Three Perfect Days: Beijing
Story by Benjamin Carlson | Photography by Aurēlien Foucalt | Hemispheres, August 2018
Beijing is a bit like the Ptolemaic model of the world: ancient, encircled by rings, and once regarded as the center of the universe. China's political heart since Mongol conquerors made it their capital in the 13th century, the city has gone through countless transformations—from dusty outpost to glitzy megalopolis—while remaining the country's gravitational core. It's a place where politics reign but punk rock thrives in the cracks, a hub of high- tech innovation whose people still abide by ancient mores. In short, Beijing is the most vivid embodiment of the old truism about China: that it is an immense place of immense contradictions—not so much the center of the universe but a universe in itself.
The Jade Belt Bridge at the Summer Palace
If Beijing has a magnetic core, it's here: a mile east of the Forbidden City, where emperors once rode in palanquins and where the new elite buzz about in Maseratis and McLarens. I, however, opt for two wheels—a bicycle courtesy of the friendly concierge at The Peninsula, where I'm staying. A Chinese guest in a bow tie and rhinestone-studded sneakers waiting in the lobby seems puzzled by the sight of a bike being wheeled out and offers to share a cab.
A moat at the Forbidden City
Undeterred, I cycle to a street lined with poplar trees and rose bushes, where I soon find myself surrounded by people pedaling in the same direction, including a fleet of six beefy men on identical blue bikes. I take a right-hand turn and the road widens. This is Chang'an Avenue (aka Eternal Peace Street), a 10-lane stretch running between Tiananmen Square and the Forbidden City. I pull over beside a huge portrait of Mao Zedong, intrigued by the scale of the image and by Mao's orange-ish skin tone, like a bad spray-tan. “No stop- ping," a nearby guard suggests in Mandarin. “Keep moving!"
“The Forbidden City, with its majestic golden- capped pavilions, was designed to shock and awe."
Once I make it through the block-long line for security at the Forbidden City I head into a waiting area, where a vendor stands over a pile of gold hats with built-in pigtails. I ask if they are for eunuchs, and he frowns. “Only emperors wear those. We don't sell hats for eunuchs!"
Vendors on Qianmen commercial street
The Forbidden City— with its gargantuan Hall of Supreme Harmony and 180 acres of courtyards, palaces, and majestic golden-capped pavilions—was designed to shock and awe. Even today, in a city bristling with extravagant skyscrapers, it does the job. I pass into the inner sanctum, a courtyard that used to be off limits to every- one but the emperor. After a minute alone in this vast and strangely discomfiting space, I edge toward a provincial tour group, just for the company.
By the time I leave—the Forbidden City is like Ikea; you have to walk through the whole thing to get out—I'm not only humbled but famished. For lunch, I've arranged to meet American expat Patrick Rhine, the director of research at the Ullens Center for Contemporary Art, at the small Hunanese restaurant Blessed Events. The air inside is sour and pun- gent. I ask Rhine about the smell, and he replies, “What smell?" When my order of rice noodles and pork arrives, I understand: The bowl is full of fermented pickles. They are, I find, much more pleasant in the mouth than the nose. The pork chunks are sweet and fatty, the rice noodles slippery, the soup hot and sour.
A carved dragon at the Forbidden City
Afterward, we wander over to Art District 798, a block of Bauhaus-style factories that's been refurbished into a hub of quirky shops, high-minded galleries, and bizarre installations. “This place used to be a lot cheesier—lots of over- priced, tacky chinoiserie," Rhine says as we walk through the complex. “There are at least three ocarina shops within 100 meters of us now, and I don't know why."
A portrait of Mao Zedong at the Forbidden City
We pass a stack of dinosaur statues in cages, and a space where an artist has jabbed a potato with a bent fork and placed it in a bowl. “It's a commentary on the failure of Western culture, I think," explains a nice young lady in octagonal spectacles. She points to a dish filled with dark liquid and two clay beads. “This one's called Bubba and Forrest Go Home."
It can be tough to tell what's tongue-in-cheek at 798, but there are no such ambiguities across the street at China Cow Parade Park, which sells weird cow statues and displays a wall-size, military-style map showing the shop's 10-year plan for carpeting China in stores. “There's weird random stuff constantly going on," Rhine says. He points to a blocked-off side street. “The North Korean government has a sculpture house there. And over there," he points again, “the other week they had pig wrestling."
I bid Rhine goodbye and head off to another section of 798, where the M Woods museum is showing an exhibit of videos by the Los Angeles artist Paul McCarthy. At the door, an attendant demands proof that I'm 18. It quickly becomes clear why. In one video clip, a man in an Alfred E. Neuman mask is assaulting a five-gallon ketchup bottle— and it gets a lot more transgressive than this. Time to call it a day.
