Summer 2020 route network schedule update - United Hub

Summer 2020 route network schedule update

By The Hub team, June 09, 2020

As states and municipalities begin to reopen, we are restoring non-stop service to places our customers want to go. Whether visiting family, going on vacation, or conducting business, many customers have told us they are considering flying again. In response, we are reinstating flights at over 150 of our U.S and Canadian destinations, including the resumption of approximately 140 previously suspended non-stop routes.

  • We are also increasing the number of international routes in July by adding more trans-Atlantic service from our airport hub locations in Washington, D.C. and San Francisco to cities across Europe, including destinations served via our partner carriers.
  • Additionally, in July, we will re-start new service to Tokyo-Haneda, Hong Kong, Singapore and Seoul as this allows us to respond to the gradual return of demand to these cities as well as other locations in the region through connecting flights.
  • In Latin America and the Caribbean, we'll expand service throughout by opening links to a variety of locations where our customers are looking to get away or visit family.

While our domestic and international capacity in July will continue to be significantly lower compared to last year's July schedule, our teams continue to monitor and evaluate demand for travel in the U.S. and around the world and will adjust our schedules accordingly.

We continue to make the health and safety of our customers and employees our top priority as new destinations are added back into the schedule. The United CleanPlusSM program includes Clorox and Cleveland Clinic to inform and guide United's cleaning, safety and social distancing protocols, including things like touchless check-in for baggage at select locations, mandatory face coverings for crew and customers onboard our flights, and giving customers options when flights are more full.

Highlights of our domestic schedule include:

  • Increased flight schedules to key business destinations like New York, Boston, Seattle, and Philadelphia, supporting the return of critical commercial and governmental travel
  • More options to leisure destinations where attractions and lodging are reopening in Florida, Las Vegas, and other wonderful getaways like Charleston, SC and Portland, ME
  • Added flights to National Park and outdoor leisure markets like Aspen, CO and Jackson Hole, WY where social distancing is a natural feature
  • Resumption of US-Canada transborder services to key destinations including Toronto, Montreal, Calgary, and Vancouver
To accommodate the resumption of services throughout our domestic network, we will be increasing the number of non-stop and connecting flight options at all seven of our U.S. hub airports particularly Denver, Chicago and Houston.

Some highlights of our new summer international schedule:

  • Additional trans-Atlantic flying from New York/Newark (EWR), Washington-Dulles (IAD) and San Francisco (SFO), including resumption of service to Brussels (BRU), Dublin (DUB), Munich (MUC), and Zurich (ZRH)
  • Across the Pacific we will grow our Tokyo service including the addition of Haneda (HND) from Chicago O'Hare (ORD), and will also resume service to Seoul (ICN), Hong Kong (HKG), and Singapore (SIN) which will be served via a flight from Hong Kong (HKG), pending government approvals
  • Restarting service to Queretaro (QRO) and San Luis Potosi (SLP) in Mexico
  • Restarting service to almost a dozen cities in South America, Central America and the Caribbean

See below for the full details of our international schedule for July:

Atlantic

Chicago London Daily
New York/Newark Amsterdam Daily
New York/Newark Frankfurt Daily
New York/Newark London Daily
New York/Newark Paris 3x/weekly
New York/Newark Tel Aviv Daily
New York/Newark Dublin 4x/weekly
Washington - Dulles
Frankfurt Daily
Washington - Dulles Brussels Daily
Washington - Dulles London Daily
Washington - Dulles Munich 3x/weekly
Washington - Dulles Zurich Daily
San Francisco Frankfurt Daily
San Francisco Tel Aviv 3x/weekly

*In addition, Delhi service from New York/Newark and San Francisco is planned to resume as early as July 17, subject to government approval.

Pacific

New York/Newark Tokyo-Narita Daily
San Francisco Sydney Daily
San Francisco Tokyo-Narita Daily
San Francisco Seoul 3x/weekly
San Francisco Hong Kong - Singapore* 5x/weekly
Chicago Tokyo - Haneda 5x/weekly


Latin America

Mexico

Houston Guadalajara Daily
Houston Leon Daily
Houston México City 2x/daily
Houston Monterrey Daily
Houston Cancun 2x/daily
Houston Puerto Vallarta Daily
Houston Los Cabos Daily
Houston Queretaro Daily
Houston San Luis Potosi Daily

Caribbean

Houston San Juan Daily
Houston St. Thomas 3x/weekly
Houston Punta Cana Daily
Houston Nassau Daily
Houston Montego Bay Daily
New York/Newark Aruba Daily
New York/Newark Montego Bay
Daily
New York/Newark Nassau Daily
New York/Newark Punta Cana Daily
New York/Newark Santiago Daily
New York/Newark Santo Domingo Daily
New York/Newark Aguadilla Daily

Central America

Houston Belize City 5x/weekly
Houston Guatemala City 2x/daily
Houston Liberia 5x/weekly
Houston Managua Daily
Houston Panama City 2x/daily
Houston San Salvador 2x/daily
Houston San Pedro Sula 2x/daily
Houston San Jose 2x/daily
Houston Tegucigalpa Daily

South America

Houston Sao Paulo Daily
Houston Buenos Aires 3x/weekly
Houston Lima 3x/weekly
Houston Quito Daily

*Subject to government approval.

