Summer 2020 route network schedule update - United Hub

Summer 2020 route network schedule update

By The Hub team, June 09, 2020

As states and municipalities begin to reopen, we are restoring non-stop service to places our customers want to go. Whether visiting family, going on vacation, or conducting business, many customers have told us they are considering flying again. In response, we are reinstating flights at over 150 of our U.S and Canadian destinations, including the resumption of approximately 140 previously suspended non-stop routes.

  • We are also increasing the number of international routes in July by adding more trans-Atlantic service from our airport hub locations in Washington, D.C. and San Francisco to cities across Europe, including destinations served via our partner carriers.
  • Additionally, in July, we will re-start new service to Tokyo-Haneda, Hong Kong, Singapore and Seoul as this allows us to respond to the gradual return of demand to these cities as well as other locations in the region through connecting flights.
  • In Latin America and the Caribbean, we'll expand service throughout by opening links to a variety of locations where our customers are looking to get away or visit family.

While our domestic and international capacity in July will continue to be significantly lower compared to last year's July schedule, our teams continue to monitor and evaluate demand for travel in the U.S. and around the world and will adjust our schedules accordingly.

We continue to make the health and safety of our customers and employees our top priority as new destinations are added back into the schedule. The United CleanPlusSM program includes Clorox and Cleveland Clinic to inform and guide United's cleaning, safety and social distancing protocols, including things like touchless check-in for baggage at select locations, mandatory face coverings for crew and customers onboard our flights, and giving customers options when flights are more full.

Highlights of our domestic schedule include:

  • Increased flight schedules to key business destinations like New York, Boston, Seattle, and Philadelphia, supporting the return of critical commercial and governmental travel
  • More options to leisure destinations where attractions and lodging are reopening in Florida, Las Vegas, and other wonderful getaways like Charleston, SC and Portland, ME
  • Added flights to National Park and outdoor leisure markets like Aspen, CO and Jackson Hole, WY where social distancing is a natural feature
  • Resumption of US-Canada transborder services to key destinations including Toronto, Montreal, Calgary, and Vancouver
To accommodate the resumption of services throughout our domestic network, we will be increasing the number of non-stop and connecting flight options at all seven of our U.S. hub airports particularly Denver, Chicago and Houston.

Some highlights of our new summer international schedule:

  • Additional trans-Atlantic flying from New York/Newark (EWR), Washington-Dulles (IAD) and San Francisco (SFO), including resumption of service to Brussels (BRU), Dublin (DUB), Munich (MUC), and Zurich (ZRH)
  • Across the Pacific we will grow our Tokyo service including the addition of Haneda (HND) from Chicago O'Hare (ORD), and will also resume service to Seoul (ICN), Hong Kong (HKG), and Singapore (SIN) which will be served via a flight from Hong Kong (HKG), pending government approvals
  • Restarting service to Queretaro (QRO) and San Luis Potosi (SLP) in Mexico
  • Restarting service to almost a dozen cities in South America, Central America and the Caribbean

See below for the full details of our international schedule for July:

Atlantic

Chicago London Daily
New York/Newark Amsterdam Daily
New York/Newark Frankfurt Daily
New York/Newark London Daily
New York/Newark Paris 3x/weekly
New York/Newark Tel Aviv Daily
New York/Newark Dublin 4x/weekly
Washington - Dulles
Frankfurt Daily
Washington - Dulles Brussels Daily
Washington - Dulles London Daily
Washington - Dulles Munich 3x/weekly
Washington - Dulles Zurich Daily
San Francisco Frankfurt Daily
San Francisco Tel Aviv 3x/weekly

*In addition, Delhi service from New York/Newark and San Francisco is planned to resume as early as July 17, subject to government approval.

Pacific

New York/Newark Tokyo-Narita Daily
San Francisco Sydney Daily
San Francisco Tokyo-Narita Daily
San Francisco Seoul 3x/weekly
San Francisco Hong Kong - Singapore* 5x/weekly
Chicago Tokyo - Haneda 5x/weekly


Latin America

Mexico

Houston Guadalajara Daily
Houston Leon Daily
Houston México City 2x/daily
Houston Monterrey Daily
Houston Cancun 2x/daily
Houston Puerto Vallarta Daily
Houston Los Cabos Daily
Houston Queretaro Daily
Houston San Luis Potosi Daily

Caribbean

Houston San Juan Daily
Houston St. Thomas 3x/weekly
Houston Punta Cana Daily
Houston Nassau Daily
Houston Montego Bay Daily
New York/Newark Aruba Daily
New York/Newark Montego Bay
Daily
New York/Newark Nassau Daily
New York/Newark Punta Cana Daily
New York/Newark Santiago Daily
New York/Newark Santo Domingo Daily
New York/Newark Aguadilla Daily

Central America

Houston Belize City 5x/weekly
Houston Guatemala City 2x/daily
Houston Liberia 5x/weekly
Houston Managua Daily
Houston Panama City 2x/daily
Houston San Salvador 2x/daily
Houston San Pedro Sula 2x/daily
Houston San Jose 2x/daily
Houston Tegucigalpa Daily

South America

Houston Sao Paulo Daily
Houston Buenos Aires 3x/weekly
Houston Lima 3x/weekly
Houston Quito Daily

*Subject to government approval.

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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