Duck foie gras ravioli at Jing
Fortunately, there are no five-gallon ketchup jugs at Jing, the Peninsula hotel's elegantly subdued French restaurant. The brainchild of chef Julien Cadiou, brought to Beijing by way of Hong Kong, it offers exquisite renditions of dishes tailored to the comfort food–oriented palate of China. I order wildly: wasabi big eye tuna and wagyu beef tartare with quail egg yolk; duck foie gras ravioli in vegetal consommé; a succulent lobster cavatelli; chicken thigh with a mushroom-foam garnish and a hazelnut red wine reduction.
In need of a nightcap, I order a cocktail at The Lobby lounge. A waiter brings a Manhattan as a jazz band takes the stage. “I wish you bluebirds in the spring," the alto sings, looking me in the eye. “I set you free-e-e-e."
I take that as my cue to go to bed.
The restaurant's lavish entrance
It's morning, and I'm walking through Baochao hutong, a leafy alleyway that feels like a time capsule. I watch a woman pulling laundry along a line while another empties a bucket with a soft splash. The cry of a knife-sharpener echoes through the alley. I stop at a roadside cart for a Shandong-style jianbing, a fresh-made crepe with a filling of spicy egg, pickled vegetables, and spring onions.
Centuries ago, camel trains used to end their journey from central Asia in these dusty streets. Now, scooters zip by on the pavement, but the ambience is otherwise unchanged. The Drum Tower (or Gulou, pronounced “goo-low") still stands at the center of the city's biggest unbroken hutong block, a labyrinth of picturesque alleyways that date to the 13th-century Yuan dynasty and are dotted with traditional courtyard homes. Passing piled bicycles and half-open doors, I encounter four elderly aunties and an uncle in a Panama hat who are seated on stools, watching the hutong as if it were TV. I wave hello, and they watch impassively, much as you would if a TV character waved.
Sampling Beijing's culinary delights by tuk-tuk on a Lost Plate tour
I soon understand why they spend their days watching the street. An old man walks by swinging two cages with shrieking parakeets; a girl in a watermelon crinoline dress poses for a cameraman while her friend in a lemon crinoline dress adjusts her bangs. Nearby, a little boy in split-bottom pants draws a chalk spaceship on the ground; his mother asks, “Do you love to eat?" He thinks a moment and replies, “I love to eat meat buns!" A man, dusted shoulder-to-knuckles in flour, makes pancakes with split hot dogs on a round griddle.
“Camel trains used to end their journey from central Asia
in these dusty streets. Now, scooters zip by on the pavement."
I wind my way to the Drum Tower, the imposing 15th-century structure where servants used to beat the hours. (Now, 10- minute demonstrations happen throughout the day.) A sunny flagstone plaza stretches between the lantern-shaped building and its humbler mate, the Bell Tower.
On Gulou street, which skirts the south side of the tower, the atmosphere changes; the alleys give way to a strip of fashionable cafés and bars. A pink-haired girl in gothic schoolgirl attire marches into a shop specializing in vampire paraphernalia. A tattooed man rushes by clutching a mandolin. Outside a guitar store a group of overheated guys roll their shirts up to expose their bellies—the Beijing bikini— causing a young hipster couple to hop off the sidewalk to avoid them.
A lantern-filled back alley
From here, I catch a cab to the diplomatic district, Sanlitun. Less punk-rock than Gulou, this once-seedy bar district is where the smart set now goes to eat American barbecue and shop at the Apple store. I get a table at Moka Bros, a health-food eatery in a multistory plaster edifice that feels like a slice of Barcelona. While sipping a flaxseed and beet smoothie and nibbling a radish-salmon poke bowl with lime-ponzu sauce, I eavesdrop on a Westerner in wraparound shades speaking Mandarin to his girlfriend: “That's how you earn money. It's not bad or good—it's just how it works."
A gate in the city's historic wall
After lunch, I stroll a quiet street lined with neon pink and lavender flower boxes, then head into LLJ Jiaji Zhan, a storefront with more than 50 claw machines filled with dolls and stuffed animals. One has a zombie boy named “My Immortal Buddy." Another offers “Gon's Marmot." The machines don't accept cash, only payments through scanned QR codes, so I settle for watching a slew of kids vie for prizes.
Modern towers along the Landmark River
For more fun, I head off to Wujin—or “Hardware Store"—a tiny, 10-person space that's part indie book- store, part restaurant, and is hosting a zine launch. As I sip a spicy ginger carrot juice, I strike up a conversation with a platinum-haired expat named Kendra Schaefer. Over a decade ago, she accepted a bet with her father to go to a monastery in rural China to study Shaolin kung fu (despite speaking no Mandarin), and she now works here as a web designer. She tells me she loves this city for its “surrealism": “In Beijing, you walk out your door and trip over a guy with a three wheeled Jetsons-like vehicle he made in his yard to transport a ton of Pomeranians."
