Summer 2020 route network schedule update - United Hub

Summer 2020 route network schedule update

By The Hub team, June 09, 2020

As states and municipalities begin to reopen, we are restoring non-stop service to places our customers want to go. Whether visiting family, going on vacation, or conducting business, many customers have told us they are considering flying again. In response, we are reinstating flights at over 150 of our U.S and Canadian destinations, including the resumption of approximately 140 previously suspended non-stop routes.

  • We are also increasing the number of international routes in July by adding more trans-Atlantic service from our airport hub locations in Washington, D.C. and San Francisco to cities across Europe, including destinations served via our partner carriers.
  • Additionally, in July, we will re-start new service to Tokyo-Haneda, Hong Kong, Singapore and Seoul as this allows us to respond to the gradual return of demand to these cities as well as other locations in the region through connecting flights.
  • In Latin America and the Caribbean, we'll expand service throughout by opening links to a variety of locations where our customers are looking to get away or visit family.

While our domestic and international capacity in July will continue to be significantly lower compared to last year's July schedule, our teams continue to monitor and evaluate demand for travel in the U.S. and around the world and will adjust our schedules accordingly.

We continue to make the health and safety of our customers and employees our top priority as new destinations are added back into the schedule. The United CleanPlusSM program includes Clorox and Cleveland Clinic to inform and guide United's cleaning, safety and social distancing protocols, including things like touchless check-in for baggage at select locations, mandatory face coverings for crew and customers onboard our flights, and giving customers options when flights are more full.

Highlights of our domestic schedule include:

  • Increased flight schedules to key business destinations like New York, Boston, Seattle, and Philadelphia, supporting the return of critical commercial and governmental travel
  • More options to leisure destinations where attractions and lodging are reopening in Florida, Las Vegas, and other wonderful getaways like Charleston, SC and Portland, ME
  • Added flights to National Park and outdoor leisure markets like Aspen, CO and Jackson Hole, WY where social distancing is a natural feature
  • Resumption of US-Canada transborder services to key destinations including Toronto, Montreal, Calgary, and Vancouver
To accommodate the resumption of services throughout our domestic network, we will be increasing the number of non-stop and connecting flight options at all seven of our U.S. hub airports particularly Denver, Chicago and Houston.

Some highlights of our new summer international schedule:

  • Additional trans-Atlantic flying from New York/Newark (EWR), Washington-Dulles (IAD) and San Francisco (SFO), including resumption of service to Brussels (BRU), Dublin (DUB), Munich (MUC), and Zurich (ZRH)
  • Across the Pacific we will grow our Tokyo service including the addition of Haneda (HND) from Chicago O'Hare (ORD), and will also resume service to Seoul (ICN), Hong Kong (HKG), and Singapore (SIN) which will be served via a flight from Hong Kong (HKG), pending government approvals
  • Restarting service to Queretaro (QRO) and San Luis Potosi (SLP) in Mexico
  • Restarting service to almost a dozen cities in South America, Central America and the Caribbean

See below for the full details of our international schedule for July:

Atlantic

Chicago London Daily
New York/Newark Amsterdam Daily
New York/Newark Frankfurt Daily
New York/Newark London Daily
New York/Newark Paris 3x/weekly
New York/Newark Tel Aviv Daily
New York/Newark Dublin 4x/weekly
Washington - Dulles
Frankfurt Daily
Washington - Dulles Brussels Daily
Washington - Dulles London Daily
Washington - Dulles Munich 3x/weekly
Washington - Dulles Zurich Daily
San Francisco Frankfurt Daily
San Francisco Tel Aviv 3x/weekly

*In addition, Delhi service from New York/Newark and San Francisco is planned to resume as early as July 17, subject to government approval.

Pacific

New York/Newark Tokyo-Narita Daily
San Francisco Sydney Daily
San Francisco Tokyo-Narita Daily
San Francisco Seoul 3x/weekly
San Francisco Hong Kong - Singapore* 5x/weekly
Chicago Tokyo - Haneda 5x/weekly


Latin America

Mexico

Houston Guadalajara Daily
Houston Leon Daily
Houston México City 2x/daily
Houston Monterrey Daily
Houston Cancun 2x/daily
Houston Puerto Vallarta Daily
Houston Los Cabos Daily
Houston Queretaro Daily
Houston San Luis Potosi Daily

Caribbean

Houston San Juan Daily
Houston St. Thomas 3x/weekly
Houston Punta Cana Daily
Houston Nassau Daily
Houston Montego Bay Daily
New York/Newark Aruba Daily
New York/Newark Montego Bay
Daily
New York/Newark Nassau Daily
New York/Newark Punta Cana Daily
New York/Newark Santiago Daily
New York/Newark Santo Domingo Daily
New York/Newark Aguadilla Daily

Central America

Houston Belize City 5x/weekly
Houston Guatemala City 2x/daily
Houston Liberia 5x/weekly
Houston Managua Daily
Houston Panama City 2x/daily
Houston San Salvador 2x/daily
Houston San Pedro Sula 2x/daily
Houston San Jose 2x/daily
Houston Tegucigalpa Daily

South America

Houston Sao Paulo Daily
Houston Buenos Aires 3x/weekly
Houston Lima 3x/weekly
Houston Quito Daily

*Subject to government approval.

Celebrating immigration perspectives and diverse journeys

By The Hub team, September 25, 2020

From Sept. 15 through Oct. 15, the U.S. celebrates Hispanic Heritage Month, a chance to pay tribute to the history, culture and contributions that generations of Latinxs have paved to enrich U.S. history. It is also a reminder to celebrate our differences and spark difficult, yet important, conversations.

