actions is a humbling and an indescribable feeling. I'm honored and happy to be here today, among so many iconic people and changemakers."

"We are pleased to welcome United Airlines as a Stonewall Ambassador and grateful for their support of Stonewall Day, which brings multi-generational LGBTQ+ communities and allies together to actively advance the Stonewall legacy and fight for full LGBTQ+ equality," said Diana Rodriguez, Founder of Pride Live.

Prior to the concert, the group walked the red carpet among the stars that included Whoopi Goldberg, Donatella, Cyndi Lauper and more. On stage, Lady Gaga made a surprise appearance, giving an empowering speech that showed her continued appreciation and love for the LGBTQ community. To close out the festivities, it was Alicia Keys who stepped on stage as a special performer and belted out a few of her famous hits, ending with a special rendition of "New York" for Stonewall Day.

"The day was amazing," said Denver International Airport Flight Attendant Christopher Boelens. "To see United represented in such an important fashion on the 50thanniversary of Stonewall made me feel proud of where I work. The fact that all of us could be out there celebrating as friends and family was one of my favorite parts. We still have a ways to go, but I'm proud to be at a company that encourages and celebrates us for being ourselves."

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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