Taste the World: Food Trucks Arrive in San Francisco and NYC - United Hub
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Taste the world: Food trucks arrive in San Francisco and NYC

By The Hub team, July 26, 2017

Sampling foods from around the world is easier than you think. From July 24 to August 13, we'll be sharing some of our favorite sweet treats from a few of the daily nonstop destinations we serve. Popping up all over the San Francisco and New York City areas, United food trucks will feature desserts from Munich, Japan, Latin America and Tel Aviv, and will be sure to satisfy every taste bud.

In San Francisco, German-themed trucks will hand out traditional almond horseshoes and apple crumb cake to celebrate our Munich route. While Munich is typically known for Oktoberfest and an abundance of biergartens, the city also boasts beautiful architecture, wonderful museums and a unique history. While there, view a wide expanse of must-see artwork at the trio of Pinakothek museums, which house pieces from the 14th century to now. Last but not least, your itinerary wouldn't be complete without a beer hall — make sure to stop by Hofbräuhaus for the ultimate experience.

Tel Aviv-inspired rugelach and black-and-white cookies

To celebrate our routes departing from New York City, food trucks will hand out a dessert from a new destination each week. The first week (July 24 – July 30) will feature a Tel Aviv-inspired rugelach and black-and-white cookies. Tel Aviv is a great place to get the perfect mixture of a sunny beach destination and a city rich with history. A few notable spots are Gordon-Frishman Beach, the ancient city of Jaffa, Old Tel Aviv Port, and the open-air Carmel Market.

The second week (July 31 – August 6) will serve up dulce de leche and coconut cream/pineapple doughnuts from Latin America. With non-stop service to Brazil and Argentina, Latin America is full of adventure. In Brazil, wander the Atlantic rainforest Parque Nacional da Tijuca, summit Pão de Açúcar and soak up the sun on Copacabana or Ipanema beaches. In Argentina, explore the Palermo or La Boca neighborhoods and enjoy the National Museum of Fine Arts.

The third week (August 7 – August 13) will feature the Japanese sweet treats of "sakura" cherry doughnuts and "yuzu" lemon zest doughnuts. Offering a completely different cultural experience, Tokyo is a city longing to be explored. Some notable places to see are the ancient Buddhist temple Sensō-ji, the Meiji-jingū Shintō shrine and Shibuya Crossing — one of the busiest intersections in the world. Of course, a trip to Japan isn't complete without enjoying sushi for a meal.

Be sure to check out the food trucks at varying locations across San Francisco from 10am to 4:30pm during the week and on the weekends from 11am to 5pm, and in New York City from 11am to 3pm. Planning a vacation to one of these destinations? Visit united.com or use the United app to plan your next adventure.

Food Truck in San Francisco.

New York food truck schedule (*locations subject to change*)

Wednesday, July 26 | 47th Street between 5th and 6th Ave

Thursday, July 27 | East side of 7th Ave between 34th and 35th Streets

Friday, July 28 | South lane west side of Park Ave between 47th and 48th St

Saturday, July 29 | Southwest corner of Broadway and 80th St.

Sunday, July 30 | East Side of Broadway between W Houston and Prince

Monday, July 31 | West side of 6th Ave between 52nd and 53rd streets

Tuesday, August 1 | East side of Lexington Ave btwn 52nd and 51st

Wednesday, August 2 | West side of Madison Avenue between 59th & 60th

Thursday, August 3 | West side of 6th Avenue at 42nd St.

Friday, August 4 | North Lane (East Side) of Park Ave 52nd and 53rd streets

Saturday, August 5 | Union Square West between 17th and 16th

Sunday, August 6 | West Side (south lane) Broadway btwn 67th & 66th

Monday, August 7 | South Lane west side of Park Ave South btw 34th & 33rd St

Tuesday, August 8 | Broad Street at Beaver Street

Wednesday, August 9 | East side of Lexington Ave between 59th and 58th

Thursday, August 10 | West Side Broadway between 37th and 36th

Friday, August 11 | East Side of Lexington between 45th and 44th streets

Saturday, August 12 | 14th Street between 3rd Ave and Irving Place

Sunday, August 13 | 86th Street between Lexington and 3rd

People lining up at the United Food Truck in NYC.

