United teams up with the Golden State Warriors for a deserving teen - United Hub

United teams up with the Golden State Warriors for a deserving teen

By Ryan Hood, May 23, 2018

After cancer cost Zion his leg, we teamed up with the Golden State Warriors to give him the surprise of a lifetime. Watch Zion's journey to San Francisco, and hear the words of encouragement he exchanged with Shaun Livingston before and after the game, with an appearance by Warriors superstar Stephen Curry, who hung out with Zion courtside.

Lovetta Spencer braced herself at the news. The word cancer was barely out of the doctor's mouth, and her mind was already reeling. Days earlier, she had brought in her 17-year-old son Zion Spencer for routine X-rays after he rolled his ankle playing basketball, but test results revealed something much more serious: osteosarcoma – bone cancer – cells in Zion's leg.

As his doctor's voice faded from his ears, Zion's eyes dropped and a look of dread slowly registered on his face. But it had nothing to do with cancer, or life or death. As far as Zion was concerned, the only thing that mattered was when, or if, he'd play basketball again.

In the weeks that followed, Zion, a standout player and captain of his Chicago high school's varsity basketball team, underwent surgery to amputate the lower part of his right leg, the only option to ensure his survival. In what felt like an instant, his athletic dreams came to a crashing end. Then came a beacon of hope he never could have expected.

Thanks to help from the Boys & Girls Club of Chicago – a long time United partner and the place where Zion first learned to love the game – and the Golden State Warriors, our Community Affairs and Marketing teams arranged for Zion, his mother and his brother and sister to fly to San Francisco and attend a Warriors game as the special guest of point guard Shaun Livingston, a man who knows something about what Zion has gone through.

In 2007, Shaun was one of the bright spots on a Los Angeles Clippers team that looked poised to emerge as a contender. Then a gruesome knee injury nearly ended his once-promising career. Following 16 months of painful rehabilitation and self-doubt, Shaun returned to the court and in 2015 helped the Warriors to the franchise's first NBA title in 40 years.

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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