To kick off the month, UNITE, our multicultural business resource group for employees, did just that by hosting a panel discussion about the immigrant experience and what it means to be an immigrant in the U.S.

United Litigation and Managing Counsel Elizabeth Lopez, who is a pro bono immigration attorney, moderated the panel, and was joined by Ashley Huebner, Associate Director of Legal Services at the National Immigrant Justice Center (NIJC) and Magdalena Gonzalez, Program Manager, Leadership Development Programs at Hispanic Alliance for Career Enhancement. The three women shared their insights and personal stories, while addressing some misconceptions and highlighting the contributions of immigrants to our company and country.

Participants' headshots from United's Hispanic Heritage Month Panel From left to right, Elizabeth Lopez, Ashely Huebner and Magdalena Gonzalez

"I started to notice that there were things I was scared of doing, that I needed to be cautious," said Magdalena while sharing her personal experience as a DACA (Deferred Action for Childhood Arrivals) recipient. "My friends, who a majority of them are citizens, did not need to worry about that. As I was able to see that, I realized that, 'oh, there's so many things that revolve around not just being a DACA recipient but revolve around being a person with an undocumented status here in the United States.'"

United maintains a close relationship with the NIJC. In May of 2019, United co-hosted an asylum clinic put on by the legal services organization, where several attorneys and legal professionals were trained on representing asylum-seeking applicants. At the end of the clinic, members of our legal department were assigned an asylum case through the NIJC.

Litigation Managing Counsel Elizabeth Lopez, Commercial Transactions Counsel Tiffany Jaspers, Global Compliance and Ethics Counsel Nancy Jacobson and Employment Litigation Senior Manager Dorothy Karpierz were partnered with attorneys from the law firm of McDermott Will & Emery to take on an immigration case of a mother of three from Honduras. Recently, after a years-long court battle, the legal team was victorious, changing the life of the woman and her family.

United is committed to connecting people and uniting the world. Whether you're an immigrant, a child of immigrants or simply want to learn more about the immigrant experience in the U.S., discussions like these, related to this hot-button issue, are important to have in order to understand the human lives behind it.

Make your voice heard

By Brett J. Hart, September 22, 2020

Your voice matters. Voting is one of the most influential civic activities we can engage in as Americans. At United, our mission is to connect people and unite the world — and one of the most important ways to do that is to engage in the democratic process. That's why we've long provided our employees with resources to help them get registered to vote.

This year, we're taking our support a step further as the official airline of the Commission on Presidential Debates (CPD). Since the start of the pandemic, we've overhauled our cleaning measures through a program we call United CleanPlusSM , and the CPD has placed their trust in United to fly Commission production staff to each of the four debates, starting with the first one on September 29, hosted by Cleveland Clinic and Case Western Reserve University.

Today, on National Voter Registration Day, we also want to make sure our customers have access to information about how to participate in the 2020 Election. Over the past several months, you've heard a lot from us about how the COVID-19 pandemic has changed air travel. We've learned that with some planning and extra effort, it's still possible — and safe. That's true of voting, too.

No matter which party you support or how you're planning to vote, we know our democracy will be stronger if you make your voice heard and make a plan to vote.

Best,

Brett J. Hart
President
United Airlines

United named to Year Up Opportunity Hall of Fame

By The Hub team, September 17, 2020

Since its launch 20 years ago, Year Up, one of our critical needs grant recipients, has helped more than 10,000 young adults gain access to corporate business and technical experience at large companies like United while offering the invaluable perspectives they bring with them.

On Wednesday, the nonprofit inducted United into its Opportunity Hall of Fame – a selection that occurs once every five years.

Year Up's mission is to help close the opportunity divide by providing urban young adults with the skills, experience and support that will empower them to reach their potential through professional careers and higher education. Since 2018, our partnership has allowed talented student learners the opportunity to gain corporate business experience and technical skill training at the airline while bringing their unique perspectives to our United family and culture. One of those students is Emily Lopez, who graduated from the Year Up program in January 2019 and was hired to be part of the United family as an analyst in Revenue Management.

"I moved from Venezuela to the United States in July 2016 and being a young immigrant with no resources can be difficult to pursue a career in a new country," said Emily.

After learning about Year Up and ultimately being accepted into the program, Emily landed an internship with United, an opportunity she is very grateful for.

Emily Lopez - Analyst, Pricing & Revenue Management

"Feedback from my mentors, coaches and managers was key during my internship phase and helped me convert my internship at United to a full-time position. I am grateful for the opportunity United has provided me and my Year Up Alumni colleagues to keep building a professional career within the company. I am so excited to continue building a professional career with the company and to see United being inducted to Year Up's Hall of Fame. Let's continue closing the opportunity divide!" said Emily.

Although the coronavirus pandemic has made this year's partnership a bit more difficult, we continue to do our part to support the Year Up student learners. Last month, we surprised 145 graduates of this year's Year Up Chicago program with roundtrip tickets to pursue career and networking opportunities within the United States.

"I've been personally honored and inspired to be an advocate for Year Up since I joined United," said CEO Scott Kirby. "This program gives young people from challenged backgrounds an opportunity to get their foot in the door as interns at United. This year's graduates are entering a challenging job landscape, but we have one thing that can help: a route network that provides easy access to major business markets across the United States."

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