San Francisco food trucks schedule (*locations subject to change*)

Wednesday, July 26 | Design Center at 470 Brannan

Thursday, July 27 | South of Market, 601 Mission Bay Boulevard North

Friday, July 28 | South of Market, 428 11th St

Saturday, July 29 | 1 Stoneridge Mall Rd, Pleasanton, CA

Sunday, July 30 | 2774 Livermore Outlets Drive, Livermore, CA

Monday, July 31 | South of Market, 470 Brannan

Tuesday, August 1 | Financial District, 768 Sansome

Wednesday, August | 2 Financial District, 768 Sansome

Thursday, August 3 | South of Market, 601 Mission Bay Boulevard North

Friday, August 4 | South of Market, 428 11th St

Saturday, August 5 | 1 Stoneridge Mall Rd, Pleasanton, CA

Sunday, August 6 | South of Market, 470 Brannan

Monday, August 7 | Design Center, 100 Henry Adams

Tuesday, August 8 | South of Market, 428 11th St

Wednesday, August 9 | Financial District, 768 Sansome

Thursday, August 10 | South of Market, 601 Mission Bay Boulevard North

Friday, August 11 | Financial District, Embarcadero Center

Saturday, August 12 | 2774 Livermore Outlets Drive, Livermore, CA

Sunday, August 13 | Stoneridge Mall Rd, Pleasanton, CA

United Cargo moving more medical supplies and PPE

By Matt Adams, April 08, 2020

As the COVID-19 crisis has evolved, United's cargo operation has emerged as a critical conduit for getting life-saving goods where they're needed most.

Last week, we helped Flexport.org, the social impact arm of a freight forwarder based in San Francisco, import two shipments of medical and personal protective equipment (PPE) destined for New York and California. The first of those loads arrived in San Francisco from Shanghai aboard a chartered United Boeing 787-9 on Wednesday. It contained 1,000 ventilators, 70,000 goggles and 300,000 masks, all of which were donated by Alibaba cofounder and Brooklyn Nets owner Joe Tsai and his wife, Clara Wu Tsai. Those items were then put on a United 777 and flown to EWR, where they were distributed to 14 hospitals, medical centers and nursing homes in the New York City region.

The second shipment came into San Francisco the following day containing surgical gowns, hazmat suits and several million more masks for first responders in California. United employees unloaded that aircraft upon arrival and helped get the PPE onto trucks for delivery to Bay Area hospitals.

We are operating, on average, 20 cargo-only flights each day between six U.S. hubs and cities in Asia, Australia, Europe and the Middle East. In the process of doing so, we are moving thousands of pounds of medical supplies, pharmaceuticals and PPE, in addition to those mentioned above, to help stem the spread of COVID-19 and treat those afflicted.

Working to bring people home – repatriation flights underway

By The Hub team, April 07, 2020

When and where possible, we are working to repatriate travelers who are stranded abroad in the wake of the COVID-19 crisis. Our teams are working closely with government officials here in the U.S. as well as in other countries where flying has been restricted to gain the necessary approvals to operate service. In regions where government actions have barred international flying, we have coordinated with the the U.S. State Department and local government officials to re-instate some flights. Additionally, we have been operating several extra flights to countries in Central America and South America as we continue to play a role in connecting people and uniting the world.

We have operated more than 85 repatriation flights from Panama City, Guatemala City, Quito, Lima, San Pedro Sula, Tegucigalpa and Roatan, bringing nearly 12,000 people home. We will continue working with government officials to operate extra flights to Houston from Quito, San Pedro Sula, Tegucigalpa and from Lima to Washington Dulles and beginning April 5, we will begin operating multiple charter flights between Delhi and San Francisco. We continue to review more opportunities for flights between the United States and other countries to bring citizens home.

Video provided by the U.S. Embassy Ecuador of Americans returning home on United.