United named to Year Up Opportunity Hall of Fame

By The Hub team, September 17, 2020

Since its launch 20 years ago, Year Up, one of our critical needs grant recipients, has helped more than 10,000 young adults gain access to corporate business and technical experience at large companies like United while offering the invaluable perspectives they bring with them.

On Wednesday, the nonprofit inducted United into its Opportunity Hall of Fame – a selection that occurs once every five years.

Year Up's mission is to help close the opportunity divide by providing urban young adults with the skills, experience and support that will empower them to reach their potential through professional careers and higher education. Since 2018, our partnership has allowed talented student learners the opportunity to gain corporate business experience and technical skill training at the airline while bringing their unique perspectives to our United family and culture. One of those students is Emily Lopez, who graduated from the Year Up program in January 2019 and was hired to be part of the United family as an analyst in Revenue Management.

"I moved from Venezuela to the United States in July 2016 and being a young immigrant with no resources can be difficult to pursue a career in a new country," said Emily.

After learning about Year Up and ultimately being accepted into the program, Emily landed an internship with United, an opportunity she is very grateful for.

Emily Lopez - Analyst, Pricing & Revenue Management

"Feedback from my mentors, coaches and managers was key during my internship phase and helped me convert my internship at United to a full-time position. I am grateful for the opportunity United has provided me and my Year Up Alumni colleagues to keep building a professional career within the company. I am so excited to continue building a professional career with the company and to see United being inducted to Year Up's Hall of Fame. Let's continue closing the opportunity divide!" said Emily.

Although the coronavirus pandemic has made this year's partnership a bit more difficult, we continue to do our part to support the Year Up student learners. Last month, we surprised 145 graduates of this year's Year Up Chicago program with roundtrip tickets to pursue career and networking opportunities within the United States.

"I've been personally honored and inspired to be an advocate for Year Up since I joined United," said CEO Scott Kirby. "This program gives young people from challenged backgrounds an opportunity to get their foot in the door as interns at United. This year's graduates are entering a challenging job landscape, but we have one thing that can help: a route network that provides easy access to major business markets across the United States."

United Airlines Strengthens Global Network, Adding New Nonstops to Africa, India and Hawaii

By United Newsroom, September 09, 2020

CHICAGO, Sept. 9, 2020 /PRNewswire/ -- United Airlines today announced plans to expand its global route network with new nonstop service to Africa, India and Hawaii. With these new routes, United will offer more nonstop service to India and South Africa than any other U.S. carrier and remains the largest carrier between the U.S. mainland and Hawaii.

Starting this December, United will fly daily between Chicago and New Delhi and, starting in spring 2021, United will become the only airline to operate between San Francisco and Bangalore, India and between Newark/New York and Johannesburg. United will also introduce new service between Washington, D.C., and Accra, Ghana and Lagos, Nigeria in late spring of 2021. In the summer of 2021, United will fly nonstops four times weekly between Chicago and Kona and between Newark/New York and Maui. And starting this week, United, the airline offering more nonstop service to Israel than any other U.S. carrier, begins new nonstop service between Chicago and Tel Aviv, the only carrier to offer this service.

United's newly announced international routes are subject to government approval and tickets will be available for purchase on united.com and the United app in the coming weeks.

"Now is the right time to take a bold step in evolving our global network to help our customers reconnect with friends, family and colleagues around the world," said Patrick Quayle, United's vice president of International Network and Alliances. "These new nonstop routes provide shorter travel times and convenient one-stop connections from across the United States, demonstrating United's continued innovative and forward-looking approach to rebuilding our network to meet the travel needs of our customers."

Offering nonstop service to three new destinations in Africa

United will become the only U.S. carrier serving Accra nonstop from Washington, D.C. and the only airline to serve Lagos nonstop from Washington, D.C., with three weekly flights to each destination beginning in late spring 2021. The Washington metropolitan area has the second-largest population of Ghanaians in the United States, and Lagos is the largest Western African destination from the United States. Now, with 65 different U.S. cities connecting through Washington Dulles, United will offer convenient one-stop connections to Western Africa.

United already provides seasonal, three-times-weekly service between Newark/New York and Cape Town. By adding new daily nonstop flights between Newark/New York and Johannesburg in spring 2021, the airline will operate more flights to South Africa than any other U.S. carrier, and will offer the only roundtrip, nonstop service from the United States to Johannesburg by a U.S carrier. These routes also offer easy connections for customers traveling to South Africa from more than 50 U.S. cities.