I'm all kitsched-out, and it's time for dinner. I've signed up for a local food tour, Lost Plate, which meets by the Lama Temple, the city's most spectacular Buddhist sanctuary. Dating to the 18th century, it's the largest Tibetan holy site outside of Tibet. The roof tiles blaze gold in the setting sun. Pilgrims in crimson robes shuffle out, debating where to eat.
Luckily, I don't have to worry about that. Outside the temple I spot the Lost Plate guide, an energetic young woman from Hubei named Icy, and a group of tourists from around the world. Leading us toward a trio of waiting tuk-tuks, Icy opens a cooler filled with cans of beer: “Who's thirsty?"“In Beijing, you'll see a three wheeled Jetsons- like vehicle made to transport a ton of Pomeranians."
I ride in a tuk-tuk with a Danish couple, who rave about the food scene in their country. “Sometimes it's too trendy, though," the woman says. “One day I was eating a cake, and inside it had ants."
The evening is a swirl of splendid hole-in-the-wall eateries. We eat hot Hubei noodles with pickled veggies in a teddy-bear themed restaurant, Mongolian hotpot in an unmarked shop, and a deep- fried hamburger nicknamed “the doornail," due to its resemblance to the Forbidden City's huge brass door studs.
A few of the many traditional dishes enjoyed during a Lost Plate tour
Belly full, I bid farewell to Icy and the Danish gourmands and go to Temple Bar, a dive known for its cheap drinks and loud shows. A staple of Beijing's heavy metal scene, it has a dungeony feel with steel floors and black walls. Two chalkboards list dozens of $4 cocktails: Super Mario, Brain Teaser, Red Lobster. A band breaks into a set of prog-rock jams. Three locals in paisley shirts, one on a crutch, approach the stage and attempt to dance to the angular rhythms. A girl in what appears to be a pink clown outfit begins to sway. I think about something Schaefer said to me earlier: “In Beijing, you never have to make your own fun."
A rock musician tunes up at Temple Bar
Very true, but now it's time for me to head to the Brickyard, a boutique hotel an hour north of the city center. I have a big day planned and could use a full night's sleep.
The boutique Brickyard hotel
I'm woken at dawn by sunlight blazing through the floor-to-ceiling windows. Fortunately, the view is stunning: green-carpeted mountains, rolled out in layers of translucent color, like a Renaissance painting. Scrolling across the top is an undulating gray wall. Yes, that wall.
The Great Wall was the ultima Thule of the ancient Chinese world. Beyond this barrier, emperors believed, the world descended into chaos and barbarism. Construction started in 220 BC and continued intermittently over 13 dynasties. Today, the structure winds some 5,500 miles, from the east of China to the lands of the Silk Road in the west. This section, near Beigou village, dates back more than 400 years, when it was constructed at phenomenal expense to keep Manchu invaders at bay. (It failed, of course: The Manchus swept through gaps in the wall and conquered Beijing in 1644, making the Wall the most magnificent monument to failed intentions in human history.)
Pocketing a banana for breakfast, I set off to get a closer look. The route to the wall winds through Beigou, a picturesque village shaded with chestnut trees. After a short walk through Beigou's manicured courtyard homes, I begin the ascent. It's a straight shot up from the town square to Mutianyu, a pretty, well-kept portion of the Great Wall. After climbing for an hour, exhausted and sticky, I pause under a tree and silently fume at a couple as they climb into an air-conditioned car they hired to ferry them up. I briefly consider a Lord of the Flies–style attack; barbarism and chaos already feel close at hand.
On the last stretch, the path grows steep and rocky. Then, just as I'm contemplating sitting down and refusing to move ever again, the trees part, and I am at the base of the wall. I try to enter a watchtower on the wall via the doorway, only to find that it is welded shut. A burly police officer leads me to another part of the wall, where for a small fee he hauls me over the six-foot-high battlements.“Green-carpeted mountains roll out in layers. Scrolling across the top is an undulating gray wall. Yes, that wall."
The view from up here is breathtaking. Mountains lie on all sides like coiled serpents, and the wall rises and falls in defiance of gravity, with one section soaring like an M.C. Escher staircase to a gatehouse 150 feet above us. Gazing up, I see two terrified tourists descending it on their bottoms. One good look at the mountains surrounding us, and it's clear why the wall failed: Any barbarians who got this high would not be stopped by an extra 10 feet of brick. Still, it's a spectacular piece of superfluous engineering.