Additionally, our Customer Solutions and Recovery team is working with customers in the following markets to rebook them on flights back to the United States as capacity allows, either on our aircraft or on one of our airline partners' planes:

  • Quito, Ecuador
  • Managua, Nicaragua
  • Roatan, Honduras
  • San Pedro Sula, Honduras
  • Amsterdam
  • Brussels
  • Munich
  • Singapore
  • Tokyo-Haneda
  • Seoul, South Korea
  • Melbourne, Australia

We also recently reinstated several international flights back into our schedule to support customers and essential businesses which depend on these routes. As a result, we will be the only airline to offer service between Newark/New York and London, San Francisco and Sydney, as well as Houston and São Paulo, Brazil.

We’re making some key changes to the MileagePlus program for you

By The Hub team, April 05, 2020

Throughout these unprecedented times, we remain committed to doing what is right and fair for all of our MileagePlus® members and are pleased to share the steps we are taking to reciprocate the trust and loyalty that you have placed in United. These steps include not only Premier status updates, but also an extension of current memberships and subscriptions. The updates will happen automatically over the next few weeks — there's nothing you need to do.

The big news: If you have current 2020 Premier status, it will be extended to January 31, 2022. At a minimum, you will enjoy the same published status next year that you have today, up to and including Premier 1K®.

For the 2021 status year, United is reducing thresholds for Premier qualification by 50% for each status level, to make reaching an even higher tier easier. You'll still need a minimum of four flight segments on United or United Express®.

2021 status

Earn Premier qualifying flights

and PQP

… or meet a higher PQP goal

Silver

6

2,000

2,500

Gold

12

4,000

5,000

Platinum

18

6,000

7,500

1K

26

9,000

12,000

We're also doubling PQP for United Explorer cards and quadrupling PQP for the United Club cards.

At the same time that we're decreasing the published program's PQP requirements, via a promotion from May 1 – December 31, 2020, we're doubling (for United Explorer cards) or quadrupling (for United Club cards) the maximum number of PQP that Cardmembers can earn from card spending during 2020 to help achieve a higher level of status than you already have. Not an Explorer or Club Cardmember, learn more about each card and new Cardmember welcome offers.

1K® and Platinum members, we're increasing your ability to upgrade by extending PlusPoints expiration dates by six months and expanding Skip Waitlist.

  • This means a six-month extension of any PlusPoints set to expire on or before January 31, 2021.
  • Last year we introduced Skip Waitlist on select flights as a benefit to 1K members, giving you more opportunities to confirm an upgrade request at the time of booking. This benefit will now be available for the rest of 2020 in a significantly expanded selection of long-haul international regions and will have expanded availability in 2021 as well.

We're extending all annual membership and subscription benefits by six months.

  • We want to make sure your benefits are still there when you're ready to start flying again. That's why we're extending purchased United Club℠ memberships purchased directly from United and purchased subscriptions for Economy Plus®, United Wi-Fi℠ and checked bags by six months. You should see this reflected in your MileagePlus account soon.

All electronic travel certificates now have 24 months to be used.

  • If your travel plans have been disrupted, and you have an electronic travel certificate from us for the value of your ticket, you now have two years from the date it was issued to book a new flight, as well as up to an additional 11 months to travel. This includes all currently valid and all new electronic travel certificates issued on or after April 1, 2020.

We have removed some redeposit fees for the rest of the year.

  • We are currently waiving all award redeposit fees for travel through end of May 2020.
  • We are now also waiving all redeposit fees for award ticket cancellations made more than 30 days before departure for the remainder of 2020.

Finally, we'll be making it easier to earn status in 2021 for the 2022 program year. We recognize that getting back to travel will occur at a different pace for different members. Keep an eye out for changes we will make to help you earn status in 2021 for 2022, as we'll share details later this year.

Over the years, you have placed your trust and loyalty in United, and we are honored to do the same for you. We are all in this together.

Status extension to January 31, 2022, applies to all members that met the published criteria of the MileagePlus program in 2019, status match associated with the United/Marriott Bonvoy partnership and status offered as part of a Sales nomination. Status granted from other programs and policies may not apply.

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