New nonstops to India from two U.S. cities

United has served India with nonstop service for 15 years and now builds on its existing service to New Delhi and Mumbai with two new routes. Beginning December 2020, United will introduce new nonstop service between Chicago and New Delhi and, for the first time ever, United customers will be able to travel nonstop between San Francisco and Bangalore starting spring 2021. Chicago has the second highest population of Indian-Americans in the United States, and customers from more than 130 U.S. cities can connect on United through O'Hare International Airport. Service from San Francisco to Bangalore connects two international technology hubs, broadening United's west coast service to India, which also includes San Francisco to New Delhi.

New nonstop service between Chicago and Tel Aviv

Beginning, Thursday, Sept. 10, United will start brand-new three-times-weekly nonstop service between Chicago and Tel Aviv. In addition to Chicago, United currently operates nonstop service between Tel Aviv and its hubs in Newark/New York and San Francisco and will resume service between Washington and Tel Aviv in October. The airline operates more nonstop service between the United States and Israel than any U.S. airline.

United expanding Hawaii service to the Midwest and East Coast

As customers look to resume leisure travel options, United will make it easier than ever to travel nonstop to Maui and Kona for the 2021 summer season. With the addition of new flights between both Newark/New York and Maui and Chicago and Kona, United will provide customers in the Midwest and U.S. East Coast with even faster and more convenient service to the Hawaiian Islands than any other airline.

United's New Flights



Destination

United Hub

Service

Season Start

Africa

Accra, Ghana

IAD

3x/week, 787-8

Spring 2021

Lagos, Nigeria

IAD

3x/week, 787-8

Spring 2021

Johannesburg, South Africa

EWR

Daily, 787-9

Spring 2021






India

Bangalore, India

SFO

Daily, 787-9

Spring 2021

New Delhi, India

ORD

Daily, 787-9

Winter 2020






Hawaii

Kahului, Maui

EWR

4x/week, 767-300ER

Summer 2021

Kona, Hawaii

ORD

4x/week, 787-8

Summer 2021


The United Travel Experience

United's new trans-Atlantic flights will operate with Boeing 787 Dreamliner aircraft featuring United Polaris® business class, a premium travel experience that prioritizes relaxation and comfort with features that include everything from custom, luxury bedding from Saks Fifth Avenue and restaurant-quality, multi-course inflight dining to premium amenity kits and full flat-bed seats.

United's new service between Chicago and Kona will operate with Boeing 787-8 Dreamliner aircraft and service between New York/Newark and Maui will operate with Boeing 767-300ER aircraft.

Committed to Ensuring a Safe Journey

United is committed to putting health and safety at the forefront of every customer's journey, with the goal of delivering an industry-leading standard of cleanliness through its United CleanPlusSM program. United has teamed up with Clorox and Cleveland Clinic to redefine cleaning and health safety procedures from check-in to landing and has implemented more than a dozen new policies, protocols and innovations designed with the safety of customers and employees in mind, including:

  • Requiring all travelers – including crew members – to wear face coverings.
  • Using HEPA filters – in the air and during the entire boarding and deplaning process - to circulate air and remove up to 99.97% of airborne particles.
  • Using electrostatic spraying before departure for enhanced cabin sanitation.
  • Using ultraviolet lighting technology on pilot flight decks to further disinfect the aircraft interior.
  • During check-in, requiring customers to acknowledge they do not have COVID-19 symptoms.
  • Offering customers a touchless baggage check-in experience.
  • Boarding fewer customers at a time, from the back of the plane to the front, to allow for more social distancing.

About United

United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines Holdings Extends Leading Commitment To Diversity In The Board Room

By United Newsroom, September 09, 2020

CHICAGO, Sept. 9, 2020 /PRNewswire/ -- United Airlines Holdings, Inc. (UAL) today announced that as part of its overall commitment to recruit and develop more diverse talent to better serve customers, its Board of Directors expects to add a second Black board member. The Board of Directors collectively agreed last December to further diversify the board, conduct a search and recruit an additional Black board member.

"As the first Latino to lead a major airline, I know from experience that a company can only truly thrive if those at the top are as diverse as the customers, communities and employees they serve - starting with the boardroom," said Oscar Munoz, Executive Chairman "It's a matter of competitiveness as well as conscience. That's why I am proud we are continuing our long-standing efforts to further diversify our board leadership to help lead United into the future."

In addition to this commitment, United today also signed on to The Board Challenge, a movement among companies looking to accelerate change. United, like other Charter Pledge Partners, currently has a diverse board including one Black board member and is encouraging other corporations to do the same. The company and its Board of Directors believe that diverse leadership improves its ability to serve the millions of customers who choose to fly United across the globe.

"Change comes from the top, and by making this commitment, we will expand and diversify the leaders that are helping to guide United forward during some of the toughest challenges we have faced," said Scott Kirby, CEO. "As our search progresses, I am reminded of the wealth of untapped diverse talent that is out there and the ongoing responsibility that we, as corporate leaders, have to confront systemic racism head-on and actively recruit this talent at all levels of our organizations."

About United
United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

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