United to Reduce Air Travel to China and Hong Kong - United Hub

We expand flight suspensions to Asia

By The Hub team

February 28, 2020

We are extending the suspension of flights between our U.S. airport hub locations and Beijing, Chengdu, Shanghai and Hong Kong through April 30. Additionally, we are reducing capacity to Tokyo-Narita, Osaka, Singapore and Seoul. We will stay in close contact with the CDC and other health organizations as we continue to evaluate our schedule. Please visit united.com for more information.

RoutesMarchApril
Los Angeles (LAX) to Tokyo-Narita (NRT)Flights suspended starting March 8Flights suspended until April 24
Houston (IAH) to Tokyo-Narita (NRT)Flights suspended starting March 8Flights suspended until April 24
Chicago O'Hare (ORD) to Tokyo-Narita (NRT)Flights suspended March 8 - 27Starting March 28, flights to Tokyo-Haneda (HND) will operate daily*
New York/Newark (EWR) to Tokyo-Narita (NRT)No changeReduction to 5x weekly (from daily)
San Francisco (SFO) to Osaka-Kansai (KIX)No changeReduction to 5x weekly (from daily)
San Francisco (SFO) to Singapore (SIN)Reduction to 1x daily (from 2x daily)Reduction to 1x daily (from 2x daily)
San Francisco (SFO) to Seoul–Incheon (ICN)Reduction to 3x weekly (from 1x daily)Reduction to 3x weekly (from 2x daily)

*Tokyo-Haneda (HND) schedule not affected (daily SFO-HND and starting March 28 daily ORD, LAX, IAD, EWR)

We suspend travel to China and Hong Kong

February 12, 2020

As we continue to evaluate our operation between our U.S. airport hub locations and Beijing, Chengdu, and Shanghai as well as Hong Kong, we have decided to extend the suspension of those flights until April 24. We will continue to monitor the situation and will evaluate our schedule as we remain in close contact with the CDC and other public health experts around the globe.

We suspend travel to Hong Kong

February 4, 2020

In response to the continued drop in demand, we are suspending travel to Hong Kong beginning February 8 until February 20. Our last flights will depart San Francisco on February 5 (flight 877 and flight 869) and the last returning flight will depart Hong Kong on February 7 (flight 862).

Please check united.com for important travel information as well as current travel waivers.

United cargo-only flights transport critical goods

By The Hub team

When the pandemic began, United Cargo knew it would be critical to utilize its fleet, network and industry-leading pharmaceutical handling processes to transport a COVID-19 vaccine when the time came.

Connecting vaccines to the world: United responds to mass distribution effort

December 22, 2020

On November 27, United Airlines became the first commercial airline to safely deliver the first batch of Pfizer and BioNTech's COVID-19 vaccine into the U.S. thanks to a coordinated effort between United's cargo, safety, technical operations, flight operations, regulatory and legal teams.

Now as the entire shipping and logistics industry bands together to widely distribute vaccines, United is leveraging all of its flights, including cargo-only and those carrying passengers, to transport millions of vaccines to destinations throughout our network, including Honolulu, Guam and Saipan – the first of any carrier to do so.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Airline and its customers use crowdsourcing platform - Miles on a Mission - to donate more than 11 million miles for charities like the Thurgood Marshall College Fund, College to Congress and Compass to Care
By United Newsroom, December 01, 2020

CHICAGO, Dec. 1, 2020 /PRNewswire/ -- United is inviting MileagePlus members to give back on Giving Tuesday and throughout the holiday season by donating miles to nearly 40 non-profits through United Airlines' crowdsourcing platform, Miles on a Mission. Non-profits like Thurgood Marshall College Fund, College to Congress and Compass to Care are attempting to raise a total of more than 11 million miles to be used for travel for life-saving health care, continued education, humanitarian aid and more. United will match the first 125,000 miles raised for each of these organizations to help ensure they meet their goals.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Why we fly

By The Hub team, November 27, 2020

In October 2019, we launched a first-of-its-kind airline miles donation platform, Miles on a Mission. In the inaugural year, MileagePlus members donated over 70 million miles, with United matching over 20 million miles, to 51 organizations. These miles have allowed for these organizations to do important, life-changing, life-saving work in the communities we serve around the globe.

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