Tips for Traveling with Children - United Hub

Tips for traveling with children

By The Hub team, June 11, 2018

Flying with kids can be a source of anxiety for parents. In addition to all the details you have to remember for yourself, you're also responsible for tiny travelers whose schedules and comfort zones can be disrupted when they take a trip.

We welcome families with children, and we do our best to make the experience smooth and comfortable. But, as many of our employees who travel with kids can attest, a little information goes a long way. We've outlined a few of our policies on child and infant travel here.

Ticketing and seat assignments

When you're looking at United's reservation system or policies, an infant is any child under two years old. Children under two can travel on an adult's lap without a seat assignment.

You'll need to add all children to your reservation regardless of their ages, but whether or not your infant gets a ticket depends on your itinerary. If you're traveling within the U.S., Puerto Rico or the U.S. Virgin Islands, your infant will not be a ticketed passenger; for all other destinations, you'll purchase an infant fare.

As soon as your child turns two, the child must have a ticket and occupy a seat. That means if you leave for your vacation before your child turns two, but return after the child's second birthday, the child will require a ticket for the return portion of your flight.

Another reason your young child might need a seat? Only one infant is allowed to sit on each adult's lap during the flight. That means if you're the only adult traveling with two or more children under two years old, you'll need to purchase seats for all but one of the children.

For all families that want to sit together, we recommend booking in advance and either choosing a fare category that lets you select seats, or purchasing advance seat assignments if you're flying on a Basic Economy ticket.

FAA-approved child restraint systems, child safety seats, and car seats manufactured after 1985 are safe to use, and necessary if your infant is traveling in his or her own seat. Booster seats, belly belts attached to adult seat belts, and vests or harnesses that hold an infant to an adult's chest cannot be used for safety reasons.

Traveling with strollers, breast pumps and other necessities

In addition to your normal baggage allowance, you can check a stroller free of charge. Some travelers prefer to use their strollers in the airport and check them at the gate, but be sure your stroller is collapsible. Strollers can't be carried onto the aircraft — you'll be able to pick up your stroller at the aircraft door in your connecting or destination city.

Nursing mothers are welcome to breastfeed or pump on United aircraft or in our facilities. In fact, many of our airports have dedicated rooms and Mamava nursing pods. Breast pumps are also allowed in addition to your normal carry-on baggage allowance.

Staying comfortable during the flight

Changing tables are available on many of our larger aircraft. Your flight attendant will be able to direct you to the correct lavatory.

On international flights, a complimentary bassinet may be available for use in flight, when the seatbelt sign is off. You can request bassinets by calling the United Customer Contact Center, which we recommend doing early since there are a limited number available.

For more on our policies, visit https://www.united.com/ual/en/us/fly/travel/special-needs/infants.html

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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