Stronger Together: A mission to make a difference - United Hub

Stronger together: A mission to make a difference

By The Hub team, June 26, 2018

In early 2018, we announced an exciting expansion of our relationship with Special Olympics, one that will propel our mission to connect people and unite the world.

Oscar Munoz, along with Special Olympics International Chairman Tim Shriver, made the announcement during United's annual Leadership Conference, where more than 2,000 of our employees teamed up with 190 Special Olympics athletes for unified team-building activities. Side by side, they packed more than 67,000 kits that will be donated to our charitable partners, including Special Olympics.

Together we are stronger, and together we will break down barriers and work to end discrimination against people with intellectual disabilities," said Community Affairs VP Sharon Grant. "This expanded partnership can and will make a positive impact on the world and change the lives of our customers and employees wherever they live.

United is proud to partner with an organization that embodies our spirit of inclusion. As exciting as the partnership is for the company, it may be even more so for our employees, many of whom are already involved with Special Olympics. Employees like Community Affairs Senior Manager Bill Egan, whose brother is a Special Olympics Illinois athlete, and ORD Zone Control Supervisor Nancy Pelletier, who has organized teams and fundraisers for plane pull events in support of Special Olympics llinois for the past seven years. Watch the video above to learn more about their stories.

United will support two major Special Olympics events this year, the 2018 Special Olympics USA Games in Seattle July 1-6, and the 50th Anniversary celebrations in Chicago July 17-21. The news is extra special for Chicago Contact Center Reservation Sales Supervisor Dawn Galea, whose husband David competed in the very first international Special Olympics Summer Games held in Chicago in 1968, where he won a gold and silver medal in track events.

From a young age, David was told he would never be a functioning adult due to his developmental disability, but he proved that prognosis wrong, consistently working since he was 16 and leading a healthy and happy life.

David never let what anyone told him stop him from pursuing his goals, said Dawn. "I couldn't be more thrilled that United is supporting a cause that's so near and dear to us and I'm looking forward to getting involved as much as I can."

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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