A section of the Great Wall, built more than 400 years ago to keep out Manchu invaders
Tourists gasp in five languages around me; a little Chinese boy, fearless, does a dance routine by the crenellated edge while his mother films him. A man works the controller for a drone that whines above us. A scholarly fellow gazes at the landscape and, with an air of profundity, spits into the abyss. On the way down, men from the village carefully sweep the “forbidden" path with grass brooms.
Lunch is back at the Brickyard. Raj, the hotel manager, seats me in the courtyard, where I can admire the mountain I've just climbed. Out comes a bowl of cabbage and black chestnuts with roasted pork, then a brie salad garnished with green raisins from Xinjiang. At last comes rainbow trout, succulent and bold, with fried garlic confit and pesto. When Raj offers homemade caramel ice cream, I do not refuse.
Next, it's time for some shopping, at Panjiayuan, Beijing's most boisterous bazaar. Located on the city's south side, about an hour and a half from the Great Wall by car, the market is a magnet for antiques collectors—and even more so for those who want cheap replicas. It spreads over several acres and is divided into aisles by specialty: jade bangles, calligraphy, scroll paintings, coins, chests, fans, rocks that look like meat, paintings of Tibetan mastiffs, Communist statuettes, agate beads, dried walnuts shaped like little brains to roll around one's palms for circulation. “Old Marx, Old Mao, Old Xi, they're three great men!" hollers a vendor selling political paintings. She points at a yellow fan. “Take it to your office—inspire the people around you!"
I decline the offer, but decide that all this walking has put me in the mood for an aperitif. A taxi and a tuk-tuk ride later, I'm at Great Leap Brewing, nestled in the buzzing hutong courtyard of Beijing's original craft beer maker, sipping a Sichuan peppercorn–infused ale. A table of expats nearby raises a toast to a couple departing the city, and I feel a pang of secondhand nostalgia.
For dinner, I have decided to go west, opting for the cuisine of the Uighur people, the Turkic minority of China who once manned the Silk Road trade routes. The restaurant, Xinjiang Bayi Laoye, is massive, garish, and packed. The decor calls to mind a sort of Central Asian Turkish Caesars Palace: a glitzy front desk, amber-crystal chandeliers, faux stained glass windows. The ceiling is painted with the Milky Way.
Uighur food at Xinjiang Bayi Laoye
I befriend an American factory manager who is traveling to Shandong to negotiate the sale of boiler fittings. We order a series of dishes: big-plate chicken; noodle squares; lamb on rose wood skewers; and heaps of WuSu beer. Even the teapot, filled with subtle cardamom-flavored tea, has a sort of Atlantic City extravagance: It resembles a big brass turtle shell.
I briefly join a group of boisterous young men shouting “Bottoms up!" over shots of baijiu, the potent liquor of choice in north China. (It's actually the best-selling liquor in the world). I down a glass, and the burn in my throat spells instant regret.
The roof of the Orchid, a boutique hotel hidden in a hutong
The evening spirals out to the Blue Stream Bar, a short bike ride away. It's a cozy joint by the Drum Tower, a low-beamed single room with wood pillars and an intimate stage. I walk inside looking like I've had one too many baijiu (which is one baijiu), get an ice cream, and watch a cross-cultural band take the stage. Someone explains that the band's name, Eluvium, is supposed to represent a cycle of exhaustion and replenishment.
Before long, a petite woman begins hammering out a gnarly pentatonic melody on the yangqin dulcimer, while a singer in denim pulls out a keytar and the drum enters with a pounding 7/4 beat. I eat my ice cream thinking about replenishment, as the music sweeps upward, out past the seventh ring road of Beijing, into the mountains.
Porto: Portugal’s surprising second city
“Second cities" or those that rank #2 in population often surprise world travelers. And second doesn't mean second-rate. Porto is Portugal's second city — so off-the-radar that many world travelers haven't even heard of it. Yet, Porto and nearby spots in northern Portugal can be delightful destinations even if you don't visit the more well-known city of Lisbon.
Old city by day
The best place to get oriented, as in most European cities, is in the old city center. Porto's Old City is so well-preserved that it's a UNESCO World Heritage Site. A 12th-century cathedral and the 15th-century Church of St. Francis, notable for interior wood carvings gilded by hundreds of pounds of gold, are mixed in with a rich collection of imposing granite, red-roofed Baroque buildings. Add 225 stairs and a stirring view to your walking tour by ascending the 250-foot-high Clérigos Church bell tower, built in 1754, which dominates the Porto skyline. Historic bridges over the Douro River and Soares dos Reis National Museum, an art museum housed in a palace, are also excellent sites to see.
Food and music by night
Porto's youthful population has turned it into a lively city after dark. You might start off the evening in the Old City at Abadia do Porto, a 1939 restaurant that serves traditional Portuguese dishes like roasted lamb and grilled octopus, or at Astoria, with its modern Portuguese fare served inside a former palace. Whether you choose a Portuguese, French or fusion restaurant, seafood is likely to be highlighted, drawing on Porto's proximity to the Atlantic and the Douro. Then, you can head to the large collection of bars and nightclubs in the nearby Galerias district, which includes Radio Bar, inside a former court building, and Gare, a disco in a tunnel that stays open until 6 a.m.
Head west to the beaches
The closest Atlantic beaches to central Porto are at Foz do Douro (mouth of the Douro), just 20 minutes away by city bus. But why settle? In a rental car you can explore Atlantic beaches and beach towns that extend for hundreds of miles along Portugal's coastline. Two of the best are Foz do Minho, the nation's northernmost oceanic beach that's just across the Minho River from Spain, and Quiaios, a dune-fringed paradise of sand south of Porto. Many beaches in northern Portugal are cradled in coves protected by rocky promontories, similar to northern California and Oregon beaches.
Or east to the wine country
The Douro Valley wine region is another World Heritage Site and one of the world's best and most scenic wine regions. It's up the Douro River from Porto by boat or 90 minutes by road. Namesake port wines and other fortified wines are the region's signature beverages, which can be sampled at tasting rooms on the Douro along N-222, a wine road that's been called the world's most scenic drive. While you're in the area, check out the wine and anthropology museums in the wine towns and yet another World Heritage Site — Coa Valley Archaeological Park — known for its prehistoric rock carvings.
Portugal's Mediterranean climate and coastal breezes bless it with mild weather year round, as the average temperature ranges from 57 degrees (and rain) in January to 78 degrees (and a little rain) in August. Whenever you come, there's no need to learn Portuguese as English is spoken even more widely than elsewhere in Western Europe. Once you arrive, rent a car only if you don't mind ridiculous drivers. The trains are more relaxing — light-rail and subway trains crisscross the Porto area and funicular cable cars climb its steepest hills. There's even a scenic train that follows the Douro nearly to Spain, with a roundtrip fare of only about $30.
Portugal requires that visitor passports don't expire until at least three months after the arrival date, so check that. Next, buy some Euros (for a great exchange rate) and reserve a flight. United Airlines flies nonstop from New York/Newark to Porto and MileagePlus® award miles can be redeemed to cover accommodations and Hertz rentals. Go to united.com or use the United app to plan your trip.
United 787-10 Dreamliner launch
Story was contributed by: Jennifer Lake | Photography: Alicia of Aesthetica
It was a typical Monday morning. I'm sitting at my desk at work, drinking coffee, reviewing my to-do list for the week. All around me, heels are clacking through the office and phones ring intermittently. However, this particular Monday morning was different. Ultimately, I would receive an offer from my favorite airline for a collaboration to participate in the United 787-10 Dreamliner launch from Los Angeles LAX to New York/Newark EWR. Read the full story here featured on Style Charade.
Fit for the runway: We begin testing new uniforms
Last year we announced new partnerships with Tracy Reese, Brooks Brothers and Carhartt — best-in-class fashion and apparel designers — to help reimagine uniforms for more than 70,000 of our employees. Focusing on high quality fabrics, improved breathability and overall enhanced fit, our goal is to design and develop a more cohesive collection that looks good, feels good and enables employees to perform at their best on behalf of our customers.
United employees can learn more on the uniform designs by visiting Flying Together.
An insider's guide to Boston
Boston is a pack-it-all-in kind of place. Founded in 1630, one of America's oldest cities does many things well. Boston's many claims to fame include many of America's oldest historic landmarks and one of its oldest ballparks. It's a destination for history buffs, culture vultures, foodies, sports fans, families and more. No matter who your travel companions are or what they're interested in, everyone will find something to pique their interest in Beantown.
Getting there & around town
Fly direct to Boston's Logan International Airport (BOS) from many U.S. cities — visit united.com or use the United app to book your flight. Flights are 90 minutes from New York, two hours from Cleveland and five to six hours from California. From Logan International Airport, it's easy to hail a taxi, use ridesharing apps or take public transportation. If you want to take the scenic route, take a water taxi across Boston Harbor directly into downtown.
Downtown Boston is easy to navigate. It's walkable and taxis are plentiful. The MBTA, Boston's public transportation system, offers affordable access to Cambridge, many attractions and the suburbs. Keep in mind it's one of the oldest transportation systems in the country, so expect a few bumps. Because the city is dense, parking can be expensive or hard to find, so avoid driving if you can.
When to visit
Summer and fall are the most popular seasons to visit. Summer is prime time to enjoy Boston's many parks, outdoor eateries, open-air concerts and baseball games at Fenway Park. Mild fall weather, beautiful autumn foliage and Halloween festivities in nearby Salem, Massachusetts make October one of Boston's busiest months. The city also sees an influx of visitors for the Boston Marathon in April. You'll find smaller crowds and more affordable prices in winter, but brace yourself for the cold.
What to do
There's so much to take in just by walking through Boston's cobblestoned streets. Downtown is quaint, compact and easy to explore by foot. The small city is packed with historic sites, New England's finest food, proud sports fans and friendly locals.
As the birthplace of the American Revolution, Boston's historic sites are an attraction in themselves. Walk the 2.5-mile Freedom Trail to visit 16 of them around the city, including Revolutionary-era museums, churches, buildings and an impressive warship. Faneuil Hall Marketplace is on the trail, too, and is one of Boston's top attractions, with plentiful shopping, dining and live music. Not much of a walker? Boston Duck Tours operate land-and-water historic tours on World War II-inspired vehicles, which transform from truck to boat mid-tour.
Many museums and sites are tucked along Boston Harbor. The waterfront is always bustling with activity year-round. The harborwalk is the perfect place to meander and explore without a strict agenda. Plan to visit a major attraction or two, but leave time to enjoy the scenery or to pop into a café for a coffee and sweet treat (award-winning Flour Bakery + Cafe is a local favorite).
Deemed the “Athens of America," Boston boasts not only some of the country's oldest and most architecturally significant buildings, but also a thriving arts and culture scene. You could spend your entire trip touring its dozens of world-class museums. Take in classical music at the famous Boston Symphony Orchestra, or take a leisurely stroll through Boston Public Garden and Boston Common, the city's most well-known public parks. Riding the giant Swan Boats through the Public Garden lagoon is a kitschy, yet delightful experience, especially for kids.
What to eat
What must you absolutely eat in Boston? In short, everything. Long ago the city was nicknamed Beantown, allegedly after slow-cooked molasses baked beans served to sailors and traders. Today, Boston continues its reputation as a great eating city. From clam chowder to cannoli, the most popular dishes here are often hearty and decadent. Boston is also known for fresh lobster rolls, roast beef sandwiches and, of course, Boston cream pie.
Ask any Bostonian where to find “the best" of anything, and everyone will recommend a different spot. Cannoli from Mike's Pastry, Boston cream pie from Omni Parker House (where it was invented) and the roast beef 1000 sandwich from Cutty's frequently top the must-try lists. If you make it to a ball game at Fenway Park, Fenway Franks are a Boston staple.
Our role in ‘Spider-Man™: Far From Home’
In Columbia Pictures upcoming release in association with Marvel Studios, "Spider-Man™: Far From Home," our web-slinging hero finds himself – yep, you guessed it – far from his home in New York City. And since flying is one of the few superpowers Spider-Man doesn't possess, we gave him a little help, meaning United is featured in the film.
The scenes of Peter Parker and his pals traveling to Europe take place on one of our Boeing 777s with the all-new United Polaris® business class, and several of our employees – including members of our Tech Ops, Inflight, Flight Operations and Airport Operations teams – served as actors and production support during shoots at New York/Newark (EWR) and London-Stansted (STN).
London-Heathrow (LHR) Customer Service Representative Manjit Heer and LHR Cargo Warehouse Operations Manager Richard Miller were background extras on board, and multiple flight attendants had a role, including San Francisco (SFO) Flight Attendant Tammy Harris.
"It was extremely surreal," said Tammy. "I was in my element because I was on the plane in uniform, but not really, because I'm not an actor."
Tammy said she hit her mark and delivered her line with gusto, and she's excited to see if she made the final cut when "Spider-Man™: Far From Home" hits worldwide theaters this summer.
"Hopefully, I'll have my two seconds of fame and all will be well," she joked.
Los Angeles (LAX) Aircraft Maintenance Supervisor Fernando Melendez is a veteran of several film shoots but said this one was his favorite. When the production went to London, he was one of five members of LAX Tech Ops who went over to look after our airplane and make adjustments to its interior based on the filmmaker's needs.
"When we parked the plane at Stanstead, there were lights and cameras surrounding us. It was like the plane was the star of the movie," he said. "Each day, we would work with the assistant director; he would go through and say, 'Okay, for this shoot we need these seats, or these panels removed,' so they could get the camera angles. Pretty much, the airplane was our responsibility; we opened it in the morning and closed it at night. We were the first ones there and the last ones to leave every day."
Fernando said the actors were all very gracious and engaging, and said the whole experience was fantastic from start to finish. It also earned him a little cooler cred with his 18-year-old son, who is a massive Marvel fan.
Leading up to the film's premiere this year, there will be plenty of ways for employees and customers to get into the Spidey spirit in anticipation of our cameo. Stay tuned for more details.
Peter Parker returns in "Spider-Man™: Far From Home," the next chapter of the Spider-Man™: Homecoming series! Our friendly neighborhood Super Hero decides to join his best friends Ned, MJ, and the rest of the gang on a European vacation. However, Peter's plan to leave super heroics behind for a few weeks are quickly scrapped when he begrudgingly agrees to help Nick Fury uncover the mystery of several elemental creature attacks, creating havoc across the continent!
Directed by Jon Watts, the film is written by Chris McKenna and Erik Sommers based on the Marvel Comic Book by Stan Lee and Steve Ditko. The film is produced by Kevin Feige and Amy Pascal. Louis D'Esposito, Victoria Alonso, Thomas M. Hammel, Eric Hauserman Carroll, Stan Lee, Avi Arad and Matt Tolmach serve as executive producers. The film stars Tom Holland, Samuel L. Jackson, Zendaya, Cobie Smulders, Jon Favreau, JB Smoove, Jacob Batalon, Martin Starr, with Marisa Tomei and Jake Gyllenhaal.
"Spider-Man™: Far From Home" makes its way to North American theaters on July 5, 2019.
What to expect from our improved app
20 million miles and counting...
On November 7, while flying from Newark Liberty International Airport to Los Angeles International Airport, United customer Tom Stuker made history when he reached 20 million miles flown on a single airline. We were fortunate enough to capture the milestone he reached with us.
To mark the special occasion, we hosted a celebration in Mr. Stuker's honor at the United Polaris lounge at O'Hare International Airport on Saturday. The celebration was delayed a couple of months, so Mr. Stuker could celebrate the event with his family.
The party included a room full of employees, media members and Mr. Stuker's friends and family enjoying food, cocktails, stories and laughs. To thank him for his long-standing loyalty to United, we also presented Mr. Stuker with gifts made specially for him.
"United makes my dreams come true," Mr. Stuker said to the room full of people.
He also praised United's MileagePlus program, the United Polaris lounges across our system and Oscar's leadership of the airline but, most of all, he praised the service he receives from our employees.
"My favorite part of United is the people. United is such a big part of my life…you are a family to me," he said addressing the United employees. "It would take me days and days and days to say thank you in the right way to the right people. They all know me by now and know how much I care about them as people, how much I care about this airline and its success, and how much I care about the greatest leader this airline has ever had, Oscar."
Bora Bora: The most beautiful island in the world
Each week we will profile one of our employee's adventures across the globe, featuring a new location for every employee's story. Follow along every week to learn more about their travel experiences.
By Chicago-based United Club Customer Service Representative Amile Ribeiro.
They say beauty is in the eye of the beholder. I know it can be very subjective but, once you set your eyes on it, I'm sure you'll agree with me: Bora Bora is the most beautiful island in the world.
There are very few things that can get me out of bed early in the morning, and airplanes are one of those things. We were already in Tahiti and woke up at the crack of dawn to catch our quick flight to Bora Bora. After checking in at the airport and getting a quick breakfast, we headed over to the gate to line up for our flight. Air Tahiti has an open seating arrangement, and we wanted to make sure we got the best possible seats. We were able to secure two windows seats. Travel tip: Sit on the left side of the plane when landing in Bora Bora. We took off from Papeete and within minutes we were flying over Mo'orea. Then we flew around Ra'i ātea and Taha'a, and finally arrived in Bora Bora, the island that Polynesians call "First Born." Pora Pora is the actual local pronunciation, but the first explorers misunderstood it and 'Bora Bora' stuck. Though after setting foot on the island, I've come to call it "Paradise on Earth."
At the airport we were met by a representative of our resort, given flower leis and directed to our high-speed boat. I couldn't believe the color of the water; it was as if Paul Gauguin himself had painted it. After a thrilling ride, we reached our hotel's dock, where a local playing the ukulele welcomed us. We were then given a tour of the astonishing property and were taken by golf cart to our overwater bungalow. We have stayed in many beautiful properties around the world, but when we opened the door of our bungalow our jaws dropped. It is truly a one-of-a-kind experience that all should have at least once in their lifetimes. And worth every penny. The view of majestic Mount Otemanu is something right out of a fairy tale. After the sun set, the nighttime dance show was equally enchanting.
We had planned to be in Bora Bora during the final leg of the famous Hawaiki Nui Va'a canoe competition, which happens to be a major event in the cultural life of French Polynesia and has the reputation for being the toughest canoe race in the world. The center stage was at the island's most beautiful beach, Matira. We stood in awe as the winners reached the finish line after several hours (and days before that) of frantic paddling from island to island, showcasing the power of human strength and endurance. Besides being an incredible sporting challenge, it is also a colorful spectacle that filled the beach with flower-clad women and the air with the pulsating beat of drums. We were also able to celebrate and dance with them later that night at the local ball in Vaitape (Bora Bora's largest city). It was a marvelous way to get a deeper understanding of another culture!
Besides having the time of our lives at the resort's infinity pools, inner lagoons and beach, we also went to the Turtle Center and had a chance to feed these amazing creatures while they're being rehabilitated to go back into open waters. From there, we took a boat tour of the main lagoon and went swimming with stingrays and sharks. Few things scare me in life, and sharks are on the very top of that short list, but I mustered the courage and what a thrill it was! To commemorate my bravery on the last day of our trip, I got my very first tattoo: a hammerhead shark. Polynesians believe that such sharks act as guardian angels to humans and protect us from the Great White. My husband got a Polynesian design that was custom made just for him, and it represents travel, freedom and courage. We also got a set of matching Polynesian wedding bands. Since the art of tattoo originated in Polynesia, this is the most enduring souvenir one can get from such an amazing culture, but I'm sure the memories of our trip will also stay with us forever!
The feedback from customers and employees was clear: we needed to improve our boarding process. As part of our ongoing efforts to put customers at the center of everything we do, we identified boarding as an opportunity to improve the airport experience. We tested a variety of different boarding processes on thousands of flights across multiple airports. Best practices emerged from each test, and combined, they now form what we are calling "Better Boarding".
Better Boarding consists of three key improvements
Less time in line:
By reducing the number of boarding lanes, there is more space for customers to enjoy the gate areas, many of which have been completely remodeled with more comfortable seating and in some airports, the ability to have food and drinks from within the airport delivered directly to the gate area. Over the years, we have invested millions of dollars in our terminals, and now with less time spent standing in line, customers will have more time to dine, shop, relax, work or enjoy a United Club℠.
Simplified gate layout
Say goodbye to the five long lines we see today
Group 1 will board through the blue lane.
Group 2 will board through the green lane, followed by groups 3, 4, and 5.
Late arriving customers in Group 1 and 2 will use the blue lane.
Customers in groups 3, 4, and 5 always use the green lane.
We are providing customers with more information throughout the boarding process so that they feel more at ease, and more equipped with the latest information about their flight. Customers with the United app can receive a push notification once their flight starts boarding. Customers will only receive the notification if they've opted in for push notifications and have a mobile boarding pass in the app's wallet.
Be in the know about boarding
Customers will receive boarding notifications through the United app (if they've opted in for notifications).
Improved gate area digital signage to guide customers through boarding.
Balanced groups and better recognition:
United MileagePlus® Premier 1K® customers will now pre-board and United MileagePlus Premier Gold customers will be boarding in Group 1. For more information on our boarding groups, visit: https://www.united.com/web/en-us/content/travel/airport/boarding-process.aspx
Improved premier customer recognition
We're happy to make them happy
Improved premier recognition and better positioning of customers to create balanced boarding groups.
The new Better Boarding process is just one of the steps we are taking to improve the customer experience. We will continue to collect feedback from customers on ways we can further improve boarding and you may receive a post-travel survey to tell us more about your experience
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On March 8, 2018, we announced a new global relationship with Special Olympics, an organization we've partnered with for many years focusing on supporting the spirit of inclusion with our employees through local communities and through our Charity Miles Program. United's increased sponsorship includes support for major Special Olympics events, including the Special Olympics 50th Anniversary celebrations in Chicago, site of the very first International Special Olympics Summer Games in 1968, and the 2018 Special Olympics USA Games in Seattle.
In addition, United will engage with local Programs in our key markets around the world. Special Olympics embodies our shared purpose to connect people and unite the world. With more than 5 million athletes and 1 million coaches and volunteers in 172 countries, our employees and customers will join forces with Special Olympics to achieve our shared vision of inclusion. Together, we hope to end discrimination against people with intellectual disabilities.
Our relationship with Special Olympics represents a continued effort to break down barriers and further build on the organization's remarkable legacy by engaging our customers and employees around the world. Working together, we created new training that specifically reflects insights from Special Olympics, including training scenarios with real-life situations that individuals with intellectual disabilities face when traveling. By the end of 2018, more than 60,000 United frontline employees will have participated in the new training modules that reflect Special Olympics insights as United takes steps to deliver a world full of inclusion.
Check back this summer for coverage from Special Olympics 50th Anniversary celebrations in Chicago and 2018 Special Olympics USA Games in Seattle.